Public Storage - 1611 Chestnut Street, Dallas, TX 75226

4.7/5 - 628 Reviews
Location:
1611 Chestnut Street, Dallas, TX 75226
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 1611 Chestnut Street, Dallas, TX 75226

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x9 Self Storage 90 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $194/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $69/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $54/mo
    10x4 Self Storage 40 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $53 - $60/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $52/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Swing
    $50 - $68/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Locker Elevator Swing
    $14/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $166/mo
    10x14 Self Storage 140 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $178/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $212/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Swing
    $176/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $157/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $195/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.7/5
    Average rating
    628
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    Justin and Leah were so amazing! Great experience with Public Storage! The facility is very clean, secure, and easy to access. They were friendly, professional, and made the whole process quick and simple. I felt confident leaving my belongings there and would definitely recommend this location to anyone looking for reliable storage. ... Read more
    Bree J. - 7 March 2026
    I was immediately impressed with their professional introduction when I first walked in. I appreciate the cleanseliness of their facility. This is by far the best storage facility i worked with. I feel safe keeping my treatures here. I am looking forward of continuing doing business with them in years to come. Thank you. ... Read more
    Bridy E. - 1 March 2026
    Justin was amazing! He was professional, friendly, and made the whole process quick and easy. He explained everything clearly and answered all my questions without hesitation. Great customer service — definitely recommend working with him! ... Read more
    EMya G. - 28 February 2026
    ?????????? Exceptional Service That Went Above and Beyond! I recently had an experience at this location that truly reminded me what excellent customer service looks like. I found myself in a bit of a bind when I realized that the location doesn’t accept cash, and I didn’t have a way to pay with my debit card right away. The nearest 7/11 to reload my card was nearly a mile away, and I was already pressed for time and convenience. In addition to being disabled. That’s when Leah stepped in and absolutely saved the day!! She went above and beyond to help me find a quick and creative solution so I could make my payment without having to walk all that way. Her professionalism, kindness, and willingness to help really stood out. It’s rare these days to find someone who genuinely cares about the customer’s situation, but Leah did exactly that. Because of her help, what could have been a stressful and inconvenient situation turned into a positive reminder of how outstanding customer service can make all the difference. I left feeling truly grateful and impressed. Public Storage is lucky to have such a dedicated and compassionate employee. Thank you again, Leah for turning my day around! ... Read more
    Melanie F. - 3 February 2026
    I’ve had to use many storage facilities in the past. This has been by far the best customer service experience by Leah! She took her time explaining everything! She was very knowledgeable! She ensured I was able to gain access into the gate and my storage unit. Thank you so much! Leah is the best! ... Read more
    Greg N. - 2 February 2026
    Shout out to Leah! This was my first time using a storage space, and what could have been a hassle turned out to be hassle-free. She has a warm and kind persona, as well as being informative and engaging. Thank you, Public Storage, and thank you Leah for the exceptional service ?????????? ... Read more
    Marquette B. - 2 November 2025
    If it wasnt for the friendly reminder calls im sure im like everyone else and I can be so busy so its easy to get lost in the sauce! I really appreciate how diligent Justins team here is I would've missed my payment had they not called me 10times! Justin saved me $100s of dollars but showing me how to not miss anymore payments and downloaded the app for me. ... Read more
    Adreaiele R. - 30 October 2025
    Justin is the best. He explained everything and helped me with a payment issue. I was able to move in. Justin will take good care of you and he goes the extra mile to make sure everything is is right. Hes very friendly and professional at the same time. I give 10 stars and I will never forget the experience. He is excellent at customer service. ... Read more
    Kea P. - 26 October 2025
    Justin is so amazing and helpful! I accidentally left my unit unlocked and he went and added a lock while I was gone and when I remembered and checked in with them, he let me know what he had done and put my mind at ease. He was also very kind and positive ! This location also does a great job of maintaining overall cleanliness I recommend. ... Read more
    Tasha R. - 3 October 2025
    I only got to use the elevator once to go check my unit after signing up. The following day the elevator was broke and I was no longer able to access my unit on the 6th floor. The on-site manager stated that I can use the stairs. ?? I then called customer support/corporate and they aren’t willing to transfer your unit to another location, offer a refund or anything. They just stand on “policy” and tell you NO at every request.. This is your reminder to never do business with Public storage. ... Read more
    Nigredovision - 2 September 2025
    Justin was extremely helpful and professional! He explained everything clearly, answered all my questions, and made the whole process quick and easy. He went above and beyond to make sure I felt comfortable with my rental. Excellent customer service! ... Read more
    ana c. - 1 September 2025
    Got helped by Justin today he answer all of my questions. I got a clean unit he made sure all his spaces are well maintained. As soon as I walked into the office he greeted me with a smile and helped me get the best deal ... Read more
    Tania M. - 1 September 2025
    Justin is the man to come and talk to in regards to all storage needs with Public Storage, I will be a life long customer!! He has exceptionally above the bar customer relation skills!! Solved my problem i was having here within a moments time!!! Thank you Justin!!! ... Read more
    Tamara A. - 27 July 2025
    The best public storage location! Justin was very helpful and made our experience very stress free and smooth. He made us feel very welcomed and valued… He also guided us with getting everything done in a timely manner as well. We were in and out in less than 20 minutes. Give him a raise asap!! ... Read more
    Derrick F. - 27 July 2025
    Estela G. - 16 June 2025
    JUSTIN & Maria are so helpful! Justin was kind enough to help with an issue we had concerning an online matter. It was resolved within, literally 5 minutes and back out the door. Such a great place. Location is across from police station. Thanks Justin! ... Read more
    Natty K. - 2 June 2025
    I have to say that Justin made this process very easy for me. He was very helpful and answered all my questions. He explained everything I needed to know. I would strongly suggest this facility for anyone looking to save time and money with storage. ... Read more
    Melissa G. - 31 March 2025
    Stopped by to check out the small 5X10 available units to see if that was all I needed. Justin showed me an example of what I would be renting which was quite roomy enough. It was a very pleasant and informative visit and I very much appreciated his thoroughness and patience with me. I am a senior citizen and move about rather slowly so Justin was very nice to not rush me along. I will return soon to rent a unit and I look forward to visiting with Justin again. ... Read more
    BooBoo G. - 31 March 2025
    I had a fantastic experience at Public Storage thanks to Kirstie and Justin! They were both super helpful, professional, and made the whole process smooth and stress-free. Kirstie was friendly and knowledgeable, answering all my questions with patience, while Justin went above and beyond to make sure I had everything I needed. The facility was clean, well-maintained, and secure. I highly recommend this location if you’re looking for great customer service and a hassle-free storage experience. Thanks again, Kirstie and Justin! ... Read more
    Neisha C. - 1 March 2025
    While doing business with Public Storage on Chestnut St in Dallas, I had the opportunity to work with an employee named Justin Hernandez. Justin went out of his way to meet my needs. Very professional, very knowledgeable, with a great attitude. He made the whole experience pleasant. Thank you Justin Hernandez!! ... Read more
    Steven C. - 17 February 2025
    I was looking for a local storage place and a coworker told me about this site. She told me the officer manager was the nicest person. Thank you Kirstie for making this a pleasant process. I was nervous about putting my things in storage and she calmed my fears. It’s nice to deal with professional people! ... Read more
    Dee - 11 February 2025

    About this facility

    Located at 1611 Chestnut Street in Dallas, TX, this Public Storage facility is an excellent choice for those living or working in the bustling downtown area. Offering small units, this facility is ideal for individuals in apartments or offices who need extra space for seasonal items, personal belongings, or documents.

    Designed with convenience in mind, this facility features climate-controlled units, ensuring your items are protected from Dallas's hot summers and fluctuating humidity. With indoor and multi-level storage, accessing your unit is a breeze, even in inclement weather. Security is a top priority, with security cameras, a gated entrance, and an onsite manager providing added peace of mind. For those with vehicles, parking is available on-site, further simplifying the storage experience.

    This Public Storage facility also offers contactless renting and online payment options, making the rental process quick and seamless. Need packing supplies? Retail options are available to help streamline your move. Whether you're a downtown Dallas resident or business owner, this facility’s features cater to your storage needs efficiently and securely.

    Price comparison

    See how this facility's unit prices compare to others in Dallas, broken down by size.

    Small $69/mo
    Location minimum Location maximum
    $5/mo $430/mo
    Medium $178/mo
    Location minimum Location maximum
    $21/mo $710/mo
    Large $195/mo
    Location minimum Location maximum
    $37/mo $2128/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    71

    out of 100

    Walk Score

    Very Walkable

    Most errands can be accomplished on foot

    68

    out of 100

    Transit Score

    Good Transit

    Many nearby public transportation options

    81

    out of 100

    Bike Score

    Very Bikeable

    Bike routes support regular local travel

    Walk Score®: 71, Transit Score®: 68, Bike Score®: 81

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Hall @ Jeffries - N - NS

      Transportation 0.14 miles

    • Malcolm X @ Louise - N - NS

      Transportation 0.16 miles

    • Canton @ Hall - E - NS

      Transportation 0.17 miles

    • Malcolm X @ Louise - S - NS

      Transportation 0.17 miles

    • Canton @ Hall - W - NS

      Transportation 0.18 miles

    • Barrington Gifts

      Shopping 0.2 miles

    • Deep Elum Brewing Company

      Food & Drinks 0.21 miles

    • Deep Ellum Art Company

      Food & Drinks 0.23 miles

    • Land of a Thousand Hills

      Food & Drinks 0.23 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 1611 Chestnut Street is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 1611 Chestnut Street, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 1611 Chestnut Street for specific restrictions and recommendations.

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