Prime Storage - 2365 Winterhaven Lane, Winston-Salem, NC 27103

4.9/5 - 193 Reviews
Location:
2365 Winterhaven Lane, Winston-Salem, NC 27103
Office hours:
24/7 ACCESS
  • Mon-Fri: 10 a.m. - 6 p.m.
  • Sat: 10 a.m. - 4 p.m.
24/7 ACCESS
(336) 293-6962

Prime Storage - 2365 Winterhaven Lane, Winston-Salem, NC 27103

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • 24 hour access

    Access your unit any time, day or night, when available

    Not sure which size you need? Check our size guide to find the perfect fit.
    8x10 Self Storage 80 Sq. Ft.
    Climate-Controlled First Floor Access
    $160/mo
    8x10 Self Storage 80 Sq. Ft.
    Climate-Controlled Elevator
    $150/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled First Floor Access
    $134/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $124/mo
    5x8 Self Storage 40 Sq. Ft.
    Climate-Controlled First Floor Access
    $116/mo
    5x8 Self Storage 40 Sq. Ft.
    Climate-Controlled Elevator
    $110/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled First Floor Access
    $99/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator
    $94/mo
    2x10 Self Storage 20 Sq. Ft.
    Climate-Controlled Elevator
    $84/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled First Floor Access
    $234/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator
    $224/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled First Floor Access
    $169/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $159/mo
    5x20 Self Storage 100 Sq. Ft.
    Climate-Controlled First Floor Access
    $169/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $299/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled First Floor Access
    $299/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • 24 hour access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Parking
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.9/5
    Average rating
    193
    Number of reviews

    Read some helpful reviews of Prime Storage, shared by real renters with genuine experiences and honest opinions.

    Katie was absolutely amazing! I’ve been at this storage unit for one year now and I am Beyond pleased with the process of obtaining, maintaining and moving out! Thank you Katie and I know who to ask for by name the next time I’m looking for a storage unit ! ... Read more
    Bianca - 19 June 2026
    Javonta H. - 19 June 2026
    Katie at Prime Storage is amazing! I had a time sensitive need to upgrade to a larger storage unit and they went above and beyond to help me find the perfect unit. The customer service is truly 10/10. Friendly, professional, and knowledgeable. Process was smooth and seamless. The facility itself is clean and easy to access. ... Read more
    Angie - 7 May 2026
    Great storage facility. Always clean. Easy parking. Big sliding doors for easy access. Friendly, professional and helpful staff. Katie (general manager) has been super helpful and easy to work with. Highly recommend! ... Read more
    Carolyn D. - 17 April 2026
    Katie was very sweet, so having great customer service is a big plus. The cons were elevators not tall enough for a display case and hallway, and carts not wide enough or equipped to hold mattresses. Carts were also very rare, even when no one was there. Storage 10x10 probably didn't account for metal bars and columns inside the unit and metal on the inside of the door grabbing onto fabric. Pros: It is climate-controlled and clean. There's a bathroom on the facility. The elevator was fast. ... Read more
    Lisa S. - 8 April 2026
    Victoria G. - 2 February 2026
    While there was some initial miscommunications and confusions during the sign up process, Prime Storage did a great job in making things right. We're very impressed with the facility and are confident in the security of the space. ... Read more
    Clay P. - 8 January 2026
    This location is very nice and in a good area. I had zero problems speaking with someone or working through email. I would have liked to keep my storage with them, but it was getting too high for my budget. Would definitely recommend. ... Read more
    Valerie C. - 1 September 2025
    I wanted a climate control storage and found Prime Storage advertisement they had a sale. We conducted the rental without leaving my home. I was happy to see that it was clean inside and out easy to locate, secured and the price is good also. Yes, I will and have recommended this storage. I am very pleased with this facility. ... Read more
    Thearardise M. - 30 August 2025
    Joey M. - 24 August 2025
    Helene P. - 30 July 2025
    Awesome experience at Prime Storage! Jeff set us up with our unit the same day and had us in and out in no time! We are definitely happy customers. After shopping around town, we’re really glad we came to Prime Storage for our needs! Thanks Jeff! ... Read more
    Alyssa - 9 June 2025
    I just had to rent a storage unit for the first time in well over 20 years and I’ve NEVER rented a unit that was climate controlled, hands down 10/10 recommend. I found this unit online rented it with absolutely no issues whatsoever easiest process I’ve gone through to be completely honest. The prices to were amazing I was very impressed with the quality and space of my unit, the entire building was extremely clean. Quinn was working when I came in for the first time, I explained to him that I had absolutely no idea what I was doing and that I 100 % had no idea what the process was for a facility like this. Let me tell you Quinn went above and beyond I’m sure his pay grade to personally make sure I knew my way around the facility how everything worked, door codes, hours of operation etc. he helped me pick out a lock for my unit (and no he was not a salesman by trying to sell me the most expensive lock they had on the shelf) he genuinely explained each and every single lock they sold to me and how each one worked and what he felt would suit me best for what I wanted and was looking for. I could go on and on about his customer service and his professional services he provided me as a first time customer who had absolutely no idea what I was doing. ... Read more
    Elizabeth M. - 7 March 2025
    Thanks to Quinn for his GREAT GREAT GREAT help! After a 10 hour drive from NYC to this prime storage with my U-Haul, also moving all my items from a different storage company to this one all while in a difficult family situation, Quinn was such a great help to me and it reassured I made the right decision in picking prime storage. Thank you Quinn for your help and kindness. I greatly appreciate it and I will not forget it, thank you so much. I highly recommend this facility, very clean and a good amount of loading areas that made it easy for us to move our items from the U-Haul. Thanks again Quinn! ... Read more
    glenn s. - 18 February 2025
    This is the best storage place in Winston-Salem. The spaces are clean, the building is clean. The employees that work there are the absolute best. Bianca is so very helpful. Sometimes I just stop in and visit with her before I go to my storage unit. ... Read more
    Tammy T. - 31 January 2025
    Bianca kept in contact with me while I found a new home in Winston Salem, ensuring that my storage needs would be met. She helped me find the size I need and they had an unbeatable deal going that she was able to get me into. 10/10 service, would absolutely recommend!! Edit: I needed assistance with a little issue with my unit and Bianca HANDS DOWN is the best to work with. She took care of my needs COMPLETELY! I cannot recommend this storage facility more based on pricing, location and the PHENOMENAL staff that’s here. THANK YOU BIANCA!!! ... Read more
    Ryan A. - 14 January 2025
    I couldn't be more impressed with this storage facility! From the moment I walked in, I was greeted by Bianca who made the entire rental process quick and easy. The facility was well maintained, which immediately put my mind at ease. I feel confident knowing that my belongings are safe and secure with this facility. I highly recommend this storage facility to anyone looking for reliable, clean, and hassle-free storage. Thank you for all your help, Bianca! ... Read more
    Briana R. - 5 December 2024

    About this facility

    Located at 2365 Winterhaven Lane in Winston-Salem, NC, this Prime Storage facility offers a variety of unit sizes, including small, medium, and large options, to fit diverse storage needs. Climate-controlled units are available, ensuring your belongings are protected from the region's fluctuating temperatures and humidity—ideal for storing sensitive items like electronics, furniture, or important documents.

    This facility provides a range of convenient amenities to make storing easy, including indoor units, first-floor access, and elevators for multi-level storage. Whether you're decluttering your home or need space during a move, 24-hour access and contactless renting offer flexibility and convenience. The property also features ample parking, allowing for easy loading and unloading.

    With a focus on security, this facility is equipped with security cameras and an onsite manager to provide added peace of mind. Retail supplies for moving are available onsite, making this facility a great choice for families, students, and businesses in Winston-Salem.

    Price comparison

    See how this facility's unit prices compare to others in Winston - Salem, broken down by size.

    Small $119/mo
    Location minimum Location maximum
    $17/mo $213/mo
    Medium $191/mo
    Location minimum Location maximum
    $29/mo $349/mo
    Large $299/mo
    Location minimum Location maximum
    $42/mo $638/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    45

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    34

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 45, Bike Score®: 34

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Novant Health Rehabilitation Hospital

      Services 0.08 miles

    • Sheetz

      Grocery Stores 0.08 miles

    • Sheetz

      Services 0.1 miles

    • Food Lion

      Grocery Stores 0.18 miles

    • Speedway

      Services 0.38 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 2365 Winterhaven Lane offers 24/7 access, allowing you to visit your unit at your convenience.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Prime Storage - 2365 Winterhaven Lane, available security amenities may include Security Camera, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 2365 Winterhaven Lane for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
    Contact this property now:
    (336) 293-6962