Public Storage - 4721 Ross Avenue, Dallas, TX 75204

4.6/5 - 604 Reviews
Location:
4721 Ross Avenue, Dallas, TX 75204
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 4721 Ross Avenue, Dallas, TX 75204

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    12x7 Self Storage 84 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $191/mo
    10x7 Self Storage 70 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $173/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $162/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Swing
    $140/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $122/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Swing
    $79/mo
    10x15 Self Storage 150 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $399/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $363/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $300 - $396/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $175/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $510/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $481/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $438/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Parking
    • Credit Cards Accepted
    • Enclosed
    • Keyless Unit Access
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4.6/5
    Average rating
    604
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    I had such a great experience at Public Storage thanks to Ben! This is my first time ever getting a storage unit and I had no idea what I was doing. He went completely out of his way to help me with everything and made the whole process so easy. I didn’t have to wait for a single thing. He was patient, helpful, and just genuinely the best. If you need help, ask for Ben! ... Read more
    Amanda C. - 2 March 2026
    I want to thank Ben for his assistance and for being very professional and friendly. Ben recently assisted me with obtaining a unit at the Ross Ave location. He took his time to ensure that I understood the contract and procedures. I was well informed when he was done. I appreciate that he checked on me several times during the day during the move into the unit. AAA+++ top service. Thank you. ... Read more
    mauricedallastx - 21 January 2026
    O M G PUBLIC STORAGE AS ONE OF THE BEST EMPLOYEES I HAVE MET IN A LONG TIME.AVERY WAS OUTSTANDING.HER CUSTOMER SERVICE SKILLS ARE SUPERB.SHE WAS PATIENT AND KIND VERY HELPFUL. I RENTED A UNIT AND I AM VERY HAPPY WITH MY DECISION.MY LOCATION, ESPECIALLY WITH THE PERSON THAT ATTENDED ME.SHE DESERVES A RAISE.SHE IS TOTALLY AWESOME.FIVE STAR.REVIEW FOR AVERY AT ROSS STORAGE ... Read more
    Victoria M. - 30 October 2025
    Spike - 30 October 2025
    Miranda T. - 30 October 2025
    Avery was a huge help when sorting through the details of my storage unit and cost. She was patient, kind and brought a sense of ease to our situation. Huge shout out to Avery and Public Storage for all the help and kindness given, you guys rock! ... Read more
    Heather G. - 30 October 2025
    I’ve had a unit at this location for a while and needed to downsize to a smaller unit. I was worried that it was going to be difficult to swap units, but Ben was amazing and helped me find the proper size unit and everything. He made a stressful task very easy! ... Read more
    Elizabeth P. - 27 October 2025
    BenBen was more than helpful with the process of getting moved in. Answering all of my questions and going over and beyond his duties to satisfy my needs. Even offering me a quenching beverage while moving all my crap. He said he was new, he handled it like an OG. ... Read more
    Better T. - 1 October 2025
    Amy G. - 4 September 2025
    I recently saw Arie assist a customer with a bunch of questions, and she was so helpful and patient! She's also got a great sense of humor, which really put everyone at ease. It's clear she knows her stuff! ... Read more
    Daniella - 4 September 2025
    Darius help me today at this location on Ross. He had it very chilly in there. It felt so good on a hot summer day. He was very helpful. And also very nice and thoughtful. Just what you want from an employee, I highly recommend him. ... Read more
    Joy L. - 4 June 2025
    Shining Example of Outstanding Service – Darius is the Best! I cannot say enough great things about Darius at my favorite Public Storage location. From the moment you walk in, you're met with his professionalism, warmth, and a genuine willingness to help. He isn’t just doing a job—he is dedicated, hardworking, and truly invested in making sure every customer has a smooth and stress-free experience ... Read more
    karlesha W. - 4 June 2025
    Darius is AWESOME! So polite and knowledgeable of the facility. I’ve been here 3 years and he has changed my view of Public Storage. Never before could I get in contact with a worker but he was available and helped me out! ... Read more
    N C. - 2 April 2025
    Our experience at this location couldn’t have been more smooth. Darius was pleasant, helpful, and took us to see all the units we wanted to see. He even took us back to see a unit twice, just to make sure we liked it. :) Can’t say enough good things about him and this location. Storage units with a good experience + clean and spacious? HARD to find! Thanks Darius! ... Read more
    emily m. - 15 March 2025
    A Shining Example of Outstanding Service – Darius is the Best! I cannot say enough great things about Darius at my favorite Public Storage location. From the moment you walk in, you're met with his professionalism, warmth, and a genuine willingness to help. He isn’t just doing a job—he is dedicated, hardworking, and truly invested in making sure every customer has a smooth and stress-free experience. Every interaction I’ve had with Darius has been nothing short of exceptional. He is knowledgeable, patient, and always goes above and beyond to make sure I have exactly what I need. Whether it’s finding the perfect storage unit, explaining the details with clarity, or ensuring the facility is clean and secure, he handles everything with care and a level of customer service that is rare to find. What truly sets Darius apart is his unwavering commitment to treating customers like family. It’s clear he takes pride in his work, and that makes all the difference. If you’re looking for a storage facility where you’ll feel valued, respected, and genuinely cared for, look no further—Darius is the one who makes it happen! Darius, thank you for everything you do! Your hard work and dedication don’t go unnoticed, and I appreciate you more than words can express. Keep being the wonderful, notable, and standout professional that you are! ... Read more
    Erick D. - 14 February 2025
    Put the carts in the vestibule so tenants can use them. If you’re going to be away from your desk, leave a note with a direct contact so tenants don’t have to speak with someone in India to get a CART. This seems like common sense but apparently it need to be noted in a review…. Good lord. ... Read more
    C T. - 30 January 2025
    What a great establishment! Worked with a young man named Justin who was able to work within my budget and get me the amount of space I needed. Usually my experience with these places is they try and put you in the biggest space possible. Not these guys, Justin was very honest and made the experience very low stress and very low priced. I highly recommend! ... Read more
    Josh T. - 5 January 2025

    About this facility

    Located at 4721 Ross Avenue in Dallas, TX, this Public Storage facility provides a wide range of storage solutions to accommodate your needs. Offering small, medium, and large unit sizes, this facility is ideal for anything from decluttering a home office to stashing the contents of an entire home. Units feature swing and roll-up doors for easy access, and many are climate-controlled, perfect for protecting temperature-sensitive items in Dallas' hot summers and unpredictable weather.

    This facility boasts convenient features like elevators for multi-level units and drive-up access for easy loading and unloading. Indoor storage options and first-floor access ensure your belongings are both secure and accessible. For RV and vehicle enthusiasts, parking and RV storage options are available. Safety is prioritized with security cameras and an onsite manager. Plus, keyless unit access adds another layer of convenience.

    For those on the move, you’ll find contactless renting, online payment, and a retail area offering moving supplies to streamline your experience. This Public Storage facility is an excellent choice for Dallas residents looking for secure, modern storage options with flexible access.

    Price comparison

    See how this facility's unit prices compare to others in Dallas, broken down by size.

    Small $145/mo
    Location minimum Location maximum
    $5/mo $430/mo
    Medium $309/mo
    Location minimum Location maximum
    $21/mo $710/mo
    Large $476/mo
    Location minimum Location maximum
    $37/mo $2128/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    84

    out of 100

    Walk Score

    Very Walkable

    Most errands can be accomplished on foot

    44

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    63

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 84, Transit Score®: 44, Bike Score®: 63

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Chase

      Services 0.04 miles

    • Sonic

      Food & Drinks 0.05 miles

    • Popeyes

      Food & Drinks 0.07 miles

    • Ross @ Annex - S - MB

      Transportation 0.08 miles

    • Ross @ Grigsby - N - NS

      Transportation 0.08 miles

    • Ross @ Fitzhugh - N - NS

      Transportation 0.09 miles

    • Ross @ Fitzhugh - S - NS

      Transportation 0.1 miles

    • Ross @ Annex - N - NS

      Transportation 0.16 miles

    • 7-Eleven

      Services 0.2 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 4721 Ross Avenue is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 4721 Ross Avenue, available security amenities may include Security Camera, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 4721 Ross Avenue for specific restrictions and recommendations.

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