Photo 1 of Chelsea Mini Storage - 224 12th Avenue, New York, NY

Photo 2 of Chelsea Mini Storage - 224 12th Avenue, New York, NY

Photo 3 of Chelsea Mini Storage - 224 12th Avenue, New York, NY

Photo 4 of Chelsea Mini Storage - 224 12th Avenue, New York, NY

Map location of Chelsea Mini Storage - 224 12th Avenue, New York, NY

Chelsea Mini Storage - 224 12th Avenue, New York, NY 10001

4.8/5 - 1248 Reviews

Location:

224 12th Avenue, New York, NY 10001

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Indoor
Units are located indoors for added protection and convenience
Retail Available
Moving and packing supplies available for purchase on-site
Onsite Manager
On-site staff available to assist with property needs

Unit size details are currently not available for this property. Please contact the property operator for details about available units.

Amenities & features

Indoor
Retail Available
Onsite Manager
Truck Rentals
Security Camera
Credit Cards Accepted
Multi-Level Storage
Online Payment

Customer reviews

4.8/5

Average rating

1248

Number of reviews

Read some helpful reviews of Chelsea Mini Storage, shared by real renters with genuine experiences and honest opinions.

Luis and Trey are fantastic—super helpful, friendly, and always a pleasure to work with. Every visit has been a great experience. The facility at 541 West 29th Street is clean, well-maintained, and incredibly easy to access, with convenient parking and plenty of room to load and unload. The location simply can't be beat. I often take care of my storage needs and then walk over to Hudson Yards for a meal or a bit of shopping afterward. It's such a convenient and enjoyable part of the city. Highly recommend Manhattan Storage for their excellent service, great staff, and unbeatable location! ... Read more

Conlyn C. - 28 June 2026

After being away for a few years, I came back to get some of my stuff out of storage, and everything in my unit was covered in huge amounts of dirt, dust, gravel-ish rocks, chunks of plaster(?) and all kinds of other debris. A staffer told me they’d done some construction since my last visit, so it was likely debris from that. (Someone with a unit near mine saw my stuff and said “You got the construction dust too, huh?” This was not an isolated incident.) I hoped the debris was just on the surface of boxes, which wouldn’t be a big deal. But as I go through my stuff, I see it’s gotten into the boxes and inside everything I own — clothes, books, electronics, photos, my entire portfolio of work I’ve published over the years. I took pictures and showed them to the manager. His solution: move me to a similar-size unit, and great news, the list price is half what I’m paying! (All that tells me is that I’m overpaying for my unit after years of price increases, around $350/month including their "insurance.") I say “Okay, but that’s the price you’d give anyone off the street. What about all my stuff that’s filthy?” He gave me an insurance claim form so I could seek reimbursement for damaged items and the cost of cleaning my stuff. I inform him that insurance will not help. The problem is not that I have fancy expensive things that are broken and need to be replaced. Monetarily, my stuff was worth very little. It’s not valuable because it’s expensive, it’s valuable because it’s *my stuff*. And there’s no way to be reimbursed for the cost of cleaning it, because there’s no service that will go through dozens of boxes and clean every random object you own. I have to do it myself, scooping dirt and plaster out of my clothes, my papers, family photos, my kids’ toys; using a toothpick to scrape tiny rocks out from old electronics... I ask the manager if there’s anything else he can do. Any kind of refund, or credit toward my next bill. No. He repeatedly tells me that the solution is to give me a new unit at the regular list price, and to submit an insurance claim. I tried calling customer service for the parent company, Storage Mart. The person I talked to at least expressed a little kindness about my stuff being messed up. The best she could offer was a $30 credit, and she’d pass my info along to her manager, but I never heard anything back. I moved my stuff out and closed my account this week. Never going back. ... Read more

Joe G. - 6 June 2026

Thank you, Manhattan Mini Storage at 541 W. 29th Street, for your outstanding assistance and helpful service. You have always gone above and beyond to provide excellent customer care. A very special thank you to Orlando, who is always willing to offer a helping hand. He is kind, friendly, and truly professional. Thanks as well to Ty and the rest of the team for all your hard work and dedication. I truly appreciate you all. Keep up the great work. ... Read more

Chalene M. - 5 June 2026

Manhattan Mini Storage? is truly excellent. I highly recommend it. I’ve used several storage companies before, but Manhattan Mini Storage is exceptionally well managed, and above all, the staff are absolutely outstanding. The staff at the West 29th Street location are especially remarkable. Louis is always kind, takes the time to explain everything clearly and thoroughly, and is always willing to help. The level of service is on a completely different level. I will definitely continue using Manhattan Mini Storage in the future. I highly recommend that others experience this exceptional service as well. From Rhee ... Read more

DARIM E. - 7 May 2026

I had used Manhattan Mini Storage location on 542 W29th street for many years and liked it very much. The location is clean, well managed, easily accessible and with sufficient parking space. Also, all personnel I engaged with were always kind, helpful, courteous, easily approachable and efficient. That includes Mr. Louis - manager of the location, as well as, the young lady who works there (I believe her name is Kira), and another young man at the front desk whose name escapes me. I warmly recommend it. ... Read more

Selma H. - 10 February 2026

I had an outstanding experience at Manhattan Mini Storage thanks to Luis! He went above and beyond by helping my friend and I, figure out the best way to unload her items and the most efficient way to transport everything to her unit. He was hands-on, extremely helpful, and such a delight to work with. What could’ve been a very stressful situation ended up being smooth and easy because of his guidance and positive attitude. Luis truly made all the difference — highly recommended, and a true asset!!!! ... Read more

Mimi - 9 February 2026

Luis has been very helpful during my transition of the transfer downsizing the storage. He takes his time and consideration to find the right storage to meet the needs. He is the best. I’m glad to have him still with Manhattan Mini Storage. The best ?????? Also Francisco help me a lot too pack it neatly and reachable ?????? ... Read more

Enki O. - 1 February 2026

Luis was super helpful! We had to transfer our unit to a more suitable option and Luis was so helpful in explaining options and finding the best unit for us. He even honored the promotion we signed up for online! Super smooth process to check in and move our stuff! ... Read more

Jasmine B. - 24 January 2026

Thanks to both Ian and Luis, the front desk managers at the Hudson Yards location in New York City, things turned out for the better. These two gentlemen were equally competent and informative. Both were courteous with the right professional attitude regarding inquiries, problem solving and resolutions to my storage needs. They were courteous and very helpful in assisting me with an issue regarding an accurate size of the storage box that I needed and the billing statements. Their professional demeanor in the way these two gentlemen handled my concerns is what impressed me the most. They both deserve high ratings and my outmost respect. If there's ever a need for a promotion, I would recommend that both of these two men be the first pick on the list! Thanks again guys and keep up the good work! Truly, Miguel Very Satisfied Customer Unit Numbers 679 & 633 ... Read more

Cobra S. - 15 December 2025

Kira and Ty: Exceptional Service! Our experience at Manhattan Mini Storage was outstanding thanks to the exceptional service from Kira and Ty. They were more than just helpful as they were consistently courteous, attentive, and proactive in finding discounts while showing me several unit options. Their professionalism and warmth made the process seamless and even enjoyable. It is rare to encounter such a thoughtful balance of efficiency and genuine care, and it left a lasting impression. 5 STARS ... Read more

Anony - 29 September 2025

Luis and Abe were friendly and helpful (despite me walking in without an appointment and frankly no clue what I was doing). I appreciated their team work, and was grateful they managed to find time for me while also juggling the needs of their existing customers. Thanks guys for your help! ... Read more

Alexandre M. - 29 September 2025

I had such a great experience at this storage facility! Ty and Kira were both extremely helpful, professional, and friendly throughout the whole process. They made everything simple and stress-free, answering all of my questions and making sure I felt comfortable with my unit. The facility is clean, secure, and well-managed, but what really makes the difference is the amazing customer service. Huge thanks to Ty and Kira for going above and beyond—I highly recommend this place to anyone in need of storage! ... Read more

rose - 2 September 2025

I had a great experience at this facility. I usually find storage facilities intimidating but due to my experience with Luis, who had been extremely helpful, I will definitely be returning to this facility. The move-out process was easy and efficient due to his support every step of the way—from helping with the heavy load that I could not carry myself, to making sure I know exactly where my locker is. I’d give more than 5 stars if I could. Thank you so much! ... Read more

Fatimah A. - 30 August 2025

Kira was absolutely amazing to work with! From the moment I walked in, she was friendly, professional, and incredibly helpful. She took the time to explain all of the storage options clearly and made sure I found the right unit to fit my needs. Her customer service skills are outstanding—she was patient with all my questions and went above and beyond to make the process stress-free. It’s rare to come across someone who truly cares about their customers the way Kira does. If you need storage, ask for Kira—she’ll take great care of you! ... Read more

Evanora R. - 17 August 2025

This storage unit is clean, safe and really close to my daughter’s dorm at FIT. You can park for free for two hours while you load everything from the locker into your car. This is the second year that we’ve done this and I highly recommend it. ... Read more

Sandra P. - 16 August 2025

Clean, well-maintained location and great customer service. Kira was absolutely amazing—polite, friendly, and extremely helpful. She took the time to show me around and helped me find the best storage option based on my needs. Really appreciated her support. Highly recommend this location! ... Read more

shikha g. - 11 June 2025

I had an excellent experience at this storage facility, and a huge part of that is thanks to Luis! From the moment I walked in, he was friendly, professional, and incredibly helpful. He took the time to explain all the options available, answered every question with patience, and made the whole process smooth and stress-free. Luis clearly takes pride in his work and goes the extra mile to make sure customers feel welcome and taken care of. The facility itself was clean, well-organized, and secure—another reflection of his attention to detail. If you’re looking for great customer service and someone who genuinely cares about helping you, ask for Luis. Highly recommend! ... Read more

ella t. - 16 May 2025

I recently rented a storage unit at Manhattan Mini Storage and I couldn’t be more satisfied with the experience. From the moment I walked in, I was greeted by Luis, who was incredibly friendly, professional, and knowledgeable. He took the time to explain all the options available, answered all of my questions with patience, and helped me choose the perfect unit for my needs. The facility itself is clean, secure, and well-maintained. I really appreciated how easy the whole process was — and a big part of that was thanks to Luis. He went above and beyond to make sure I was comfortable and confident in my decision. It’s rare these days to encounter customer service this good. If you’re looking for a safe, hassle-free place to store your belongings, I highly recommend this place — and be sure to ask for Luis, he’s amazing! ... Read more

Ashlyn K. - 16 May 2025

Luis helped me with the storage unit which is pretty spacious -- 4' deep x 8' wide x 6' tall. $86 per month all together for first 3 months (then a small undisclosed as yet price increase, to hold for next 8-12 months, he said). Luis was kind and personable both on the phone and helping me with the unit. This is my second time getting storage here; it worked great before (hence returning), and would recommend to anyone else. ... Read more

Val G. - 27 March 2025

I had an amazing experience at this mini storage, (hudson yards) all thanks to LUIS! He was incredibly kind, helpful, and went above and beyond to make sure everything was smooth and stress-free. His positive attitude and genuine care made such a difference—I would definitely come back here just because of him! If you’re looking for top-notch service and someone who truly cares, ask for LUIS. Highly recommend! ... Read more

Carolina B. - 27 March 2025

If I could give Kira and the staff here 10 stars, I would! They really connected me with a great GREAT space beyond what amazing space I was able to get over the phone. I thoroughly appreciate the quick readying of my space, and the access and everything! Great team, always happy to rent space from Kira and this facility! ... Read more

Charles A. - 13 March 2025

Jose was super helpful with the process of me closing out my storage unit. He made the everything super simple and I was able to get in and out quickly. He was super hospitable and gave me hot chocolate while I charged my phone. I happened to forget my purse by the storage unit and he kept the bag safe for me. I am so grateful to him and to Manhattan mini storage and I will definitely come back for any of my storage needs. ... Read more

suraya l. - 7 February 2025

Just rented a unit here and the whole experience was amazing! Kathy walked me through available options and showed it “in person”, explained the whole process with payments , moving in & out, upgrades etc, and even showed me how to use the lock (it was my first time renting a storage) Place is nice, quiet and clean. Will highly recommend! ... Read more

Natalia S. - 3 January 2025

About this facility

Located at 224 12th Avenue in the bustling Chelsea neighborhood of New York City, Chelsea Mini Storage offers small units ideal for urban living. With smaller apartment sizes common in the area, this facility provides a practical solution for individuals needing extra space for seasonal items, personal belongings, or business inventory.

This facility features indoor storage, ensuring your items are shielded from the city's unpredictable weather. The multi-level storage setup optimizes space and accessibility, while the presence of an onsite manager and security cameras provides peace of mind. For added convenience, this facility supports online payment and accepts credit cards, making the rental process seamless.

To assist with your move, truck rentals are available onsite, along with a retail area where you can purchase moving supplies. This facility is an excellent choice for Chelsea residents looking for secure, well-managed storage with easy access in a vibrant and densely populated part of Manhattan.