Public Storage - 7625 Staples Mill Road, Richmond, VA 23228

4.4/5 - 207 Reviews
Location:
7625 Staples Mill Road, Richmond, VA 23228
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 7625 Staples Mill Road, Richmond, VA 23228

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Retail Available

    Moving and packing supplies available for purchase on-site

  • Onsite Manager

    On-site staff available to assist with property needs

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x15 Self Storage 75 Sq. Ft.
    $139/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $119/mo
    10x15 Self Storage 150 Sq. Ft.
    $184/mo
    10x10 Self Storage 100 Sq. Ft.
    $137/mo
    10x40 Self Storage 400 Sq. Ft.
    $361/mo
    10x20 Self Storage 200 Sq. Ft.
    $302/mo
    No units are currently available.

    Amenities & features

    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Credit Cards Accepted
    • Online Payment

    Customer reviews

    4.4/5
    Average rating
    207
    Number of reviews

    Read some helpful reviews of Public Storage, 7625 Staples Mill Road, Richmond, VA 23228, shared by real renters with genuine experiences and honest opinions.

    Very frustrating experience. I accidentally booked 2 reservations because I thought the first reservations did not go through and was charged twice. I didn't realize it until 2 weeks after when we got an email. Even though they can see that I did not use the second storage unit, they said they couldn't do anything about it. I finally spoke to the property manager after leaving 3 messages. She gave me the District Manager's number and left at least 5 messages. I would not recommend this company. Difficult to get a hold of anyone if you have an issue. ... Read more
    Molly N. - 8 June 2026
    THIS PLACE IS THE WORST PLACE I. HAVE EVER RENTED IN MY LIFE! THEY DO NOT TAKE CARE OF THE PROPERTY! I got a phone call after posting this review and they told me that they property was over 50 years old and I replied you still have to have standards even if the building is that old! ... Read more
    Anna Q. - 8 October 2025
    This place seems like a scam, I'd be very cautious about renting. I have been charged, given "access" and upon arrival was told via their agent from behind a computer screen that I actually didn't have a unit available for me because their manager who is not on site and not accessible cancelled the unit. I completed my contract online and paid the day before my arrival with my belongings. Prior to my arrival I received verification email and texts saying I was confirmed and had an access code. Upon arrival, I was informed by their "live agent" I was connected with via their screen that the manager vacated my unit. Not really understanding what that meant, it was clarified that the manager who was not on site and they had no way of contacting had cancelled my storage unit contract. They cancelled it for no reason and with no contact, I did not receive a text or email saying I did not have a unit available to me so it made no sense. I was told there was nothing I could do but wait until the morning. However my account has been charged, no refund given, and I never once had access to the unit. Had to repivot with all of my stuff in tow which was expensive and inconvenient. This place is a scam ... Read more
    Sofia's V. - 4 March 2025
    They need to be shut down. Location is now a virtual facility. You have to talk to someone through a kiosk.They don’t know what is going on there they sold me a unit that already had a lock on it. They proceed to give me another unit that also had a lock on it. This company is a scam. I ended up going somewhere else to get a unit. I canceled my account they took 29.00 from me. And said it’s non refundable. I canceled my account and saw they are still trying to charge me for the new month even though I called. Do yourself a favor go somewhere else! Horrible experience and I wil never use them again ... Read more
    Letisha W. - 3 March 2025
    Terrible experience here. The property manager is either never on site or never answers the phone. The unit i reserved already had a lock on it, not allowing me to access it. The unit was supposed to be ready 2 days prior to me actually showing up and attempting to access it. And live service help did nothing for me. Terrible customer service. Might change my rating if they actually get their s*** together. Otherwise, avoid this place, store your belongings elsewhere. ... Read more
    [INVALID] - 28 February 2025
    Grow W. - 4 February 2025
    My unit was broken into and most of my personal items were stolen It was reported to the manager at the time but she didn’t seem too interested in reviewing the camera. The marketing is a joke just to get you there for 3 months and they triple the rates. This location isn’t worth the money, the units are old and ragged ... Read more
    MsNLicensedPrettyNurssy - 14 December 2024

    About this facility

    This Public Storage facility, located at 7625 Staples Mill Road in Richmond, VA, provides a variety of storage options with units available in small, medium, and large sizes. Its convenient location serves the growing needs of Richmond residents, whether you’re decluttering your home, downsizing, or in transition.

    The facility offers climate-controlled units, ideal for protecting your items from Richmond's seasonal humidity and temperature swings. Secure drive-up access makes loading and unloading effortless, while the facility’s onsite manager and security cameras provide peace of mind for safeguarding your belongings. For added convenience, this facility features contactless renting, giving you the option to manage your rental without visiting in person. Gated access further enhances security measures.

    With online payment options, credit card acceptance, and a retail selection of moving supplies, this facility is well-equipped to make your storage experience seamless. It’s an excellent choice for residents, businesses, or anyone in need of reliable and accessible storage in the Richmond area.

    Price comparison

    See how this facility's unit prices compare to others in Henrico, broken down by size.

    Small $129/mo
    Location minimum Location maximum
    $47/mo $228/mo
    Medium $161/mo
    Location minimum Location maximum
    $76/mo $360/mo
    Large $332/mo
    Location minimum Location maximum
    $68/mo $598/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    50

    out of 100

    Walk Score

    Car-Dependent

    Some errands can be accomplished on foot

    41

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 50, Bike Score®: 41

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Captain D's

      Food & Drinks 0.1 miles

    • Roy's Express Mart

      Grocery Stores 0.12 miles

    • Citgo

      Services 0.13 miles

    • McDonald's

      Food & Drinks 0.18 miles

    • CVS Pharmacy

      Services 0.18 miles

    • Northstar Academy

      Services 0.22 miles

    • Budget Blinds

      Shopping 0.24 miles

    • Metro by T-Mobile

      Shopping 0.26 miles

    • La Michoacana Meat Market

      Grocery Stores 0.28 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    The facility at 7625 Staples Mill Road is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 7625 Staples Mill Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 7625 Staples Mill Road for specific restrictions and recommendations.

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