Public Storage - 385 Gerard Avenue, Bronx, NY 10451

4.7/5 - 2114 Reviews
Location:
385 Gerard Avenue, Bronx, NY 10451
  • Mon-Fri: 9 a.m. - 7 p.m.
  • Sat-Sun: 9 a.m. - 6 p.m.

Public Storage - 385 Gerard Avenue, Bronx, NY 10451

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    7.5x10 Self Storage 75 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $280/mo
    7.5x10 Self Storage 75 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $280/mo
    7.5x10 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $250 - $260/mo
    7.5x10 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator Swing
    $250/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $149/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $141/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $141/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Swing
    $137/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Swing
    $101 - $105/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $101/mo
    5x4 Self Storage 20 Sq. Ft.
    Climate-Controlled Swing First Floor Access Locker
    $10/mo
    3x3 Self Storage 9 Sq. Ft.
    Climate-Controlled Locker Elevator Swing
    $37/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $636/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $513 - $621/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $249 - $259/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $753/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $550 - $753/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Kiosk Available
    • Parking
    • Credit Cards Accepted
    • Keyless Unit Access
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.7/5
    Average rating
    2114
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    Deshawn awesome worker!!! Very helpful and very patient. Great experience made my move in 100 percent easy. I was weird about the time and if I was going to be able to do it that day!! I did with a breeze!! Thanks again Deshawn!! ... Read more
    Latoya R. - 13 June 2026
    I went to Public Storage and needed help extending my time with my storage unit. Deshawn at the front desk was incredibly helpful and made the whole process easy. He took the time to assist me and helped me find the perfect storage unit at a great price. Excellent customer service, professional, friendly, and efficient. Highly recommend! ... Read more
    Arianny R. - 24 April 2026
    Zenaba T. - 15 February 2026
    Carolin and Josephine were great. At the time we walked in Carolin was training Josephine and she was very thorough to her and us. I really appreciated her time with us. I hope we can find people like her everywhere we go. Her customer service was 100 . Just excellent. ... Read more
    Reina R. - 6 February 2026
    Jada C. - 6 February 2026
    Good morning today I went to a Public Storage wilde was greeted by a wonderful manager. Her name was Caroline. She was extremely busy and she had so many customers, but she was able to multitask the gentleman by the name of Alfonso was amazing. He’s actually the maintenance man, but he was able to show me my unit and then when I came downstairs, Josephine actually process my papers in less than 10 minutes this was the best experience ever. ... Read more
    Oaciereena D. - 4 February 2026
    I had an excellent experience at this Public Storage location. Deshawn helped me upgrade to a larger space was knowledgeable, professional, and genuinely kind. He explained my options clearly and made the upgrade totally stress-free. Highly recommend! ... Read more
    Jasmine C. - 31 January 2026
    Needed a last minute storage unit and the new “trainee” and Karolin were extremely helpful and got me the best rate. Trainee took the time to give me a tour of several units before pulling the trigger. Only negative was the system shut down mid transaction but it was handled nicely. If you’re in a hurry, I’d inquire about peak hours for elevator use, as I ended up waiting almost 10 minutes for one of the four elevators to arrive. ... Read more
    Laurént G. - 4 November 2025
    I had such a great experience at Public Storage thanks to Carolin! From the moment I walked in, she was welcoming, professional, and incredibly knowledgeable. She took the time to walk me through my options, answered all of my questions with patience, and made the whole rental process smooth and stress-free. It’s rare to find someone who genuinely cares about making sure customers feel comfortable and taken care of, but Carolin went above and beyond. If you’re looking for storage here, definitely ask for her—you’ll be in great hands! ... Read more
    Sarfo K. - 2 October 2025
    Thank you to the beautiful young lady who helped me a few days ago. She was very attentive, knowledgeable and friendly! She got me exactly what I was looking for within my means. Go see her!! Thank you Alma ... Read more
    M D. - 2 October 2025
    They boil you like a lobster with rent increases. Signed a reasonable agreement and ended up doubling the rent in 3-4 years. The hours are not great. Basically if you work a day job you can only access the space on weekends, on which they actually close earlier than weekdays. Elevators are janky, sometimes resetting all the floors if door stays open over 20s, requiring everyone to enter their codes again to press the floor buttons. ... Read more
    Dylan Z. - 23 August 2025
    My dad and I came in to rent a unit and Esannah helped us she went over and beyond to make sure we understood the promotions. She also asked if it was as okay to step to the side to assist another employee that was having trouble while we went to grab the drivers license from the car that is the definition of a team player and leader. We thought she was MANAGER she explained that she was fairly new to the company!!! We were absolutely surprised hire more people like her and you will keep us as a loyal customer. Esannah thank you for a great experience and all of your help you are absolutely amazing I wish you continued success. ... Read more
    Dana D. - 20 August 2025
    I came in last night with my cousin and I just had to write a review to acknowledge the attentiveness Shay has shown us. We came in at 6:50 to secure our new unit, and once we got to the elevator it was closing time so our code wouldn’t work , instead of kicking us out when it reached 7pm, Shay made sure we were able to unload our items into our unit, even helped watched some items for us and we were able to leave at 7:10pm . If I didn’t place my items into my unit last night I would’ve had to pay for another night to rent the u-hual truck which I couldn’t afford. We need more kind people like her, thank you once again ... Read more
    Corey L. - 12 July 2025
    Esannah is amazing. She went above and beyond to help me and provided excellent customer service. This location is nice and clean. It’s conveniently located as well. If you rent from here you will not be disappointed!! They have monthly specials as well! ... Read more
    Shimpaul - 12 July 2025
    Crystal, one of the property managers, is incredible! She helped me to reassess my storage unit size to get a better suited unit for my needs. Her customer service is exemplary, and she even helped me to get a better monthly deal. If you want the best customer support, ask for crystal. ... Read more
    Liz A. - 12 July 2025
    I really have to take a moment to show my appreciation for Crystal T. because she truly went above and beyond for me, and it did not go unnoticed. From the very first day I came in to get my storage unit, she made the whole process so quick, smooth, and easy. She was super sweet, patient, answered all of my questions, and made me feel really comfortable about everything. But what really left an impression on me happened a few days later. I came back to my unit right before closing — like literally minutes before they were about to lock everything up. One of her co-workers came up to me and said, “Hey, one of my co-workers said she knows you and told me to let you in even though we’re closing.” And that instantly let me know Crystal had remembered me and looked out for me. That small act of kindness meant EVERYTHING to me because I knew I was cutting it close, but I also knew I needed something very important from my unit that night, and I wouldn’t have been able to make it back in time the next morning. That’s rare customer service. That’s genuine care. And it really showed me how good she is at her job, not just professionally but as a person too. It’s the little things like that that leave a lasting impact. Thank you again Crystal for being such a light and for taking pride in what you do. People like you make all the difference. ... Read more
    Navel C. - 6 April 2025
    jag s. - 26 March 2025
    Had a great experience opening a new account at Public Storage this week. I worked with Troy, who provided excellent customer service. He took time to answer my questions, walk me through the details of my unit rental, and also how to set up my Public Storage App. ... Read more
    Jake H. - 9 March 2025
    Alma, is one of the most extraordinary representatives at this facility. She is so Custer service friendly and goes above and beyond to make you happy.. Very thorough and assist with any inquisitions you may have and addiquitly addresses everything accordingly.. I give her an 11 star on a 10 star rating.. One of the best reps I've ever had interaction s with. ... Read more
    William E. - 27 January 2025
    This facility is one of the best I have ever been to. I came in today with my brother who stores at the facility and the staff was extremely polite. I want to give a shout out to a staff member by the name of Troy whom my brother spoke so highly of. I also noticed how clean the facility is as others I have been too looked like a dungeon. I would recommend this place to others. ... Read more
    Mike m. - 21 December 2024

    About this facility

    Conveniently located at 385 Gerard Avenue in the Bronx, this Public Storage facility offers a variety of storage solutions, including small, medium, and large units to accommodate various storage needs. With features like climate-controlled units, this facility is an excellent choice for protecting belongings from New York's fluctuating temperatures throughout the year.

    This facility prioritizes ease of access and security. Amenities such as elevators, first-floor access, and keyless unit access make storing items simple and efficient, whether you're navigating large furniture or smaller personal items. The property also includes indoor access and multi-level storage, designed to optimize space and convenience. Features like security cameras, an onsite manager, and gate-controlled access provide added peace of mind. For those on the go, contactless renting and the availability of a kiosk streamline the rental process.

    Ideal for Bronx residents, this facility caters to both apartment dwellers needing extra space and businesses seeking secure storage for inventory. With parking on-site and a retail shop offering moving supplies, this Public Storage location is a reliable and accessible choice for storage in the bustling Bronx.

    Price comparison

    See how this facility's unit prices compare to others in The Bronx, broken down by size.

    Small $156/mo
    Location minimum Location maximum
    $7/mo $425/mo
    Medium $466/mo
    Location minimum Location maximum
    $35/mo $784/mo
    Large $652/mo
    Location minimum Location maximum
    $35/mo $1903/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    85

    out of 100

    Walk Score

    Very Walkable

    Most errands can be accomplished on foot

    100

    out of 100

    Transit Score

    Rider's Paradise

    Public transit works well for most trips

    70

    out of 100

    Bike Score

    Very Bikeable

    Bike routes support regular local travel

    Walk Score®: 85, Transit Score®: 100, Bike Score®: 70

    Neighbourhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Holiday Inn Express

      Services 0.1 miles

    • Grand Concourse & East 144th Street

      Transportation 0.1 miles

    • BP

      Services 0.1 miles

    • 149th Street–Grand Concourse

      Transportation 0.2 miles

    • 149th Street-Grand Concourse

      Transportation 0.2 miles

    • Glacken's Bar & Grill

      Food & Drinks 0.2 miles

    • BP

      Services 0.2 miles

    • Cafe Royale Restaurant

      Food & Drinks 0.2 miles

    • 138th Street–Grand Concourse

      Transportation 0.2 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 385 Gerard Avenue is accessible during regular access hours, typically Mon-Fri: 9 a.m. - 7 p.m., Sat-Sun: 9 a.m. - 6 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 385 Gerard Avenue, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 385 Gerard Avenue for specific restrictions and recommendations.

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