CubeSmart Self Storage - 21501 42nd Avenue, Flushing, NY 11361

4.6/5 - 249 Reviews
Location:
21501 42nd Avenue, Flushing, NY 11361
Office hours:
  • Mon-Sat: 9 a.m. - 8 p.m.
  • Sun: 9 a.m. - 6 p.m.

CubeSmart Self Storage - 21501 42nd Avenue, Flushing, NY 11361

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

Unit size details are currently not available for this property. Please contact the property operator for details about available units.

Amenities & features

  • Climate-Controlled
  • Indoor
  • Retail Available
  • Onsite Manager
  • Contactless Renting
  • Security Camera
  • Parking
  • Keyless Unit Access
  • Multi-Level Storage
  • Online Payment

Customer reviews

4.6/5
Average rating
249
Number of reviews

Read some helpful reviews of CubeSmart Self Storage, shared by real renters with genuine experiences and honest opinions.

Horrible experience. I started out paying around $160 for my storage unit, and now my monthly rate is almost $400. When I called customer service, I was told they use promotional rates to attract new customers. Once the promotion ends, the price keeps increasing. My rate has gone up by nearly $100 each year. It’s disappointing that loyal, long-term customers aren’t rewarded with more reasonable pricing. I can’t recommend this facility because of the constant price hikes. (Got my unit towards the end of summer 2024 in less than 2 years already almost at $400 ridiculous) ... Read more
Yorleidy N. - 28 June 2026
Great experience with CubeSmart! Booking was quick and easy, plus the free month was a nice bonus. They can also help arrange a free driver and truck through a third-party, which made moving super convenient. Highly recommend! ... Read more
Michael Q. - 22 May 2026
I had an excellent experience at CubeSmart. Nelida greeted me warmly as soon as I arrived and walked me through everything step by step. She showed me a few different unit options, answered all of my questions, and made the entire process completely seamless. The facility is in tip-top shape — very clean, well maintained, and secure. There’s also plenty of parking, which makes it very easy to get in and out when loading or unloading. Overall, an excellent experience from start to finish. Highly recommend. ... Read more
Jimmy M. - 30 January 2026
We had such an amazing experience here! Jeanette was absolutely incredible — so helpful, professional, and patient. She took the time to explain everything clearly, answered all of our questions, and made the whole process super easy to understand. She was so personable and kind that we ended up signing up for our storage unit right away! Everything was handled quickly and smoothly thanks to her. Highly recommend this place — ask for Jeanette! ... Read more
Grace - 3 November 2025
Jeanette was amazing help!! She was very helpful in showing us available units for a possible upgrade. We discussed prices and she showed us what they looked like. Definitely feel safe with staff and having my personal items storage at this location. ... Read more
Shavana D. - 25 September 2025
Poor customer service. No help at all, phone would just ring out. Do not rent especially in the SubCellar, it FLOODS. After the rain last week, we were informed that the subcellar flooded (probably 200 units) but we weren’t able to access our units for a day. 1 inch of water across the whole subcellar. Saturday morning when we were able to access and see the water damage, they only had 1 staff member on, I waited over an hour to access my unit with the staff member. There was a long line of very angry people waiting to access their units or get new units on upper floors. Why on earth wouldn’t Cubesmart put extra staff on to deal with a whole floor of people with flooded units? Seriously, it’s basic management skills. They also had no policy in place for offering discounts/refunds, The staff member would have to email the district manager to ask if there is anything they could do. You can tell a companies loyalty to its customers when something goes wrong, and Cubesmart couldn’t have done less. Pathetic customer service. 1 staff member, the phone just ringing out and 200 units of water damaged belongings. Emptying my unit out on the Sunday and there is still a 1/4” of water in my unit. Crazy ... Read more
Martin W. - 3 August 2025
I don’t usually leave reviews, but when I do, it really means something. The staff at CubeSmart, especially Harry and Chris, are always friendly and helpful. The building is consistently clean and well-maintained. Truly a well-managed facility. ... Read more
Baby - 28 June 2025
I had a great experience at CubeSmart thanks to Chris and Harry. Both were incredibly helpful, professional, and patient throughout the entire process. They took the time to explain my options clearly and helped me find the right unit for my needs. The facility itself is clean, secure, and easy to access, but it was really the customer service that stood out. Chris and Harry made everything smooth and stress-free. Highly recommend this location! ... Read more
phil W. - 19 June 2025
I rarely leave reviews, but my experience at this storage facility deserves recognition—especially because of Harry (the manager) and Chris (the co-manager). From day one, Harry was professional, knowledgeable, and incredibly helpful. He walked me through every step of the rental process and made sure I was getting the right unit for my needs. You can tell he takes pride in running a clean, organized, and secure facility. Chris was also fantastic. His friendly attitude and attention to detail made a big difference. He helped me with the move-in process, answered all my follow-up questions, and was always available whenever I needed assistance. The facility itself is great, but what really sets it apart is the level of service. With Harry and Chris running the show, I knew my stuff was in good hands. Highly recommend! ... Read more
Yousseff S. - 5 June 2025
I want to express my sincerest gratitude to the team that handled my move. They did an impeccable job, demonstrating a high level of professionalism and care in the handling and wrapping of all my furniture. The attention to detail and the delicacy with which they treated each item was admirable. If I could give them more than five stars, I would do it without hesitation. I highly recommend their services. Thank you for making my move a hassle-free experience! ... Read more
Martha K. - 9 April 2025
Although our unit is relatively nice, this location is constantly open late. Had to wait over 45 minutes once and at least 20 minutes a handful of other times. Store hours say 9-8 but it's more like 10ish - 8. Most of the staff is pleasant, but you occasionally run into a very rude, very unprofessional young lady. No idea what her name is as she refused to identify herself. ... Read more
SK - 1 April 2025
I highly recommend you do not come to this location. This location raised my monthly payment up $80 how is that okay? To $344 a month. I did sign a contract and it said there could be increases but $80! How is this acceptable? I was told it was being adjusted to $280 last month but I saw the next bill and they never adjusted it. I took my things out and cancelled it this past weekend. This location was the absolutely worst they will lie to you for you to just sign up. Stop lying to customers and tell them they might have to pay $80 more monthly on their bills! ... Read more
Ashley A. - 30 March 2025
***UPDATE: CubeSmart had commented below, telling me to email them so they can handle it. I emailed them. They have not responded and it's been a week. I would highly suggest using any other storage site. Rodents happen, but not handling it, not getting exterminators, not cleaning up dead rats is a new thing that I have never, ever seen before. I will be going there next week to check and see if the rat problem has been addressed at all and if the dead rats have been cleaned. Will update. --- They have rats and mice in the units. I have moved around a lot and have separately used storage units for much of my adult life, in between periods of school and have never seen this. My family has been storing clothing and some furniture here while getting the house done. When we went back to get some clothes, we saw dead rats on the ground. The issue isn’t just the dead rats. Though that would be issue enough for most, we’re native New Yorkers and know how it can be. No, the main issue is CubeSmart won’t handle it. They’ve acknowledged it’s a problem in many units. Their included insurance doesn’t cover it. They haven’t removed them. They point us to manager after manager and ask us to escalate but don’t actually offer removal, pest control services, nothing. The most they’ve said is “come back when maintenance is here.” The lack of any accountability has been astounding and THAT is definitely new. No other company has ever been that way before. We’re trying to figure out affording to move our things out. The company simply doesn’t care. They’ve acknowledged they have a problem and have literally shrugged when asked if they’re handling it as a problem within their entire facility. Don’t store your things here! ... Read more
Shazia S. - 27 March 2025
Finally getting around to writing this review. This location is wonderful! I moved to California last year and had to leave 3 expensive bicycles here for a year. I was constantly worried about break-ins, theft, climate control, and how much my renters insurance premiums were going to go up if I had to file for a claim. After a year I came back to retrieve the bikes and everything was just as I had left it! Safe, secure, no issues at all. The staff and security cameras seem to keep a watchful eye on everything. I even called a few times to ask if someone could check on my unit and let me know if it's alright. They obliged and assuaged my anxieties! I'd definitely store with CubeSmart again! ... Read more
Jane L. - 20 February 2025

About this facility

Located in the bustling neighborhood of Flushing, this CubeSmart facility at 21501 42nd Avenue provides practical storage solutions for those in need of extra space. With small units available, this facility is ideal for residents in the area, where apartments and homes often have limited storage. The facility’s convenient location makes it easily accessible for anyone in northern Queens.

This CubeSmart facility offers climate-controlled storage units, ensuring your belongings are protected from the effects of New York's fluctuating temperatures and seasonal humidity. For added convenience, the storage units are indoor and part of a multi-level storage facility, while the keyless unit access feature simplifies entry. Ample parking is available, making drop-offs and pickups hassle-free. Safety is emphasized with the presence of security cameras and an onsite manager for added peace of mind.

Other highlights include contactless renting, online payment options, and a retail section offering moving supplies. Whether you're decluttering, downsizing, or storing seasonal items, this facility’s comprehensive amenities cater to urban storage needs.

Location & walkability

This storage facility is in a highly accessible area with excellent walkability and public transit options.

94

out of 100

Walk Score

Walker's Paradise

Daily errands do not require a car

64

out of 100

Transit Score

Good Transit

Many nearby public transportation options

50

out of 100

Bike Score

Bikeable

Some bike infrastructure

Walk Score®: 94, Transit Score®: 64, Bike Score®: 50

Neighborhood highlights

Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

  • Bayside Municipal Parking Field

    Services 0.09 miles

  • Bayside

    Transportation 0.09 miles

  • Krave It Sandwich shop & Bakery

    Food & Drinks 0.11 miles

  • FDNY E306

    Services 0.11 miles

  • Bayside Paint Place

    Shopping 0.13 miles

  • Lucille Roberts

    Recreation & Entertainment 0.14 miles

  • Cinco de Mayo

    Food & Drinks 0.15 miles

  • Bell Boulevard & 42nd Avenue

    Transportation 0.15 miles

  • Platform B

    Transportation 0.15 miles

Frequently Asked Questions

The right storage unit size depends on what you plan to store and how much space you need to move around your items.

5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

The facility at 21501 42nd Avenue is accessible during regular access hours, typically Mon-Sat: 9 a.m. - 8 p.m., Sun: 9 a.m. - 6 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

At CubeSmart Self Storage - 21501 42nd Avenue, available security amenities may include Security Camera, Onsite Manager, designed to help keep your items protected.

Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

For safety reasons, most self storage facilities restrict certain items. These commonly include:

  • Hazardous, flammable, or toxic materials
  • Perishable food
  • Live plants or animals
  • Cash, firearms, or irreplaceable valuables

Always check with the facility at 21501 42nd Avenue for specific restrictions and recommendations.

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