CubeSmart Self Storage - 7416 Grand Avenue, Elmhurst, NY 11373

4.8/5 - 351 Reviews
Location:
7416 Grand Avenue, Elmhurst, NY 11373
  • Mon-Sat: 8 a.m. - 8 p.m.
  • Sun: 9 a.m. - 6 p.m.

CubeSmart Self Storage - 7416 Grand Avenue, Elmhurst, NY 11373

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

Unit size details are currently not available for this property. Please contact the property operator for details about available units.

Amenities & features

  • Climate-Controlled
  • Indoor
  • Retail Available
  • Onsite Manager
  • Contactless Renting
  • Security Camera
  • Gate
  • Parking
  • Multi-Level Storage

Customer reviews

4.8/5
Average rating
351
Number of reviews

Read some helpful reviews of CubeSmart Self Storage, shared by real renters with genuine experiences and honest opinions.

We first came to look at storage units in March and Adrian was so kindly mannered and very knowledgeable, answering all the questions we had! He was very helpful in making this process so smooth and he has a great positive energy on top of it! ... Read more
Bernadine G. - 27 May 2026
My sales representative Jasmine was the best. She was so friendly, polite and professional. Jasmine made sure I had a seat without having to ask her she offered it to me because I wasn’t feeling well at first being 8 months pregnant and all. I definitely give 5 stars because of how well and easy going everything went today. I am truly satisfied with the service at Cubesmart thanks to Jasmine. ... Read more
T K. - 14 May 2026
Needed to rent a unit asap as I was helping someone move and needed to store furniture. I was able to reserve a unit online in the morning, and got a call right away confirming the reservation for the day. The staff was super friendly and helpful. Jasmine was great and answered all my questions. This location has better hours than my previous storage unit facility. Glad to make the switch. ... Read more
Ellie - 14 May 2026
I had a great experience at CubeSmart thanks to Jasmine. She was incredibly accommodating, friendly, and professional from start to finish. She took the time to answer all my questions, made the whole process smooth, and made me feel completely at ease. It’s not often you come across someone who genuinely cares about providing excellent customer service, but Jasmine definitely does. I truly appreciate her help and would highly recommend this location because of her! ... Read more
C V. - 15 April 2026
Great experience renting a storage unit! The service was amazing from start to finish. The staff was friendly, helpful, and made the whole process quick and easy. The facility is clean, secure, and very well maintained. I really appreciated how smooth everything was, and they answered all my questions with patience. I highly recommend this place if you’re looking for reliable and professional storage services. ... Read more
Kimberly N. - 5 March 2026
Adrian and Jasmine were AWESOME ! Not only were they efficient and professional, but they were very friendly and helped me get a storage unit with a bit of natural lighting ;) (Heads up to anyone renting a space - most of the smaller units do not have lights so you would need to purchase a tap light for ease of movement from your local dollar store/utility store if that’s important to you. Happy moving - a big thanks to Jasmine who built rapport right from the start during our phone call and made me feel excited to move :) ... Read more
Joelle M. - 14 February 2026
I just got my storage and i am very pleased the place looks very clean, u get an easy access to go in and out with no limit as long as its business hours. The promotion they have was a great deal. They have a great customer service adrian was very patient on assisting me the first day giving a very clear instructions and answers to all my questions. Good job and great place . ... Read more
Cindy S. - 10 December 2025
It’s a very well run and clean place well taken care of by two lovely people Jasmine and Adrian , Adrian is really the one who helped us and he is amazing very patient and pleasant and extremely knowledgeable ! Just a great guy !! both he and Jasmine are very personable and just very special people ! It’s hard to find people that really care and are there to be as helpful as possible and they run a tight ship and they make sure everything is spotless !! Lucky to have such expert employees!!! A great experience in dealing with something that is not particularly fun but certainly a much needed a service and two people who make it quite pleasant !!!???? ... Read more
Lynda K. - 22 November 2025
Everyone who works here are incredibly nice and helpful. I originally booked a 5x10 unit online but was somehow given 2 5x5 instead. The agents here were super helpful to find me an actual 5x10 unit. Process was very smooth and painless ... Read more
Lin L. - 1 November 2025
Hi! I’m a new customer. I was so impressed when I walked in and saw how clean it was for a storage unit. My husband and I were looking for a storage unit and Jasmine was so kind and helpful to us, she went above and beyond for us and this other couple behind us. She was by herself, so she showed us the units together either couple did not mind since we were looking for the same size unit. I hope the service stays this friendly and I hope it stays this clean. Thank you Jasmine. See you soon. ... Read more
Denise E. - 30 October 2025
I am not sure whoever gave them an award for great customer service that they keep mentioning in their promo but my experience with customer service was terrible! I got my invoice for this month and the monthly rent, all of a sudden, went up by $50! I called the storage location to inquire and the person on the phone (let's call her Karen) was extremely rude and unhelpful! Her first response was "That's what the corporate does. They increase the price." I tried to pry for more explanation and all I got was a monotonous uninterested response. Out of frustration, I called Cube Smart's general customer service, who finally explained to me that there was a notice of price increase mailed to me. I asked them if they can email me these kinds of letters, instead of mailing them. She said the storage unit location will help me fix that and forwarded my call back to this location. Before I could think things through, my call was forwarded and guess what?! It went back to Karen! Again! I told her what happened and she said, "We can't do that! All my time here, we have never done that"....rmm..like that's it! wth! I was getting really annoyed at this point and I told her "You can at least try to be helpful. I called the customer service and they forwarded my call to you." She started getting mad and started ranting "Corporate tells you guys anything...." At this point, I was zoned out and annoyed. I had no words left and she cut the call. This might be the only one person who is rude and unhelpful there or perhaps she was having a bad day but this makes me question if I even trust the company anymore. I am not even pissed at the high price increase because it's a monthly lease and price increases are expected based on the contract but at least make sure your customers know! That's all I was trying to ask, better communication. If you can email me the lease and other papers, I don't understand why you can't email price change by $50 per month! Extremely disappointed. When I signed up for the service, the people I spoke to were so great, I didn't expect this. I don't even know how much they will increase the rent next time and I won't even know. Now, it worries me how helpful the staff or the company will be if in case something happens to my stuff. I definitely won't be leaving my things with them for too long. ... Read more
KB - 29 October 2025
The Manager Jasmine was very professional, considerate with showing the reserved unit, promptly gave me a better size with the same discount, efficiently explained the paperwork, made sure I received a receipt for payment, advised me to read the whole agreement, gave an understandable demonstration of using the lock and how to correctly insert the code. Also very proficient and friendly.. deserves a promotion or at least a salary increase. Much appreciated and satisfied with the service. ... Read more
Tara W. - 31 August 2025
I had an excellent experience at CubeSmart Self Storage. The facility is clean, organized, and very secure, which gave me complete peace of mind. A special thank you to Jazmin at the front desk—she was absolutely amazing! She went above and beyond to make the process smooth and stress-free. Her professionalism, patience, and friendly attitude really stood out, and she answered all my questions with care. Thanks to her help, everything was quick and easy. Highly recommend this location! ... Read more
Paulina - 28 August 2025
The location is clean and well-lit. The staff there are always courteous and professional. Even when faced with some “challenging” customers, I always see them keep their cool. I definitely want to acknowledge Adrian. I recently had an issue with my payment and he helped me figure it all out. This is a company/location that I feel comfortable recommending to anyone in need of a storage unit. ... Read more
Cliff C. - 26 August 2025
The service is always very good and always friendly and willing to help. I don't remember the guy's name well, but the service is excellent. He is patient and helps customers. I've been there for more than 2 years and I would 100% keep coming back. ... Read more
Juliana D. - 21 August 2025
Me and my daughter visited this cube-smart location on grand ave. we had an amazing experience. Adrien and Joey were amazing—super kind, helpful, and answered all our questions with patience. The facility was clean, secure, and very well maintained. They made the whole process easy and stress-free. Highly recommend this location for excellent, kind service and a clean, air conditioned space! ... Read more
Alyssa M. - 18 July 2025
ronny p. - 21 June 2025
Kelvin G. - 20 June 2025
Jasmine at the front desk was great. Very welcoming and caring as she helped get me set up with the unit. The facilities are clean and well set up. The unit itself is adequate. Was clean when opened. The price was very fair. Overall good experience. ... Read more
Bruno E. - 7 May 2025
I went in with the expectation of getting a quote for a storage space. Upon arrival I was greeted by Joey. I asked questions and Joey was very helpful. He showed me and my sister the storage and advised me about the pricing. He was very helpful during the tour. I told him that I would come back in the afternoon. I came back and Joey remembered our names. He was exceptional! I really enjoyed the process which was made easy thanks to Joey. I am now a proud lease renter of a cube smart storage! Keep up the great work Joey! Love this location too! ... Read more
Braulio C. - 5 May 2025
Adrian of CubeSmart on Grand Ave. in Queens, NYC thoroughly explained all our options and personally escorted us to each unit under consideration. He had infinite patience when answering all our questions and filling out the forms. He made us feel very welcome. What a wonderful way to start a relationship. ... Read more
Jose V. - 21 February 2025
Tatsiana D. - 25 January 2025
Great service! I was greeted by Joey and assisted me and gave me a few options of what kind of stuff that I’m going to put on the storage, 5 by 5 or larger room. Luckily, we found a storage that near the entrance and I was able to move my stuff on the same day on my first visit. I recommend this service because for me it was a fair price for my storage. ... Read more
Nard G. - 17 November 2024
If I could give them zero starts I would. I had to come back today to get my refund and this incompetent and rude employee they have there Adrian refused to show me the 2 units he showed me last sunday. Why? Because he knows he messed up big time and lied. To top it all off he is rude, lies and kicked me out and told me to come back with the cops. That seems like a threat to me and I will be calling corporate as many times as I have to because this is costing time and money and he is sitting there lying to customers that come in complaining. I will also be sending pictures and video that I recorded. ... Read more
Sehila M. - 21 October 2024
The employees and manager at this cubesmart are liars and not helpful at all. I came last week to reserve a unit for a certain price they gave me and due to this lower price the company gave me I would not get the free month which was fine with me. I paid and went on about my week. I come back today and Adrian who helped me last Sunday is not here and he gave me a unit half the size of the one I originally paid for. I told the girl there that was not the unit I was shown. However Adrian just wiped his hands of the issue and did not care to deal with the mess he created. The manager Joey instead of accommodating his employees mess up said to just ask for a refund with my card but would not give me any proof that they would refund me. I had to call the cops and make a report. And while I was there customers were coming in to complain about being lied to as well. So if you go to this cubesmart please be aware because they do not care about their customers ... Read more
Yuri m. - 20 October 2024

About this facility

Located at 7416 Grand Avenue in Elmhurst, this CubeSmart facility offers convenient storage solutions for those in the bustling Queens area. With small units available, this facility caters to individuals or families who need extra space for seasonal items, small furniture, or personal belongings. Its location is ideal for the local population, where apartments and homes often have limited storage space.

This CubeSmart facility prioritizes modern convenience and security. The inclusion of climate-controlled units ensures your belongings are protected from extreme temperature changes and humidity, which is especially important in New York's variable weather. The facility also features indoor and multi-level storage, making it easy to access your unit year-round. Security is top-notch, with a security camera system, onsite manager, and gated access providing peace of mind. For added convenience, contactless renting is available, letting you manage your storage experience from anywhere.

Whether you're decluttering, transitioning between homes, or need additional space for your business, this CubeSmart facility is a reliable choice. With parking options and a retail section for moving supplies, it’s designed to simplify your storage needs.

Location & walkability

This storage facility is in a highly accessible area with excellent walkability and public transit options.

91

out of 100

Walk Score

Walker's Paradise

Daily errands do not require a car

84

out of 100

Transit Score

Excellent Transit

Transit supports many daily routes

55

out of 100

Bike Score

Bikeable

Some bike infrastructure

Walk Score®: 91, Transit Score®: 84, Bike Score®: 55

Neighbourhood highlights

Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

  • Grand Avenue & 74th Street

    Transportation 0.0 miles

  • Siips Boba

    Food & Drinks 0.0 miles

  • Pawar Bros Collision Expert

    Services 0.0 miles

  • Starbucks

    Food & Drinks 0.0 miles

  • Shop & Go

    Shopping 0.1 miles

  • Burger King

    Food & Drinks 0.1 miles

  • 5 Below

    Shopping 0.1 miles

  • Shell

    Services 0.1 miles

  • CityMD

    Services 0.1 miles

Frequently Asked Questions

The right storage unit size depends on what you plan to store and how much space you need to move around your items.

5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

The facility at 7416 Grand Avenue is accessible during regular access hours, typically Mon-Sat: 8 a.m. - 8 p.m., Sun: 9 a.m. - 6 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

At CubeSmart Self Storage - 7416 Grand Avenue, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

For safety reasons, most self storage facilities restrict certain items. These commonly include:

  • Hazardous, flammable, or toxic materials
  • Perishable food
  • Live plants or animals
  • Cash, firearms, or irreplaceable valuables

Always check with the facility at 7416 Grand Avenue for specific restrictions and recommendations.

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