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Store Space Self Storage - 48 King Street, Rochester, NY 14608

4.9/5 - 759 Reviews
Location:
48 King Street, Rochester, NY 14608
Office hours:
  • Mon-Sun: 9 a.m. - 5:30 p.m.

Store Space Self Storage - 48 King Street, Rochester, NY 14608

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

Unit size details are currently not available for this property. Please contact the property operator for details about available units.

Amenities & features

  • Climate-Controlled
  • Indoor
  • Retail Available
  • Onsite Manager
  • Security Camera
  • Multi-Level Storage
  • Online Payment

Customer reviews

4.9/5
Average rating
759
Number of reviews

Read some helpful reviews of Store Space Self Storage, 48 King Street, Rochester, NY 14608, shared by real renters with genuine experiences and honest opinions.

All these 5 star reviews are undoubtedly fraudulently purchased because there is no possible way people are happy here. I have had a unit for 5 years. I store holiday decor, seasonal items, outdoor furniture, antiques, kayaks, and so on. I highly recommend ONLY heavy duty plastic bins for storing property at this facility. Heres my experience: 1.) Good luck ever finding a cart. I have had to take multiple trips to my unit(not close to any elevator/door) almost every-time im here. I haven’t seen carts available since shortly after this place opened. 2.) I have had several items damaged by water, there was a leak in the building and the office never notified anyone until there was a flood on several floors. 3.) They have a severe rodent problem. I am in and out numerous times a year to swap things out, just recently started to see damage to some of my boxes and an overwhelming amount of rodent feces all over my unit. I had to throw out several things that i had no intension of discarding. There is rodent droppings all over the main walkways, and apparently storespace doesnt take care of this, and has been an issue for atleast 3 years now. 4.) My unit originally costed $55 a month. I now pay $189 a month. I pay an arm and a leg for: water damaged items, rodent poop, and having to struggle to get things in and out of my unit. 5.) There are no freight elevators. I have had a storage unit on and off for the last 15 years, and Store Space is by far the worst company I have ever used to store my property with. I have never had issues with rodents, water or lack of carts anywhere else. I without a doubt will be leaving and never returning to this specific storage business again. I highly advise looking elsewhere if intending to store property for more than a month. ... Read more
Allecia S. - 4 October 2026
Have to say that I have had the best experience so far with this location I just moved out from Florida and Jose has done one of the best jobs takin care of me and giving me situated follow my stuff gets up here with the movers. Thank you so much Jose. Really appreciate you. ... Read more
Jessica L. - 21 August 2026
Dimuthu P. - 28 May 2026
Andrea is the best at her job! She should be the district manager at this point she knows her stuff and is great at it. Thank you for loving your job and being amazing with people you don’t find people like her anymore! ... Read more
Jenny M. - 28 May 2026
I am so thankful for Andreas knowledge and experience. She made sure i understood everything and laid out how it all works in a "user friendly" way. Thank you so much for the great experience and I look forward to renting from you all very soon! ... Read more
Leanna G. - 27 May 2026
Andrea FANTASTIC. Answered all of my 21 questions. Very honest and walked me through every unit size I wanted to see w/ no hesitation. Amazing space and EASY access. Will be a loonnngg term tenant while traveling the road for my job. ... Read more
Jasper M. - 30 January 2026
Joshua J. - 17 January 2026
Bad experience. I called and spoke to someone last month about cancellation and explained I never stepped foot in the building I no longer needed the space and just wanted to cancel. He assured me it was cancelled and even a possibility of a refund since it was never used and they had just posted a new payment. A month later I have a new charge of $150 and I keep calling and leaving messages and nobody answers my calls. The place is surrounded my lots of garbage piles and homeless people. Not a very safe area to keep your valuables or go alone after dark. ... Read more
Melinda M. - 2 September 2025
Jacquez B. - 7 August 2025
Makia J. - 21 July 2025
GHOST A. - 23 May 2025
Lisa was super kind and very helpful. She was willing to explain everything and made sure we understood how to get into our unit and how the billing would work. Great customer service and the rates are the most affordable I could find, and their pricing is far more transparent than other storage services. ... Read more
Rue C. - 19 April 2025
S C. - 16 March 2025
I am very pleased with my service received from Store Space Self Storage. Called the number early morning on a Saturday, received service from reservations agent ( I think Dylan) whom was very informative. He was extremely accurate with his promotions, since I was also reviewing them online everything was the same. Quick and easy. Only downfall is no self pay online. I don’t like giving out my card information to anyone, so that has to change some way. Andrea ( I think that’s her name, lol) the clerk at the location extremely helpful and friendly! ... Read more
Crystal T. - 2 March 2025
Bryan R. - 24 February 2025
I couldn’t be happier with my experience at storage space! From the moment I walked in, the staff was incredibly friendly, professional, and helpful. They took the time to explain my options and helped me find the perfect unit for my needs. The facility itself is clean, secure, and well-maintained. I love the convenience of the extended access hours, and the security measures in place give me peace of mind knowing my belongings are safe. The climate-controlled units are a great bonus, especially for storing sensitive items. Pricing is very reasonable, and I appreciate the transparent policies—no hidden fees or surprises! If you're looking for a reliable and hassle-free storage solution, I highly recommend storage space. I'll definitely use them again in the future, Even the mailman is great hes friendly and has a big smile every morning! ... Read more
Rob H. - 1 February 2025
The only reason I am giving a 5 star review is because of Andrea. She was beyond words incredible and helpful. She was able to help me during a stressful moment, calm me down, and use her customer service skills to the fullest extent. I can’t even begin to explain how amazing she was. Please please please acknowledge her for her incredible service!!!! Also like to add she was assisting with helping me with the Bridgewater MA store ... Read more
Kaylah A. - 29 December 2024

About this facility

Located at 48 King Street, this Store Space Self Storage facility in Rochester, NY, offers small storage units designed to meet the needs of residents and businesses alike. With Rochester's variable weather, the climate-controlled units are ideal for protecting your belongings from humidity and temperature fluctuations, which can be especially important for delicate items like furniture, electronics, or documents.

This facility features indoor and multi-level storage, making it a convenient solution for those seeking space-saving storage in an urban setting. Security is a priority here, with a dedicated onsite manager and security cameras in place to give you peace of mind. Additionally, moving and packing supplies are available for purchase on-site, ensuring you’re well-equipped for your storage needs.

Convenient online payment options and professional service make this facility a reliable choice for students, homeowners, and local businesses requiring secure, easily accessible storage.

Location & walkability

This storage facility is in a highly accessible area with excellent walkability and public transit options.

74

out of 100

Walk Score

Very Walkable

Most errands can be accomplished on foot

55

out of 100

Transit Score

Good Transit

Many nearby public transportation options

62

out of 100

Bike Score

Bikeable

Some bike infrastructure

Walk Score®: 74, Transit Score®: 55, Bike Score®: 62

Neighborhood highlights

Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

  • 1872 Cafe

    Food & Drinks 0.17 miles

  • City of Rochester Fire Department

    Services 0.18 miles

  • Nick Tahou's Hots

    Food & Drinks 0.26 miles

  • Rochester Emergency Communications Center

    Services 0.29 miles

  • Innovative Field Box Office

    Shopping 0.33 miles

  • Red Wings Team Store

    Shopping 0.34 miles

  • Innovative Field

    Recreation & Entertainment 0.37 miles

  • Advantage Federal Credit Union

    Services 0.43 miles

  • Rochester Fine Art Inc.

    Shopping 0.44 miles

Frequently Asked Questions

The right storage unit size depends on what you plan to store and how much space you need to move around your items.

5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

The facility at 48 King Street is accessible during regular access hours, typically Mon-Sun: 9 a.m. - 5:30 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

At Store Space Self Storage - 48 King Street, available security amenities may include Security Camera, Onsite Manager, designed to help keep your items protected.

Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

For safety reasons, most self storage facilities restrict certain items. These commonly include:

  • Hazardous, flammable, or toxic materials
  • Perishable food
  • Live plants or animals
  • Cash, firearms, or irreplaceable valuables

Always check with the facility at 48 King Street for specific restrictions and recommendations.

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