Public Storage - 168 Bull Hill Lane, West Haven, CT 06516

4.9/5 - 744 Reviews
Location:
168 Bull Hill Lane, West Haven, CT 06516
Office hours:
  • Mon-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 168 Bull Hill Lane, West Haven, CT 06516

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $111/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $99/mo
    5x15 Self Storage 75 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $155/mo
    5x10 Self Storage 50 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $98/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $85/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Swing
    $83/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $215/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $192 - $199/mo
    10x15 Self Storage 150 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $190/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $198/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $177/mo
    10x10 Self Storage 100 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $176/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $409/mo
    10x25 Vehicle 250 Sq. Ft.
    Boat Storage Roll-Up Drive-up Access Outdoor Access Parking RV Storage
    $319/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $317/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Roll-Up Drive-up Access Outdoor Access Parking
    $300/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $264 - $277/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Truck Rentals
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4.9/5
    Average rating
    744
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    Jahnya S. - 2 July 2026
    Celinda F. - 27 February 2026
    I'm very impressed with Tanya for many reasons, first of all she has a great personality, extremely knowledgeable of the storage units, explains everything clearly but if you don't understand she takes the time to show you and explain until you do. She takes pride in her work and genuinely cares about her customers and their satisfaction. ... Read more
    Sue S. - 31 December 2025
    Tanya was the most pleasant and friendly person I have encountered at public storage. She goes over and beyond when she helps her customers.. you can tell that she really does genuinely care about you and your happiness and understanding about the Unit you are renting. She knows her stuff too!!! She is very knowledgeable about her product that she sells. She spends time getting to know her customers and as I have already stated she likes to guarantee their satisfaction... ... Read more
    Marissa S. - 31 December 2025
    I had a really positive experience at Public Storage, and it was entirely because of Tanya. She helped me on her own and took the time to truly understand what I needed. I never felt rushed or like just another customer . She genuinely cared about making sure the lot I rented was the right fit for me, not just a quick transaction. Tanya was patient, kind, and attentive, and that made a stressful situation feel calm and manageable. It’s rare to come across someone who leads with understanding and professionalism the way she does. Because of her, I left feeling confident and taken care of. ... Read more
    Alex J. - 17 December 2025
    I had a great experience at Public Storage thanks to Tanya and Melissa. They were both friendly, helpful, and knowledgeable, making the storage process easy and stress-free. The facility was clean and secure, and I felt confident leaving my belongings there. I highly recommend this storage company, especially for the outstanding service provided by Tanya and Melissa! ... Read more
    Jessica C. - 13 December 2025
    If you're thinking about going to the railroad ave public storage location in west haven then you are crazy. As soon as I left railroad ave I came here to Bull Hill lane. I spoke with Tanya and she went to work. She's was super helpful and informative. She picked up the slack Bull Hill lane created. Honestly, if not for her I would've just never looked at another public storage place again. Thanks Tanya! ... Read more
    Deryck V. - 26 September 2025
    I had a fantastic experience at this Public Storage location. Mercedes provided outstanding customer service—she was professional, knowledgeable, and helped me choose the perfect unit for my needs. The facility itself is also exceptionally clean and easy to access. I highly recommend this location! ... Read more
    FireKinG_UwU - 2 September 2025
    Tanya was an amazing help . Her customer service was amazing she stayed after her shift to help me find exactly what I needed also showing me multiple unit until I had my desired unit for my needs . I truly appreciate her genuine compassion for helping people . Thanks you Tanya . Tell her we appreciate her ... Read more
    Cordell B. - 25 August 2025
    Radisha M. - 25 August 2025
    I was interested in a storage unit because I’m moving to Connecticut at the end of the month. Melissa walked me through the entire thing. She was so helpful. Showed me all my options. I will definitely be choosing this one when I move. It’s close to my new home and the staff was very pleasant. ... Read more
    Courtney B. - 5 August 2025
    Yes, I visited public storage on Bull Hill Lane and I spoke with Tanya. Very knowledgeable very helpful. Very experienced informative. I am well pleased and I took a unit. Prices are good share with me all the rules and regulations and the availability ins and outs so I would recommend public storage to another customer. ... Read more
    Oliver B. - 19 June 2025
    Great storage space. The exit pin pad could stand to be a bit more at car level as most people have to get out of their car to open it unless they’re in a bigger truck, otherwise it’s great. Customer service is great. Worked with Tanya every time we needed help and she has always been very accommodating and knowledgeable. Only leaving because we’re moving out of state. ... Read more
    Matthew S. - 13 June 2025
    Tanya at the Public Storage in West Haven, CT was awesome. She was very courteous and provided excellent customer service. She attentively listened to my needs and thoroughly explained the different options and how to access the unit. Since the unit will be used by my daughter, she encouraged me to tell her know that she is available to answer any questions she may have. You will be in good hands with Tanya!!! ... Read more
    Alex S. - 27 April 2025
    I've had a unit here for several years. Tanya is by far the best property manager I've ever worked with. I transferred to a smaller unit today, and the process went very smoothly. She is extremely knowledgeable, professional, friendly, and always very helpful. ... Read more
    Amy L. - 6 April 2025
    I recently had the opportunity to interact with Tanya and my experience was quite positive. The representative was courteous and took the time to answer all my questions thoroughly. They helped me with my storage unit rental process and provided clear information about pricing and policies. What impressed me most was their responsiveness; I didn’t have to wait long for assistance, and my inquiries were addressed promptly. While there were a couple of minor inconsistencies in the information provided, the overall communication was effective. ... Read more
    Francine M. - 6 April 2025
    Best customer service with Tanya! Professional, prompt, efficient and knowledgeable. My first time renting a storage unit and she made the whole process effortless! I would not hesitate to recommend her! ... Read more
    Phyllis D. - 1 March 2025
    Tanya and her team were absolutely stellar when I needed them to come through for me for a great unit on short time. Service was second to none. Unit was better than I thought it would be. Grounds are very clean and very secure. It's all about the service though: This team knows how to run a great business. ... Read more
    Greg H. - 27 February 2025
    Tanya is the best. In all my years interacting with many storage companies her personality and professionalism is the best. Her knowledge and willingness to provide the best experience is tops. Very Satisfied customer. ... Read more
    QMAN F. - 29 January 2025

    About this facility

    Located at 168 Bull Hill Lane in West Haven, CT, this Public Storage facility offers storage solutions to meet a variety of needs with small, medium, and large units. For temperature-sensitive items, the facility provides climate-controlled units, ensuring protection from Connecticut's cold winters and humid summers. With indoor access and elevators, moving your belongings into upper-level units is simple and efficient.

    This facility is designed with convenience and security in mind. Features include drive-up access for easy loading and unloading, RV storage, and ample parking options. To enhance security, there are security cameras throughout the property, as well as an onsite manager for additional peace of mind. The property also offers contactless renting and online payment options, making the process hassle-free. For those moving in, truck rentals and retail items like packing supplies are available onsite.

    Ideal for residents of West Haven—a city known for its mix of single-family homes and apartments—this facility caters to those needing extra space during a move or renovation. Its combination of accessibility, security, and thoughtful amenities makes it a dependable choice for local storage needs.

    Price comparison

    See how this facility's unit prices compare to others in West Haven, broken down by size.

    Small $105/mo
    Location minimum Location maximum
    $24/mo $168/mo
    Medium $191/mo
    Location minimum Location maximum
    $110/mo $400/mo
    Large $322/mo
    Location minimum Location maximum
    $115/mo $645/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    59

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    39

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 59, Bike Score®: 39

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Kohl's

      Shopping 0.1 miles

    • Orange Farmer's Market

      Grocery Stores 0.14 miles

    • ShopRite

      Grocery Stores 0.14 miles

    • Dollar Tree

      Shopping 0.21 miles

    • LA Fitness

      Recreation & Entertainment 0.22 miles

    • Sports Park

      Shopping 0.24 miles

    • Entenmann's Bakery Outlet

      Grocery Stores 0.24 miles

    • Savers

      Shopping 0.26 miles

    • ilovekickboxing.com

      Recreation & Entertainment 0.28 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 168 Bull Hill Lane is accessible during regular access hours, typically Mon-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 168 Bull Hill Lane, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 168 Bull Hill Lane for specific restrictions and recommendations.

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