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SecureSpace Self Storage - 2721 Shattuck Avenue, Berkeley, CA 94705

Self Storage
4.7/5 - 294 Reviews
Location:
2721 Shattuck Avenue, Berkeley, CA 94705
Unit size details are currently not available for this property. Please contact the property operator for details about available units.

Amenities

  • Indoor
  • Retail Available
  • Onsite Manager
  • Contactless Renting
  • Security Camera
  • Kiosk Available
  • Credit Cards Accepted
  • Multi-Level Storage
  • Online Payment

What customers are saying

4.7/5 - 294 Reviews

Read some helpful reviews of SecureSpace Self Storage at 2721 Shattuck Avenue, shared by real renters with genuine experiences and honest opinions.

Jared was amazing. He noticed on the cameras that I was struggling while moving items out of my storage unit and came over to help. His quick response and willingness to assist made a huge difference while I was relocating my things out of the building. I truly appreciated him taking the time to help when I needed it most. ... Read more
Dale P. - 5 March 2026
I called into today because I was having trouble logging into my account online. The rep I talked to on the phone, Ava Molle, was really helpful. She helped me reset my password and get me into my account really quickly. Excellent customer service! Thank you, Ava! ... Read more
David S. - 25 February 2026
Just got a 4x5 to share with a friend. The location is super easy to locate, the unit has motion detectors that text to confirm if you were in the unit, and the onsite manager and assistant manager were so helpful in getting us set up! They made the process super simple and helped us with a warm smile & great energy! Highly recommend ... Read more
Tania R. - 15 February 2026
While I ultimately did not secure storage at this location, I felt it was important to acknowledge the exceptional customer service I received from Tavio and Jared. From the initial inquiry through follow-up conversations, both were consistently professional, knowledgeable, and attentive. They took the time to thoroughly explain pricing, availability, and contract details, ensuring I had a clear understanding of all options. Their communication was timely, respectful, and transparent, which made the overall process seamless and stress-free. It is evident that Tavio and Jared take pride in representing the company well. Their professionalism and customer-focused approach left a strong and positive impression. Based on my experience alone, I would confidently recommend this location to others seeking reliable and attentive service. Thank you both for your outstanding support. ... Read more
Shana E. - 12 February 2026
I had a really positive experience at this storage facility. From the moment I walked in, the customer service was great. Everything was explained clearly, and the whole process was simple and stress-free. Jared was the one who helped me, and he did an awesome job. He was friendly, patient, and took the time to answer all my questions. He walked me through the steps, showed me the unit, and made sure I understood everything before I left. It made the whole experience feel way easier than I expected. If you’re looking for a storage place with good prices, smooth service, and staff who actually care, I definitely recommend coming here—ask for Jared! ... Read more
Avis A. - 12 December 2025
Such unprofessional service. Was told Access hours were until 10 pm. So when I show up at 8 pm with no where to store my belongings No Access! I waited over 36 hours to speak with the manager. In which I had to call again (4x). I was told we already put your refund into the system, wasn't sure why I was calling. No communication or apology to me was necessary!! Thanks for that!!!!! BTW....some automated response is absolutely not acceptable! For future reference this tells and makes The Customer feel not listened to or heard!! Add more injury to the insult!! I will not bother myself to communicate via email after the fact. Update....STILL WAITING FOR MY REFUND!!!! ... Read more
FAITH F. - 24 October 2025
Great location amazing vibes. It feels like a mini family in there.! The gentleman that works at the counter is amazing friendly quick and efficient. It’s weird that it’s such a good experience at a storage place lol ... Read more
calecia d. - 22 October 2025
Great location amazing vibes. It feels like a mini family in there.! The gentleman that works at the counter is amazing friendly quick and efficient. It’s weird that it’s such a good experience at a storage place lol ... Read more
calecia d. - 8 October 2025
Samantha did a very good job of answering my questions, very professional! Only thing I forgot to ask, and still need to know, is the UNIT NUMBER of the new 8' X 18" Storage Unit that I just signed up/paid first month's rent for at the Shattuck Ave. Self-Storage Unit in Berkeley, so would just ask that she send me an e-mail about that. Nice to know that the new Manager to contact re any further issues is J. Madrid, too. Best, P. Salah-Kamel, Berkeley, CA ... Read more
Pat S. - 4 October 2025
Great phone service from Troy to help me get the room booked. Went to the Berkeley storage space and Jared helped me find my unit, sweep dust, and answered all my questions including upgrading insurance. Super helpful I appreciate it! ... Read more
Andre C. - 29 September 2025
Very helpful and friendly! Not only answered all questions I had but helped me get fully set up over the phone to avoid using the website and thoroughly explained open times and policies. Overall very friendly and helpful experience even if you’re nervous of phone calls ... Read more
Emily C. - 17 September 2025
Jade M. - 16 August 2025
I rented a storage unit on May 14, and during sign-up, I was clearly told by your representative that I would be billed monthly on the same date the 14th. I relied on this information when planning my payments. However, in early June, when I contacted your team to close out my unit, I was told that billing is done on the 1st of each month something that was never communicated to me when I signed up. I was then told by one employee that I could pay only for the days I used the unit in June, but when I went in person, I was told this was incorrect. Staff admitted that I had been given false information by your team, yet I was still told I would have to pay the full $142 charge an amount higher than my original $134 payment. I was later informed that the higher charge was because I hadn’t been charged for insurance in the first month, which again was your company’s mistake, not mine. To make matters worse, I attempted to resolve this issue by contacting management, but was met with rude and dismissive treatment. I was not given a call back after several requests and had to keep calling repeatedly just to get any response. Rather than being helped, I was threatened with collections and told that there was “nothing that could be done” even though the issue clearly stemmed from misinformation given to me by your own staff. This entire experience has been deeply frustrating and unfair. I was misinformed, ignored, and treated poorly and now I’m being charged extra due to errors made by your team. I am requesting that this charge be removed and that my account be closed with no penalty. I should not be held financially responsible for a situation that was caused entirely by your company’s lack of communication and accountability. ... Read more
Genesis I. - 6 June 2025
Love this storage! The workers here are super helpful and patient. They are great help deciding what size boxes and storage is best for your situation and needs. I would definitely recommend. An add on bonus is that it is a clean location! ... Read more
Stephanie R. - 30 May 2025
Very easy to get a storage last minute and easy access. Manager is really nice and let me put down stuff in the lobby while I go back, pack and unload. Would love if the wheels work better on the ladders though… ... Read more
Isabella C. - 18 May 2025
Chaurdazia H. - 29 March 2025
Kyle F. - 15 February 2025
The four stars are for the front desk crew only, if I could give the place 5 stars I would, but ultimately management made my experience not good. If I could give this facility 1 Star without having an effect on the awesome guys at the front and only have it reflect the management and how the company is running things, I would be doing that. The guys at the front desk are super helpful and did everything they could to help even if the company and management itself has really difficult to navigate issues and doesn’t give them a lot of power to help. The management, company and customer service put a disabled person in a really difficult situation and potentially dangerous situation due to not training their call center staff on their facility layouts and accessibility. Not only is this super unprofessional and unsafe, but puts the disabled in situations that can lead to homelessness and loss of people’s items, livelihoods, etc. ... Read more
Sunshine S. - 17 January 2025
I recently had the pleasure of renting a storage space, and I have to say that Erik made the entire process incredibly smooth and easy. From the moment I arrived, his friendly attitude and helpfulness stood out. He took the time to understand my needs and provided great recommendations that suited my requirements perfectly. ... Read more
Kiyanna M. - 7 January 2025
Came here this past Thursday and customer service was absolutely amazing. Sweetest, most accommodating staff. Shoutout to Jared, one of the staff members that went above and beyond in helping me, and helped me find my storage unit and walked me there. Customer service is phenomenal and very accommodating. I appreciate it! Thank you to Jared especially, for your help!! ... Read more
Kylie L. - 10 November 2024

Overview

Located at 2721 Shattuck Avenue in the vibrant and bustling community of Berkeley, CA, this SecureSpace Self Storage facility offers small storage units, making it an excellent option for those needing extra space for personal or business items. Conveniently situated near local shops and residential areas, it provides practical solutions for students, renters, and homeowners alike.

This facility is equipped with convenient indoor access and features multi-level storage, ensuring a space-saving and efficient use of the property. Safety is a top priority here, with security cameras strategically placed throughout the premises and an onsite manager available to assist customers. The facility also supports contactless renting through its kiosk, providing a seamless rental experience.

For added convenience, this facility accepts online payment and credit cards, while moving supplies are available for purchase to meet your packing needs. Ideal for individuals navigating Berkeley’s urban lifestyle, this SecureSpace Self Storage facility stands out with its blend of technology and attentive service.

Nearby Storage Units

Storage units in nearby cities

Want to see how Berkeley, CA, compares to other places? There are plenty of great options nearby. Emeryville, CA, 4 miles away, has 3 self storage facilities with rents starting from $83/month. Or you could drive to El Sobrante, CA, just 5 miles distant to find other options, where the cheapest units in the 2 facilities there can be rented for $63/month. In Richmond, CA, just 7 miles away, there are 9 facilities available, offering rents as low as $40/month. Further out, Pinole, CA (8 miles away), and Alameda, CA (8 miles away), have 5 and 7 facilities, with minimum rents of $38 and $18, respectively.

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Check out storage units in trending cities

Still looking for the ideal storage unit? For more great self storage options you wouldn't have to cross the state border: units can be leased in Los Angeles, CA and San Diego, CA, starting from $15 and $15, respectively. Even more storage is available and with low starting rents, in San Jose, CA ($11), San Francisco, CA ($29) and Fresno, CA ($30).

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Frequently Asked Questions

There is a wide array of amenities available for the storage units that SecureSpace Self Storage - 2721 Shattuck Avenue has to offer. These amenities include Indoor, Retail Available, Onsite Manager, Contactless Renting, Security Camera, Kiosk Available, Credit Cards Accepted, Multi-Level Storage and Online Payment. Most of these amenities can prove to be very useful depending on what you need to store. For example, climate-controlled units can come in handy for keeping sensitive items, drive-up access can make your loading and unloading process easier, and extra security measures will ensure your items are kept safe at all times.

The unit size that you should choose obviously depends on how much stuff you need to store. On the one hand, you should think of smaller units (5'x5' or 5'x10') as closets – they can be used to store chairs, lamps, moving boxes and sports equipment, along with smaller pieces of furniture, books and documents.

On the other hand, the 10'x10' and 10'x15' spaces are good for storing larger items of furniture, bicycles and a larger number of possessions. If you need even more space, then 10'x20' and 10'x30' units can easily accommodate the contents of an entire 3- or 4-bedroom house.

We know that when it comes to self storage, there is nothing more important than quickness and accessibility. Drive-up access is an extremely convenient amenity, as you can park your vehicle right next to your unit, making it significantly easier to load and unload the items you will use storage for. However, drive-up storage units tend to be outdoors, so you might consider indoor storage spaces with climate control if you're looking to keep temperature-sensitive items in peak condition.

Yes, you might, depending on what you need to put in storage. Climate-controlled spaces keep temperatures and humidity levels consistent all the time, which means they are perfect for storing sensitive items. Seeing that a whole host of things can be damaged by varying temperatures and excessive moisture, many people choose to rent climate-controlled units for personal items such as documents, photographs, paintings, collectibles, electronics, wooden furniture, antiques and even vehicles. If you're looking to store such items that are valuable to you, consider renting a climate-controlled unit!