iStorage - 4318 Middlebrook Pike, Knoxville, TN 37921

4.9/5 - 329 Reviews
Location:
4318 Middlebrook Pike, Knoxville, TN 37921
Office hours:
  • Mon-Tue: 10 a.m. - 6 p.m.
  • Thu-Fri: 10 a.m. - 6 p.m.
  • Sat: 10 a.m. - 5 p.m.
(865) 558-8543

iStorage - 4318 Middlebrook Pike, Knoxville, TN 37921

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    6x6 Self Storage 36 Sq. Ft.
    $70/mo
    5x15 Self Storage 75 Sq. Ft.
    $116/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $297/mo
    10x10 Self Storage 100 Sq. Ft.
    $153/mo
    8x20 Vehicle 160 Sq. Ft.
    Car Storage Drive-up Access Outdoor Access Parking
    $184/mo
    20x20 Self Storage 400 Sq. Ft.
    $779/mo
    10x30 Self Storage 300 Sq. Ft.
    $580/mo
    10x20 Self Storage 200 Sq. Ft.
    $356/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Enclosed
    • Online Payment
    • RV Storage

    Customer reviews

    4.9/5
    Average rating
    329
    Number of reviews

    Read some helpful reviews of iStorage, shared by real renters with genuine experiences and honest opinions.

    I’ve only had my rental a couple months now but so far, I’ve had NO ISSUES with my unit or contacting the property for any questions or concerns I’ve had. My personal experience with ms.Kathy has been amazing! She easy to communicate with and understanding. Not to mention the affordable pricing available. Can’t beat it!!! If and when someone asks about storage, I’ll point them straight to I storage!?? ... Read more
    Lanesha C. - 10 February 2026
    I have been at this complex for a few years now, through different owners and plenty of employees and Kathy is the absolute best. She is so kind and polite, she is the type of person that makes you believe in humanity again. I am not sure how to get her bosses to see this. But I sincerely hope you recognize how hard working and what an asset Kathy is!! ... Read more
    Michelle H. - 6 February 2026
    I’ve had a great experience storing my things here. Kathy is honest, helpful, and easy to work with. The property is clean, safe, and well taken care of. Any time I had a question or needed help, they responded fast and made it easy. Prices are fair and there are no surprises. I’d definitely recommend this place to anyone looking for reliable storage with good customer service. ... Read more
    Raekwon S. - 16 January 2026
    Beware: Predatory Price Hikes After Initial “Low Rate” – Bait-and-Switch in Disguise I rented a unit at iStorage Knoxville (4318 Middlebrook Pike) in April 2025 at a reasonable rate of $76/month. The facility seemed fine at first, but just two months later, I was blindsided with a 28.9% rent increase—jumping to $98/month with no justification other than “we can.” While their lease legally allows for 30-day pricing changes, this policy is being exploited in a deceptive and unethical way. Now that my belongings are stored, the company knows full well that it’s expensive, time-consuming, and physically difficult to move out. This leaves customers like me in a hostage situation—forced to either accept their arbitrary price hikes or pay hundreds to move our things elsewhere. This kind of tactic clearly feels like bait-and-switch pricing. There was no transparent warning that the rate would increase so drastically after such a short time. I entered into the agreement in good faith, trusting the price would be reasonably stable for a while—not jacked up before my third month. Even worse, this pricing strategy seems designed to take advantage of customers once they’re locked in. It’s coercive and predatory, especially for people on tight budgets or who don’t have the luxury of hiring movers every time a storage company decides to raise rates. I’ve already filed a formal complaint with the Tennessee Attorney General’s Consumer Protection Division, and I strongly urge others to be wary before signing anything with this company. Read the fine print and assume that whatever rate they offer you initially is just bait—because they have the power to raise it as much as they want, as often as they want. If you value pricing integrity, predictability, or fairness—look elsewhere. ... Read more
    Jason J. - 15 January 2026
    Throughout the entirety of me utilizing the facilities store owner Charissa was massively helpful, and communicative. From the beginning she helped me find the right space for my needs, and answer all of the questions I had. The spaces are clean, secured, and customer service was amazing. I greatly enjoy working with people that are passionate about what they do, and helping others. I would highly recommend to anyone considering, and if I am back in the area and need the services again I know who to reach out to! ... Read more
    Jeremy M. - 2 September 2025
    Malinda V. - 28 May 2025
    After trying numerous storage units I have finally found the perfect one, along with the perfect property manager! Charissa Is THE ABSOLUTE BEST!! She has continued to work with me and communicate with me, always being respectful and professional. If you’re looking for a storage place with great prices and friendly people, this is the place! I’ve been with them for a year and never once thought of leaving! ... Read more
    Brandee M. - 28 May 2025
    Keith V. - 9 May 2025
    JJ D. - 18 April 2025
    Petie W. - 31 March 2025
    Aki - 29 March 2025
    mydestine m. - 24 March 2025
    Andrea Y. - 1 February 2025
    I went to Istorage on Middlebrook pike. When I got there, the first thing I noticed was how well the property is being maintained. I love that the first impression is always very important. Speaking of first impressions spoke to Charissa Vaughn. She seemed very sweet, She was very courteous, Professional and she was very attentive to what you wanted. She showed us around. She knew a lot about the premises and the company. And to tell you the truth, I do believe that in the near future, we will be getting a storage building there. Based on the quality of service that I had got there. ... Read more
    Evelyn G. - 27 January 2025

    About this facility

    Located at 4318 Middlebrook Pike, this iStorage facility in Knoxville is an excellent choice for those in need of medium or large storage units. With climate-controlled units, this facility is perfect for protecting temperature- and humidity-sensitive belongings, which is particularly useful given Knoxville’s humid summers and fluctuating seasons.

    This facility offers convenient features such as drive-up access for easy loading and unloading, as well as enclosed storage for added security and protection. For those with vehicles, the facility provides ample parking, including RV storage, making it ideal for recreational vehicle owners who want a secure spot between trips. Safety is a priority, with security cameras and an onsite manager to enhance security.

    The facility also emphasizes convenience with contactless renting, online payments, and retail supplies available, making the moving and storage process as seamless as possible. Whether you’re moving, decluttering, or need space for vehicles, this facility caters to a variety of needs with its versatile features.

    Price comparison

    See how this facility's unit prices compare to others in Knoxville, broken down by size.

    Small $93/mo
    Location minimum Location maximum
    $21/mo $247/mo
    Medium $211/mo
    Location minimum Location maximum
    $34/mo $368/mo
    Large $572/mo
    Location minimum Location maximum
    $42/mo $863/mo

    Location & walkability

    This storage facility is in an area with minimal walkability and limited public transit options. A personal vehicle is recommended for most trips.

    12

    out of 100

    Walk Score

    Car-Dependent

    Almost all errands require a car

    26

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    12

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 12, Transit Score®: 26, Bike Score®: 12

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Northwest Annex Post Office

      Services 0.1 miles

    • Middlebrook Pk WB @ KUB

      Transportation 0.27 miles

    • Middlebrook Pk EB @ Mold Design @ KUB

      Transportation 0.33 miles

    • Kim Watt WB at Millard Beets

      Transportation 0.35 miles

    • Kim Watt Drive WB at Hensley

      Transportation 0.42 miles

    • Middlebrook Pike EB @ Lonas Dr

      Transportation 0.44 miles

    • Weigel's

      Services 0.46 miles

    • Panda Chinese Restaurant

      Food & Drinks 0.58 miles

    • McDonald's

      Food & Drinks 0.58 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 4318 Middlebrook Pike is accessible during regular access hours, typically Mon-Tue: 10 a.m. - 6 p.m., Thu-Fri: 10 a.m. - 6 p.m., Sat: 10 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At iStorage - 4318 Middlebrook Pike, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 4318 Middlebrook Pike for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
    Contact this property now:
    (865) 558-8543