Rochester Storage - 444 Central Avenue, Rochester, NY 14605

4.3/5 - 150 Reviews
Location:
444 Central Avenue, Rochester, NY 14605
Office hours:
  • Mon-Sat: 9 a.m. - 6 p.m.

Rochester Storage - 444 Central Avenue, Rochester, NY 14605

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Onsite Manager

    On-site staff available to assist with property needs

Not sure which size you need? Check our size guide to find the perfect fit.
5x15 Self Storage 75 Sq. Ft.
$124/mo
10x15 Self Storage 150 Sq. Ft.
$154/mo
10x10 Self Storage 100 Sq. Ft.
$136/mo
20x10 Self Storage 200 Sq. Ft.
$198/mo
10x30 Self Storage 300 Sq. Ft.
$373/mo
10x25 Self Storage 250 Sq. Ft.
$266/mo
10x20 Self Storage 200 Sq. Ft.
$227/mo
No units are currently available.

Amenities & features

  • Indoor
  • Drive-Up Access
  • Onsite Manager
  • Contactless Renting
  • Security Camera
  • Gate
  • Parking
  • Multi-Level Storage
  • Online Payment

Customer reviews

4.3/5
Average rating
150
Number of reviews

Read some helpful reviews of Rochester Storage, shared by real renters with genuine experiences and honest opinions.

I’m absolutely not impressed!!! We’ve been with this company for over a year and there has been on going issues. Most recently we rented a moving truck twice to grab some items during the listed hours. No one was there and there is no direct number to contact someone. The website hours changed without notification but yet they have no issues reminding us that our bill is due or when there is an increase. The call center that your call is directed to is helpless as they are given incorrect information as well. I run a business and need people who reliable. This company is not!! ... Read more
Natty B. - 10 October 2025
MOVE OUT...... THIS NEW MANAGEMENT COMPANY IS FULL OF IT!!!!! I WILL NEVER REFER THEM NOR RENT FROM THEM AGAIN. THEY ARE ALL ABOUT THE MONEY NOT THEIR CUSTOMERS. FIRST, THERE'S A THOUSAND NUMBERS TO CALL FOR ONE FACILITY. THEY ARE UNPROFESSIONAL! WHEN THEY TOOK OVER, I RECEIVED AN EMAIL OF MY NEXT BILL, (LIKE I USUALLY DO). THEY TOOK OUT OF MY BANK ACCOUNT MORE MONEY THAN WHAT THE EMAIL STATED. I WAS TOLD THAT THE EXTRA WITHDRAW WAS FOR INSURANCE. THIS WAS NOT MENTIONED IN THE EMAIL. THE THING IS, I HAVE RENTERS INSURANCE AND COULD HAVE USED IT TOWARDS THE BILL IF I HAD BEEN ASKED FIRST. NEXT, I'M PLANNING TO MOVE OUT. I WOULD LIKE TO MOVE OUT ON 9/13/25, AND ASKED IF THEY WOULD PRORATE THE SEPTEMBER BILL. "NO", I WAS TOLD, "THAT I WOULD HAVE TO PAY FOR THE FULL MONTH"; HOWEVER, "I COULD STILL MOVE OUT ON 9/13"???? WHAT PERSON IN THEIR RIGHT MIND IS GOING TO PAY FOR A WHOLE MONTH WHEN MOVING OUT IN TE MIDDLE OF THE MONTH? THEY NEED MONEY THAT BAD TO WHERE THEY COULD NOT ACCOMMODATE A CUSTOMER WHO'S BEEN THERE 7 MONTHS. THEY DO NT VALUE THEIR CUSTOMERS ONLY MONEY!!!!! RUN............ ... Read more
Denise F. - 24 August 2025
In my honest opinion i staying with Rochester Storage, because of their property manager, Gregg! I had a broken latch on my unit door that had been an issue for 9 months, yes, nine months. When I met Gregg for the first time back in February, he had just started the job. I mentioned the problem, and he didn’t brush it off or pass the buck he personally made sure it got taken care of. And here’s the thing: I asked him directly — fixing that kind of issue isn’t even in his job description. He’s the property manager, not maintenance. But Gregg clearly takes pride in doing right by his tenants. He got it fixed quickly and followed through, something I really appreciate after months of waiting. If you’re looking for a place where the management actually cares and takes initiative, Rochester Storage is it , thanks 100% to Gregg. Give that man a raise! ... Read more
Jonathan R. - 7 August 2025
Rochester Self Storage has been more than accommodating to my needs and Greg has been a great help whenever I’ve needed assistance or information about my unit even helping my new boss when the company changed hands to make things easier ... Read more
Truseph B. - 7 August 2025
Steven c. - 7 August 2025
I always love coming in to pay my bill in person—just to see that handsome face of Gregory! ?? I was reading the reviews and it made me smile to see that he has this same effect on everyone. He may always be busy, but he never makes me feel like I’m a bother. Anytime there’s a problem or I need help, he’s right there, ready to take care of it. Great customer service, great personality, and let’s be honest—great to look at too! Keep up the good work, Gregory! ... Read more
Keira R. - 7 August 2025
My name is Kathy Singleton, and I’ve been renting at Rochester Storage for a while now. There were some complications with the new owner’s call system, especially when it came to paying bills — it was frustrating at first. But once I brought it to Gregg’s attention, he didn’t brush it off. Instead, he gave me his direct work phone number so I could reach him personally if I had any issues. Ever since then, I haven’t had a single problem. Every time I come in, I see Gregg out there helping customers — especially if they’re older or by themselves. It honestly looks like he’s running the whole place by himself, and somehow still manages to make time to help everyone and solve problems on the spot. ... Read more
Kathy S. - 7 August 2025
I can’t say enough good things about Rochester Storage! Gregory — whether he’s the owner or property manager — went above and beyond to help my elderly grandmother move all her belongings into her storage unit. He treated her with so much kindness and patience, making what could’ve been a stressful day feel easy and smooth. You don’t come across that kind of care and professionalism often. The unit was clean, secure, and exactly what we needed — but it was Gregory’s help that really made the experience stand out. If you’re looking for a trustworthy storage place with real people who care, look no further than Rochester Storage. Thank you again, Gregory — you’re a real one ... Read more
Lance P. - 7 August 2025
Khala m. - 6 August 2025
Mr. Gregory was very nice, professional and patient. My time ran over 5pm but Mr. Gregory graciously allowed us to finish unloading and put the items in the storage unit. I definitely will recommend this storage company to family and friends. ... Read more
Denise F. - 18 February 2025
Carlos M. - 22 January 2025
Rochester storage on central is 100% great customer service. Tymese is Always there to help give direction patient and very knowledgeable with helping you. I can count and rest at peace knowing that we have people like her that cares and make sure your moving in/out is smooth thx u tymese keep doing an awesome job!!!!! ... Read more
Tanza M. - 17 January 2025
If I could rate this company lower I would. They were extremely unprofessional. I got no confirmation about my reservation, even though I continuously emailed and called asking them to confirm the storage. They called multiple times asking what they were doing, when I had already detailed what was being moved and when, and it had been verbally confirmed-but like I said they did not write it down anywhere. Because I was so uncomfortable with the service I took my business elsewhere. When I called to cancel my reservation, Michael was rude and unprofessional on the phone, and ended up hanging up on me when I said I was canceling. I would caution anyone planning on using Central Storage to look elsewhere because of how terrible my experience with them was. ... Read more
Cara H. - 9 May 2019
I initially went to central storage because of their very fair pricing, As I entered the facility I found it to be very clean and orderly, I was relieved. The staff was excellent, Jimmy helped me thru the intake process and made it painless, Sean the elevator operator and unit coordinator has an uncanny way of being where he is needed, he was a pleasure. At the end of our stay we met Michael, the building manager, the operation reflected his personality,( meticulous ) and his status did not stop him from pitching in to help us load up. these guys enjoy what they are doing and it shows, I would not go elsewhere if the need arises. ... Read more
Nat P. - 18 June 2015

About this facility

Located at 444 Central Avenue, this Rochester Storage facility offers a range of unit sizes, including small, medium, and large, making it a practical choice for residents and businesses alike. With options that cater to a variety of storage needs, this facility provides both indoor and multi-level storage units for added convenience and accessibility.

For those looking for ease during move-ins or regular visits, drive-up access is available for select units, allowing you to load and unload directly from your vehicle. Enhanced security camera coverage and an onsite manager ensure your belongings are stored in a secure environment. The facility also features parking, which can accommodate vehicle storage needs, and a gated access system for added peace of mind.

Convenient features like contactless renting and online payment streamline the rental process, making it easy for busy renters to get and stay organized. This facility is ideal for anyone in Rochester in need of flexible, secure, and easily accessible storage options.

Price comparison

See how this facility's unit prices compare to others in Rochester, broken down by size.

Small $124/mo
Location minimum Location maximum
$58/mo $222/mo
Medium $145/mo
Location minimum Location maximum
$115/mo $351/mo
Large $266/mo
Location minimum Location maximum
$180/mo $1032/mo

Location & walkability

This storage facility is in a highly accessible area with excellent walkability and public transit options.

79

out of 100

Walk Score

Very Walkable

Most errands can be accomplished on foot

68

out of 100

Transit Score

Good Transit

Many nearby public transportation options

60

out of 100

Bike Score

Bikeable

Some bike infrastructure

Walk Score®: 79, Transit Score®: 68, Bike Score®: 60

Neighborhood highlights

Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

  • Rochester US Post Office

    Services 0.11 miles

  • Rochester Fire Dept. Headquarters

    Services 0.14 miles

  • Rochester

    Transportation 0.14 miles

  • Bus Terminal

    Transportation 0.16 miles

  • Trailways - Rochester

    Transportation 0.16 miles

  • Hudson & North

    Transportation 0.16 miles

  • Louise M. Slaughter Rochester Station

    Transportation 0.17 miles

  • Tavern58 at Gibbs

    Food & Drinks 0.24 miles

  • Small World Books

    Shopping 0.27 miles

Frequently Asked Questions

The right storage unit size depends on what you plan to store and how much space you need to move around your items.

5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

The facility at 444 Central Avenue is accessible during regular access hours, typically Mon-Sat: 9 a.m. - 6 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

At Rochester Storage - 444 Central Avenue, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

For safety reasons, most self storage facilities restrict certain items. These commonly include:

  • Hazardous, flammable, or toxic materials
  • Perishable food
  • Live plants or animals
  • Cash, firearms, or irreplaceable valuables

Always check with the facility at 444 Central Avenue for specific restrictions and recommendations.

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