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Public Storage - 6202 Willoughby Avenue, Los Angeles, CA 90038

4.8/5 - 313 Reviews
Location:
6202 Willoughby Avenue, Los Angeles, CA 90038
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.
Visit Property Website
(323) 391-3961

Public Storage - 6202 Willoughby Avenue, Los Angeles, CA 90038

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    7.5x10 Self Storage 75 Sq. Ft.
    Elevator Access Swing
    $349 - $353/mo
    5x10 Self Storage 50 Sq. Ft.
    Elevator Access Swing
    $313/mo
    5x5 Self Storage 25 Sq. Ft.
    Elevator Access Swing
    $174/mo
    10x10 Self Storage 100 Sq. Ft.
    Elevator Access Swing
    $367/mo
    10x10 Self Storage 100 Sq. Ft.
    Elevator Access Roll-Up
    $367/mo
    7.5x15 Self Storage 113 Sq. Ft.
    Elevator Access Swing First Floor Access
    $469/mo
    7x15 Self Storage 105 Sq. Ft.
    $234/mo
    No units are currently available.

    Amenities & features

    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Truck Rentals
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.8/5
    Average rating
    313
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    Life is pretty rough and having to move or needing to get a storage unit can be very stressful. Thank goodness to have people like Charles, who went above and beyond in assisting me and brought some relief in helping me choose the right size of unit and making the process easier. Thank You Charles “in Charge”, ?? your Professional and Cheerful demeanor made my day! ... Read more
    Yesenia P. - 19 January 2026
    FREQUENT FLOODS, MY BELONGINGS WERE FLOODED, AND THEY RENTED ME AN UNCLEANED UNIT! I rented a unit at this location. Recently they had two floods. When the first flood occurred in November 2025, they notified me a month later! In the meantime, my personal belongings were sitting for a few weeks on the wet floor and mold (that developed), and it caused damage to my personal belongings! The company was NEGLIGENT. In addition to it, they rented me a dirty/dusty unit on day one. There was a powder substance all over the unit. First, I believed that it was some sort of substance to prevent bugs. Later, I became concerned about my health and all my belongings were messed up. When I asked an employee what the powder was, she promptly responded not to worry about it as it was cement that the previous customer stored in the unit. The company knowingly rented me an uncleaned unit!!! Their employee didn’t offer me any solution, didn’t try to fix it and ignored the problem. After the first flood I filed a complaint at their front desk. They forwarded it to the regional manager. I was told that she was going to call me the next day and that an employee would call me regarding the flooded unit. Nonetheless, nobody ever contacted me. I sent an email to the regional manager, and I reported the flood, sent photos and reported the issue with the cement. Finally, she made the effort to call me. Her excuse was that they never run business this way. She told me that she refunded me for November due the flood. She was supposed to call me again within 48 hours with a solution. As a matter of fact, after a few business days I hadn’t received any refund. She didn’t call back. I reminded myself. Finally, she called to tell me that there was NO REFUND. Her explanation was that the DISTRICT MANAGER STOPPED THE REFUND AND REJECTED IT. What a MALPRACTICE! They only prompted me to file an insurance claim. When I rented the unit, they sold me insurance to cover any potential damages. The tricky part is that the insurance requires receipts and dates of purchases of your belongings. Well, as we know, ink on the receipts fades out after a while. Who keeps tracking of the dates of purchases of dozens/hundreds of items. It seems to be complicated on purpose. Believe it or not, but over Christmas, my unit was flooded again! In addition to it, other units, hallways and walls were flooded too. After the second flood I filed another complaint, but it was totally ignored by the Public Storage regional and district managers, and nobody ever contacted me! This property is very poorly managed. They only collect your money, and they don’t care about their customers at all! As a summary, I can tell you that my personal belongings and my body/health had been exposed to MOLD in this location. It caused me major inconvenience and problems. I closed my account at the storage place. The sad fact is that Public Storage totally ignored my complaints. I’ve never heard back from them with a resolution of any of my two complaints. The Public Health Department and The City of Los Angeles should inspect this Public Storage location and take any steps to protect public health. Renting a unit at this location was a nightmare and my worst customer experience ever!!! Please, don’t get fooled by the positive reviews on here which tells you how clean the place is. This Public Storage location had lots of complaints in the fall, and I also spoke with some customers who rented a unit there. They weren’t excited about this location. Set attached photos of flood and mold in my unit, and photos of flood in the hallway & flooded wall. Look at the dirty wall! It's just so gross... ... Read more
    Zed K. - 13 January 2026
    m l. - 1 September 2025
    Avoid renting from this Public Storage location at all costs. I went there today to check on my unit and discovered it completely emptied—I was robbed. Not a single call, email, or message from them to inform me or explain what happened. What’s the point of having cameras if they aren’t being monitored or used to protect customers? The truth is, this place is a disaster, and the workers are shady, likely involved in inside theft jobs. Whether they’re stealing themselves or helping others do it, it’s clear they cannot be trusted. Here’s how they operate: they use or hand out a master key to access units, so if you use their locks, you’re basically handing over your belongings to thieves. I strongly advise against using their locks—buy your own high-security lock and secure your unit yourself, but honestly, even that might not save you here. They openly admitted that this location doesn’t have a manager, which explains everything. No accountability, no oversight, and staff members who clearly give away access codes and keys while showing thieves which units to target. This place is a breeding ground for theft, and they don’t care about their customers or their property. Your belongings are not safe here. The staff is unprofessional, negligent, and probably complicit. There’s no proper security in place, and even if they have cameras, they’re clearly not using them to catch or prevent theft. It’s a complete scam and a disgrace to the Public Storage brand. I’m convinced the employees are running an organized operation to steal from customers. They’re not protecting your property; they’re setting you up to lose it. Save yourself the stress, frustration, and financial loss—take your business elsewhere. This place is nothing but a theft ring disguised as a storage facility, and I will make it my mission to warn as many people as possible about their shady practices. This location should be shut down for good. ... Read more
    Ryon E. - 24 January 2025
    Samuel L. - 22 January 2025
    beware, beware, beware, valuables stolen, manager walked out on me immediately in the early afternoon, telling me there's no one here that can help me, no assistance in securing the unit. i moved out the next day to find more items missing. update: i first discovered items were missing on the 24th, i moved out on the 25th of october. i've left three messages since then requesting assistance, not one returned call until i left this review on google. oh now you want to help??!!!???!!!! easy to see where their priorities are. unbelievable!!!!!! you need a code to get in the facility, you need to code to get to your floor my, theres only three floors in the whole building!!!!!!! They saw me coming and going with my property (guitars, amps, equipment, etc) on almost a daily basis. i've had the one guitar for 23 years and played it almost every day. Everyone i've asked said it sounds like an inside job. i'll be looking into filing a rico conspiracy complaint with the state attorney general as well as a lawsuits against the company and employees. ... Read more
    Seth P. - 5 November 2024
    Thank you Melanie. The costumer service provided by her was amazing, made our lives a lot easier. Being our first time there made it so smooth and she answered all of our concerns, and gave us a lot of relief when going thru the paperwork. Will definitely recommend her to anyone who visits this location. ?? ?? ?? ... Read more
    Diana E. - 9 September 2024
    Thank you Elizabeth! The most helpful wonderful in the storage land!!! She was sooooo helpful, and very protective of our things. She made sure that we had every single thing we needed to gain access, that makes us feel safe in an unsure world. We wouldn’t go anywhere else. She should be given a Medal of Honor- that’s how much we appreciated her staying late, helping us with entrance and exit, and generally be awesome. Patrons for life. ... Read more
    T.J. M. - 29 February 2024
    Horrible experience with this Public Storage location. They never pick up or return calls after you leave dozens of voicemails. My storage unit is on the second floor and the only elevator to it has been out of service for months. I was given a phone number of the district manager, Michael Moldy, which never picked up or returned calls either after I left voicemails. To me, that’s ridiculous customer service, years ago I used to have units at 3636 Beverly Blvd & 11200 W Pico Blvd and never had any type of issues. Today I vacated the place and the fact that everything had to go through stairs ended up costing me a lot more, I believe that Public Storage is responsible for the extra fees as the elevator should have been fixed a long time ago. The amount of money these people make off people storing more than compensates a repair ... Read more
    Alex K. - 18 December 2023
    Claudia was an amazing worker! She helped me out with everything and even went above and beyond to make my experience good! You can tell she really appreciates her customers! I been to other storage places and this one was hands down the cleanest one I’ve seen! Thanks again Claudia for the amazing customer service! ... Read more
    Christopher C. - 19 May 2021

    About this facility

    Located at 6202 Willoughby Avenue, this Public Storage facility is conveniently situated in the heart of Los Angeles, offering easy access to neighborhoods with bustling urban activity. With small and medium unit sizes available, this facility is perfect for individuals or businesses needing extra room for belongings without committing to oversized spaces.

    This facility boasts a range of practical features, including drive-up access, making loading and unloading a breeze, and indoor units for added protection from the elements. The property also features elevators and first-floor access, ensuring convenient navigation through the multi-level storage setup. Security is prioritized here, with security cameras monitoring the premises and an onsite manager providing an additional layer of safety. The facility also offers parking, which can be especially useful for temporary storage during moves or for vehicle storage.

    For added convenience, this facility supports online payment, accepts credit cards, and offers moving supplies at retail. If you’re planning a move, truck rentals are available onsite, making it a one-stop shop for your storage and transport needs. This Public Storage facility is ideal for renters in the Los Angeles area who value ease of access, security, and a variety of storage options.

    Price comparison

    See how this facility's unit prices compare to others in Los Angeles, broken down by size.

    Small $279/mo
    Location minimum Location maximum
    $15/mo $809/mo
    Medium $359/mo
    Location minimum Location maximum
    $49/mo $1449/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    93

    out of 100

    Walk Score

    Walker's Paradise

    Daily errands do not require a car

    60

    out of 100

    Transit Score

    Good Transit

    Many nearby public transportation options

    73

    out of 100

    Bike Score

    Very Bikeable

    Bike routes support regular local travel

    Walk Score®: 93, Transit Score®: 60, Bike Score®: 73

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Department of Motor Vehicles

      Services 0.1 miles

    • Boys and Girls Club of Hollywood

      Recreation & Entertainment 0.1 miles

    • Television Center Inc. Parking Lot

      Services 0.12 miles

    • Television Center Inc. Parking Garage

      Services 0.12 miles

    • Gold's Gym

      Recreation & Entertainment 0.18 miles

    • CVS Pharmacy

      Shopping 0.19 miles

    • Vine & Willoughby

      Transportation 0.2 miles

    • Parking Lot C

      Services 0.21 miles

    • Gnomon Student Store

      Shopping 0.22 miles

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    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    The facility at 6202 Willoughby Avenue is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 6202 Willoughby Avenue, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 6202 Willoughby Avenue for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
    Contact this property now:
    (323) 391-3961