Public Storage - 11199 Waples Mill Road, Fairfax, VA 22030

4.8/5 - 455 Reviews
Location:
11199 Waples Mill Road, Fairfax, VA 22030
Office hours:
  • Mon-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 11199 Waples Mill Road, Fairfax, VA 22030

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Swing
    $118/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $91/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Swing
    $89/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $247 - $284/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $257/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $224/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $594/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $540/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $418/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.8/5
    Average rating
    455
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    Bright E. - 7 March 2026
    Y - 13 February 2026
    Ramon V. - 2 October 2025
    Kept storage here for a couple years now and came in again recently to change into a smaller unit. The employee here, Yousif, was super helpful and nice and helped me through all my questions and requests! Couldn't have been happier with the service I was provided with :) Thank you again ... Read more
    Lena C. - 19 September 2025
    Janet M. - 12 June 2025
    I had a fantastic experience at Public Storage, thanks especially to Ram, who was absolutely awesome! He was kind, helpful, and made the entire process smooth and stress-free. The facility itself is super clean, well-lit, and easy to navigate. I also love how convenient the Public Storage app is — being able to access the gate and manage everything from my phone made a big difference. Highly recommend this location and Ram’s outstanding service! ... Read more
    Jenifer P. - 30 May 2025
    Predatory Price Increases. Absolutely insane. $110 -> $249 in 12 months. I rented a 10x10 unit starting around April 2024. After all fees and monthly insurance, my rent came out to roughly $110 a month. A great deal in my opinion and as-advertised on the website. However, every few months Public Storage increased my rent. First it went to ~$145, then $188, and now $249 per month in April 2025 - just 12 months later. I talked to an incredibly helpful guy who worked at the location, and he confirmed that yes, Public Storage does (predatory) increased pricing as a normal business practice. (Note: He did not explicitly use the word predatory and from my perspective danced around implying the practices were predatory or price gouging. However, it was easy to read between the lines. That specific word aside, the conversation went exactly as described). He put in a request to corporate to delay my monthly increase (from $188 to $249), and corporate auto-responded and delayed the increase for 90 days. Or so they said. My $188 payment previously was the grand total payment - which included my monthly $15 insurance fee. Instead of reverting back to the old payment, corporate updated my monthly payment to $234, gave me a -$46 credit (bringing the base amount to $188), and then added the $15 insurance on top of that. So my "reverted" rent they are now taking an additional $15, $203 instead of $188. And my monthly payment again goes up to $249 in 90 days. Here's the kicker. The 10x10 rental price on the website is still around $115 (ish) per month. I asked the guy at the desk if this was normal - can I just rent another unit down the hall, move my stuff, and pay the new rate? He confirmed yes, that's entirely possible, this is common for renters to do, and even voluntarily advised me on how to go about it. He advised me how to line up my move-in move-out dates and avoid a new-lock fee. It was abundantly clear he knew the ropes, this was typical, and was the 1,000th time he had this discussion with a customer. He did so eagerly without my prompting. I was both extremely appreciative and angry that corporate does this for all customers. This is insane. It's immoral, predatory, and frankly disgusting. The locations are managed by people who - however nice and helpful they are - have no part in the corporate structure or larger business that makes these decisions. Customers are cut off from any ability to speak to people who push these price increases. I looked it up and this is completely legal for these companies to do. None the less, I'm going to be filing a complaint with the Attorney General of Virginia Consumer Protection, and the Better Business Bureau. If my experience is even remotely like anyone else's, I'm appalled that Public Storage - this location in particular - has hundreds of 5-star reviews. Are they pushing fake reviews, or having customers make reviews immediately before these predatory price increases? I'm stunned that Public Storage hasn't been dragged into court over these business practices. But people who don't have the ability to buy a house big enough to hold their stuff don't have enough money to take anyone or any entity to court. And Public Storage is unapologetically taking advantage of them. It's legal. It’s abhorrent. And I'll never do business with them again. Edit/Update: Keeping this short because of character limits. Property manager called me the next day. Offered price decreases, I held my ground on principle saying "the review stays". I talked to the District Manager a few days after. Notable points: 1. She asked me what I thought I should pay, I said the price on the website. Presumably that is the market value, obviously not counting any '50% off the first month' deals. She said she couldn't do that, that price was to attract new customers. (Paraphrasing). 2. *** Most Important: Amidst my price changes, to get on the same page she said "Ok, let me check the system to see when your next scheduled price increase is." Next. Scheduled. Price. Increase. And there you have it folks. ... Read more
    Spencer N. - 14 March 2025
    ????? Ram at Public Storage is the best! He’s incredibly helpful, knowledgeable, and always goes above and beyond. His friendly attitude and dedication make every visit a pleasure. Highly recommend—Ram is a true gem! ... Read more
    Vimel C. - 12 March 2025
    Thank you Yousif and Serena for your exceptional customer service. This particular locations customer service is consistent because this level of support was applied, regarding two separate calls. Thank you both! ... Read more
    Jonathan M. - 21 February 2025
    Ms. S. - 18 February 2025
    My name is Fariba and I have used this branch of Public Storage for a while now. I have been to other branches and other storage companies, but the main reason I kept continuing using this facility is only the professionalism of its property manager Mr. Yusuf. Mr. Yusuf is always supportive and helpful with all the needs. He is very understanding of the situations of the customers, and always been ready to help. As all know, using a storage unit and keep moving your stuff from home to another place is difficult, and Mr. Yusuf always try to make it easier, by all the means he has available. He tries to make himself available through phone, and help you when you need him, so you dont have to take so many trips and travel to office too much. He is one of the best sources to answer your questions, as he takes time to explain everything in detail and honestly for you. Our family really has been able to use this facility much easier because of him. I wish the other storage facilities had similar staff. ... Read more
    Fariba D. - 30 January 2025

    About this facility

    Located at 11199 Waples Mill Road in Fairfax, VA, this Public Storage facility offers a variety of medium and large units designed for your storage needs. With roll-up doors for easy access and climate-controlled units, this facility is ideal for protecting your belongings from the fluctuating temperatures and humidity typical of Northern Virginia. The elevator access simplifies moving items to and from the multi-level storage areas, while first-floor access units are available for added convenience.

    This facility prioritizes safety and convenience with features such as security cameras, a gated entrance, and an onsite manager. The indoor storage units provide an additional layer of protection from outdoor elements, making it a great choice for storing furniture, electronics, or keepsakes. Moving supplies are available for sale on-site, streamlining your packing process. The option for contactless renting also ensures a hassle-free experience.

    With online payment options and acceptance of credit cards, this Public Storage facility combines accessibility and modern convenience. It's a perfect solution for residents and businesses in the Fairfax area looking for secure, climate-controlled storage.

    Price comparison

    See how this facility's unit prices compare to others in Fairfax, broken down by size.

    Small $99/mo
    Location minimum Location maximum
    $15/mo $291/mo
    Medium $243/mo
    Location minimum Location maximum
    $170/mo $487/mo
    Large $517/mo
    Location minimum Location maximum
    $360/mo $1078/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    87

    out of 100

    Walk Score

    Very Walkable

    Most errands can be accomplished on foot

    38

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    71

    out of 100

    Bike Score

    Very Bikeable

    Bike routes support regular local travel

    Walk Score®: 87, Transit Score®: 38, Bike Score®: 71

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Bridgwater Deli

      Shopping 0.06 miles

    • SpringHill Suites Fairfax Fair Oaks

      Services 0.07 miles

    • Law Offices Of Dominick A. Pilli, P.C.

      Services 0.08 miles

    • Bridgewater Deli

      Shopping 0.08 miles

    • First Virginia Bank

      Services 0.08 miles

    • Virginia ABC

      Shopping 0.14 miles

    • Offenbacher's

      Shopping 0.14 miles

    • Prime Time Sports Grille

      Food & Drinks 0.15 miles

    • Subway

      Food & Drinks 0.16 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 11199 Waples Mill Road is accessible during regular access hours, typically Mon-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 11199 Waples Mill Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 11199 Waples Mill Road for specific restrictions and recommendations.

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