Public Storage - 2439 Swiss Avenue, Dallas, TX 75204

4.5/5 - 638 Reviews
Location:
2439 Swiss Avenue, Dallas, TX 75204
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 2439 Swiss Avenue, Dallas, TX 75204

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    8x10 Self Storage 80 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $119/mo
    6x10 Self Storage 60 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $125/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator Swing
    $88/mo
    5x13 Self Storage 65 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $105/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $104/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Swing
    $85 - $112/mo
    5x7 Self Storage 35 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $65/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $59/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $149/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $201/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $160/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Swing
    $109 - $176/mo
    8x20 Self Storage 160 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $185/mo
    8x18 Self Storage 144 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $157/mo
    18x18 Self Storage 324 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $425/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $239/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $196/mo
    9x23 Self Storage 207 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $196/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Enclosed
    • Keyless Unit Access
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4.5/5
    Average rating
    638
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    The property was clean, secure, and well-maintained, and Justin’s customer service really stood out. It’s hard to find someone who’s both professional and genuinely friendly these days. If you need a storage unit, I’d definitely recommend stopping by and asking for Justin. He made what could have been a stressful experience incredibly easy. ... Read more
    B J. - 13 July 2026
    Had some issues with my unit. Told Lisa upfront, amd two days later, both her and Justin came to fix the door frame. I was expecting them to call in a maintenance man, but they were the maintenance squad. Good work. ... Read more
    YO24 - 1 July 2026
    Here at this location my experience has been nothing less than excellent. Each customer service experience has been rewarding from revaluation of monthly statement to helping me figure out the next step in best option for need. Thank you Swiss Team making my experience less stressful. ... Read more
    Sheneice M. - 14 June 2026
    Daniel M. - 13 June 2026
    I dont love the limited hours of availability here or the fact there are only 2 carts for the entire building, which is why the 4 star rating. But the service and kindness i received from the staff? I'd give 6 stars if i could! The people I talked to while I rented here were second to none, and they made things fast and friendly. I would be happy to rent from this location again, and I know the staff here would continue to take the best care of me. ... Read more
    Joseph 4. - 7 February 2026
    This storage is infested by vermin. I rented a space with them starting February this year. At first when I was going there I didn’t realize how bad it was. I was seeing mess up items and just trash them. When I went back on September to pick up my stuff I found rat poo and pee everywhere messing up all my stuffs. There was even a mouse dead body in the unit. Some of the items were rusted and for a temperature controlled unit I was surprised. When I requested for my stuff to be replaced or deeply cleaned they told me the insurance orange door that I get thru public storage will handle it. After I contacted the insurance they told me I quote « Your certificate of storage insurance provides coverage up to $250 for damage caused by Vermin, subject to a $100 deductible…» I rented a 8*18 unit that was full containing literally everything from a 2bdr. how a up to $150 can fix all this mess. I keep trying to reach out to the storage manager but no longer having an unit there seems impossible to reach out to them to fix the issue. I am really disappointed and don’t know what to do at this point. ... Read more
    Alexise L. - 30 September 2025
    Brittany S. - 30 August 2025
    ????? I had an amazing experience at this Public Storage location thanks to Justin! I was moving by myself and needed to break down my crib to fit in my car. Justin went above and beyond by letting me borrow a personal tool to get the job done. It was such a huge help—I honestly wouldn’t have been able to take it without his kindness. Excellent customer service and truly appreciated ... Read more
    Rosalani T. - 29 August 2025
    Absolutely fantastic experience with Justin! He was incredibly helpful, professional, and made the whole process smooth and stress-free. Justin went above and beyond to ensure I had everything I needed and answered all my questions with patience and clarity. Highly recommend—5 stars all the way! ... Read more
    ana c. - 20 July 2025
    Romeo and Justin have been so helpful to me. I requested to look at three units and they did not hesitate to show me all of them. I saw them outside cleaning around the property and they came back to the office as soon as they saw me arrive. Customer service here is above industry standards. ... Read more
    George D. - 19 July 2025
    This Public Storage facility is top notch! I wouldn’t have wanted to keep my thing safely and secured at any other public storage place, this one is PRISTINE!! The management is amazing too, there was this lady at the storage place when I pulled up. It seemed like her car battery wasn’t working and so one of the managers (I didn’t catch his name bless his/her heart) just put their hands over the battery and prayed, “Lord, please let this woman's battery start..!” And what do you know her battery started working again!!!! A-1 service. ... Read more
    Cade (. - 15 July 2025
    Stacy is absolutely the best! She went above and beyond to assist my situation in a time of emergency. Not only did she provide the best customer service but she was also attentive to the situation at hand making sure all of my needs were met in addition to all of my questions being answered. She’s very passionate at what she does and it is truly a reflection on how she treats her customers!!! Thank you soo much for your assistance Stacy, you truly reminded me that kind people exist and willing to help in all aspects of their job, and more!! ... Read more
    Edina L. - 3 March 2025
    Wish I read the negative reviews before moving in because they’re absolutely true. There’s definitely a rat infestation at this location. It’s the most disgusting thing I’ve ever experienced. Also, the people that work here are liars and thieves. I have 2 units located near each other and someone attempted to break into both units by drilling at lock. I mm sure it was the employees bc the other u its located on this row were untouched. When I noticed the employee over 3 weeks ago, I was to they would review the security camera footage and get back to me. After two weeks of no response, I return to the location & speak with the same employee, now she says it was a fire at a public storage 2 days after I filed my complaint. As a result, the district manager was preoccupied & hang not gotten the chance to review the footage. I also have experienced thousands of dollars in damages due to this rat infestation which nothing is being fine about. Please, do yourself a favor & skip this location. This place needs to be shut down! ... Read more
    Kayden - 18 February 2025
    The clerk did not allow me to see my unit prior to signing my lease. She only offered to show me a digital video. I could have looked at a video at home. I came in person to see the actual unit. In order to see my unit, I had to sign the lease. When I went to see the unit, there was a lock on it. She was too busy to remove the lock and I had to come back the next day. When I came back to put my lock on my unit, I saw a giant rat. This freaked me out. I assumed that because the unit was "inside" and climate controlled that it was actually inside the building and that there wouldn't be a rat problem. It's actually a warehouse and I don't think it's climate controlled at all. I cancelled my lease lease but but the 29.00 asminstrative fee was non-refundable. This could have all been avoided if the clerk would have allowed me to see my unit beforehand. They also need to stop being cheap and leave the lights on during the day. Keeping the halls dark is creepy and it allows rats to fester. ... Read more
    J. C. - 22 January 2025
    I stored my stuff here for 1.5 years when I moved out of state and just came back to get it and my unit was rat infested. Poop and urine everywhere. I packed 0 food in my storage unit and they left my boxes alone but my couch, chairs, and all other furniture is destroyed. I’m not sure if a unit next to mine had something in it they were after but I’m so disappointed. I’ve tried to call public storage twice to let them know and haven’t been able to get someone to answer. ... Read more
    Kristin S. - 3 January 2025
    If you’re looking for a clean,user friendly and professional staff to make your moving experience go smoothly and efficiently then this is the place to go. The building is very clean and the staff is friendly and professional. Stacy was very helpful and understanding of our needs when we had to move everything into storage. She went above and beyond to make sure we were taken care of and made the entire process work out so much easier. I would definitely recommend public storage located at 2439 Swiss Avenue. ... Read more
    Emily D. - 17 December 2024

    About this facility

    Located at 2439 Swiss Avenue, Dallas, TX 75204, this Public Storage facility offers convenient and flexible self-storage solutions. With small, medium, and large units, it accommodates a variety of storage needs, from personal items to larger belongings. The units feature roll-up and swing doors, ensuring easy access and usability.

    Dallas has hot summers and a mix of humid and dry weather, making the climate-controlled units an excellent option for protecting sensitive items like electronics, furniture, or documents. This facility also offers indoor access, drive-up access, and first-floor access, allowing you to choose a storage option that matches your preferences. For added convenience, the property features elevators and multi-level storage, making it easy to move items to upper-level units.

    With amenities like parking, RV storage, and a dedicated onsite manager, this Public Storage facility ensures a seamless experience for its customers. Security is a priority here, with features such as security cameras, gated access, and keyless unit access. The ability to reserve units and pay bills online adds to the convenience, while moving supplies are available to make your move easier. This facility is ideal for anyone in the Dallas area looking for secure, accessible storage with modern conveniences.

    Price comparison

    See how this facility's unit prices compare to others in Dallas, broken down by size.

    Small $94/mo
    Location minimum Location maximum
    $5/mo $430/mo
    Medium $160/mo
    Location minimum Location maximum
    $21/mo $710/mo
    Large $264/mo
    Location minimum Location maximum
    $37/mo $2128/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    90

    out of 100

    Walk Score

    Very Walkable

    Daily errands do not require a car

    84

    out of 100

    Transit Score

    Excellent Transit

    Transit supports many daily routes

    71

    out of 100

    Bike Score

    Very Bikeable

    Bike routes support regular local travel

    Walk Score®: 90, Transit Score®: 84, Bike Score®: 71

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Sherwin-Williams

      Shopping 0.04 miles

    • Flixbus Dallas - Downtown Dallas - Deep Ellum

      Transportation 0.06 miles

    • Saaya

      Food & Drinks 0.06 miles

    • The Lizard Lounge

      Food & Drinks 0.07 miles

    • Backyard

      Food & Drinks 0.07 miles

    • Bottled Blonde

      Food & Drinks 0.08 miles

    • Deep Ellum

      Transportation 0.12 miles

    • The Biscuit Bar

      Food & Drinks 0.15 miles

    • Gaston @ Good Latimer - N - NS

      Transportation 0.15 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 2439 Swiss Avenue is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 2439 Swiss Avenue, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 2439 Swiss Avenue for specific restrictions and recommendations.

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