Public Storage - 1090 West 35th Street, Norfolk, VA 23508

4.7/5 - 804 Reviews
Location:
1090 West 35th Street, Norfolk, VA 23508
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 1090 West 35th Street, Norfolk, VA 23508

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x7 Self Storage 70 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $127/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $117/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $97/mo
    5x7 Self Storage 35 Sq. Ft.
    Climate-Controlled Elevator Swing
    $101/mo
    5x7 Self Storage 35 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $101/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $98/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $169/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $162/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $139 - $166/mo
    20x25 Self Storage 500 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $531/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $212/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $189/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $215/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $188/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.7/5
    Average rating
    804
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    Brenda and Karen were absolutely outstanding during my second move from Norfolk to Williamsburg. They both bent over backwards to help me through every step of the process, making what could have been a stressful experience feel smooth and manageable. Their kindness, professionalism, patience, and willingness to go above and beyond were truly exceptional. If I could send them medals, I would. They both deserve recognition for the way they treat customers and for the genuine care they show in their work. Thank you, Brenda and Karen, for making such a positive difference during my move. Public Storage is fortunate to have both of you on their team. ?? to you both ... Read more
    Migdia C. - 16 June 2026
    I've had a unit here for 2 years. Every time I've come in Brenda greets me kindly. She is very friendly and helpful whenever I had an issue. I'm moving out now and she has made the whole process smooth and easy. Thank you Brenda for all your help! ... Read more
    Jordan H. - 10 June 2026
    Brenda was very helpful with 3 auctions I had to pay for and she took her time to make sure I had everything I needed while accommodating other guests at the same time. Very smooth transactions. Thank you ... Read more
    Elle - 26 March 2026
    Doris C. - 9 March 2026
    Brenda is a powerhouse. When I found this facility.. it was hot & overwhelming day. Brenda was efficient, informative & customer service driven. Made sure we were checked in.. had carts & was clear on storage contract. I can always call & know things will get taken care of. Thank you Brenda! Best storage in Norfolk ... Read more
    Diondra G. - 16 January 2026
    Customer service has been incredible and this whole process of getting a storage unit has been seamless. Brenda and Karen have been so nice and helpful. So grateful I went with Public Storage, especially at this location! ... Read more
    Geoffrey H. - 3 September 2025
    When i initially walked up to the door it was locked and it concerned me because i knew for in fact they were not closed. I was going to leave and just go to another location . However , i decided to wait and i am SO GLAD I DID . i met Ms. Karen and when i tell you she is such a BREATH OF FRESH AIR . a beautiful beam of light , she made my experience soooo special and painless and made me feel a little better with what i had goin on. I truly thank her for this 5-Star experience. She was knowledgeable and have AWESOME customer service. ... Read more
    Zenita W. - 26 August 2025
    I had a fantastic experience at Public Storage, largely thanks to Miss Brenda. She was incredibly helpful right from the start, patiently guiding me through everything – the facility layout, parking rules, details about the area, and even how to use the app. I also noticed how clean and well-maintained the facility was, which speaks volumes about her dedication. Brenda made the whole process easy and pleasant. Highly recommend this location! ... Read more
    Eric S. - 19 April 2025
    Augenae P. - 28 March 2025
    I had a wonderful experience here! Brenda in particular is amazing, she truly goes above and beyond. I definitely will use this location again if I have any storing needs. ODU students definitely choose this location! ... Read more
    Cameron T. - 18 January 2025
    julia e. - 17 January 2025
    **Extremely Disappointed with Public Storage** I recently used Public Storage for my storage needs, and I was thoroughly disappointed with my experience. Upon returning from deployment, I discovered my belongings covered in rat droppings. While the staff member I spoke with was apologetic, she did nothing to address the rat infestation. To make matters worse, Public Storage does not offer waste removal services or the use of the dumpster on site, so we had to pay a separate company to take away the rat-infested items. When I reached out to the corporation about my belongings, which were valued at over $1,000, they only offered a meager $250 in compensation. This lack of support and accountability is unacceptable. I will not be using Public Storage for my future needs and strongly recommend others to steer clear of this business. Additionally, it’s concerning that they are not recognized by the Better Business Bureau. Save yourself the trouble and look for a more reputable storage solution. ... Read more
    Sydney R. - 2 October 2024
    Terrible never coming here again, rat poop and pee where all over my belongings over 900$ of items damaged and stained and you get nothing reimburse but 250 for rodents which is unbelievable considering the amount of mouse poop in my unit that I only had for 2 months ??????? this is a joke no way there still in business, I personally will never put my belongings in a storage ever again, and on top of that they only have one moving cart out of the whole building, and when I reported the mice poop the owner didn’t seem bothered at all. Never again ... Read more
    Porcha B. - 30 September 2024

    About this facility

    This Public Storage facility, located at 1090 West 35th Street in Norfolk, VA, offers a variety of unit sizes, including small, medium, and large, to accommodate diverse storage needs. Whether you're decluttering your home or seeking additional space for belongings, you'll find options to suit you.

    All units feature climate-controlled environments, which is especially important in Norfolk's humid climate to help protect temperature-sensitive items like wood furniture or electronics. The facility is equipped with elevators for convenient access to multi-level storage units, while first-floor access provides added ease for quick loading and unloading. Units include both swing and roll-up doors, giving you flexibility based on your preferences.

    This location prioritizes security with security cameras, a gated perimeter, and the presence of an onsite manager. Indoor access and contactless renting options add convenience, while online payment capabilities and retail supplies like boxes simplify your storage experience. This facility is ideal for residents and businesses in Norfolk seeking secure, modern storage solutions with excellent accessibility.

    Price comparison

    See how this facility's unit prices compare to others in Norfolk, broken down by size.

    Small $107/mo
    Location minimum Location maximum
    $29/mo $283/mo
    Medium $157/mo
    Location minimum Location maximum
    $64/mo $332/mo
    Large $267/mo
    Location minimum Location maximum
    $129/mo $531/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    87

    out of 100

    Walk Score

    Very Walkable

    Most errands can be accomplished on foot

    40

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    61

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 87, Transit Score®: 40, Bike Score®: 61

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • 37th & Zen

      Food & Drinks 0.05 miles

    • District Taco

      Food & Drinks 0.07 miles

    • Old Dominion University Credit Union

      Services 0.07 miles

    • Chicken Salad Chick

      Food & Drinks 0.11 miles

    • CVS Pharmacy

      Services 0.13 miles

    • Dunkin'

      Food & Drinks 0.2 miles

    • Fantom Works

      Services 0.22 miles

    • Sanctuary at The Railyard

      Food & Drinks 0.22 miles

    • L-40

      Services 0.29 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 1090 West 35th Street is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 1090 West 35th Street, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 1090 West 35th Street for specific restrictions and recommendations.

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