Extra Space Storage - 385 South Naval Base Road, Norfolk, VA 23505

4.8/5 - 876 Reviews
Location:
385 South Naval Base Road, Norfolk, VA 23505
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.

Extra Space Storage - 385 South Naval Base Road, Norfolk, VA 23505

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x8 Self Storage 80 Sq. Ft.
    Climate-Controlled
    $110/mo
    9x8 Self Storage 72 Sq. Ft.
    $75/mo
    8x12 Self Storage 96 Sq. Ft.
    Climate-Controlled
    $132/mo
    8x12 Self Storage 96 Sq. Ft.
    $79/mo
    8x11 Self Storage 88 Sq. Ft.
    $75/mo
    8x10 Self Storage 80 Sq. Ft.
    Climate-Controlled
    $110/mo
    8x10 Self Storage 80 Sq. Ft.
    $75/mo
    8x9 Self Storage 72 Sq. Ft.
    $75/mo
    8x7 Self Storage 56 Sq. Ft.
    $75/mo
    7x10 Self Storage 70 Sq. Ft.
    $75/mo
    6x8 Self Storage 48 Sq. Ft.
    $75/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled
    $104/mo
    5x15 Self Storage 75 Sq. Ft.
    $75/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $95/mo
    5x10 Self Storage 50 Sq. Ft.
    $75/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    $95/mo
    5x5 Self Storage 25 Sq. Ft.
    $68/mo
    4x15 Self Storage 60 Sq. Ft.
    Climate-Controlled
    $95/mo
    4x15 Self Storage 60 Sq. Ft.
    $75/mo
    4x10 Self Storage 40 Sq. Ft.
    Climate-Controlled
    $95/mo
    4x10 Self Storage 40 Sq. Ft.
    $75/mo
    4x5 Self Storage 20 Sq. Ft.
    $62/mo
    16x10 Self Storage 160 Sq. Ft.
    $105/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $185/mo
    10x15 Self Storage 150 Sq. Ft.
    $99 - $192/mo
    10x14 Self Storage 140 Sq. Ft.
    Climate-Controlled
    $173/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $133/mo
    10x10 Self Storage 100 Sq. Ft.
    $80/mo
    9x18 Self Storage 162 Sq. Ft.
    $204/mo
    8x20 Self Storage 160 Sq. Ft.
    $105/mo
    8x18 Self Storage 144 Sq. Ft.
    Climate-Controlled
    $178/mo
    8x18 Self Storage 144 Sq. Ft.
    $95/mo
    8x15 Self Storage 120 Sq. Ft.
    Climate-Controlled
    $156/mo
    8x15 Self Storage 120 Sq. Ft.
    $92/mo
    8x13 Self Storage 104 Sq. Ft.
    $83/mo
    6x20 Self Storage 120 Sq. Ft.
    Climate-Controlled
    $156/mo
    5x23 Self Storage 115 Sq. Ft.
    $186/mo
    5x20 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $133/mo
    20x25 Vehicle 500 Sq. Ft.
    Drive-up Access Parking RV Storage
    $489/mo
    14x20 Self Storage 280 Sq. Ft.
    $197/mo
    13x20 Self Storage 260 Sq. Ft.
    $186/mo
    12x25 Self Storage 300 Sq. Ft.
    $212/mo
    12x20 Self Storage 240 Sq. Ft.
    Climate-Controlled
    $368/mo
    11x25 Self Storage 275 Sq. Ft.
    $196/mo
    11x23 Self Storage 253 Sq. Ft.
    $182/mo
    11x20 Self Storage 220 Sq. Ft.
    $144/mo
    10x30 Vehicle 300 Sq. Ft.
    Parking RV Storage
    $199 - $355/mo
    10x25 Vehicle 250 Sq. Ft.
    Drive-up Access Parking RV Storage
    $296/mo
    10x25 Self Storage 250 Sq. Ft.
    $178/mo
    10x20 Vehicle 200 Sq. Ft.
    Climate-Controlled Car Storage Drive-up Access Parking
    $289/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Drive-up Access Parking
    $199 - $237/mo
    10x20 Self Storage 200 Sq. Ft.
    $131/mo
    9x46 Self Storage 414 Sq. Ft.
    $437/mo
    9x28 Self Storage 252 Sq. Ft.
    $299/mo
    9x23 Self Storage 207 Sq. Ft.
    $137 - $245/mo
    8x25 Self Storage 200 Sq. Ft.
    $131/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Online Payment
    • RV Storage

    Customer reviews

    4.8/5
    Average rating
    876
    Number of reviews

    Read some helpful reviews of Extra Space Storage, shared by real renters with genuine experiences and honest opinions.

    Facility smelled great, appearance look great. The associate that assisted me and my relative was very knowledgeable and helpful. Probably only say wish there was two members instead of just one, but... nonetheless, the gentlemen assisted us nicely. Thank you. ... Read more
    Bryan A. - 25 April 2026
    Gabrielle B. - 23 March 2026
    Office was clean and recently renovated. Mrs. Becky was a great help! Very kind and friendly, she was very knowledgeable and took the time to explain any and all questions I had.exemplary customer service and highly recommend ... Read more
    Adam S. - 21 February 2026
    This is a top-notch facility. It is always clean, well-maintained, and they have great availability. One of the best features is that you can rent your unit online, which makes the whole process fast and seamless. The manager is wonderful (Juanita I believe)—she truly runs the place with care and is always willing to work with you. It’s rare to find this level of personal service combined with great technology. Highly recommend! ... Read more
    Brian N. - 22 January 2026
    Yolanda is the best … she went out of her way to help make sure my parents and I found my new storage unit, and received the correct lock, and everything. I am just so grateful for her wonderful customer service and care. ... Read more
    amanda c. - 18 January 2026
    I had a great experience at Extra Space Storage in Norfolk. The entire property was very clean, including the bathroom in office. The roads were well maintained. I also appreciated that it was gated and the many cameras around the facility, which made me feel safe while on site. Yolanda and Ryan were amazing and super friendly, welcoming, and extremely helpful. Ryan even had a fresh fragrance that added to the positive impression. Their customer service really stood out and made the visit easy and enjoyable. I would definitely recommend this location to anyone looking for secure and well kept storage with outstanding staff! ... Read more
    Chanel V. - 23 December 2025
    King R. - 14 October 2025
    Shakila E. - 26 September 2025
    Patrick G. - 4 September 2025
    Sheiana “. - 2 September 2025
    The manager, Yolanda is very rude and she lies and falsely accuses people and makes assumptions when they’re in the storage unit cleaning up getting everything out her and the staff are liars and are not professional. I would not recommend the location of naval base Road to anybody. ... Read more
    Nicholas M. - 22 July 2025
    Yolanda B. was a great help and was very friendly in getting us signed up for our new storage unit. The advertised price and convenience of location is what initially drew a sin, but Yolanda had us seal the deal. ... Read more
    Galen A. - 9 June 2025
    Jamelle S. - 21 April 2025
    Brittany was very friendly and easy to approach. I have severe social anxiety and have very hard time speaking to ppl I dont kno. She helped me fix an issue where I had rented a unit at wrong location online and did it all in such a short time like within minutes . She didn't make me feel ignorant or uncomfortable at all. I would work with her anytime. Thank u so much Brittany ... Read more
    Bella H. - 15 April 2025
    Kara H. - 1 April 2025
    Jason E. - 27 March 2025
    Not a safe place to store your belongings... They have about a 2 foot gap opening at the top of your storage which allows thieves to climb over the wall with easy access to get into your storage to steal your belongings... After they finish with your storage they can easily climb into the next door and then to the next storage to steal other people valuables...They stole over $4000 in valuables from me....The manager showed no concern or gave me any support when I went to the office to report the burgery... They just tell you to call to make a police report and call your insurance...SMH... I have rented from several storage facilities in my time and by far this is the Worst... THIS IS THE FIRST STORAGE THAT I HAVE SEEN WITH A LARGE OPENING AT THE TOP TO GIVE THIEVES EASY ACCESS TO CLIMB INTO YOUR STORAGE TO STEAL YOUR BELONGINGS ... If you have a storage there, please go in and inspect your storage Make sure no bags.All boxes have been bust it open .. you may not notice that your belongings are gone until you go looking for something .... Don't Rent From Here.... Find a more secure facility to store your belongings unless you want them stolen ... Read more
    Gee M. - 13 February 2025
    Headlight stuff stored there about 7 months and I was ready to move out of this storage area. I took time off work in order to move some of my things but could not get my things out of my storage area because they had a red lock on it even though I had paid the bill over a week ago and they were not in their office but just left the sign on the door explaining they're not there for the holiday weekend. I could not get in touch with anyone and couldn't get my things after taking off of work. This cost me in pay and I can afford to take more days off. This made me very upset I left in my phone message and they never got back to me they just ignored me. I told them I need to be reimbursed I've never heard from them. Very unprofessional. Well not store my things there again. ... Read more
    Anja B. - 26 January 2025
    I have nothing but great raves about one of the associates at Life Storage Yolanda she is the best worker that I have ever seen. She goes out of her way to help you and make sure that everything is just the way you want it there even on her days off I think I made a very good choice and choosing this location for my storage needs, I truly recommend working with Yolanda at this location ... Read more
    Veronica C. - 31 October 2024

    About this facility

    Located at 385 South Naval Base Road, this Extra Space Storage facility offers a convenient solution for residents and businesses in Norfolk, VA. With small, medium, and large units, it caters to a range of needs, from storing seasonal items to housing the contents of an entire home during a move. The inclusion of climate-controlled units ensures temperature-sensitive belongings like electronics, furniture, and documents are protected, especially in Norfolk's variable weather conditions.

    This facility combines versatility with security. Storage options include both indoor units and drive-up access, making packing or unloading hassle-free. For vehicles, the facility features parking and even RV storage, ideal for Norfolk's outdoor enthusiasts or those with limited driveway space. With a gated entrance, security cameras, and an onsite manager, you can trust your items are in good hands.

    Convenience is further enhanced with contactless renting, online payment options, and a retail section for moving supplies. This Extra Space Storage facility is perfect for military families, apartment dwellers, and anyone needing secure, accessible storage in the Norfolk area.

    Price comparison

    See how this facility's unit prices compare to others in Norfolk, broken down by size.

    Small $85/mo
    Location minimum Location maximum
    $29/mo $283/mo
    Medium $135/mo
    Location minimum Location maximum
    $64/mo $332/mo
    Large $237/mo
    Location minimum Location maximum
    $129/mo $531/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    35

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    46

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    40

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 35, Transit Score®: 46, Bike Score®: 40

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Virginia Department of Transportation

      Services 0.28 miles

    • Rent-A-Center

      Shopping 0.4 miles

    • Truist

      Services 0.4 miles

    • Bangkok Thai Cuisine

      Food & Drinks 0.41 miles

    • Old VA Ham Shop

      Grocery Stores 0.42 miles

    • Taco Bell

      Food & Drinks 0.42 miles

    • McDonald's

      Food & Drinks 0.42 miles

    • Shell

      Services 0.43 miles

    • Dollar Tree

      Shopping 0.43 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 385 South Naval Base Road is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat: 9 a.m. - 5:30 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 385 South Naval Base Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 385 South Naval Base Road for specific restrictions and recommendations.

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