Public Storage - 3230 Pierce Street, Richmond, CA 94804

4.9/5 - 505 Reviews
Location:
3230 Pierce Street, Richmond, CA 94804
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 3230 Pierce Street, Richmond, CA 94804

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    9x10 Self Storage 90 Sq. Ft.
    Elevator Access Roll-Up
    $270 - $276/mo
    8x9 Self Storage 72 Sq. Ft.
    Elevator Access Roll-Up
    $232/mo
    5x15 Self Storage 75 Sq. Ft.
    Elevator Access Roll-Up
    $258/mo
    5x13 Self Storage 65 Sq. Ft.
    Elevator Access Swing
    $226 - $243/mo
    5x9 Self Storage 45 Sq. Ft.
    Roll-Up First Floor Access
    $193/mo
    5x9 Self Storage 45 Sq. Ft.
    Elevator Access Swing
    $180/mo
    5x5 Self Storage 25 Sq. Ft.
    Elevator Access Swing
    $119/mo
    5x5 Self Storage 25 Sq. Ft.
    Swing
    $116/mo
    9x20 Self Storage 180 Sq. Ft.
    Roll-Up
    $469/mo
    9x17 Self Storage 153 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $592/mo
    9x30 Self Storage 270 Sq. Ft.
    Roll-Up
    $518/mo
    No units are currently available.

    Amenities & features

    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Security Camera
    • Gate
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.9/5
    Average rating
    505
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    I would like to acknowledge Sherri! She handles concerns with professionalism and respect, communicates clearly, and always makes residents feel valued and heard. It is refreshing to work with someone who takes pride in their job and demonstrates such a high level of customer service. ... Read more
    Lauren R. - 7 June 2026
    lemurs - 2 June 2026
    Bobby W. - 11 February 2026
    Sherry at the front desk was rhetorical most kind and delightful hostess. I appreciated that she helped me find an online storage unit and expedited the transition quickly. It was cold and rainy and she was so kind to walk us to a nice unit and instantly we concluded the transaction. I had to go in and out of the facility because I waited for my husband and must have called 3 times to finally meet her. Each time she answered she patiently each call with “I’ll be here for you, anytime”. She is reassuring and patient. She hugged me in the end, because that’s how personable she is. Kudos! ... Read more
    Jennifer B. - 13 January 2026
    Honest Review about my experience here. The reason this place has so many reviews about “someone helping them” instead of actual experiences is because you’re constantly asked to leave a review—during sign-up, through emails, and even on the app. That creates misleading feedback instead of real insight into how the facility operates. My sign-up experience was fine, as you’d expect—it’s a sale. But the problems started almost immediately. I got my unit yesterday, and today I can’t even access it because the door to the hallway where my unit is located is locked. There’s no keypad on that door, and since it’s a holiday, the office is closed. At no point during sign-up did anyone mention that this could ever happen. I only noticed that the door had a lock after I had already purchased my unit, since it wasn’t on my mind at the time. Unfortunately, now it’s keeping me from getting to my belongings. Why would they make the door lockable, and not accessible in this one particular area? On top of that, the neighboring unit is flooded, and that tenant can’t reach anyone for help. Between that and being locked out myself, it’s clear these aren’t just minor inconveniences—they’re major problems that should never occur at a storage facility. The are is okay. My worries is if this place has rats, and I'm sure they do from the smell. But I don't have an issue so far. Since it's only been 24 hours. Maintenance here is so so. The locked door doesn't close without forcing it to close. And the bathroom door hardly locks, it's takes some time to make the door lock. The app is nice. But I had a hard time leaving the area because the app was not loading. Which brings me to another problem. At no time has anyone given me a gate code. My emails that I received have no gate code in them. And I was not given any documents at all so nothing was written down for me. So that makes me stress that one day I'll be stuck in here is my app doesn't work or they have a glitch. The reality of the storage business is they’ll tell you whatever they need to get you in the door. That’s been my experience over the years, and sadly this place just reinforced it. I’ve had my unit for less than 24 hours and I already can’t access it—that says everything you need to know. The only good thing so far is the location if you need to be near this area. And they have the monopoly in this area for the most part, since the closest storage to here is another public storage. Let's hope the door is opened tomorrow. I'm ready to look for another unit. They'll probably see it as a minor inconvenience, but I don't see it that way. ... Read more
    Dmitriy - 30 August 2025
    Jayson L. - 7 August 2025
    I've always enjoyed this location and service from staff. Today was particularly pleasing! I got a rental increase email (the end of my promotional term had ended). I called and Shasta was able to delay the increase to my rental by 3 more months. I'm grateful I didn't have to move and look forward to having a competitive price over the months and years ahead! Thanks, Shasta! ... Read more
    Jay S. - 30 July 2025
    christine m. - 27 July 2025
    This was my first time renting a storage unit, and it went super smoothly. Cecilia at the front desk was really kind and patient. She walked me through everything and made it easy to understand. The place has cameras all around, which made me feel safe. Definitely recommend! ... Read more
    Nayusu - 21 April 2025
    The customer service was outstanding from entering the office. Shasta was on the phone as she made eye contact, smiled and mouthed that she would be with me in a moment. Immediately after her call she apologized and asked how she could help me. I proceeded to share my situation and as i was talking she was working her magic. Before I could finish she had solved my problem and I was ready to head out. Shasta showed knowledge with what was needed, was very pleasant and resolved issue in a speedy fashion. This isn't the first time encountering her at the 3230 Pierce Street location as I felt it was necessary to share my great experience today. She is exceptional! TY Shasta ?? ... Read more
    Amethyst L. - 8 April 2025
    Jerry was great, was just vacating my storage place and the transaction went fantastically. All my experiences at this storage unit were great. I’ve worked with Jerry a few times on little issues and they were always taken care of! ... Read more
    Tony P. - 22 March 2025
    We have been customers for almost 6 years and have had units at both the Jacuzzi Street and Pierce Street locations. We have worked with **Shasta** since our start of renting here. She is very kind, easy to talk to, very informative and helpful in finding solutions to any issues we’ve had. Thank you!! ... Read more
    Keri - 2 December 2024
    Customer service was awesome. I put a “no-obligation” hold on a storage unit at a good price point. Great feature. A week later, I went to complete the booking online and was very concerned when I found out the unit was taken over Labor Day weekend. Stacy called me back right away and they honored the hold and set me up with a slightly larger unit, at the same price. Thanks Stacy!!! ... Read more
    Eli - 3 September 2024
    I recently had the pleasure of interacting with Amelia at Public Storage, and I was thoroughly impressed by her professionalism and helpfulness. From the moment I walked in, Amelia was attentive and eager to meet all of my storage needs. She expertly guided me through the various options, ensuring I found the perfect unit that suited my requirements. Her in-depth knowledge and friendly demeanor made the entire process seamless and stress-free. Thanks to Amelia, I feel confident in my choice and highly recommend her services to anyone in need of storage solutions. Her commitment to customer satisfaction is truly commendable! ... Read more
    Vmak A. - 27 April 2024

    About this facility

    Located at 3230 Pierce Street, Richmond, CA 94804, this Public Storage facility offers storage solutions in a bustling area convenient for residents and businesses in Richmond. Whether you need a small unit to store seasonal items or a large space for bigger belongings, this facility accommodates a wide range of storage needs.

    Designed for ease of use, this facility offers drive-up access, making loading and unloading a breeze, as well as indoor and multi-level storage options for those looking to store items safely and securely. With features like elevators, first-floor access, and units with swing or roll-up doors, accessing your belongings is straightforward. Security is a priority here, with security cameras and an onsite manager keeping a watchful eye on the property for added peace of mind.

    For added convenience, this facility accepts credit cards and offers online payment options, along with moving supplies available for purchase. Ideal for those seeking a versatile and secure storage solution in Richmond, this Public Storage site delivers dependable options for both short-term and long-term storage.

    Price comparison

    See how this facility's unit prices compare to others in Richmond, broken down by size.

    Small $199/mo
    Location minimum Location maximum
    $55/mo $270/mo
    Medium $531/mo
    Location minimum Location maximum
    $74/mo $592/mo
    Large $518/mo
    Location minimum Location maximum
    $93/mo $1881/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    85

    out of 100

    Walk Score

    Very Walkable

    Most errands can be accomplished on foot

    57

    out of 100

    Transit Score

    Good Transit

    Many nearby public transportation options

    91

    out of 100

    Bike Score

    Biker's Paradise

    Biking is practical for everyday travel

    Walk Score®: 85, Transit Score®: 57, Bike Score®: 91

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Seafood harbor restaurant

      Food & Drinks 0.04 miles

    • Daimo Noodle House

      Food & Drinks 0.05 miles

    • Pierce Street & Central Avenue

      Transportation 0.07 miles

    • Food Mart

      Grocery Stores 0.07 miles

    • Shell

      Services 0.08 miles

    • Bridges Rock Gym

      Recreation & Entertainment 0.08 miles

    • Food Shop

      Grocery Stores 0.08 miles

    • Hong Kong Cafe

      Food & Drinks 0.09 miles

    • Valero

      Services 0.09 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    The facility at 3230 Pierce Street is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 3230 Pierce Street, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 3230 Pierce Street for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
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