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Five Star Storage - 9350 Maple Grove Pkwy, Maple Grove, MN 55311

Self Storage 25 - 442 Sq. Ft.
4.9/5 - 537 Reviews
Location:
9350 Maple Grove Pkwy, Maple Grove, MN 55311
All units
Small
Medium
Large
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Units Availability
Small Storage Unit
10x5
Self Storage
50 Sq. Ft.
$49/mo
Small Storage Unit
5x15
Self Storage
75 Sq. Ft.
$77/mo
Small Storage Unit
5x10
Self Storage
50 Sq. Ft.
$49 - $54/mo
Small Storage Unit
5x7
Self Storage
35 Sq. Ft.
$43 - $49/mo
Small Storage Unit
5x5
Self Storage
25 Sq. Ft.
$35/mo
Medium Storage Unit
10x15
Self Storage
150 Sq. Ft.
$153 - $172/mo
Medium Storage Unit
10x12
Self Storage
120 Sq. Ft.
$142 - $149/mo
Medium Storage Unit
10x10
Self Storage
100 Sq. Ft.
$92 - $109/mo
Large Storage Unit
17x26
Self Storage
442 Sq. Ft.
$487/mo
Large Storage Unit
15x25
Self Storage
375 Sq. Ft.
$422/mo
Large Storage Unit
11x30
Self Storage
330 Sq. Ft.
$402/mo
Large Storage Unit
10x30
Self Storage
300 Sq. Ft.
$323 - $339/mo
Large Storage Unit
10x22
Self Storage
220 Sq. Ft.
$274/mo
Large Storage Unit
10x20
Self Storage
200 Sq. Ft.
$184 - $209/mo

Amenities

  • Climate-Controlled
  • Indoor
  • Drive-Up Access
  • Retail Available
  • Onsite Manager
  • Contactless Renting
  • Security Camera
  • Parking
  • Credit Cards Accepted
  • Multi-Level Storage
  • Online Payment

What customers are saying

4.9/5 - 537 Reviews

Read some helpful reviews of Five Star Storage at 9350 Maple Grove Pkwy, shared by real renters with genuine experiences and honest opinions.

EDIT: I want to come back and say, the manager I spoke to originally, Trisha, left me a voicemail this morning. I was unfortunately in a meeting and could not answer. But she said she is refunding my admin fee as I had to buy my own lock. I am impressed with this companies effort for customer satisfaction and I am changing my original 3 star review to 5?? I’m generally satisfied with my storage unit rental experience. The facility is clean, easy to access, and the space is exactly what I needed. Customer service has been kind and helpful, including a call from a manger, even though they were based two hours away. However, I did encounter some confusion regarding the locks. I had purchased the required disk lock (as mentioned in the lease), and called the facility when I realized it didn’t lock the door. I was then informed over the phone by a representative that the facility actually provides its own locks, which are stored inside each unit—but this wasn’t mentioned in the lease, and I wasn’t aware of it until after I’d bought my own lock. When I checked in the unit, there was no lock. I was later instructed by the manager who called me from 2 hours away to take one from another empty unit. Additionally, I was told I would receive a follow-up call on Monday by the Maple Grove facility manager to ensure everything was properly set up with my unit, but I never received that call. Despite these issues, the space is great, and I’m overall satisfied with the unit. A little more clarity on the lock situation would go a long way in preventing confusion for customers. ... Read more
Rose H. - 3 October 2025
One of my loved ones has a storage unit here, I’ve been here many times in the last year or two. Metro Storage always kept everything very clean. I felt the need to leave this review because of how the owner responded to the review right before mine. It is a blatant lie that they had to “clean up” after the previous management. The cleanliness issues only ever happened after this new ownership took over. Granted, it does seem like they are trying to improve their standards now, after so many complaints. But the fact that the new owners are willing to lie and blame the previous management about the cleanliness issues is very unprofessional. ... Read more
Alicia - 29 January 2025
Way overpriced. Misleading hours. Disgruntled tenants. I stopped by this place four times over three weeks to ask about storage and no one was in the office, despite Google Maps showing them as being Open. The last time I went there, a lady and a man who were going inside told me not to bother trying to rent there and that they were moving out because it is no longer Metro Storage and is now Five Star Storage, and that the new owner is absolutely terrible. They said the place inside is really dirty and that no one is ever in the office. They told me that many tenants are leaving. They suggested that I go in the internet and look up Extra Space storage in Corcoran, Maple Grove and Plymouth and Public Storage in Maple Grove because their prices are much much cheaper. On their advice I logged into the website fivestarstorage.biz to see if I could get information on storage. The prices are really really high, and the office hours are very limited and not the same as shown on Google Maps. Today I rented storage at Extra Space in Corcoran and got the same size unit for 28% the price this Five Star Storage charges. I hope my experience can help others. ... Read more
Monyne C. - 23 January 2025
WATCH OUT. My girlfriend has a unit here (for now) and I have been to the place countless times over the past five years. Recently it changed to "Five Star Storage" and has gone downhill in extraordinary fashion to the point we are moving out. The place is a dump, the driveway is dirtier than the outside, the hallways are filthy and have trash and litter scattered in some places, one bathroom is out of order and the other one is a disgrace, and there is no one in the office to fix any of it. They sent out a new lease that with predatory terms, like if you are ever late, they will immediately up your rental rate to the currently published rate, and those rates are 2 to 8 times higher than nearby competition. This place was consistently beautiful and well maintained until the end of 2024, but now it's the total opposite. I can see that many other tenants have already figured it out also and many have moved out. When I found out who took it over, I read reviews of their other locations. I encourage all to do that as well. The business model seems to be to take over successful storage places who earned a great reputation and then pretend that those reviews reflect their own company - they do not. Any review on this place before November 2024 should be completely ignored. Five Star Storage seems to have a pattern of not caring about their customers, preying on them, accepting no accountability, and acting like they have no competition. Go elsewhere. There are lots of other storage facilities nearby with rents ? to ½ what this place charges, and, unlike Five Star Storage, all of them offer a meaningful move-in special. EDIT/RESPONSE: First, the identity of my girlfriend is irrelevant (except to expose her to retribution). You are correct, my name is not associated with her unit, and there is no way I will reveal her unit at least until after we move out. As to hearing her and my concerns (and the concerns of several other tenants we have spoken with), I have expressed them clearly in this review. But in case you are confused, let me recap: 1. The place is a dump. The driveway is absolutely filthy and it seems that it has not been cleaned for over a month. Except during an active snowfall or rain, Metro Storage was never dirty. It was as clean as the hallways, although even now those are dirty as well. I don't even want to set a box down on the driveway because the floor has dirt, salt, rocks and even screws have been found. It is obvious that no one bothers to clean the floor AT ALL. The one operational bathroom is a pig pen. It's so filthy, my girlfriend (and others) refuses to use it. There has been no toilet paper, feces on the toilet seat, urine splatter, overfilled trash can, no paper towels, and the soap dispenser empty. It was NEVER like that before it became Five Star Storage. 2. Your response reads just like the responses at other Five Star Storage facilities where a customer tells you exactly why they gave you one star and would give a negative ten stars if they could. You seem more concerned about identifying the customer than fixing the problem. Your utter lack of GENUINE concern about the customer's complaint is obvious. And you downplay and dismiss the complaint as if it is "transitional" or non-existent purely because you say so. I don't think it is possible for a company to be more tone deaf. 3. No one is in the office to answer a quick question or respond to a problem. Also, I felt better knowing that someone was in the building whenever my girlfriend went there alone. 4. The fine print of the terms of the lease, the incredibly jacked up rents (2 to 8 times higher than nearby competitors), and the general ethos of the company have us and many other tenants running away. Based on reviews of other Five Star Storage facilities, combined with our own experience with the company so far, we are convinced that Five Star Storage is bad news and should be avoided before having to deal with trouble later. Your response validates our concerns. ... Read more
Mark S. - 9 January 2025
My mom has rented a unit here for 10 years now. We came today (Thanksgiving) to get some of here christmas decor… To find people living in multiple units, trash laying in the aisle of one. What looked like a heroin needle in the mess of it all, then another guy came out of a unit barefoot yelling. Not sure whats going on at this place, but 10 years is enough for my mom. Can find somewhere safer. People should not be living here. ... Read more
Sean S. - 29 November 2024
Natalia C. - 16 October 2024
We’ve rented a small unit here for several years and just added a short term vehicle storage unit. This facility is so clean and well maintained and Jackie provides the best service! It’s why we decided to rent here vs another location or company when we needed a short term vehicle storage option. We can’t say enough about Jackie’s service and how she maintains this facility. Well done!! ... Read more
Barb H. - 18 July 2024
Ricardo P. - 24 February 2024

Overview

Located at 9350 Maple Grove Pkwy, this Five Star Storage facility in Maple Grove, MN, offers a variety of unit sizes, including small, medium, and large options, to meet a range of storage needs. Whether you’re decluttering your home, moving, or need extra space for seasonal items, this facility is equipped to help.

Features like climate-controlled units provide excellent protection for sensitive belongings against Minnesota’s fluctuating weather, while drive-up access and indoor storage options make loading and unloading a breeze. The multi-level layout ensures efficient use of space, and you’ll find parking available for extra convenience. The facility prioritizes security with security cameras and an onsite manager to keep your items safe.

For added ease, this facility supports online payment and contactless renting, making the storage process simple and stress-free. If you need moving supplies, the on-site retail shop has you covered. Ideal for residents and businesses in Maple Grove, this facility combines practical amenities with accessible storage solutions.

Nearby Storage Units

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Storage units in nearby cities

Want to see how Maple Grove, MN, compares to other places? There are plenty of great options nearby. Osseo, MN, 4 miles away, has 1 self storage facility with rents starting from $49/month. Or you could drive to Champlin, MN, just 6 miles distant to find other options, where the cheapest units in 1 facility there can be rented for $17/month. In New Hope, MN, just 7 miles away, there are 5 facilities available, offering rents as low as $20/month. Further out, Crystal, MN (8 miles away), and Brooklyn Center, MN (8 miles away), both have 1 facility each, with minimum rents of $65 and $47, respectively.

Storage units in Osseo, MN Within a 4-mile radius
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Storage units in Brooklyn Center, MN Within a 8-mile radius
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Storage units in St. Louis Park, MN Within a 13-mile radius
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Storage units in Otsego, MN Within a 14-mile radius
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From $49/mo

Check out storage units in trending cities

Still looking for the ideal storage unit? For more great self storage options you wouldn't have to cross the state border: units can be leased in Minneapolis, MN and St. Paul, MN, starting from $14 and $28, respectively. Even more storage is available and with low starting rents, in Bloomington, MN ($15), Brooklyn Park, MN ($14) and Plymouth, MN ($18).

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Frequently Asked Questions

There is a wide array of amenities available for the storage units that Five Star Storage - 9350 Maple Grove Pkwy has to offer. These amenities include Climate-Controlled, Indoor, Drive-Up Access, Retail Available, Onsite Manager, Contactless Renting, Security Camera, Parking, Credit Cards Accepted, Multi-Level Storage and Online Payment. Most of these amenities can prove to be very useful depending on what you need to store. For example, climate-controlled units can come in handy for keeping sensitive items, drive-up access can make your loading and unloading process easier, and extra security measures will ensure your items are kept safe at all times.

The storage units offered by Five Star Storage - 9350 Maple Grove Pkwy can satisfy all of your storage needs. Different sizes here range from 25 to 442 square feet. You can go for smaller units if you don't have a lot of items to store, while choosing a larger space is recommended in case you need to store a lot of furniture, bigger items or even vehicles.

The unit size that you should choose obviously depends on how much stuff you need to store. On the one hand, you should think of smaller units (5'x5' or 5'x10') as closets – they can be used to store chairs, lamps, moving boxes and sports equipment, along with smaller pieces of furniture, books and documents.

On the other hand, the 10'x10' and 10'x15' spaces are good for storing larger items of furniture, bicycles and a larger number of possessions. If you need even more space, then 10'x20' and 10'x30' units can easily accommodate the contents of an entire 3- or 4-bedroom house.

Storage units offered by Five Star Storage - 9350 Maple Grove Pkwy come at a variety of prices, starting from $35 per month for typically smaller units. However, larger spaces can set you back up to $487 a month.

We know that when it comes to self storage, there is nothing more important than quickness and accessibility. Drive-up access is an extremely convenient amenity, as you can park your vehicle right next to your unit, making it significantly easier to load and unload the items you will use storage for. However, drive-up storage units tend to be outdoors, so you might consider indoor storage spaces with climate control if you're looking to keep temperature-sensitive items in peak condition.

Yes, you might, depending on what you need to put in storage. Climate-controlled spaces keep temperatures and humidity levels consistent all the time, which means they are perfect for storing sensitive items. Seeing that a whole host of things can be damaged by varying temperatures and excessive moisture, many people choose to rent climate-controlled units for personal items such as documents, photographs, paintings, collectibles, electronics, wooden furniture, antiques and even vehicles. If you're looking to store such items that are valuable to you, consider renting a climate-controlled unit!