Five Star Storage - 12384 FM 121, Van Alstyne, TX 75495

4.7/5 - 181 Reviews
Location:
12384 FM 121, Van Alstyne, TX 75495
Office hours:
  • Mon-Sat: 9 a.m. - 2 p.m.
(903) 905-8276

Five Star Storage - 12384 FM 121, Van Alstyne, TX 75495

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

Unit size details are currently not available for this property. Please the property operator for details about available units.

Amenities & features

  • Climate-Controlled
  • Indoor
  • Drive-Up Access
  • Retail Available
  • Onsite Manager
  • Contactless Renting
  • Security Camera
  • Gate
  • Parking
  • Credit Cards Accepted
  • Online Payment

Customer reviews

4.7/5
Average rating
181
Number of reviews

Read some helpful reviews of Five Star Storage, shared by real renters with genuine experiences and honest opinions.

Ken - 9 July 2026
Cynthia was truly amazing. She was very helpful in explaining everything and went out of her way to lift my spirits on a separate issue. She truly was a Godsend for us today. Was more than just getting a storage and renting a truck today :) ... Read more
Kassandrah K. - 10 January 2026
This is the worst storage unit I have ever worked with. I relocated from the Sherman/Denison area to Galveston they have very strict hours are only open until 9pm upon sign up I was told those hours were soon to change they did not! My payment is due on the 1st of the month I am harassed about payment two days prior an every day thereafter. I have contacted the office to let them be aware my payment will be a couple days late and they seem understanding after the call I continue to be bombarded with late fee warnings, by txt and email. Very poor customer service. Never again! ... Read more
Sherrie G. - 15 October 2025
My thanks to 5-star Storage in Van Alstyne for all their assistance with renting 2 spaces at their facility. Monica stayed on the phone with me while I maneuvered the online applications and Kathy at the facility also helped with questions and codes to set me up for my move. This facility is close to my new address, so will be very convenient. Thanks Five-Star!! ... Read more
Lindy O. - 1 October 2025
I have been using the services here for the last five years. I’ve been in and out numerous times on using the unit for a year and then hopping out and then coming back in. In fact in the last year and getting ready for a retirement move, we have used up to four units at the same time. Therefore, my involvement with the staff here has Been quite intense. The quality of the units and the support of the staff I’ve been very helpful. I would highly recommend. Debbie and Cynthia over the last years have been a joy to spend time with. Once again, I highly recommend. ... Read more
Keith M. - 2 June 2025
Five Star Storage in Van Alstyne is the BEST in town for your storage needs. And it’s only because of Cynthia (Cindy)! She is so kind, professional, knowledgeable, and an expert in storage needs. She really cares about the property. It’s one of the cleanest we’ve seen. It’s because of her that we selected Five Star compared to others around. She was super helpful on size needs; she also explained everything very well. She answered any questions. We love her! If she ever leaves, it would be hard for us to stay with this storage. Thank you for being so kind and offering valuable service! ... Read more
Angie - 31 May 2025
M M. - 1 April 2025
Patricia W. - 31 March 2025
Thomas P. - 28 March 2025
Gabi B. - 28 March 2025
I’m a repeat customer and the reason I came back is because of the wonderful service I get especially from Cynthia. I ran in Van Alstyne and she is always always gone above and beyond to help. I always get five star service and you should give her a race because she is an asset to your company. ... Read more
Pamela B. - 12 March 2025

About this facility

Conveniently located at 12384 FM 121 in Van Alstyne, TX, this Five Star Storage facility offers a variety of unit sizes, including small, medium, and large, to accommodate a range of storage needs. With climate-controlled units, this facility is ideal for protecting items from Texas’s fluctuating weather conditions, including heat and humidity, ensuring your belongings stay in excellent condition year-round.

This facility features indoor access and drive-up access, making loading and unloading hassle-free. For added peace of mind, there are security cameras throughout the property, and an onsite manager is available to assist with your needs. If you’re storing a vehicle, the parking options cater to cars, trucks, or even RVs. The property also offers contactless renting, so you can reserve and access your unit without in-person interaction, and accepts online payment for added convenience.

With its gate-secured access, retail moving supplies available onsite, and user-friendly features, this Five Star Storage facility is excellent for residents and businesses in the Van Alstyne area seeking a secure, modern, and flexible storage solution.

Location & walkability

This storage facility is in an area with minimal walkability and limited public transit options. A personal vehicle is recommended for most trips.

3

out of 100

Walk Score

Car-Dependent

Almost all errands require a car

29

out of 100

Bike Score

Somewhat Bikeable

Minimal bike infrastructure

Walk Score®: 3, Bike Score®: 29

Frequently Asked Questions

The right storage unit size depends on what you plan to store and how much space you need to move around your items.

5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

The facility at 12384 FM 121 is accessible during regular access hours, typically Mon-Sat: 9 a.m. - 2 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

At Five Star Storage - 12384 FM 121, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

For safety reasons, most self storage facilities restrict certain items. These commonly include:

  • Hazardous, flammable, or toxic materials
  • Perishable food
  • Live plants or animals
  • Cash, firearms, or irreplaceable valuables

Always check with the facility at 12384 FM 121 for specific restrictions and recommendations.

Storage units for rent – StorageCafe
Contact this property now:
(903) 905-8276