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(925) 357-7642

SmartStop Self Storage - 1597 Market Street, Concord, CA 94520

Self Storage, Car Storage 20 - 800 Sq. Ft.
4.6/5 - 899 Reviews
(925) 357-7642
Location:
1597 Market Street, Concord, CA 94520
All units
Small
Medium
Large
Parking
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Units Availability
Small Storage Unit
6x10
Self Storage
60 Sq. Ft.
$110 - $136/mo
Small Storage Unit
5x14
Self Storage
70 Sq. Ft.
First Floor Access
$133/mo
Small Storage Unit
5x10
Self Storage
50 Sq. Ft.
$97 - $114/mo
Small Storage Unit
5x6
Self Storage
30 Sq. Ft.
First Floor Access
$55/mo
Small Storage Unit
4x5
Self Storage
20 Sq. Ft.
First Floor Access
$45/mo
Medium Storage Unit
10x18
Self Storage
180 Sq. Ft.
$257/mo
Medium Storage Unit
10x15
Self Storage
150 Sq. Ft.
$299/mo
Medium Storage Unit
10x14
Parking
140 Sq. Ft.
Car Storage
Parking
$140/mo
Medium Storage Unit
10x10
Self Storage
100 Sq. Ft.
$189 - $211/mo
Large Storage Unit
20x40
Self Storage
800 Sq. Ft.
First Floor Access
$1,256/mo
Large Storage Unit
20x20
Self Storage
400 Sq. Ft.
$641 - $697/mo
Large Storage Unit
15x25
Self Storage
375 Sq. Ft.
$654/mo
Large Storage Unit
10x30
Self Storage
300 Sq. Ft.
$419 - $595/mo
Large Storage Unit
10x25
Self Storage
250 Sq. Ft.
$443/mo
Large Storage Unit
10x20
Self Storage
200 Sq. Ft.
$388/mo

Amenities

  • Drive-Up Access
  • Retail Available
  • Onsite Manager
  • Contactless Renting
  • Security Camera
  • Gate
  • Parking
  • Credit Cards Accepted
  • First Floor Access
  • Online Payment
  • RV Storage

What customers are saying

4.6/5 - 899 Reviews

Read some helpful reviews of SmartStop Self Storage at 1597 Market Street, shared by real renters with genuine experiences and honest opinions.

Absolutely worst experience ever at renting a storage unit. As a Military Service Member who is currently still serving this Country, I entrusted this facility with by personal goods while being stationed overseas. I rented the unit in August of 2020, and my unit was broken into in September of 2020. ONE MONTH OF SECURITY IS ALL THEY PROVIDED! All the time the company collected rent which increased every year and finally notify me in May of 2025 that my unit was burglarized. Not only was I robbed of my personal items but by an individual, but I was also robbed by a company who continued to collect rent on a compromised unit. Customer service is not existent with this company. I've reached out to them multiple times to get this situation addressed and no one has tried to provide me with any type of resolution on these issues. I lost practically every piece of military award and gift, records, uniforms, gear, clothing, electronics, and things that are irreplaceable and they simply don't care. Don't find yourself in the same situation as me and please find another facility to rent a storage unit from. 20+ years of military memories and personal items gone and the company just doesn’t care. See the photos below of the unit when I packed it and what I found when I returned. ... Read more
Siviquallie R. - 25 February 2026
As a professional who frequently consults on facility compliance and tenant rights, I have been monitoring the management practices at this SmartStop location for several months. What I have documented is a systemic failure of leadership and a blatant disregard for both state and federal regulations. Observed Issues: • Federal Compliance Failures I have witnessed and documented Management (specifically Reina) attempting to enforce 'rules' regarding service animals that directly contradict the Americans with Disabilities Act (ADA). Specifically, the false claim that service animals must wear vests. This is a matter of public record and has been escalated to the appropriate federal agencies. • Safety & Security Negligence Despite tenants paying for secure facilities, the primary exit gate on the main building with the business units has been dysfunctional, leading to incidents of tenant entrapment. When these life-safety issues were brought to corporate's attention via email, they were met with silence. • Operational Incompetence Management appears to prioritize personal ego over facility maintenance. I personally observed the trash and gate violations that led to recent city intervention and formal violations being issued against this property. Intimidation Tactics: There is a documented pattern of management threatening to 'track' tenant gate logs and camera footage as a means of harassment rather than for legitimate security purposes. Final Assessment: I have already facilitated communication between affected tenants and the City Council, the Fire Department, and legal counsel in San Francisco. This facility is currently a legal and operational liability. Until there is a total overhaul of the on-site leadership, I advise all current and prospective tenants to document every interaction and keep their legal counsel on standby. SmartStop Corporate has been given every opportunity to remediate these issues and has chosen to remain unresponsive. ... Read more
Robert H. - 19 February 2026
I’m so satisfied with the service I received with this business. I’m leaving the country for several months and am happy to know that my stuff will be safe while I’m away. The people who work here are very nice and helpful ... Read more
Space P. - 29 November 2025
I went into Smart Shop really upset because my cats had just been hit by a semi-truck, and I needed a storage space for all of their things. Angelina was incredibly kind and understanding. She went over all the space options and prices with me and made a really hard situation a little easier. Because of her excellent customer service, I’ll definitely be going back. ... Read more
Nellie S. - 25 November 2025
SmartStop Self Storage in Concord gave me one of the worst customer service experiences I have ever had. I reserved online, paid in full the day before move in, and when I arrived they refused to help me because their “system was down.” They never told me their office hours, and even after confirming over the phone that I could come after work, they changed their story and denied me access. Their “courtesy” was leaving my unit open, but the unit was filthy, smelled like rodent urine, and the door was broken so I could not even use it. Customer service said no one could help because the office was closed. I went to another company the same day and moved in instantly with zero issues. When I canceled, SmartStop refused to refund me fully and charged me for a lock I could not even use. This place is dirty, outdated, and completely unprofessional. I will never use SmartStop Self Storage again and strongly recommend choosing another facility. ... Read more
Karen R. - 16 November 2025
Smart Stop is the go to company for your storage needs. Everyone is very helpful to Esp Reina. She helped me above ans beyond and I am extremely grateful that they worked with me. This is my 2nd unit with them. The area is safe/clean and secure as well. ... Read more
Govind K. - 27 August 2025
Reina at SmartShop Self Storage was great! We walked in and were immediately greeted by her. She took me around the property and showed me the units available as well as provided competitive pricing. She followed up with me the next day and am happy to report that I am now a SmartShop customer. Thanks Reina! ... Read more
Marlyn A. - 27 August 2025
Very professional, clean, very friendly employee Reina she is absolutely the best. Very helpful. Amazing experience. I recommend this storage company over everywhere else hands down 1000 percent. Thank you so much Reina for everything GOD BLESS ... Read more
Succhina C. - 21 August 2025
I’ll start this review by saying I’ve been to a lot of storage units in the last 5 years (one might say way TOO many, but that’s a different issue, lol) Given my background all things storage… I can legitimately say that this location is hands down the best. The phones sales person was super nice and helpful and gave us a great price for a year. Most places will not let you get a set rate for any amount of time and prices go up so often and by such a large percentage is almost criminal. The premises are clean and the doors open easily (a lot of places you have to wrestle with the door to get it open). Upon arrival the office is super clean and the staff very friendly and patient with us as we asked a lot of (dumb) questions. Reva took us on a tour in the golf cart and no other facility has ever done that. There is a bathroom on site that can be accessed which is awesome and not something many storage places have. While it’s great if you never need to store anything off-site because your life is organized and streamlined…. Reality is that sometimes you just need a storage unit. If that is where you find yourself I highly recommend SmartStop storage, we specifically had the experience described at the location on Market Street in Concord. And to address the elephant in the room, yes it might seem like a bit of a “sketchy” location but the company does seem to care about that and works closely with Concord PD to keep people safe and if anything needs attention I get the impression they would make efforts to fix, repair or replace whatever it might be. But once you’re there, it’s very clean and feels safe and I am not concerned about that… Hope that helps, and happy storage hunting! ... Read more
Adriel E. - 21 July 2025
? I recently had the pleasure of working with Marcus Michael and Reina from Smart Storage, and I couldn’t be more impressed with their professionalism and service. From the very beginning, both Marcus and Micheal were incredibly helpful, friendly, and knowledgeable. They made the entire process smooth and stress-free, answering all my questions and ensuring that everything was clearly explained. Marcus showed great attention to detail and made sure my storage needs were fully met. Micheal was equally outstanding—courteous, organized, and very responsive. It’s rare to find a team that genuinely cares about their customers the way they do. If you’re looking for reliable and trustworthy storage solutions, I highly recommend Smart Storage. ... Read more
Ruvic A. - 19 June 2025
Michael is great, he’s helped me a lot and went to bat for me. My unit is going to be what I needed. I am excited about this company making me feel important; that being their customer meant something. So thanks again Michael. You’re appreciated. ?????????????? ... Read more
Lisa R. - 19 June 2025
Reva was so kind and helpful! I came in to rent a small unit and she was the only one working on a Sunday. The property was busy and I was impressed by her ability to multitask and take care of multiple guests simultaneously. She showed me the unit before I completed the rental and made sure to tell me the details of the online rate I was using. The grounds were extremely clean and the property is massive. You can tell this place is well managed. 10/10 would recommend! ... Read more
Leah H. - 6 April 2025
It was all effortless. The office staff I interacted with are very personable. I needed the space for less than a month, and both the origination and cancellation were handled with smiles and efficiency. ... Read more
Richard H. - 3 April 2025
Rented a unit from Reva today and she was knowledgeable, friendly, professional and happily answered all the questions that I had for her. She is very thorough and made sure I knew everything I needed to know and thanked me for my business with a smile and I was in and out of there within 10 or 15 minutes. Thank you Reva appreciate it!!! ... Read more
Dan E. - 28 February 2025
They have great deals, their staff is nice and the first day I offloaded most of my three bedroom house and valuable belongings, I left my storage space open and unlocked, and staff came by locked it and unlocked it for me when I realized there was a different lock on there. They're very kind and mellow too, and very professional and polite. The light bulb in my unit was out and even though I'm an electrician, I understand liability insurance, so the employee had a couple of light bulbs on hand and even though it wasn't fixed, it was only because the socket itself needed to be replaced which they are doing today. God bless them! ... Read more
Billy W. - 28 January 2025
Reina, Reva, and Camilla were amazing customer service representatives! They were courteous over the phone and in person. They explained the benefits and problems associated with having an outside the gate location versus the inside the gated area location. They explained pricing and first come first serve factors. We left no stone unturned, but they were patient with our decision making process. ... Read more
Julia F. - 19 September 2024

Overview

Located at 1597 Market Street, this SmartStop Self Storage facility in Concord, CA, offers a variety of unit sizes, including small, medium, and large options, to accommodate a range of storage needs. Whether you're decluttering your home, transitioning between moves, or need extra space for your business, this facility has you covered.

Designed with convenience in mind, this facility features drive-up access and first-floor access, making loading and unloading straightforward and efficient. For those with larger vehicles or outdoor equipment, the parking and RV storage options are ideal. Security is a priority here, with security cameras monitoring the premises and an onsite manager providing additional oversight. The facility also offers contactless renting for a seamless, no-hassle experience, along with online payment options for added convenience.

With retail moving supplies available onsite and a gated entry for added peace of mind, this SmartStop Self Storage facility is an excellent choice for residents and businesses in Concord looking for a reliable, accessible, and secure storage solution.

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Storage units in nearby cities

Want to see how Concord, CA, compares to other places? There are plenty of great options nearby. Pleasant Hill, CA, 5 miles away, has 1 self storage facility with rents starting from $65/month. Or you could drive to Pittsburg, CA, just 6 miles distant to find other options, where the cheapest units in the 7 facilities there can be rented for $20/month. In Walnut Creek, CA, just 7 miles away, there are 4 facilities available, offering rents as low as $84/month. Further out, Martinez, CA (8 miles away), and Lafayette, CA (9 miles away), have 10 and 1 facilities, with minimum rents of $30 and $99, respectively.

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Check out storage units in trending cities

Still looking for the ideal storage unit? For more great self storage options you wouldn't have to cross the state border: units can be leased in Los Angeles, CA and San Diego, CA, starting from $15 and $15, respectively. Even more storage is available and with low starting rents, in San Jose, CA ($11), San Francisco, CA ($29) and Fresno, CA ($30).

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Frequently Asked Questions

There is a wide array of amenities available for the storage units that SmartStop Self Storage - 1597 Market Street has to offer. These amenities include Drive-Up Access, Retail Available, Onsite Manager, Contactless Renting, Security Camera, Gate, Parking, Credit Cards Accepted, First Floor Access, Online Payment and RV Storage. Most of these amenities can prove to be very useful depending on what you need to store. For example, climate-controlled units can come in handy for keeping sensitive items, drive-up access can make your loading and unloading process easier, and extra security measures will ensure your items are kept safe at all times.

The storage units offered by SmartStop Self Storage - 1597 Market Street can satisfy all of your storage needs. Different sizes here range from 20 to 800 square feet. You can go for smaller units if you don't have a lot of items to store, while choosing a larger space is recommended in case you need to store a lot of furniture, bigger items or even vehicles.

The unit size that you should choose obviously depends on how much stuff you need to store. On the one hand, you should think of smaller units (5'x5' or 5'x10') as closets – they can be used to store chairs, lamps, moving boxes and sports equipment, along with smaller pieces of furniture, books and documents.

On the other hand, the 10'x10' and 10'x15' spaces are good for storing larger items of furniture, bicycles and a larger number of possessions. If you need even more space, then 10'x20' and 10'x30' units can easily accommodate the contents of an entire 3- or 4-bedroom house.

Storage units offered by SmartStop Self Storage - 1597 Market Street come at a variety of prices, starting from $45 per month for typically smaller units. However, larger spaces can set you back up to $1,256 a month.

We know that when it comes to self storage, there is nothing more important than quickness and accessibility. Drive-up access is an extremely convenient amenity, as you can park your vehicle right next to your unit, making it significantly easier to load and unload the items you will use storage for. However, drive-up storage units tend to be outdoors, so you might consider indoor storage spaces with climate control if you're looking to keep temperature-sensitive items in peak condition.

Yes, you might, depending on what you need to put in storage. Climate-controlled spaces keep temperatures and humidity levels consistent all the time, which means they are perfect for storing sensitive items. Seeing that a whole host of things can be damaged by varying temperatures and excessive moisture, many people choose to rent climate-controlled units for personal items such as documents, photographs, paintings, collectibles, electronics, wooden furniture, antiques and even vehicles. If you're looking to store such items that are valuable to you, consider renting a climate-controlled unit!