Public Storage - 398 Carlson Blvd, Richmond, CA 94804

4.7/5 - 364 Reviews
Location:
398 Carlson Blvd, Richmond, CA 94804
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 398 Carlson Blvd, Richmond, CA 94804

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x15 Self Storage 150 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $320/mo
    20x20 Vehicle 400 Sq. Ft.
    Roll-Up Drive-up Access Outdoor Access Parking RV Storage
    $415/mo
    10x30 Vehicle 300 Sq. Ft.
    Boat Storage Roll-Up Drive-up Access Outdoor Access Parking RV Storage
    $329/mo
    10x20 Self Storage 200 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $322/mo
    No units are currently available.

    Amenities & features

    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Credit Cards Accepted
    • First Floor Access
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4.7/5
    Average rating
    364
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    I needed a place to store some stuff for a few months and honestly I was dreading the whole process. But the guy at the counter was super helpful and got me in and out in like ten minutes. The unit was exactly what I needed, super clean and easy to access with the gate code. I definately think its the cleanest storage place Ive ever been to. I forgot somthing in my car and went back to ask another question and he was just as nice the second time. Made what could have been a huge hassle feel like nothing. I would absolutly rent from here again. ... Read more
    Leventer K. - 7 July 2026
    I’ve had my storage unit for about a year now and have had the pleasure of having Constance assisting every step of the way. Her outstanding customer service and support has made things very easy. Constance is very responsive and knowledgeable about policies and procedures. I can say overall this is has been one of my best experiences with a representative of a storage company. I would recommend this location to anyone looking for a reliable place with solid customer service. ... Read more
    Dymin - 30 July 2025
    I was fortunate to be assisted by Constance. I had left my reading glasses at home, so she had to assist me probably more than the average customer. She was so pleasant and kind. I really appreciate the time she took to take me to the unit, got the lock, and locked the unit up. Top quality Customer Service. ... Read more
    Robert A. - 29 July 2025
    First off I want to say Constance is amazing she know every aspect about her job, she has answered every question I’ve ever had I’ve never come across a person with outstanding customer service as she has. I love how communicative and on top of things she is. I know it’s just a storage company but it’s always clean, neat quiet and the property is well taken care of. I meant to leave a review a few days ago but my brain has been scattered with a passing in the family. Over all this public storage is amazing and affordable I’ve had other storage places in the past and they were horrible so I will stick with public storage especially if Constance is there. I really want to express how amazing she is and she always has an amazing positive attitude everyone I talk with her and when I see her she always greets with a smile. She really deserves as many stars as in the sky. ... Read more
    Sabrina K. - 20 July 2025
    Constance was very responsive and helped me to select a storage unit that met my needs at a price that works for my pocketbook. She was kind courteous and knowledgeable. I would recommend her to a friend and would happily work with her and use the storage facilities she manages again in the future. ... Read more
    Joshua C. - 19 July 2025
    Rented a storage space with my daughter, Constance was super helpful with getting us settled in and made sure all our needs were met. If you consider renting a storage unit in this address I would definitely recommend. ... Read more
    Fausto M. - 28 March 2025
    The woman that runs this facility should get 10 stars for customer service!! Unfortunately, I didn't get her name. One of the nicest and most professional managers I've dealt with in a long time. Runs this facility like she owns it! Knowledgeable with a huge smile!! I hope Public Storage corporate realizes what an asset they have! ... Read more
    Robert L. - 28 February 2025
    The storage unit is super clean! The storage manager Constance (so sorry if I spelled it wrong!) and her assistant were so welcoming, kind and helpful! I really appreciate all the help during a stressful moving day. Overall, great experience with the space and the staff. Also, love the app! You can open the gate easily with your phone and the price was super reasonable as well! ... Read more
    Nikki W. - 21 January 2025
    I unknowingly arrived shortly before closing time to do the initial intake. Constance was on her way out of the office and stopped what she was doing and very thoroughly and patiently went through the whole process with me. She was pleasant and very helpful. On subsequent visits she has continued her excellent customer service. The facilities are clean and everything that I've needed to work does. ... Read more
    Jane L. - 12 December 2024
    Constants made looking for a unit a breeze. I was stressed out about finding a place and considering the area, I wasn’t sure if it would be best to get a storage in the area but she changed my perspective on that with her friendly vibe and outstanding costumer service. Thank you for making this part of my move relaxing, if only she could help me transition the whole process into my new home! I definitely will be returning! Thanks and my little guy saids thanks for the sweets ;). ... Read more
    No L. - 6 November 2024

    About this facility

    Located at 398 Carlson Blvd in Richmond, CA, this Public Storage facility offers a range of large units tailored for those needing extra space. With roll-up doors, these units make loading and unloading hassle-free, whether you're storing household belongings during a move or seasonal equipment.

    This facility provides excellent accessibility and convenience. Features like drive-up access and first-floor access simplify the storage process, while indoor and multi-level storage options cater to those with varying needs. For added peace of mind, the facility is equipped with security cameras and has an onsite manager to enhance security. Those with recreational vehicles will appreciate the dedicated RV storage, while the gate access ensures easy entry for customers.

    For added convenience, this facility embraces modern solutions with contactless renting and online payment options. It also accepts credit cards for seamless transactions. If you're prepping for a move, the on-site retail store offers moving supplies to streamline the process. This Public Storage facility is ideal for Richmond residents seeking secure, accessible storage with modern features.

    Price comparison

    See how this facility's unit prices compare to others in Richmond, broken down by size.

    Medium $320/mo
    Location minimum Location maximum
    $74/mo $592/mo
    Large $355/mo
    Location minimum Location maximum
    $93/mo $1881/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    62

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    44

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    64

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 62, Transit Score®: 44, Bike Score®: 64

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Carlson Boulevard & Cutting Boulevard

      Transportation 0.06 miles

    • Quetzal Taqueria and Antojitos

      Food & Drinks 0.07 miles

    • Cutting Boulevard & South 31st Street

      Transportation 0.08 miles

    • Cutting Boulevard & Carlson Boulevard

      Transportation 0.09 miles

    • Cutting Boulevard & Spring Street

      Transportation 0.1 miles

    • Cutting Boulevard & South 35th Street

      Transportation 0.16 miles

    • Valero Food Shop

      Grocery Stores 0.27 miles

    • Valero

      Services 0.27 miles

    • Stop and Save Gasoline

      Services 0.5 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    The facility at 398 Carlson Blvd is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 398 Carlson Blvd, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 398 Carlson Blvd for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
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