Storage units in San Ramon, CA, and nearby areas

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My Stay is always welcoming and pleasant and warm . Management is top tier. The security is Fort Knox and security and cleanliness is superb. I would never store anywhere else. Saf Keep is Safe with me.

Yes good experience very knowledgeable person

Michelle was great! I came by to look at the facility and she showed me several options and explained how it all works. I signed up that day and started using my unit right away. Easy and highly recommend!!

I have been at this property for over a year now Michelle and the staff here are awesome very quick to help with any questions or needs .. they have always been available when I’ve needed something.

Awesome staff. Great experience every time. Units are great sizes with lifts and dollys provided.

Public storage was great they gave me a really good price showed me my options and gave me the first month free

I give the actual Public Storage facility with Kyle the manager a 5plus star review. That is the star rating above. There was no way to specifically review on line booking and customer care/service. But I give Public storage phone customer service a 1 star review and that is what I Am going to discuss in the narrative. It has no Reflection on actual facility on Redwood rd nor Kyle. Again this a review regarding on line booking/phone customer care/service and on line booking. The phone customer Service for Public Storage is horrible. I booked a unit on line with a July 30th move in confirmed with the property manager on site. I was at the facility ready to move in and the property manager told me my reservation was cancelled four days prior no reason noted and he could not make it active. He provided the Customer Care phone number for Publiic Storage and I called. After over 30 minutes on hold I spoke to a representative. I Provided them with my confirmation number and the price secured for the unit. I was told they cancelled it but I could rebook it same location same unit for over $200.00 more a month. I received no notice, email or phone call regarding the same. After over 2 hours on the phone and two female representatives one being named rah rah. the bottom line was tey did not know why it got cancelled 4 days prior without notice but it was now gone.Only option provided was make a new reservation for over $200.00 a month same size unit. No more needs to be said. Beware if you make online reservations or talk with customer service/care.

Tristan was great and super helpful In onboarding us and explaining everything. Super pleased

My sister and I had a wonderful experience here, especially with Sean’s help! He was straight to the point, incredibly helpful, and made the whole process so easy and stress-free. He was friendly, knowledgeable, and made sure we had everything we needed. We really appreciate his great customer service and would definitely recommend this Public Storage location!