Manhattan Mini Storage - 524 West 23rd Street, New York, NY 10011

4.8/5 - 602 Reviews
Location:
524 West 23rd Street, New York, NY 10011
Office hours:
  • Mon-Sun: 8 a.m. - 8 p.m.

Manhattan Mini Storage - 524 West 23rd Street, New York, NY 10011

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    8x4 Self Storage 32 Sq. Ft.
    Climate-Controlled Elevator
    5x7 Self Storage 35 Sq. Ft.
    Climate-Controlled Elevator
    5x6 Self Storage 30 Sq. Ft.
    Climate-Controlled Elevator
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator
    5x5 Self Storage 25 Sq. Ft.
    Elevator Access
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Locker Elevator
    4x11 Self Storage 44 Sq. Ft.
    Climate-Controlled Elevator
    4x6 Self Storage 24 Sq. Ft.
    Climate-Controlled Elevator
    4x6 Self Storage 24 Sq. Ft.
    4x5 Self Storage 20 Sq. Ft.
    Climate-Controlled Elevator
    4x4 Self Storage 16 Sq. Ft.
    Climate-Controlled Locker Elevator
    4x4 Self Storage 16 Sq. Ft.
    Climate-Controlled First Floor Access Locker
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator
    8x15 Self Storage 120 Sq. Ft.
    8x14 Self Storage 112 Sq. Ft.
    Climate-Controlled Elevator
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Retail Available
    • Onsite Manager
    • Security Camera
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.8/5
    Average rating
    602
    Number of reviews

    Read some helpful reviews of Manhattan Mini Storage, shared by real renters with genuine experiences and honest opinions.

    I had a great experience at Manhattan Mini Storage in Chelsea. Demitri was incredibly helpful and took the time to find a unit that worked perfectly for my needs. The process was quick, easy, and stress-free. Highly recommend! ... Read more
    Anthony W. - 9 July 2026
    I had an excellent experience at the Manhattan location on W 23rd Street. Darnée was incredibly helpful, efficient, and professional from start to finish. He took the time to answer my questions, made the process smooth and stress-free, and provided outstanding customer service. It’s rare to come across someone who is both knowledgeable and genuinely committed to helping customers. I left very pleased with my experience and would highly recommend this location because of the exceptional service I received from Darnée. Thank you for going above and beyond! ... Read more
    Daisha B. - 22 June 2026
    We had a fast and easy time getting a storage unit here. Darnel made it very easy and was very friendly. The facility is great and is clean. There is a nice parking area which makes it easy to load/unload. We got a great deal and would recommend this facility. ... Read more
    Will A. - 14 June 2026
    Thesha Brown was an excellent helper when I was at the Manhattan Mini Storage in Chelsea. She made the reserving process so easy and quick, while also giving me helpful insights throughout the meeting. She made sure to capture all my concerns and details about getting a storage unit. Overall, super helpful and would come back again! ... Read more
    rin - 13 April 2026
    ????? I had an excellent experience at Min Storage thanks to Demitri, the store manager. He was incredibly friendly, welcoming, and genuinely helpful from the moment I walked in. He made the entire process smooth and straightforward, answering all of my questions clearly and efficiently. I was in and out quickly, and everything was handled with professionalism and care. It’s rare to find such efficient and personable service these days. I’m very happy with the experience and truly appreciate Demitri’s outstanding customer service. Highly recommend! ... Read more
    Cindy Y. - 26 February 2026
    I have been a renter at MMS for a few years. I recently downsized to a smaller locker, mainly because the fees increased so much that I had to. However Thesha Brown was the person that helped me with the lease transfer, kindly showing me multiple units and explaining the process and pricing to me. It went seamlessly!! She was great! Now let’s see how quickly the fees grow to be unaffordable again! ... Read more
    Joseph I. - 22 February 2026
    This was my first experience at a self storage place and it was great! Thanks mostly to the friendliness and help of Darnee in the office. He made the check in progress so easy and answered all my questions knowledgeably and with patience. Great customer service! The facility seems very clean and well run. ... Read more
    Lori S. - 15 February 2026
    Mr. Washington was very professional when helping me around the facility. The interaction was pleasant and Mr. Washington was courteous while assisting me find my unit. He even helped load heavy items with me. I would recommend my friends and family to use the company for all their storage needs! Thank you Mr. Washington ... Read more
    tarik s. - 27 January 2026
    Kwame , Thesha, and Darnee were so great and helpful with me today! Not only did I have to switch my locks but they helped coordinate everything for me and I even got to have one free lock switch. They recognized that I have been using the storage for a long time so they were extra accommodating towards me! ... Read more
    Young S. - 17 January 2026
    I have to say, my experience with Manhattan Mini Storage has been nothing short of extraordinary, and it’s all thanks to two truly remarkable individuals: Darnee and Raymond. These two have elevated the entire storage experience to a level of service that’s almost legendary. From the moment I first walked in, Darnee greeted me with such warmth and genuine enthusiasm that I felt like I was being welcomed by an old friend. Darnee’s attention to detail and dedication to making sure every need was met made the entire process absolutely seamless. It’s not every day you meet someone who can turn something as mundane as renting a storage unit into a genuinely delightful experience. And then there’s Raymond—what a gem! Raymond’s expertise and readiness to go above and beyond is something you just don’t come across often. He answered every question I had with patience and provided insights that only someone who truly cares about their customers could offer. It felt like having a personal guide through the entire process. ... Read more
    Dan M. - 19 October 2025
    I have been using MMS for 5 years now. I love how easy it is to get in and out when I need something, customer service is always top notch, and it feels like a home away from home where my things are safe and accessible. My most recent trip was a delight. Darnee was extremely helpful and handled all my questions with ease. I’m a happy customer going on year 6. ... Read more
    beatrice r. - 16 October 2025
    Darnel was friendly, courteous and super helpful on the phone and in person. He explained the various storage options and offered much needed recommendations Ans he greeted existing storage unit customers with a friendly that he encountered while giving me a tour of an available unit. Other storage facilities should hire more friendly and helpful staff Darnel! ... Read more
    Cade W. - 30 September 2025
    I went over to look at some larger storage units and had the pleasure of interacting with Darnee. He was courteous and friendly. I appreciated his assistance in helping us to determine the best size unit to rent. His advice was invaluable. ... Read more
    Brian K. - 4 September 2025
    Thank you so much!! Needed storage fast moving and between places and mini Manhattan was just the fix! Easy and available as a good price to help me this summer! Thanks you Ian and Demetri at the 23rd st location to get me in and out fast! ... Read more
    Meg C. - 30 August 2025
    I had a great experience with Manhattan Mini Storage. Not only were they extremely friendly but they helped answer all my questions over the phone and in person. Jessica was so helpful over the phone, helping me find what storage solution was best for me and Eric was so friendly and helped guide me through the check in process at the storage facility. Would 100% recommend! ... Read more
    Aditi G. - 1 August 2025
    I had a great experience at Manhattan Mini Storage thanks to Dimitri. He was incredibly helpful, professional, and made the entire process smooth and stress-free. He took the time to answer all my questions and ensured I got exactly what I needed. It’s rare to find someone so patient and customer-focused these days—Dimitri really went above and beyond. Highly recommend asking for him if you’re storing here! ... Read more
    Ethan w. - 31 July 2025
    Jen R. - 29 July 2025
    Darnee, Ian, and Dimitri were such an amazing help with packing up all my belongings for my move. They went above and beyond. Incredibly kind and informative. Helped me close my account with ease and wished me the best in moving to a different state. Very informative, too. Highly recommend this location. ... Read more
    Briana J. - 26 July 2025
    Clean spaces, easy access, Excellent on-site customer service support! Thesha, who is in office, is always welcoming, with a warm smile. she assited me with setting up multiple storage units and always happy to assist with any packing materials throughout ... Read more
    David R. - 6 May 2025
    Manhattan Mini Storage is the best place we have found that works well with our volunteers and staff to help us continue our work serving our neighbors in need across our Great City. Their locations are conveniently situated in the neighborhoods we serve, making our work more effective in every way! Shout out to Eric at our 23rd Street Storage location. When we checked in, he was very efficient and made process painless. Also, to Jessica and Anna in the call center that kept our staff updated on changes to availability, during our restructuring process. ... Read more
    Rue P. - 4 April 2025
    My customer rep Jessica was so nice and super helpful. She had full knowledge of my account and the system and was able to explain things thoroughly. She also was very effective in finding a solution for my request. She is a true example of how the customer experience should be!! ... Read more
    christine a. - 5 March 2025
    We have nothing but a great review for Manhattan Mini Storage. We were totally impressed by the amount and type of help we got from Eric. He was very thorough, helped us completely thru the whole process, made some changes for us without any problems. Totally nice, calm, composed and very patient. Couldn't thank him enough! ... Read more
    Shenna - 17 February 2025
    Eric was a huge help! He showed me the unit I’d reserved, then even helped transfer me to a unit that was next door and slightly better. He’s an all-around awesome guy and I’m grateful that I had his help this afternoon. He highlighted all the key terms of the lease for me too. Great service by this location, and Eric specifically. ... Read more
    Trent B. - 7 February 2025
    We had an amazing experience!! Sofi was amazing! And so was Eric! We are so happy with this storage location! We have had our things at other places but never have we had such great service! Always clean! Love it here! ... Read more
    Sheila B. - 31 October 2024

    About this facility

    Located at 524 West 23rd Street in New York’s bustling Chelsea neighborhood, this Manhattan Mini Storage facility offers small and medium indoor units tailored to fit the city’s compact living spaces. With climate-controlled units, your belongings are protected from NYC's fluctuating temperatures, whether during the humid summers or chilly winters. This feature ensures sensitive items like electronics, artwork, and documents stay in pristine condition.

    Accessing your unit is straightforward, thanks to elevators, first-floor access, and the facility’s multi-level storage layout. Enhanced security measures, including security cameras and an onsite manager, provide peace of mind for customers. The availability of retail supplies makes moving easier, letting you purchase boxes, tape, and other necessities on-site.

    For added convenience, this facility supports modern payment options like credit cards and online payment, allowing you to manage your account from anywhere. Ideal for city residents seeking secure, hassle-free storage, this facility stands out for its accessibility and customer-friendly features.

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    97

    out of 100

    Walk Score

    Walker's Paradise

    Daily errands do not require a car

    100

    out of 100

    Transit Score

    Rider's Paradise

    Public transit works well for most trips

    94

    out of 100

    Bike Score

    Biker's Paradise

    Biking is practical for everyday travel

    Walk Score®: 97, Transit Score®: 100, Bike Score®: 94

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • West 23rd Street & 10th Avenue

      Transportation 0.06 miles

    • The Half King

      Food & Drinks 0.06 miles

    • CVS Pharmacy

      Services 0.06 miles

    • Juban

      Food & Drinks 0.07 miles

    • Tía Pol

      Food & Drinks 0.07 miles

    • The Mermaid Inn – Chelsea

      Food & Drinks 0.08 miles

    • The Red Cat

      Food & Drinks 0.08 miles

    • West 23rd Street & 11th Avenue

      Transportation 0.08 miles

    • 10th Avenue & West 23rd Street

      Transportation 0.09 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 524 West 23rd Street is accessible during regular access hours, typically Mon-Sun: 8 a.m. - 8 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Manhattan Mini Storage - 524 West 23rd Street, available security amenities may include Security Camera, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 524 West 23rd Street for specific restrictions and recommendations.

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