Public Storage - 7625 Staples Mill Road, Richmond, VA 23228

4.4/5 - 206 Reviews
Location:
7625 Staples Mill Road, Richmond, VA 23228
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 7625 Staples Mill Road, Richmond, VA 23228

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Retail Available

    Moving and packing supplies available for purchase on-site

  • Onsite Manager

    On-site staff available to assist with property needs

Not sure which size you need? Check our size guide to find the perfect fit.
5x15 Self Storage 75 Sq. Ft.
$116/mo
5x10 Self Storage 50 Sq. Ft.
$90/mo
10x15 Self Storage 150 Sq. Ft.
$209/mo
10x10 Self Storage 100 Sq. Ft.
$191/mo
10x20 Self Storage 200 Sq. Ft.
$227/mo
No units are currently available.

Amenities & features

  • Drive-Up Access
  • Retail Available
  • Onsite Manager
  • Contactless Renting
  • Security Camera
  • Gate
  • Credit Cards Accepted
  • Online Payment

Customer reviews

4.4/5
Average rating
206
Number of reviews

Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

Very frustrating experience. I accidentally booked 2 reservations because I thought the first reservations did not go through and was charged twice. I didn't realize it until 2 weeks after when we got an email. Even though they can see that I did not use the second storage unit, they said they couldn't do anything about it. I finally spoke to the property manager after leaving 3 messages. She gave me the District Manager's number and left at least 5 messages. I would not recommend this company. Difficult to get a hold of anyone if you have an issue. ... Read more
Molly N. - 8 June 2026
THIS PLACE IS THE WORST PLACE I. HAVE EVER RENTED IN MY LIFE! THEY DO NOT TAKE CARE OF THE PROPERTY! I got a phone call after posting this review and they told me that they property was over 50 years old and I replied you still have to have standards even if the building is that old! ... Read more
Anna Q. - 8 October 2025
This place seems like a scam, I'd be very cautious about renting. I have been charged, given "access" and upon arrival was told via their agent from behind a computer screen that I actually didn't have a unit available for me because their manager who is not on site and not accessible cancelled the unit. I completed my contract online and paid the day before my arrival with my belongings. Prior to my arrival I received verification email and texts saying I was confirmed and had an access code. Upon arrival, I was informed by their "live agent" I was connected with via their screen that the manager vacated my unit. Not really understanding what that meant, it was clarified that the manager who was not on site and they had no way of contacting had cancelled my storage unit contract. They cancelled it for no reason and with no contact, I did not receive a text or email saying I did not have a unit available to me so it made no sense. I was told there was nothing I could do but wait until the morning. However my account has been charged, no refund given, and I never once had access to the unit. Had to repivot with all of my stuff in tow which was expensive and inconvenient. This place is a scam ... Read more
Sofia's V. - 4 March 2025
They need to be shut down. Location is now a virtual facility. You have to talk to someone through a kiosk.They don’t know what is going on there they sold me a unit that already had a lock on it. They proceed to give me another unit that also had a lock on it. This company is a scam. I ended up going somewhere else to get a unit. I canceled my account they took 29.00 from me. And said it’s non refundable. I canceled my account and saw they are still trying to charge me for the new month even though I called. Do yourself a favor go somewhere else! Horrible experience and I wil never use them again ... Read more
Letisha W. - 3 March 2025
Terrible experience here. The property manager is either never on site or never answers the phone. The unit i reserved already had a lock on it, not allowing me to access it. The unit was supposed to be ready 2 days prior to me actually showing up and attempting to access it. And live service help did nothing for me. Terrible customer service. Might change my rating if they actually get their s*** together. Otherwise, avoid this place, store your belongings elsewhere. ... Read more
[INVALID] - 28 February 2025
Grow W. - 4 February 2025
My unit was broken into and most of my personal items were stolen It was reported to the manager at the time but she didn’t seem too interested in reviewing the camera. The marketing is a joke just to get you there for 3 months and they triple the rates. This location isn’t worth the money, the units are old and ragged ... Read more
MsNLicensedPrettyNurssy - 14 December 2024

About this facility

Located at 7625 Staples Mill Road, Richmond, VA 23228, this Public Storage facility offers a range of unit sizes, including small, medium, and large, making it suitable for various storage needs. With its central location in Richmond, this facility is convenient for residents and businesses alike, providing a reliable solution for those looking to declutter or store items during a move.

This facility features drive-up access, allowing you to load and unload directly from your vehicle with ease. Enhanced security measures, including a security camera system and an onsite manager, provide peace of mind for storing your belongings. The property also offers the convenience of contactless renting, making the process seamless and efficient. For added ease, you can manage payments using online payment options, and moving supplies are available for purchase on-site.

Ideal for those seeking secure, easily accessible storage with modern conveniences, this Public Storage facility is a top choice for local residents and businesses.

Price comparison

See how this facility's unit prices compare to others in Henrico, broken down by size.

Small $103/mo
Location minimum Location maximum
$47/mo $221/mo
Medium $200/mo
Location minimum Location maximum
$76/mo $433/mo
Large $227/mo
Location minimum Location maximum
$73/mo $613/mo

Location & walkability

This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

50

out of 100

Walk Score

Car-Dependent

Some errands can be accomplished on foot

41

out of 100

Bike Score

Somewhat Bikeable

Minimal bike infrastructure

Walk Score®: 50, Bike Score®: 41

Neighborhood highlights

Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

  • Captain D's

    Food & Drinks 0.1 miles

  • Roy's Express Mart

    Grocery Stores 0.12 miles

  • Citgo

    Services 0.13 miles

  • McDonald's

    Food & Drinks 0.18 miles

  • CVS Pharmacy

    Services 0.18 miles

  • Northstar Academy

    Services 0.22 miles

  • Budget Blinds

    Shopping 0.24 miles

  • Metro by T-Mobile

    Shopping 0.26 miles

  • La Michoacana Meat Market

    Grocery Stores 0.28 miles

Frequently Asked Questions

The right storage unit size depends on what you plan to store and how much space you need to move around your items.

5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

The facility at 7625 Staples Mill Road is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

At Public Storage - 7625 Staples Mill Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

For safety reasons, most self storage facilities restrict certain items. These commonly include:

  • Hazardous, flammable, or toxic materials
  • Perishable food
  • Live plants or animals
  • Cash, firearms, or irreplaceable valuables

Always check with the facility at 7625 Staples Mill Road for specific restrictions and recommendations.

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