Public Storage - 854 Widgeon Road, Norfolk, VA 23513

4.7/5 - 815 Reviews
Location:
854 Widgeon Road, Norfolk, VA 23513
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 854 Widgeon Road, Norfolk, VA 23513

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x15 Self Storage 75 Sq. Ft.
    Elevator Access Swing First Floor Access
    $111/mo
    5x10 Self Storage 50 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $121 - $123/mo
    5x10 Self Storage 50 Sq. Ft.
    Elevator Access Swing First Floor Access
    $114/mo
    10x15 Self Storage 150 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $181/mo
    10x12 Vehicle 120 Sq. Ft.
    Car Storage Drive-up Access Outdoor Access Parking
    $86/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $204/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $198/mo
    10x10 Self Storage 100 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $176/mo
    10x10 Self Storage 100 Sq. Ft.
    Elevator Access Swing First Floor Access
    $160/mo
    15x30 Vehicle 450 Sq. Ft.
    Boat Storage Roll-Up Drive-up Access Outdoor Access Parking RV Storage
    $385/mo
    10x30 Vehicle 300 Sq. Ft.
    Boat Storage Roll-Up Drive-up Access Outdoor Access Parking RV Storage
    $356/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Roll-Up Drive-up Access Outdoor Access Parking
    $244/mo
    10x20 Self Storage 200 Sq. Ft.
    Roll-Up
    $243/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Contactless Renting
    • Security Camera
    • Gate
    • Unstaffed Location
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4.7/5
    Average rating
    815
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    I’ve had several units at this place for years and their prices, units, and management have been nothing but extraordinary! The manager, Terry, has been absolutely phenomenal anytime I’ve ever had any questions or needed anything. I have my last month of renting here only because I now have enough space to move everything in my home. But if I ever need to rent a unit again, I won’t be renting from anywhere except for here. Excellent job Terry, and other staff, and thank you for being such an amazing employee(s)!!! ... Read more
    Parker007 B. - 2 April 2026
    Things I liked: 1.was convenient to enter the code thru phone or on keypad at the gate 2.Excellent hours of operation for the storage unit 3.Well lit storage lot 4. I didnt have to drive back 20 Minutes to the lot to cancel my rent, they already did! 5. Storage unit at the time of purchase had a decent price. Things I didn’t like: 1. Rent increases quite often like every other month, for me at first I paid $54 and I rented it for like a year and 2 months and once I paid my final bill it went up to $100. 2. One time I thought I had lost my keys and I had called them to pay for another one, it seemed like a mess. In order for me to get new keys, I had to wait 2 weeks for someone to come out of town with a lock breaker to break my lock and I had to pay I think like $30 bucks for them to do all of that, thank God I found my keys. 3. Of the rent is increasing so rapid like that, they could have at least made the walls inside the storage unit metal or something hard because the card board cuts so easily, I could see another persons belongings sticking thru mine. 4. Probably the worst one of all. I had came in one month and I seen rat poop everywhere. Once u moved my stuff out, they got in almost all of my stuff, even stuff that I had in boxes, now granted some of this is my fault bc I put some food in there in cardboard boxes but I noticed that they had damaged stuff that didn’t even have food it in it, they got all in my bags, blender, clothes. I’ve looks at other reviews and I guess I’m not the only person that had this happened, it’s not normal. They really need to do something about that. I had to throw away a lot of stuff and wash almost everything that was in there. I’m not looking for any refunds but I hope that they resolve that issue. The storage units are not fully secure if big rats can get in. I recommend if you are going to put your stuff in their storage units, please use tubberware ware or anything hard. Do not put your stuff in boxes or trash bags otherwise you’ll be in for a disaster. Or I would just recommend going to an indoor storage facility. ... Read more
    Jasmine P. - 18 January 2026
    When I moved out, there were black and tan bugs all over my stuff. There were bugs in my storage unit which I paid extra to be in a building, in a climate controlled space where outdoor things wouldn’t get in. There were bugs all over the place as soon as you walk in the building that holds the storage unit, all over the door and walkway as well. I am extremely disappointed and disgusted that bugs were not only all over the place, but all over my belongings as I had been in the unit less than a month! I do not recommend this location at all!! The lady behind the counter wasn’t very nice or receptive, and mentioned to another guest that I might be a “secret shopper”. ... Read more
    Taylor K. - 10 October 2025
    Eva M. - 16 August 2025
    I recently rented a unit at the Public Storage located at 854 Widgeon Rd, Norfolk, VA. I was disappointed with the overall condition of the facility. The place was noticeably dirty and had a strong mildew smell as soon as I walked in. I specifically requested an indoor climate-controlled space, similar to what I previously used in Goose Creek, SC, but the temperature inside this facility felt closer to 80 degrees. It didn’t feel properly climate-controlled. The insulation also appeared worn down and not in the best shape, which doesn’t give me much confidence in long-term storage here. It’s functional for short-term needs, but if you’re looking for clean, well-maintained, and truly climate-controlled storage, you may want to look elsewhere. ... Read more
    Ernesto S. - 22 June 2025
    I have dealt with many storage company and I have to say Gladys hands down is the most helpful kindness and very serious about her job she is always available, quick and very knowledgeable she has been so awesome. Thank Gladsy ... Read more
    Stacy F. - 9 June 2025
    Gladys was absolutely amazing! She helped me find the best deal on a storage unit and made the entire process smooth and stress-free. She was friendly, professional, and truly went the extra mile to make sure I was taken care of. It’s not easy to find someone who genuinely cares about helping others, but Gladys is that person. I’m so grateful for her support — if you need a storage unit, I highly recommend asking for Gladys! ... Read more
    Gabriel R. - 31 May 2025
    Kehlani P. - 29 March 2025
    am not sure why people and AI overview on Google has mixed reviews. This place is past rentable. If your storage is outside than you might not have problems. But if you are in the inside you are at a grand loss. I rented 11/9/24 had to go back home to Dallas, was only gone to weeks, upon my return lost all my clothes was in unit H56 I thought it was a racoon. But dead rats in my clothes which where in bags on hangers, they where dead the smell so bad, maggots everywhere Gladys the manager was cleaning it up and could barely stand it. I got the city involved and it has been ongoing. They get good reviews to mask and bury the bad and truthful ones. They sweep up the rat poop so tenants and rental prospects will not know. I found out this has been an ongoing problem since 2019. The insurance will mot cover it. The city of norfolk is still doing their due diligence to make them rectify this infestation and it is. Renting from this place is loosing everything you own even if it's for two week. Gladys is untrustworthy. A smile of deceit. And corporate hides behind unsupported regulations on storages ivhad conversation s with them and they actually brag about it. Hardworking people loosing their valuables. Disgusting and despicable what these people are doing. ... Read more
    Faronda L. - 27 March 2025
    Vasco D. - 13 February 2025
    quinta b. - 12 February 2025
    First time renting a storage unit & NEVER AGAIN will i go to public storage. I had my storage unit from March to August & when i came back, mice went through my things. Boxes were torn through, mice poop literally EVERYWHERE. They bit through my couch and a seat apart of my balcony set. I understand things happen but the insurance that you are forced to get through public storage covered NOTHING. The lack of consideration regarding this issue tells me all i need to know about this company but it’s a lesson learned. ... Read more
    Kendra H. - 23 August 2024

    About this facility

    Located at 854 Widgeon Road, Norfolk, VA, this Public Storage facility offers a variety of storage unit sizes, including small, medium, and large options, tailored to fit a wide range of storage needs. With climate-controlled units, this facility is particularly beneficial in Norfolk’s humid climate, ensuring your belongings are protected from heat and moisture. The indoor access adds an extra layer of protection and convenience, while elevators and first-floor access make moving items in and out of multi-level storage spaces easier.

    This facility takes convenience further with drive-up access for select units, making loading and unloading heavy or bulky items simple. For vehicle owners, the facility also provides parking and RV storage, ideal for those who need a secure space for cars, trucks, or recreational vehicles. The property is equipped with security cameras to enhance safety, and the contactless renting option makes the rental process quick and hassle-free.

    For individuals on the move, moving supplies available for purchase onsite help streamline the packing process. With its combination of modern amenities, Norfolk residents will find this facility a great fit for storing seasonal items, household overflow, or vehicles securely and efficiently.

    Price comparison

    See how this facility's unit prices compare to others in Norfolk, broken down by size.

    Small $115/mo
    Location minimum Location maximum
    $29/mo $283/mo
    Medium $168/mo
    Location minimum Location maximum
    $64/mo $332/mo
    Large $307/mo
    Location minimum Location maximum
    $129/mo $531/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    57

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    40

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    45

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 57, Transit Score®: 40, Bike Score®: 45

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Virginia Department of Transportation

      Services 0.48 miles

    • Norfolk PD 3rd Precinct

      Services 0.54 miles

    • Hardee's

      Food & Drinks 0.62 miles

    • Bangkok Thai Cuisine

      Food & Drinks 0.63 miles

    • Shell

      Services 0.68 miles

    • Walmart Supercenter

      Grocery Stores 0.69 miles

    • Walmart

      Services 0.71 miles

    • Bojangles'

      Food & Drinks 0.72 miles

    • Rent-A-Center

      Shopping 0.73 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 854 Widgeon Road is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 854 Widgeon Road, available security amenities may include Security Camera, Gate, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 854 Widgeon Road for specific restrictions and recommendations.

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