Public Storage - 269 Gold Street, Brooklyn, NY 11201

4.8/5 - 1080 Reviews
Location:
269 Gold Street, Brooklyn, NY 11201
Office hours:
  • Mon-Fri: 9 a.m. - 7 p.m.
  • Sat-Sun: 9 a.m. - 6 p.m.

Public Storage - 269 Gold Street, Brooklyn, NY 11201

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x6 Self Storage 60 Sq. Ft.
    Climate-Controlled Elevator Swing
    $312/mo
    7x10 Self Storage 70 Sq. Ft.
    Climate-Controlled Elevator Swing
    $360 - $374/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator Swing First Floor Access
    $448/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Swing
    $317/mo
    5x8 Self Storage 40 Sq. Ft.
    Climate-Controlled Elevator Swing
    $268/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Swing
    $216/mo
    15.5x7 Self Storage 109 Sq. Ft.
    Climate-Controlled Elevator Swing
    $509/mo
    13x15 Self Storage 195 Sq. Ft.
    Climate-Controlled Elevator Swing
    $572/mo
    10x17 Self Storage 170 Sq. Ft.
    Climate-Controlled Elevator Swing
    $576/mo
    10x12 Self Storage 120 Sq. Ft.
    Climate-Controlled Elevator Swing
    $493/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Swing
    $471/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $471/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Contactless Renting
    • Security Camera
    • Credit Cards Accepted
    • Keyless Unit Access
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.8/5
    Average rating
    1080
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    Christina and Viola were amazing! I was in a rush to fill out the paper work because my movers were arriving and Christina was so helpful in making the process fast and seamless! Their energy is great. What a lovely staff :) ... Read more
    Shelby L. - 25 April 2026
    I had a really complicated day moving items out and into another unit, but Christina was a dedicated problem solver and went above and beyond to work things out and get me set up with one of the scarce 5x10 units. It would have been a much tougher day without her and I'd give her ten stars if I could. I only had a short wait to get one of the loading spaces in the back and I appreciated the multiple elevators and the working rolling carts. And the deli on the corner where I got my sustaining snacks. ... Read more
    Susan E. - 22 April 2026
    Where do I even begin? Christina and Viola are an unforgettable duo. Within just hours of making my reservation, the wonderful Viola personally called me to walk me through everything and help me find the perfect unit. Her warmth and guidance instantly put me at ease. I happened to be nearby, so I stopped in — and wow, am I glad I did. Christina greeted me with so much enthusiasm and gave me an incredibly detailed tour of the facility. She explained every feature, every detail of my unit, and made the entire experience feel effortless and exciting. Her energy is contagious in the best way. I had such a fantastic experience with both of them. I’m genuinely thrilled that I chose this location and had the chance to meet such amazing people. Now that I’m officially a new member, I honestly can’t wait to cross paths with them again. They’ve set the bar sky-high. ... Read more
    brittany h. - 22 March 2026
    Miles P. - 3 March 2026
    Tamara, Viola, and Jason were so helpful with the process of renting a unit and finding a space that works for us. We had initially rented a smaller unit but were able to find a slightly larger one that fit our needs. We were also pleased that boxes and tape were available to purchase on site. They really helped alleviate a lot of the stress involved in a big move. Highly recommend working with them for your storage solutions! ... Read more
    Connor K. - 27 February 2026
    I had an extremely impressive experience at Public Storage on 269 Gold St. Nick, Viola, and Tamara went above and beyond with their customer service. They were incredibly helpful, accommodating, and patient, taking the time to explain everything and make sure all my needs were met. Their professionalism, positive attitude, and attention to detail truly stood out. This was one of the best customer service experiences I’ve had, and I highly recommend this location to anyone looking for storage.?— Angel ... Read more
    Korina C. - 29 January 2026
    Exceptional Service — Ms. Viola & Ms. Tamara Truly Care I have been a loyal customer with Public Storage for over 3 years, and this experience truly reminded me why I stayed. I recently went through a very stressful situation with my unit, and both Ms. Viola and Ms. Tamara went above and beyond to help me get everything restored. From the moment I spoke with them, they were patient, professional, and genuinely caring. They took the time to explain everything clearly, reassured me when I was overwhelmed, and worked with urgency to help resolve my situation. What stood out the most was that they treated me like a person — not just an account number. Ms. Viola and Ms. Tamara showed compassion, understanding, and true customer service during a moment that could have gone completely wrong. Because of them, my unit was restored and a huge amount of stress was lifted off my shoulders. Public Storage is extremely lucky to have employees like these two. Their professionalism, kindness, and dedication made all the difference, and they deserve recognition for the incredible work they do. If you ever need help at this location, you are truly in good hands with Ms. Viola and Ms. Tamara. ... Read more
    Nene L. - 22 January 2026
    Viola and nick are some of the most nicest and intelligent people solving all issues at hand and making sure my experience is delightful I truly appreciate their services great assets to the public storage team ... Read more
    Tyrone N. - 17 December 2025
    I got a unit here as part of the Halloween special this last weekend. This place is well maintained and the units are clean. Thank you to Christina, Nate and Viola for your help! I would say Nate went above and beyond to help me find the right unit for me, which I really appreciate. ... Read more
    Neda B. - 28 October 2025
    I urgently needed a space to store my stuff. Christina, Viola and Nate has quickly helped me identify the size I need and showed me the space. With their help, I was able to secure the spot within 5 mins. The whole process was stress free and they are all very friendly! Highly recommended! ... Read more
    Crystal L. - 15 October 2025
    This was my first experience with Public Storage and my mom has stored with them for years. I had the most helpful team today with Christina, specifically helping me make the best choice for my needs. Her coworkers Viola and the young gentlemen put our minds at ease considering the stressful nature of moving and Christina went above and beyond with her educating, making a human connection, whilst maintaining a professional attitude. Thank you Public Storage and the Gold St/ Tillary St team! ... Read more
    Amanda R. - 28 September 2025
    Joseph N. - 16 August 2025
    Mayank J. - 30 July 2025
    zachary m. - 30 July 2025
    The staff, specifically, Mary and Viola at this public storage were excellent. On my move-in date, I wasn’t quite finished by closing time but they extended me a few extra minutes to get everything into my storage room. I don’t want to forget Ashley, I believe she’s the manager.She was very helpful, and did everything she could to help me get the right unit for my storage needs! That extra attention and care, that human touch, that is lacking and so many other businesses is found right here! compliments to you, ladies!!! ... Read more
    Antonio Q. - 28 April 2025
    Smiley, Abenji, Mary, and Ashley were awesome, positive, and thorough. The app is cool. No need to press buttons other people press. A lock comes with the unit. Parking is available though have to wait sometimes, but, it's NYC. 5 stars. ... Read more
    Kiai K. - 25 April 2025
    Claire R. - 30 March 2025
    Nate, Christina, Kari and Viola were a tremendous help during my time of need. In San Francisco. Esther was most fabulous. So knowledgeable and kind. Public Storage you have fantastic talent and team members. ... Read more
    Rene L. - 27 January 2025
    I had an excellent experience with Public Storage! The staff was incredibly courteous, accommodating, and helpful throughout the entire process. They went above and beyond to ensure that all my questions were answered and made me feel confident in choosing their facility. The team was not only professional but also genuinely nice, which made the entire experience stress-free. I highly recommend Public Storage to anyone looking for a reliable and customer-focused storage solution! ... Read more
    Shafaun D. - 26 January 2025
    Customer service isn’t too well known in New York City, but here is a gem that I have found today. Her name is Viola and she has been such resourceful guide and I was really shocked of how nice and patient she was even through I had handful of questions. Highly recommend ask for her. ... Read more
    Stephan E. - 7 January 2025
    My experience was very disappointing. The unit I reserved (5 x 10) was not the unit I received. The unit was closer to 3 x 8. I complained and the office said someone would follow up with me and no one has. Rearranging a new storage facility is a big burden. Don’t recommend. ... Read more
    Kristine E. - 11 December 2024

    About this facility

    Located at 269 Gold Street, Brooklyn, NY, this Public Storage facility offers a convenient solution for your storage needs in the bustling Downtown Brooklyn area. With small and medium unit sizes available, it’s ideal for those looking to store anything from seasonal wardrobes to furniture and office supplies. The facility’s climate-controlled units ensure your belongings are protected from New York's fluctuating temperatures and humidity, making it a smart choice for storing items like electronics, artwork, or documents.

    This facility is equipped with modern features like keyless unit access, providing a seamless and secure way to access your storage. Units are accessible via elevators and first-floor access, and the availability of indoor storage ensures extra protection from outdoor elements. For added convenience, you can take advantage of contactless renting and easily manage payments through online payment options. Security is a priority with security cameras strategically placed throughout the property.

    Whether you’re moving into a smaller Brooklyn apartment or just decluttering your home, this Public Storage facility stands out as a reliable option for secure and accessible storage.

    Price comparison

    See how this facility's unit prices compare to others in Brooklyn, broken down by size.

    Small $320/mo
    Location minimum Location maximum
    $7/mo $770/mo
    Medium $515/mo
    Location minimum Location maximum
    $185/mo $1385/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    96

    out of 100

    Walk Score

    Walker's Paradise

    Daily errands do not require a car

    100

    out of 100

    Transit Score

    Rider's Paradise

    Public transit works well for most trips

    91

    out of 100

    Bike Score

    Biker's Paradise

    Biking is practical for everyday travel

    Walk Score®: 96, Transit Score®: 100, Bike Score®: 91

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Gold Organic Farm

      Grocery Stores 0.02 miles

    • Gold Street & Tillary Street

      Transportation 0.02 miles

    • Gold Street Market

      Grocery Stores 0.03 miles

    • FDNY Engine 207/Ladder 110

      Services 0.05 miles

    • NYPD Transit Special Victims Squad

      Services 0.07 miles

    • NYPD 84th Precinct

      Services 0.08 miles

    • Hampton

      Services 0.08 miles

    • The Tillary Hotel

      Services 0.09 miles

    • Brooklyn Air Cleaners

      Shopping 0.1 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 269 Gold Street is accessible during regular access hours, typically Mon-Fri: 9 a.m. - 7 p.m., Sat-Sun: 9 a.m. - 6 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 269 Gold Street, available security amenities may include Security Camera, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 269 Gold Street for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
    Contact this property now: