CubeSmart Self Storage - 401 Jonestown Road, Winston-Salem, NC 27104

4.8/5 - 222 Reviews
Location:
401 Jonestown Road, Winston-Salem, NC 27104
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 8:30 a.m. - 5 p.m.

CubeSmart Self Storage - 401 Jonestown Road, Winston-Salem, NC 27104

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    7x23 Self Storage 161 Sq. Ft.
    Climate-Controlled Elevator
    $107/mo
    25x10 Self Storage 250 Sq. Ft.
    Climate-Controlled Elevator
    $240/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled First Floor Access
    $201/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Retail Available
    • Onsite Manager
    • Truck Rentals
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Online Payment

    Customer reviews

    4.8/5
    Average rating
    222
    Number of reviews

    Read some helpful reviews of CubeSmart Self Storage, shared by real renters with genuine experiences and honest opinions.

    Julie F. - 6 November 2025
    This is the best storage place, super clean all the way around. Easy access in and out. Let me say also Micheal and Sonja are very nice to deal with. They work with you on payments and always answer any questions you may have.?? ... Read more
    Socorro C. - 18 October 2025
    I stopped by CubeSmart self storage last week on a rainy day already exhausted from a recent move. I dredded trying to negotiate a smaller/cheaper storage unit in an era when I think customer service is a 20th Century phenomenon. Michael Knight proved to be the consummate customer service expert. He took the time to help me get not only what I wanted but exactly what I needed. At age 65 it is awesome when you get a storage unit that is very accessible and affordable with the 1st month free. Michael even drew me a map with easy walking and driving directions. Thank you Michael and CubeSmart for your patience and caring and making it seem like the sun was shining on a rainy day. Tim Combs ... Read more
    Tim C. - 1 October 2025
    I have stored many boxes and a few items of furniture in this facility for years, as I've moved back and forth from the West Coast. I highly recommend it. The facility is clean and secure (with passcode entry), and my belongings have been protected from the elements and bugs. My father, who is very particular, used the restroom while he was helping me today and exclaimed that it was "spotless!" Staff are friendly and helpful.(Shout out to Michael and Sonia!) My only concern over the years was when the rent went up after Covid, but I checked around and discovered that what I was paying was in line with other high end facilities. Excellent storage facility. ... Read more
    M F. - 30 August 2025
    Smooth and welcoming interaction. With so much stress of moving Micheal made everything very comfortable also was kind enough to explain everything in detail instead of basic info I appreciate that. I’m glad I picked n trusting yall with my values ... Read more
    Jasma H. - 25 July 2025
    Sonya and Michael were very helpful with our box choices. They gave us good recommendations on tape and how to fold our rugs to fit properly. They were first class with their customer service and knowledge. Sincerely, Terri and Jay. ... Read more
    Jay L. - 25 July 2025
    Thanks to Sanya, the process of renting a unit was easy. She showed us potential units, answered our questions, and let us know about a unit that was being vacated when we needed one. We came back for that one when it was ready. Only took about 10 minutes to sign the forms and she made sure we tried our access code before we left to assure everything was good to go. ... Read more
    Dennis F. - 24 July 2025
    From the first point of contact on the phone, Michael was very helpful and informative. When I came in person to finalize everything, Sonya was also very helpful and informative, not to mention friendly! Very pleasant experience from start to finish. The storage units are nice and the facility is clean. ... Read more
    Brandon R. - 23 June 2025
    The facility is super clean and the staff is very helpful and kind. I also add that the restrooms are clean compared to many other places. That was a nice touch. My unit was clean everything that I needed. It was already there for me during move-in and I’m very happy with the price compared to other places that I looked at as well. ... Read more
    Mireyah M. - 22 June 2025
    I had an amazing experience working with Sonya and Michael! They were so accommodating and helpful throughout the entire process. As a college student who lives out of state, knowing that my stuff will be kept safe gives me a lot of peace of mind. Highly recommend this location and these two awesome people for all of your storage needs! ... Read more
    Mike O. - 14 May 2025
    Diane T. - 24 February 2025
    Oh, my. What a happy holiday season to end with additional in-person expertise, Michael. Michael was able to assist with getting the app functioning as well as with storage support (information). So, delighted to get all of this done before having to go back to work. ... Read more
    LaDessa C. - 2 January 2025
    Kevin M. - 18 December 2024
    Sonja and Michale are both so amazing!!! They work with you if you’re late or behind, very informative and patient, and very human experience based people. Love working with them and seeing them both. You aren’t treated like a person not a number ... Read more
    Julia B. - 22 November 2024
    I'm telling you, Michael and Sonya, are the best thing since the wheel was invented!! Better than the invention of sliced bread!! I would highly recommend on renting a storage room from them, you won't regret it! They treat you so good, you'll wanna slap your momma!! Keep up the awesome customer service!!! ... Read more
    Daniel H. - 9 November 2024

    About this facility

    Located at 401 Jonestown Road in Winston-Salem, NC, this CubeSmart facility offers a variety of unit sizes, including small, medium, and large, to accommodate your storage needs. Whether you’re decluttering a home, managing seasonal items, or transitioning during a move, this facility provides flexible solutions. The climate-controlled units are perfect for protecting sensitive items like furniture, electronics, and documents from the area's seasonal humidity and temperature fluctuations.

    This facility is equipped with convenient features like indoor access, elevators, and first-floor access, ensuring that loading and unloading is a hassle-free experience. Security is a priority here, with security cameras and gated access providing peace of mind. For added convenience, there’s contactless renting, online payment options, and an onsite manager to assist with any needs. Parking is also available, making it easier to store your vehicle.

    For those needing extra assistance, this facility offers retail moving supplies and truck rentals, making it a great choice for residents and businesses alike. With its comprehensive amenities and focus on accessibility, this CubeSmart facility is ideal for anyone seeking convenient, secure, and versatile storage options in Winston-Salem.

    Price comparison

    See how this facility's unit prices compare to others in Winston - Salem, broken down by size.

    Medium $107/mo
    Location minimum Location maximum
    $29/mo $349/mo
    Large $221/mo
    Location minimum Location maximum
    $42/mo $638/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    54

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    30

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 54, Bike Score®: 30

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Los Juanees

      Food & Drinks 0.05 miles

    • Kim's Alterations

      Shopping 0.05 miles

    • Crystal Cleaners

      Shopping 0.05 miles

    • The UPS Store

      Services 0.06 miles

    • Rainbow Maytag Coin Laundry

      Shopping 0.07 miles

    • Subway

      Food & Drinks 0.07 miles

    • Grace Kayah Asian Market

      Grocery Stores 0.07 miles

    • China House

      Food & Drinks 0.08 miles

    • Shell

      Services 0.08 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 401 Jonestown Road is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat: 8:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At CubeSmart Self Storage - 401 Jonestown Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 401 Jonestown Road for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
    Contact this property now: