Public Storage - 401 South Pickett Street, Alexandria, VA 22304

4.7/5 - 518 Reviews
Location:
401 South Pickett Street, Alexandria, VA 22304
Office hours:
  • Mon-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 401 South Pickett Street, Alexandria, VA 22304

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x10 Self Storage 50 Sq. Ft.
    Elevator Access Swing
    $158/mo
    5x5 Self Storage 25 Sq. Ft.
    Elevator Access Swing
    $114 - $115/mo
    10x15 Self Storage 150 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $379/mo
    10x10 Self Storage 100 Sq. Ft.
    Elevator Access Roll-Up
    $272 - $308/mo
    10x30 RV 300 Sq. Ft.
    Boat Storage Roll-Up Drive-up Access Outdoor Access Parking RV Storage
    $539/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Roll-Up Drive-up Access Outdoor Access Parking
    $402/mo
    10x20 Self Storage 200 Sq. Ft.
    Roll-Up
    $394/mo
    No units are currently available.

    Amenities & features

    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4.7/5
    Average rating
    518
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    Tiffany B. - 19 June 2026
    This company is controlled by a computerized system. I was transferring from a larger unit to a smaller unit but had to cancel the larger one and then make a new reservation for the smaller one. The computerized system randomly assigned me a unit far away in another building when there was the same size unit in the same building. Their "customer service" reps could do nothing to change the location of my new unit. The on-site office did their best to help me but couldn't override the corporate system. I spent extra money for the move because it was in another building. Also spent lots of time on the phone trying to resolve the issue which turned out to be impossible to do. I would never use this company again! ... Read more
    Deborah W. - 5 March 2026
    Just moved in, can't wait to move out! There are no carts available. The only one that's on the property is locked up. There appears to be minimal security on this place—only the driveway gate and a couple of cameras that may or may not work—so don't wanna come here at night. Definitely wouldn't want extended hours here. But most importantly, the staff are super rude. Arrived mid morning and couldn't get the door up that goes to the inside storage facilities. Even scraped my fingers trying to get the latch open. Went to get the property manager and was made to wait for several minutes while she went to do who knows what. There were no other customers on the property. She got the latch open, but didn't say anything just walked away before I could even get out of my vehicle. I would've thanked her for her help, but she walked away without even letting me know she had opened the latch. At first I thought maybe she was going to get tools but then I realized the bolt was moved. I came back this evening after dark and a car turns into the driveway in front of me but the pulls off to the side until I go past. Then this car pulls behind me at the gate, which is super sketchy, so that I have to open up the gate. I use the app to open the gate, but I don't want to let some unknown vehicle in after me. Especially one that’s acting very suspicious. It's a deserted place and I'm concerned about my safety. Turns out it's the same employee. She comes up and identifies herself (the vehicle is not marked and she’s wearing a winter coat so I don’t see her lapel insignia right away but as soon as I realize it’s an employee, I move forward so she can get in. No problem as long as I know it’s an employee. This is also after office hours are long over so it being an employee is not who I’m expecting). But she then comes and asked my unit number to put in a complaint for me because I wouldn't let her in the gate. I did as soon as I realized she was an employee, but I'm sorry I don't want to let somebody I don't know into the property behind me without their own access code. That's a safety issue. All the other Public Storage say don't open the doors for others, don’t let other people in—and this employee is upset because I don't wanna let some unknown car in behind me. Any complaint on me is unfounded, but I'm already going to look for a new place to rent. Also, the latch only fit a specific size of locks and I don't know if they'll let me trade for the locks I already have that have worked for every other Public Storage unit. ... Read more
    Esther S. - 24 January 2026
    Sasha W. - 5 October 2025
    Lack of communication from the property manager. When asking for a simple form, the person who answered the phone said “yeah I told the property manager.” I’ve done this 3x in the past 2 months. Where is the district manager? This location is the absolute worst and the staff is so incompetent they can’t even send a simple email with an attachment. The building is run down and does not have AC. The floors are filthy and gate was left open so your storage isn’t secure. ... Read more
    Michaela P. - 7 August 2025
    I had an excellent experience at this Public Storage location, thanks to the amazing manager, Milka. She was extremely professional, helpful, and knowledgeable. From the moment I walked in, she made the entire process smooth and stress-free. The storage units are spotless, well-maintained, and very secure. You can tell Milka takes great pride in keeping everything clean and organized. If you’re looking for a storage place that’s both reliable and managed with care, I highly recommend this location and especially Milka. She truly goes above and beyond! ... Read more
    SAH U. - 12 June 2025
    I had a very pleasant experience with Ms. Milka on 2 June 25. I haven't previously rented from Public Storage and was unfamiliar with my facility's location. My GPS incorrectly gave directions to the 401 South Pickett location, and after unsuccessfully attempting gate entry for several minutes, Ms. Milka saw that I was having trouble and graciously offered to help me, although she had recently clocked out. She pulled up my information and gave me the correct address. I appreciate her kind act. Thank you, Ms. Milka, and may God bless you. ... Read more
    Queen E. - 3 June 2025
    I recently rented 3 units at 401 S Pickett Street. The customer service received from Milka has been simply outstanding. I had many questions and Milka was simply wonderful to work with. She helped find the right size storage units and ensured that I was completely satisfied and ready for my household goods to be received. She truly epitomizes excellent customer service, professionalism, and takes pride in her work! I am very thankful for her assistance. ... Read more
    Gregory J. - 13 February 2025
    They do not answer their phones or return messages. They’ve had a broken elevator in the unit for the better part of a month preventing people from storing or retrieving large items. Ridiculous. Edit: A reply from the business here but they still haven’t picked up the phone or responded to my messages. I need to move out by tomorrow and still don’t know when they plan on having the elevator fixed. How about calling me back instead of an empty response here please. ... Read more
    J D. - 30 November 2024
    Milka is 100% the only reason my wife and I continue to use this place. There's is no problem she doesn't offer a solution for even when we needed to change units to a bigger one, or when the unit next to us was leaving trash in front of our door she made sure it was cleaned and taken care of and we haven't had any issues long once she gets involved. She's never rude or disrespectful and always has such a calm demeanor to herself. ... Read more
    jose s. - 9 October 2024
    God knows what is best for us. I was desperately looking for a place to store my belongings, and out of all the public storage places available in the area, I came across with the one here 401 south picket street. I am thankful, , and happy with management especially with Milka. I really appreciate and recognize her professionalism, her kindness. I, sincerely recommend this place. ... Read more
    Franck C. - 15 September 2024
    This is the only public storage location, where the office is always closed even during work hours. Just to add, I scheduled a move out for August 25, now my wife received a call from them telling her to remove our stuff today. I wish I can put negative stars. ... Read more
    Jhumar C. - 20 August 2024

    About this facility

    This Public Storage facility at 401 South Pickett Street, Alexandria, VA, offers a variety of storage units in small, medium, and large sizes, catering to diverse storage needs. Units feature convenient options like swing doors, roll-up doors, and elevator access, ensuring flexibility for both personal and business storage.

    Located in a bustling area of Alexandria, this facility includes drive-up access for easy loading and unloading, as well as indoor and multi-level storage options for added convenience. For those with larger vehicles or recreational needs, the facility provides parking and RV storage, making it suitable for both vehicle storage and adventure enthusiasts. The presence of an onsite manager and security cameras ensures a secure environment for stored belongings.

    With contactless renting, online payment options, and moving supplies available for purchase, this facility is particularly user-friendly and ideal for those relocating, decluttering, or seeking long-term storage solutions. Its versatility and location make it a convenient option for Alexandria residents.

    Price comparison

    See how this facility's unit prices compare to others in Alexandria, broken down by size.

    Small $136/mo
    Location minimum Location maximum
    $48/mo $542/mo
    Medium $326/mo
    Location minimum Location maximum
    $149/mo $932/mo
    Large $445/mo
    Location minimum Location maximum
    $150/mo $1723/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    80

    out of 100

    Walk Score

    Very Walkable

    Most errands can be accomplished on foot

    53

    out of 100

    Transit Score

    Good Transit

    Many nearby public transportation options

    47

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 80, Transit Score®: 53, Bike Score®: 47

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • F45 Training

      Recreation & Entertainment 0.09 miles

    • ChargePoint

      Services 0.1 miles

    • BMW of Alexandria

      Shopping 0.12 miles

    • S Reynolds St & Edsall Rd

      Services 0.13 miles

    • Alexandria Lighting & Supply

      Shopping 0.14 miles

    • Signs By Tommorow

      Shopping 0.14 miles

    • Electric Cafe

      Food & Drinks 0.15 miles

    • King's Cleaners

      Shopping 0.15 miles

    • Wiygul Automotive Clinic

      Services 0.15 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    The facility at 401 South Pickett Street is accessible during regular access hours, typically Mon-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 401 South Pickett Street, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 401 South Pickett Street for specific restrictions and recommendations.

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