West-Knox Solway Storage - 5006 Jim Jones Lane, Knoxville, TN 37931

4.6/5 - 35 Reviews
Location:
5006 Jim Jones Lane, Knoxville, TN 37931
Office hours:
24/7 ACCESS
  • Mon-Sat: 8 a.m. - 4 p.m.
  • Sun: 8 a.m. - 12 p.m.
24/7 ACCESS
(865) 874-3594

West-Knox Solway Storage - 5006 Jim Jones Lane, Knoxville, TN 37931

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • 24 hour access

    Access your unit any time, day or night, when available

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x10 Self Storage 100 Sq. Ft.
    Roll-Up
    $88/mo
    10x20 Self Storage 200 Sq. Ft.
    Roll-Up
    $150/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • 24 hour access
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Online Payment
    • RV Storage

    Customer reviews

    4.6/5
    Average rating
    35
    Number of reviews

    Read some helpful reviews of West-Knox Solway Storage, shared by real renters with genuine experiences and honest opinions.

    Excellent units! The staff is very kind and accommodating, and the climate controlled units are nice and clean. No evidence of pests or mold. I was able to move in same day as my tour. Very straight forward getting in/out. Tucked away so it feels safe. ... Read more
    Hannah M. - 30 May 2026
    earthwings9 - 28 August 2025
    Manager Jeremy is awesome and works with you. The facility is clean and well lit. The prices however are too difficult to keep up with. I have been there over 10 yrs. Should have been grandfathered in with cost. They added a renters insurance within the last 3 yrs. I do not remember signing a form of what it covers. The rates keep increasing every year, making it impossible for me to keep up with. I will be discarding my stuff, downsizing or moving to a cheaper unit ... Read more
    Carlos P. - 4 April 2025
    I had a great experience with a storage unit here. I was able to complete everything online and then had access right away. The location was convenient to me, and the facility seemed to be unkept well. I especially liked the communication through both text messaging and emails. All policies and expectations were very clear, and finishing my rental of my storage unit was also easily. I would definitely recommend! ... Read more
    Lynley D. - 18 June 2024
    Was told that I would get one month free as I am a Triple A member. When I got there, the guy behind the desk said that it was actually one week only since I rented towards the last of the month. There were no conditions explained in the offer and no pro rata was offered even when I explained that one month free is 30 or 31 days not 7, he refused to do anything about it and said that my first month payment was due on the 1st. I would NOT say the customer service was that great since what was offered was not provided. I even asked to speak to the manager, he was conveniently unavailable and never reached out to address the issue. ... Read more
    Debbie T. - 1 August 2021
    I've had 3 different storage units at different locations. This storage unit is by far my favorite. I've been here for over a year and I am more then pleased. I am kind of a annoying tenant so I've had to contact the manager more then the average tenant. He has always replied to my emails that day and made sure every situation was taken care of immediately. I love the security they have here. The fence around the unit's and the gate to enter definitely makes me feel at ease. What I really love the most is that you can access your storage unit 24/7 which most places that luxury is not available. The prices are on the lower end which is amazing for the quality of security and the amazing customer service you will receive. I paid a lot more at a newer, growing storage facility and the security is absolutely the same if not better here. And the customer service here outweighs any place by far. I highly recommend this storage facility if your looking for convenience, security and price. The only negative thing I have to say, which I'm sure all places are like this, if u are one day late on the due date you can not get into the gate. There is a grace period for paying your bill but none for the gate into the storage units. But only takes 1-15min for your code to work when you pay. Highly recommend this storage facility. ... Read more
    Traci S. - 13 January 2021
    Best storage business I've found. There are climate controlled units and climate units. Ease of access available through keypads and an optional phone app. Management very easy to get in touch with 24-7, very responsive and accommodating. Prices of units are highly competitive with most other storage facilities. Location is fairly easy to get in and out of, as located in Solway, depends on time frame of accessing units, locals know what I mean. Highly recommend!! ... Read more
    Christina M. - 27 August 2020

    About this facility

    Located at 5006 Jim Jones Lane in Knoxville, TN, this West-Knox Solway Storage facility offers medium and large units to accommodate a variety of storage needs. The climate-controlled units provide reliable protection for sensitive items against the fluctuating temperatures and humidity often experienced in Tennessee, making them ideal for preserving furniture, electronics, and important documents.

    This facility stands out with its impressive amenities, including drive-up access for easy loading and unloading, indoor storage options, and 24-hour access for ultimate convenience. The property also features parking and dedicated RV storage, catering to those with larger vehicles or recreational needs. Security is a top priority here, with security cameras, gated entry, and an onsite manager ensuring peace of mind.

    For added convenience, this facility offers contactless renting, online payment options, and a retail section for moving supplies. It’s an excellent choice for Knoxville residents seeking secure, accessible, and flexible storage solutions.

    Price comparison

    See how this facility's unit prices compare to others in Knoxville, broken down by size.

    Medium $88/mo
    Location minimum Location maximum
    $34/mo $368/mo
    Large $150/mo
    Location minimum Location maximum
    $42/mo $863/mo

    Location & walkability

    This storage facility is in an area with minimal walkability and limited public transit options. A personal vehicle is recommended for most trips.

    17

    out of 100

    Walk Score

    Car-Dependent

    Almost all errands require a car

    11

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 17, Bike Score®: 11

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • RaceWay

      Grocery Stores 0.09 miles

    • Exxon

      Services 0.15 miles

    • Service Street Auto Repair

      Services 0.16 miles

    • Solway Stop N Shop

      Grocery Stores 0.16 miles

    • Triple F Elite Sports Training

      Recreation & Entertainment 0.2 miles

    • Solway Auto Repair

      Services 0.29 miles

    • Shell

      Services 0.3 miles

    • KenJo Markets

      Grocery Stores 0.3 miles

    • Carmart South

      Shopping 0.4 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 5006 Jim Jones Lane offers 24/7 access, allowing you to visit your unit at your convenience.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At West-Knox Solway Storage - 5006 Jim Jones Lane, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 5006 Jim Jones Lane for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
    Contact this property now:
    (865) 874-3594