Extra Space Storage - 3600 West End Drive, Henrico, VA 23294

4.9/5 - 946 Reviews
Location:
3600 West End Drive, Henrico, VA 23294
Office hours:
24/7 ACCESS
  • Mon-Sun: 6 a.m. - 10 p.m.
24/7 ACCESS

Extra Space Storage - 3600 West End Drive, Henrico, VA 23294

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • 24 hour access

    Access your unit any time, day or night, when available

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x5 Self Storage 50 Sq. Ft.
    $106/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled
    $184/mo
    5x15 Self Storage 75 Sq. Ft.
    $138/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $143/mo
    5x10 Self Storage 50 Sq. Ft.
    $106/mo
    5x5 Self Storage 25 Sq. Ft.
    $74 - $77/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $346/mo
    10x15 Self Storage 150 Sq. Ft.
    $230/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $265/mo
    10x10 Self Storage 100 Sq. Ft.
    $173/mo
    9x18 Vehicle 162 Sq. Ft.
    Car Storage Parking
    $155/mo
    20x25 Self Storage 500 Sq. Ft.
    $613/mo
    20x15 Self Storage 300 Sq. Ft.
    $422/mo
    20x10 Self Storage 200 Sq. Ft.
    $298/mo
    10x30 Vehicle 300 Sq. Ft.
    Drive-up Access Parking RV Storage
    $422/mo
    10x30 Self Storage 300 Sq. Ft.
    $422/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled
    $612/mo
    10x25 Self Storage 250 Sq. Ft.
    $355/mo
    10x25 Vehicle 250 Sq. Ft.
    Parking RV Storage
    $156 - $355/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $490/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Parking
    $155 - $298/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • 24 hour access
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Online Payment
    • RV Storage

    Customer reviews

    4.9/5
    Average rating
    946
    Number of reviews

    Read some helpful reviews of Extra Space Storage, shared by real renters with genuine experiences and honest opinions.

    There aren't enough wonderful things I can say about Christie! Her professionalism, genuine care, and commitment to customer service are unmatched. After a horrible experience at another storage facility, I came to Extra Space Storage and couldn't be more grateful. Christie works incredibly hard to ensure every unit is secure, the property is flawlessly clean, and everything is safe. She greets every customer who walks through the office doors with a warm smile and takes her position very seriously. She listened to my specific storage needs and offered fantastic advice and suggestions to find the perfect unit. Christie is a rare find in customer service, and I am incredibly thankful for her help. If you need storage, go see her! ... Read more
    deborah m. - 15 June 2026
    Kristie answered all my questions and was great with helping to set up my account and ensuring that my storage unit was ready when I arrived. The facility appears to be well maintained, and Kristie was there to greet me with a smile. Great customer service so far. ... Read more
    Jon H. - 14 June 2026
    I’m new to storing things and needed my hand held a bit. The associate couldn’t have been nicer to me and made me feel good about my unit and the process. It was 100 degrees today and the agent was just as friendly as if I were her first interaction of the day. ... Read more
    Patricia L. - 12 June 2026
    Wonderful company to do business with. Needed a place to store items during a long move and Extra Space Storage helped me out. Constant communication all the way through until I finally moved out. App makes it easy to enter the facility with wireless gate opening and account information. Would use again. ... Read more
    Wayne R. - 8 June 2026
    I'm a seasoned old ghal with quite limited physical mobility & finances. I grew up in a era of politeness and good old simple kindness The recent age of minimal to no human interaction seems to have trampled word a mouth leaving an introverted loner like myself at major loss - I needed a smaller unit but have no strength nor knowledge of manpower for a less costly smaller storage unit. Monica accepted my payment AS WELL AS MY CONCERN WITH GRACIOUS PROFESSIONAL COURTESY, PASSED MY CONCERN TO MANAGEMENT AND KRISTIE PROMPTLY LET ME KNOW AND FEEL AS A VALUED CLIENT BY MAKING ADJUSTMENTS to quell my taxed budget concerns. THAT'S CUSTOMER SERVICE THAT WILL HAVE THIS OLD GHAL HIGHLY RECOMMEND USING EXTRA SPACE STORAGE! ... Read more
    Kathy G. - 6 June 2026
    Kristie is such a great professional at Extra Space Storage. She addressed all my concerns and very helpful with solving any issues or questions before and while renting with this facility. I look forward for my stay here. ... Read more
    Jasmine J. - 30 January 2026
    I decided to get storage here for the great promotional price, proximity to where I live, the easy access, and cleanliness. I worked with Kristie today, and she had such professionalism, great customer service, made me feel welcomed, and answered questions before I knew I had them. She is an amazing asset. I appreciate everything, thank you for the help getting set up! ... Read more
    Denia H. - 20 January 2026
    Signing up on line was a piece of cake. The pics and descriptions were very accurate. The GPS took me to the exit gate, but Kristie was in the office, and stayed on the phone with me to guide me to the entrance and provided me with a warm welcome and additional information. My expirence has been great thus far. ... Read more
    elita h. - 12 January 2026
    Brittany M. - 10 January 2026
    Daniel J. - 23 August 2025
    Hello Extra Space Storage, We love the personal touch of this office professionalism and customer service. Thank you Extra for your excellent service with your staff. They are very understanding and show that they are there for their customers. ... Read more
    Thomas H. - 15 August 2025
    Extra Space Storage has been wonderful to work with! Clean, easy, and super helpful staff. I've been very pleased with my experience. I went in to check out options and Monique was incredible! I received a higher level of service than I expected from a storage service. In fact, it was better than most higher end retail experiences. She's a treasure! Very happy with this company. ... Read more
    Tina - 15 August 2025
    Although nothing appropriate for our needs was available at the location I visited, Kristie immediately searched other nearby locations and was super helpful in assisting me in finding a unit nearby and completing the paperwork. She was professional, friendly, and knowledgeable. Thank you! ... Read more
    M C. - 4 August 2025
    David W. - 20 July 2025
    Kristie was a delight! She listened to my family’s needs for temporary storage and was quick with the information and support that made the decision easy! I can wholeheartedly recommend Extra Space Storage. ... Read more
    Maggie T. - 24 June 2025
    Great experience! Clean facility. Kristie is extremely knowledgeable. She thoroughly addressed any and all questions I posed, and she even extended a kind ear and listened to my myriad thoughts and stories. ... Read more
    Alicia P. - 2 May 2025
    Signed up for a storage unit and parking space and the process was very smooth. Kristie was extremely helpful and couldn’t be happier with how the entire process went! Looking forward to using the new unit! ... Read more
    John C. - 11 April 2025
    Kristie was a big help. She was willing to go the extra mile to make sure we had the right documents that we needed and where to find those documents during a troubling time for our family. Kristie showed excellent customer service and I would highly recommend her! ... Read more
    Archildria T. - 16 March 2025
    Kristy and Monique working on the office of the 3600 west end dr. Extra space location were very Friendly and super helpful answering all questions I had for them and instructed me how to get through the gate with my code, and they thoroughly guided me in the right direction to get me into my unit for the first time. I’ve had a lot of storage units in the past and none of them have been as good of a rate and as good of customer service as this extra space location. I am extremely grateful for their help esp. since I couldn’t get there until 5:55 right before they closed! Needless to say, I give them a 10 star review. ... Read more
    Kerri B. - 25 February 2025
    Definitely use Extra Storage Space for your storage needs. All the staff made the entire process easy and fast. Kristie even texted me to confirm when she finished what I asked her to do! Thank you for everything! ... Read more
    Leena - 22 November 2024
    Adding to my other review, they are so awesome Kristy is wonderful! She makes the process so much easier with her friendly demeanor and expert knowledge. Keep her around give her a raise! We have used extra space storage several times and I've never been disappointed. The units are clean and already waiting the minute we get there with the key in the lock good service pleasant people on the telephone and in the office highly recommend. ... Read more
    Steph P. - 22 November 2024

    About this facility

    Located at 3600 West End Drive in Henrico, VA, this Extra Space Storage facility offers a range of unit sizes, including small, medium, and large, making it ideal for storing belongings of any scale. Henrico’s diverse housing options, from suburban homes to apartments, make this facility a convenient storage solution for local residents and businesses alike.

    For added convenience, this facility features climate-controlled units, perfect for protecting heat-sensitive items during Virginia’s warm summers and fluctuating humidity. With both drive-up access and indoor units, moving in and out is hassle-free, whether you’re unloading heavy furniture or smaller personal items. Additional features like 24-hour access and contactless renting ensure flexibility and safety for your storage needs.

    This facility also offers parking and RV storage, making it an excellent choice for residents needing secure vehicle storage. With robust security measures, including a gated entrance, security cameras, and an onsite manager, your belongings are well-protected. The availability of retail moving supplies onsite further simplifies the moving process. Perfect for Henrico residents seeking flexibility, convenience, and security, this Extra Space Storage facility stands out as a top storage option.

    Price comparison

    See how this facility's unit prices compare to others in Henrico, broken down by size.

    Small $125/mo
    Location minimum Location maximum
    $47/mo $221/mo
    Medium $234/mo
    Location minimum Location maximum
    $76/mo $433/mo
    Large $395/mo
    Location minimum Location maximum
    $73/mo $613/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    64

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    48

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 64, Bike Score®: 48

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • E-Loteria Botanas & Ice Cream

      Food & Drinks 0.05 miles

    • Live Crawfish & Seafood

      Food & Drinks 0.05 miles

    • Eastern Carryout

      Food & Drinks 0.05 miles

    • European Deli

      Shopping 0.05 miles

    • Chuck E. Cheese

      Food & Drinks 0.06 miles

    • Royal Foot

      Shopping 0.06 miles

    • Papa John's

      Food & Drinks 0.06 miles

    • Stories Comics

      Shopping 0.07 miles

    • Cricket Wireless

      Shopping 0.1 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 3600 West End Drive offers 24/7 access, allowing you to visit your unit at your convenience.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 3600 West End Drive, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 3600 West End Drive for specific restrictions and recommendations.

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