Storage units in Vails Gate, NY, and nearby areas

Ashley the district manager is very professional and helpful with her clients with anything they need. I HIGHLY suggest renting out a unit here ????

Non-renewable garbage removal. Freight forwarder.

I want to express my appreciation for the excellent service I received from Tim at Extra Space Storage in Rock Tavern. I had signed up for a month-to-month rental of a 10x10 unit, but after realizing the unit didn’t include climate control—and since I needed to store valuable electronic equipment—I knew it wouldn’t work for my needs. I called the following day, which happened to be a Sunday, and left several messages. Early Monday, Tim promptly returned my call, listened to my concerns, and assured me that my unit would be canceled and my payment refunded. By the end of the day, I had received a full refund, including the administrative fee. I truly appreciate Tim’s professionalism, courtesy, and efficiency. It’s refreshing to encounter someone who goes the extra mile to make things right. I highly recommend Extra Space Storage in Rock Tavern—be sure to ask for Tim!

Very good customer service from Anne

5 star service by Kim at the front desk

Amazing to work with. Friendly and knowledgeable staff.

Great experience!

Very friendly would definitely recommend others 10/10

Amazing customer service, John was an excellent help and made the experience smooth. I’m happy with my decision.

Great facilities with very helpful staff. We had a unit for a couple months, the rent was fair and the move in move out process was extremely simple! This particular location seems new, its very clean and the temperature and humidity control is spot on!

Abigail was amazing ?? She is very professional ?? And she took care of my problem without wasting any of my time.. Thank you KO STORAGE

Friendly knowledgeable and precise