AAAA Self Storage - 426 Elm Avenue, Portsmouth, VA 23704

4.8/5 - 391 Reviews
Location:
426 Elm Avenue, Portsmouth, VA 23704
Office hours:
  • Mon-Sat: 9 a.m. - 5 p.m.
(757) 337-4745

AAAA Self Storage - 426 Elm Avenue, Portsmouth, VA 23704

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x10 Self Storage 50 Sq. Ft.
    First Floor Access
    $63 - $70/mo
    5x5 Self Storage 25 Sq. Ft.
    First Floor Access
    $50/mo
    15x10 Self Storage 150 Sq. Ft.
    $145/mo
    10x15 Self Storage 150 Sq. Ft.
    $145/mo
    10x10 Self Storage 100 Sq. Ft.
    First Floor Access
    $86 - $117/mo
    10x20 Self Storage 198 Sq. Ft.
    $79/mo
    10x20 Self Storage 196 Sq. Ft.
    $77/mo
    8.5x20 Self Storage 174 Sq. Ft.
    $68/mo
    13x20 Self Storage 256 Sq. Ft.
    $70/mo
    10x20 Self Storage 200 Sq. Ft.
    $148/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Gate
    • Parking
    • Credit Cards Accepted
    • First Floor Access
    • Online Payment
    • RV Storage

    Customer reviews

    4.8/5
    Average rating
    391
    Number of reviews

    Read some helpful reviews of AAAA Self Storage, shared by real renters with genuine experiences and honest opinions.

    I rarely leave reviews, but I felt compelled to share how grateful I am for the outstanding customer service I’ve received from Shay and Nicole. I first rented my storage unit during a very difficult period in my life, and over the years Shay has consistently gone above and beyond to help me navigate the system, stay informed, and manage my belongings while living out of state. Knowing that someone is looking out for my account and keeping me updated has given me tremendous peace of mind. Whenever Shay isn’t available, Nicole has been equally helpful, professional, and kind. Together, they make an incredible team and have always treated me with patience, respect, and genuine care. Managing a storage unit from another state can be stressful, but thanks to Shay and Nicole, it has been seamless. Their dedication to customer service is exceptional, and they are a big reason why I continue to trust this facility with my belongings. Thank you both for everything you do. Your hard work, professionalism, and kindness truly make a difference. ... Read more
    Sarah G. - 5 June 2026
    Linda M. - 1 June 2026
    STAY FAR AWAY FROM THIS PLACE. SOMETHING ALWAYS GOING ON AT THEIR. YOUR STORAGE UNIT IS NOT SAFE AT ALL. TALKING ABOUT THE RATS VANDALISM. THEY DONT HAVE SECURITY CAMERAS TO RECORD WHEN THEM STORAGE UNITS BE GETTING BROKEN INTO. I REMEMBER WHEN I HAD MY STORAGE UNIT AT AAA STORAGE I SEEN WHERE PEOPLES STUFF REALLY GOTTEN DESTROYED. MAKE SURE IF YOU USE THIS DISGUSTING STORAGE UNIT MAKE SURE YOU USE YOUR HOME INSURANCE OR RENTAL INSURANCE HERE. TRUST ME YOU Going TO NEED IT ... Read more
    Hamburger - 4 February 2026
    Nailah M. - 15 January 2026
    Ron J. - 14 January 2026
    Markia L. - 3 October 2025
    I have been with AAAA Self storage for 3 years now and I could not be happier with the facility and also the employees. Shae is a gem, and has always answered any questions I had about sizing and rent and how to go about getting a unit. I recently chose to downsize, and transferring units was a breeeeeeze. If you need storage I would 10000/10 recommend AAAA Self Storage, ask for Shae. ... Read more
    hannah U. - 27 June 2025
    Bryce P. - 14 June 2025
    Tamika M. - 2 June 2025
    Pamela J. - 26 February 2025
    Monica D. - 25 February 2025
    Beaun G. - 24 January 2025
    Yesterday I had the most horrible experience ever there. First, the office stated that is open till 6:00 but they were gone at 5:15. (They say winter hours even though it's not winter yet). Then it was pitch Black and I wasn't able to see except for the flashlight on my phone. Then, the lock that I want to cut off was still up there. I waited for someone to call me back from the office not knowing that they were already closed but that never happened. They wanted to know what I wanted for compensation I said the U-Haul rental which is the same as the lock fee we agreed on it. They said they would come and cut it off Monday(this is Tuesday) . Instead of trying to solve the problem that they cause for their customer they just wanted to protect their workers incompetence! Very dissatisfied customer at the moment and if I didn't have so much stuff in the unit I would pull it all out right now & go somewhere else. Not happy about wasting my time my money or my life sitting in a dark parking lot with no one around desolate for 45 minutes waiting on employees that's not going to show up, smdh ... Read more
    Lisa A. - 3 December 2024
    Dr D. - 22 November 2024

    About this facility

    Located at 426 Elm Avenue in Portsmouth, VA, this AAAA Self Storage facility offers a range of unit sizes, including small, medium, and large, to suit various storage needs. Its climate-controlled units help protect your belongings from the region's seasonal humidity and temperature fluctuations, making it an excellent choice for sensitive items like electronics or furniture.

    Features like drive-up access and indoor units provide convenient options for loading and unloading, whether you prefer to walk directly to your unit or pull your vehicle right up to it. Offering parking and RV storage, this facility is also an ideal solution for those needing additional space for vehicles or recreational equipment. The onsite manager and gated access ensure added peace of mind when it comes to security.

    With payment options like credit card acceptance and online payment, along with a retail shop for moving supplies, this facility simplifies the entire storage process. It’s an excellent option for residents in and around Portsmouth seeking secure, flexible storage solutions.

    Price comparison

    See how this facility's unit prices compare to others in Portsmouth, broken down by size.

    Small $57/mo
    Location minimum Location maximum
    $25/mo $178/mo
    Medium $100/mo
    Location minimum Location maximum
    $68/mo $295/mo
    Large $109/mo
    Location minimum Location maximum
    $70/mo $547/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    83

    out of 100

    Walk Score

    Very Walkable

    Most errands can be accomplished on foot

    43

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    66

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 83, Transit Score®: 43, Bike Score®: 66

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Domino's

      Food & Drinks 0.11 miles

    • Dollar Tree

      Shopping 0.13 miles

    • Super Value Inn Ports Mouth/Olde Town Area

      Services 0.22 miles

    • Food Lion

      Grocery Stores 0.25 miles

    • Family Dollar

      Shopping 0.25 miles

    • KFC

      Food & Drinks 0.27 miles

    • Hardee's

      Food & Drinks 0.28 miles

    • Wendy's

      Food & Drinks 0.29 miles

    • Church's Chicken

      Food & Drinks 0.31 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 426 Elm Avenue is accessible during regular access hours, typically Mon-Sat: 9 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At AAAA Self Storage - 426 Elm Avenue, available security amenities may include Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 426 Elm Avenue for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
    Contact this property now:
    (757) 337-4745