Gibbs Street Self Storage - 225 Gibbs Street, Rochester, NY 14605

4.7/5 - 47 Reviews
Location:
225 Gibbs Street, Rochester, NY 14605
Office hours:
  • Mon-Fri: 10 a.m. - 2 p.m.
  • Sat: 9 a.m. - 12 p.m.
(585) 441-9728

Gibbs Street Self Storage - 225 Gibbs Street, Rochester, NY 14605

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

  • Onsite Manager

    On-site staff available to assist with property needs

    Not sure which size you need? Check our size guide to find the perfect fit.
    8x12 Self Storage 96 Sq. Ft.
    $150/mo
    8x10 Self Storage 80 Sq. Ft.
    $147/mo
    7x11 Self Storage 77 Sq. Ft.
    $145/mo
    7x10 Self Storage 70 Sq. Ft.
    $140/mo
    7x9 Self Storage 63 Sq. Ft.
    $137/mo
    6x10 Self Storage 60 Sq. Ft.
    $135/mo
    5x10 Self Storage 50 Sq. Ft.
    $120/mo
    5x4 Self Storage 20 Sq. Ft.
    Locker
    $77 - $95/mo
    11x17 Self Storage 187 Sq. Ft.
    $214/mo
    11x15 Self Storage 165 Sq. Ft.
    $210/mo
    11x12 Self Storage 132 Sq. Ft.
    $160/mo
    10x17 Self Storage 170 Sq. Ft.
    $205/mo
    10x15 Self Storage 150 Sq. Ft.
    $188/mo
    10x14 Self Storage 140 Sq. Ft.
    $184/mo
    10x12 Self Storage 120 Sq. Ft.
    $156/mo
    10x11 Self Storage 110 Sq. Ft.
    $160/mo
    10x10 Self Storage 100 Sq. Ft.
    $155/mo
    15x17 Self Storage 255 Sq. Ft.
    $290/mo
    11x25 Self Storage 275 Sq. Ft.
    $312/mo
    10x22 Self Storage 220 Sq. Ft.
    $287/mo
    No units are currently available.

    Amenities & features

    • Indoor
    • Retail Available
    • Onsite Manager
    • Security Camera
    • Parking
    • Credit Cards Accepted
    • Online Payment

    Customer reviews

    4.7/5
    Average rating
    47
    Number of reviews

    Read some helpful reviews of Gibbs Street Self Storage, shared by real renters with genuine experiences and honest opinions.

    I had to rent a U-haul last week, 3/30. From the start, things were kind of iffy— The requested equipment was not in the truck and the tank was almost empty. Whatever though, no big deal. There were also moving blankets from the previous renter in the truck, which prompted Joyce (office manager) to call me and offer a size up in our truck. However, the size up (26’) would not fit in either the location we were moving from, nor to. In addition, since the office was closed, we had no way of rectifying our missing equipment. Then our truck died about 30 minutes in. We had a hard time getting anyone from roadside assistance to give us an ETA- we sat in the rain for two hours, and the people helping with the move ended up having to leave because their time ran out. This just left me, a disabled individual with somewhat limited mobility, and my parents, who are both older, to move everything heavy ourselves. Again, without our requested equipment. To Joyce’s credit, we were reimbursed for the missing equipment, but not the missing time or poor communication from roadside assistance. When asked to leave a review of my experience, I did so honestly. I mentioned the truck dying, the forgotten equipment, and how long it took for roadside assistance to arrive. I did not plan to leave a negative review of the Gibbs St Self Storage location itself. The following day, I received a phone call from Joyce in which she immediately started berating me, telling me my review reflected poorly on her location, that “nobody else has ever had these issues”, and that I was inaccurate in my review. She went on for about four minutes before hanging up on me, not letting me even speak. If she had, I would’ve apologized for the review reflecting on her location and offered to rewrite it. But, coulda shoulda woulda. Joyce also concluded the call by saying she “hopes I never use her location again”. Well, we are certainly in agreement there. Joyce made the decision to berate a customer with a bad experience, and that speaks VOLUMES about this location and how it is run. She followed up that phone call with an email, attached here. She started off with an apology before immediately returning to berating me. And I‘d like to address a few points of her email in the hopes she reads this. 1.) Joyce, this is incredibly disgusting behavior from a manager. How dare you hang up on someone you called to berate, then continue on to sent this email right after. 2.) You offered me a truck that was too large, and based on the fact that a previous renter had left blankets in the truck. Per our conversation, you’ve “never had a truck battery die” and that it was a unique experience. I’m assuming you didn’t know about the truck battery being bad… So in what way is offering me a new truck prior to us leaving the lot with the 15’ relevant here? And how does that solve the missing equipment and lost time? It doesn’t. 3.) telling a customer their experience and subsequent review was inaccurate is wildly inappropriate behavior. Even if you don’t agree, calling to berate a customer who experienced so many issues with one order is vile. Under no circumstances would I recommend this location. ... Read more
    Robert C. - 9 April 2025
    this is review for gibbs self storage .i just purchased unit off auction in this place i got it for small amount off money and give deposit off 200 clean out deposit .lady opened my unit we started to look at stuff every bag was from different units she cleaned out it even head dust and gloves she used to do so .i asked why did she do this and this unit was not even worth to be manger special it was garbage 100 procent she toll my she will keep my deposit if i didn't clean it out .i will never get unit from there and please do your self fervor stay away from here . horrible place and horrible woman that works there. ... Read more
    Biloxi .. - 20 December 2024
    This is a great location for both storage units and Uhaul rentals. Everything is well maintained, the management is good, and they never made any billing or scheduling errors unlike many places do. Easy check in and out, secure access and never too busy. ... Read more
    Kelly S. - 29 July 2024
    So far, I'm very happy with my choice to go with this storage. The courtesy, and ease of working with office mananager/sales rep certainly played a role in my decision, but good price, secured building leaving only employees and clients with access, climate conditions kept in storage, great location, perhaps the best, for anyone living downtown as it was the closest to downtown Rochester and best quality. I 'very only bèn renting a few months, but I'm happy with my choice having compared it with three other local storage facilities. ... Read more
    J.J.E. M. - 2 March 2024
    Sofie C. - 11 December 2023
    Absolutely wonderful experiences all around. I’ve rented storage units from them multiple times in the past as a student when I was in between apartments, and they have been great every time! Very personable and helpful staff, clean, well-maintained facilities, and reasonable prices! I’m delighted that they now have a U-Haul rental facility there, as well, which was the best U-Haul experience I’ve ever had! Absolutely recommend!! ... Read more
    Alden W. - 21 August 2020

    About this facility

    Located at 225 Gibbs Street in Rochester, NY, this Gibbs Street Self Storage facility provides a range of unit sizes, including small, medium, and large options, making it a flexible solution for various storage needs. From individuals downsizing in the city to families needing extra space, this facility offers storage tailored to the urban lifestyle of Rochester.

    Key features include indoor units, ensuring your belongings are shielded from the city's fluctuating weather conditions. The facility prioritizes security with security cameras and an onsite manager, offering peace of mind. For those with vehicles, parking is available, adding an extra layer of convenience for car storage. The facility also accepts credit cards and supports online payments, making managing your storage straightforward.

    This facility stands out by offering retail moving supplies onsite, ensuring you have access to essentials like boxes and packing tape. It’s an ideal choice for those in Rochester seeking secure and accessible storage with modern conveniences.

    Price comparison

    See how this facility's unit prices compare to others in Rochester, broken down by size.

    Small $131/mo
    Location minimum Location maximum
    $58/mo $222/mo
    Medium $181/mo
    Location minimum Location maximum
    $115/mo $351/mo
    Large $296/mo
    Location minimum Location maximum
    $180/mo $1032/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    88

    out of 100

    Walk Score

    Very Walkable

    Most errands can be accomplished on foot

    69

    out of 100

    Transit Score

    Good Transit

    Many nearby public transportation options

    67

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 88, Transit Score®: 69, Bike Score®: 67

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Tavern58 at Gibbs

      Food & Drinks 0.04 miles

    • Planned Parenthood

      Services 0.11 miles

    • Rochester Fire Dept. Headquarters

      Services 0.12 miles

    • Hudson & North

      Transportation 0.18 miles

    • Eastman Living Center

      Transportation 0.18 miles

    • Metrocenter YMCA

      Recreation & Entertainment 0.19 miles

    • Gibbs St. Lot, Eastman School of Music

      Services 0.2 miles

    • Press

      Food & Drinks 0.21 miles

    • PeppaPot

      Food & Drinks 0.22 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    The facility at 225 Gibbs Street is accessible during regular access hours, typically Mon-Fri: 10 a.m. - 2 p.m., Sat: 9 a.m. - 12 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Gibbs Street Self Storage - 225 Gibbs Street, available security amenities may include Security Camera, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 225 Gibbs Street for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
    Contact this property now:
    (585) 441-9728