10 Federal Storage - 9120 West Broad Street, Richmond, VA 23294

4.5/5 - 214 Reviews
Location:
9120 West Broad Street, Richmond, VA 23294
Office hours:
24/7 ACCESS
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.
24/7 ACCESS
(804) 408-4595

10 Federal Storage - 9120 West Broad Street, Richmond, VA 23294

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • 24 hour access

    Access your unit any time, day or night, when available

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled First Floor Access
    $63/mo
    5x15 Self Storage 75 Sq. Ft.
    $63/mo
    5x10 Self Storage 50 Sq. Ft.
    $63/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled First Floor Access
    $59/mo
    15x10 Self Storage 150 Sq. Ft.
    Climate-Controlled First Floor Access
    $125/mo
    10x15 Self Storage 150 Sq. Ft.
    $145/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled First Floor Access
    $125/mo
    10x10 Self Storage 100 Sq. Ft.
    $91/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled First Floor Access
    $76/mo
    30x10 Self Storage 300 Sq. Ft.
    Climate-Controlled First Floor Access
    $323/mo
    25x15 Self Storage 375 Sq. Ft.
    $328/mo
    15x15 Self Storage 225 Sq. Ft.
    $189/mo
    12x40 Vehicle 480 Sq. Ft.
    Parking RV Storage
    $235/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled First Floor Access
    $198/mo
    10x20 Self Storage 200 Sq. Ft.
    $186/mo
    8x25 Vehicle 200 Sq. Ft.
    Car Storage Parking
    $73/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • 24 hour access
    • Drive-Up Access
    • Retail Available
    • Contactless Renting
    • Security Camera
    • Gate
    • Unstaffed Location
    • Parking
    • Credit Cards Accepted
    • First Floor Access
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4.5/5
    Average rating
    214
    Number of reviews

    Read some helpful reviews of 10 Federal Storage, shared by real renters with genuine experiences and honest opinions.

    Very easy to reserve online and get access to the storage and gate even after business hours. This is the only storage that I am aware of that has 24 hour access in my area. the cut off time at the gate is 10pm everywhere else that I've rented storage space from. I made a mistake when reserving the storage space online. and they cleared it up for me with no hassle at all. This is by far the best experience I've had with a self storage facility and they have great promo deals right now. My storage area was clean and easy to access. I highly recommend! ... Read more
    Jennifer R. - 4 March 2026
    brandon t. - 20 January 2026
    James P. - 10 January 2026
    Hubert W. - 7 October 2025
    You know the reviews are bogus when they have 160 x 4 to 5 star reviews when they just took ownership and rebranded in the last few days. They took out all the keypads and now only have a QR code to get in and out which doesn’t appear to work, and the phone number doesn’t work after hours. Got locked in with another customer and thankfully Henrico PD blessed off on us disassembling part of the gate to get out after an hour so of unsuccessful attempts to access the system themselves. So yeah, good job 10 Fed. ... Read more
    Chad - 1 October 2025
    Now that Public Storage has merged over to 10 federal storage without my knowledge, I am ready to vacate. I completely despise how they have their systems set up for customers. It is not effective or efficient. You cannot speak with a live person. It sends you to a voicemail. The online is not a set up for someone that doesn’t have computer skills and it takes a week after you’ve attempted to contact multiple numbers. I called over 10 times and still no return call. The system is set up for late fees to be added to your account before the date overall I have attempted to contact someone in reference to my monthly statement which not to mention has went up $100 twice so I’m now paying $400 a month for a 8 x 11 unit horrible experience, and I definitely will be vacating. This company is unorganized, unethical, unprofessional, overall corrupt. ... Read more
    LaLa L. - 5 September 2025
    Modern example of right hand doesn't know what left is doing. I vacated my unit before my bill was due, informed company via phone call and 3 weeks later, I'm getting calls, texts and emails that my bill is due. No matter how many times I call or who I talk to, no resolution. ... Read more
    Juan - 17 February 2025
    Make sure you open and close doors to see if they function correctly, my storage unit door was damaged since day 1, we didnt notice till after, they wanted to give me another one after I had already organized everything In there. They took my lock off for a late payment I made, and now I'm more behind payments as they ridiculously Increased my price from $140 to $258 and with late fees it's $53 and keeps increasing. Being that they alert you on putting your stuff on Auction even if you make partial payments. I regret coming to this place, we are always afraid of coming there n not finding our belongings. It makes it harder to keep up with payments as it keeps going up higher n higher every month. There's other places I searched n their prices stay the same thru out the whole time. When I called customer service they said the property manager is allowed to increase prices for maintaining the place, so basically it comes from our pocket to fix their place up. ... Read more
    Ms. C. - 10 February 2025
    Amazing customer service at the 9120 W. Broad St location. Jawaan helped to get us the best location and a great deal for our storage needs. Adam jumped in with great energy to make sure we got what we needed. They were both super nice and helpful throughout. Edited to 4 stars: I was charged twice and struggled to get someone on the line after several tries to explain the charges, despite leaving a message for a property manager. The general public storage customer number - to speak to an agent - was also challenging to find. When I reached them were helpful and revealed a credit on my account that you can’t see in the app that I was asked to download. Not the best post-transaction service. I would recommend making the app more robust for transparency and creating less steps to reach a human to resolve issues. inconvenient after thinking everything was appropriately squared away. ... Read more
    Chavon s. - 31 January 2025
    I have multiple units and this is my favorite location! I called in today with questions about auto-pay, Kevin and Trevor were extremely helpful! Lol I think they noticed my sense of urgency while calling from work. They were kind and assisted me immediately. I received a confirmation email as soon as the call ended, and I returned to work shortly after. I appreciate you guys for providing the customer service I REALLY needed today! No hassle, direct communication, and solved my issues in a timely manner. Keep up the great work! ... Read more
    T S. - 3 December 2024
    I've had nothing but Awesome service from 1901 W. Broad St. Public Storage! The staff is super nice, very professional and the facility is very clean. The prices and the discounts are amazing! I would recommend this company to anyone who is looking for a space to store their belongings. ... Read more
    Ebony H. - 1 November 2024

    About this facility

    Located at 9120 West Broad Street, Richmond, VA, this 10 Federal Storage facility offers a range of unit sizes, including Small, Medium, and Large, to suit diverse storage needs. Conveniently situated near a bustling residential and commercial area, this facility is an excellent option for those in need of extra space in Richmond.

    This facility features climate-controlled units, which are ideal for protecting sensitive items from the region's humid summers and fluctuating temperatures. With options for indoor access, drive-up access, and first-floor units, accessing your belongings is both easy and efficient. The facility also offers parking, making it a convenient solution for vehicle storage. Other outstanding features include 24-hour access and a gate for secure entry, ensuring you can retrieve your items whenever needed. Security is a priority, with security cameras providing constant monitoring.

    For added convenience, this location supports contactless renting and offers online payment options, streamlining the rental process. Moving supplies are also available on-site for purchase, making it a one-stop solution during transitions. Unstaffed but well-equipped, this facility is perfect for self-reliant renters seeking secure and flexible storage options.

    Price comparison

    See how this facility's unit prices compare to others in Henrico, broken down by size.

    Small $62/mo
    Location minimum Location maximum
    $47/mo $221/mo
    Medium $112/mo
    Location minimum Location maximum
    $76/mo $433/mo
    Large $219/mo
    Location minimum Location maximum
    $73/mo $613/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    73

    out of 100

    Walk Score

    Very Walkable

    Most errands can be accomplished on foot

    49

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 73, Bike Score®: 49

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Guitar Center

      Shopping 0.05 miles

    • Sam Ash Music

      Shopping 0.07 miles

    • Wendy's

      Food & Drinks 0.09 miles

    • Car Pool Car Wash

      Services 0.09 miles

    • Royal Bazaar

      Grocery Stores 0.1 miles

    • Kickback Jack's

      Food & Drinks 0.1 miles

    • Desi Street Food

      Food & Drinks 0.12 miles

    • Chick-fil-A

      Food & Drinks 0.12 miles

    • Cold Stone Creamery

      Food & Drinks 0.13 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 9120 West Broad Street offers 24/7 access, allowing you to visit your unit at your convenience.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At 10 Federal Storage - 9120 West Broad Street, available security amenities may include Security Camera, Gate, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 9120 West Broad Street for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
    Contact this property now:
    (804) 408-4595