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Public Storage - 3533 Franklin Road SW, Roanoke, VA 24014

Self Storage 20 - 300 Sq. Ft.
4.5/5 - 210 Reviews
Location:
3533 Franklin Road SW, Roanoke, VA 24014
24/7 ACCESS
All units
Small
Medium
Large
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Units Availability
Small Storage Unit
15x4
Self Storage
60 Sq. Ft.
Climate-Controlled
First Floor Access
$130/mo
Small Storage Unit
10x9
Self Storage
90 Sq. Ft.
Climate-Controlled
First Floor Access
$171/mo
Small Storage Unit
10x8
Self Storage
80 Sq. Ft.
Climate-Controlled
First Floor Access
$138/mo
Small Storage Unit
10x5
Self Storage
50 Sq. Ft.
Climate-Controlled
First Floor Access
$116/mo
Small Storage Unit
10x4
Self Storage
40 Sq. Ft.
Climate-Controlled
Roll-Up
First Floor Access
$111/mo
Small Storage Unit
5x14
Self Storage
70 Sq. Ft.
Climate-Controlled
Roll-Up
First Floor Access
$107/mo
Small Storage Unit
5x10
Self Storage
50 Sq. Ft.
Climate-Controlled
Roll-Up
First Floor Access
$120/mo
Small Storage Unit
5x5
Self Storage
25 Sq. Ft.
Climate-Controlled
Roll-Up
First Floor Access
$49/mo
Small Storage Unit
5x5
Self Storage
25 Sq. Ft.
Climate-Controlled
First Floor Access
$41/mo
Small Storage Unit
4x5
Self Storage
20 Sq. Ft.
Climate-Controlled
First Floor Access
$41/mo
Medium Storage Unit
20x9
Self Storage
180 Sq. Ft.
Climate-Controlled
Roll-Up
First Floor Access
$183/mo
Medium Storage Unit
20x9
Self Storage
180 Sq. Ft.
Climate-Controlled
First Floor Access
$165/mo
Medium Storage Unit
13x10
Self Storage
130 Sq. Ft.
Climate-Controlled
Roll-Up
First Floor Access
$184/mo
Medium Storage Unit
10x15
Self Storage
150 Sq. Ft.
Climate-Controlled
Roll-Up
First Floor Access
$181/mo
Medium Storage Unit
10x15
Self Storage
150 Sq. Ft.
Climate-Controlled
First Floor Access
$175/mo
Medium Storage Unit
10x10
Self Storage
100 Sq. Ft.
Climate-Controlled
First Floor Access
$183/mo
Large Storage Unit
30x9
Self Storage
270 Sq. Ft.
Climate-Controlled
Roll-Up
First Floor Access
$258/mo
Large Storage Unit
10x30
Self Storage
300 Sq. Ft.
Climate-Controlled
First Floor Access
$226/mo
Large Storage Unit
10x29
Self Storage
290 Sq. Ft.
Climate-Controlled
Roll-Up
First Floor Access
$234/mo
Large Storage Unit
10x25
Self Storage
250 Sq. Ft.
Climate-Controlled
First Floor Access
$207/mo
Large Storage Unit
10x20
Self Storage
200 Sq. Ft.
Climate-Controlled
Roll-Up
First Floor Access
$218/mo
Large Storage Unit
10x20
Self Storage
200 Sq. Ft.
Climate-Controlled
First Floor Access
$186/mo
Large Storage Unit
9x29
Self Storage
261 Sq. Ft.
Climate-Controlled
First Floor Access
$222/mo

Amenities

  • Climate-Controlled
  • Indoor
  • 24 hour access
  • Onsite Manager
  • Contactless Renting
  • Security Camera
  • Parking
  • Keyless Unit Access
  • First Floor Access
  • Multi-Level Storage
  • Online Payment

What customers are saying

4.5/5 - 210 Reviews

Read some helpful reviews of Public Storage at 3533 Franklin Road SW, shared by real renters with genuine experiences and honest opinions.

We have rented many spaces here for years. We currently have two spaces. In the parking lot someone almost hit us because they were speeding. We had a truck and trailer and had to slam on brakes. We did honk the horn and I took a picture of the tag because the woman’s driving was so scary I thought we might need the tag to tell the police about possible drinking and driving. But that is all. We left them alone and went to do another load with our trailer. Apparently she might be a new hire. I know this because the woman who works there by the name of Chey came out with the bad driver and three others. She then proceeded to ask us a lot of personal questions about why we were there and what we were doing etc in front of strangers and her bad driver trainee. They followed us around. Took pictures of us as well as videos and were gossiping the entire time. She was speeding. She didn’t look before turning. That’s a 100% fact. Pull up the cameras. So I don’t know if she somehow turned the story on us to have something to bond with her maybe new boss but the whole experience was so bad we are about to call corporate. This was unacceptable. Made my whole family and I feel in danger when someone almost hit US. They stalked us, talked about us and then asked us personal questions. We will be looking to clear out our second storage unit here as fast as possible because it is now an unsafe space for our family to be. Dialing corporate. ... Read more
Kai - 9 August 2025
I have called twice about issues and never gotten a return call. Today, it was about safety and the intense smell of fuel inside the building. Other tenants moving out noticed it also. Apparently, there is no property manager at this location and you need to schedule appointments to see or speak to anyone, even in situations like this. I can't understand how every other storage facility in the area can have regular business hours with someone on site every day and Public Storage (at this prime location) can't! In situations like this, there should be a sense of urgency. ... Read more
Aubrey F. - 27 July 2025
I’ve been working with Mr Deveese and he has made my transaction an enjoyable experience. He is polite, knowledgeable, efficient and helpful. He understands how stressful moving can be and aims to make the need for storage run as smoothly as possible. Thank you so much! ... Read more
jh p. - 11 June 2025
Liz was absolutely wonderful. She was friendly, extremely helpful and professional. She helped me setup my account and explained the access and egress procedures and was sure I had the insurance booklet for the space. ... Read more
Nancy H. - 8 April 2025
They lied about getting my money back for their overpriced lock. They also do not do pro-rated amounts, so you are paying for the full month whether you use one day or thirty. They also overcharged me twice. Clean inside but not worth the hassle. ... Read more
Shelly S. - 4 April 2025
Easy to rent online and fill out everything so you are ready to go when you get to the facility. The facility is clean and Liz was very helpful in answering all my questions and helping us through getting a second unit! 5 stars for Liz! ... Read more
Logan - 26 March 2025
My experience did not start out good. I had an appointment at 5pm to tour a storage unit. When I went to the door it was locked and my husband and I waited outside for 10 minutes banging on the door. I knew that they weren’t closed because somebody had called to confirm my appointment and even told me they would be there until 6pm. Once the employee opened the door she did not apologize for the delay or anything. I give two stars because the tour was good and the units looked clean and well cared for. We will most likely still be renting a storage space here but please do better with your customer service. ... Read more
Briana R. - 13 December 2024
Leaving the one star solely because the units are clean. Before renting a storage unit, ask yourself, do you value reasonable rates comparable with the area? If so, this business is not for you. I started at a sub $100 rate 2 years ago (great) and was told last week that my rate would be going to $180. Last year, I was hiked to $140. When I asked about the rates and if there was anything they could do, I was told “this business does not value long term tenants. The best I can do is reduce your rate back to your original rate for a month while you find something else”. Aside from the ludicrous pricing, it is near impossible to get anyone on the phone for customer service. To those looking for a storage unit, I implore you to do your research. There are several other places in Roanoke and the NRV that offer climate controlled storage units that do not price hike like this business. Happy to be taking my business elsewhere. ... Read more
Michael J. - 29 November 2024

Overview

Located at 3533 Franklin Road SW, this Public Storage facility in Roanoke offers a range of unit sizes, including small, medium, and large options, making it a practical choice for varied storage needs. With climate-controlled units, this facility ensures your belongings are protected from Virginia's fluctuating weather conditions, such as humidity and temperature changes. All storage units feature roll-up doors for convenient access to your stored items.

This facility is well-equipped with modern amenities, including 24-hour access, first-floor access, and keyless unit access, which enhances convenience and security. Whether you need to store household items, business inventory, or seasonal equipment, the indoor and multi-level storage options provide flexibility. The presence of an onsite manager and security cameras ensures that your items are well-monitored. This Public Storage location also offers parking, making it ideal for vehicle storage or unloading larger items.

With features like contactless renting and online payment, this facility caters to those seeking an easy and streamlined storage experience. It's an excellent choice for residents and businesses in the Roanoke area looking for secure, modern, and accessible storage solutions.

Check out storage units in trending cities

Still looking for the ideal storage unit? For more great self storage options you wouldn't have to cross the state border: units can be leased in Virginia Beach, VA and Chesapeake, VA, starting from $16 and $25, respectively. Even more storage is available and with low starting rents, in Arlington, VA ($28), Norfolk, VA ($29) and Richmond, VA ($18).

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Frequently Asked Questions

There is a wide array of amenities available for the storage units that Public Storage - 3533 Franklin Road SW has to offer. These amenities include Climate-Controlled, Indoor, 24 hour access, Onsite Manager, Contactless Renting, Security Camera, Parking, Keyless Unit Access, First Floor Access, Multi-Level Storage and Online Payment. Most of these amenities can prove to be very useful depending on what you need to store. For example, climate-controlled units can come in handy for keeping sensitive items, drive-up access can make your loading and unloading process easier, and extra security measures will ensure your items are kept safe at all times.

The storage units offered by Public Storage - 3533 Franklin Road SW can satisfy all of your storage needs. Different sizes here range from 20 to 300 square feet. You can go for smaller units if you don't have a lot of items to store, while choosing a larger space is recommended in case you need to store a lot of furniture, bigger items or even vehicles.

The unit size that you should choose obviously depends on how much stuff you need to store. On the one hand, you should think of smaller units (5'x5' or 5'x10') as closets – they can be used to store chairs, lamps, moving boxes and sports equipment, along with smaller pieces of furniture, books and documents.

On the other hand, the 10'x10' and 10'x15' spaces are good for storing larger items of furniture, bicycles and a larger number of possessions. If you need even more space, then 10'x20' and 10'x30' units can easily accommodate the contents of an entire 3- or 4-bedroom house.

Storage units offered by Public Storage - 3533 Franklin Road SW come at a variety of prices, starting from $41 per month for typically smaller units. However, larger spaces can set you back up to $258 a month.

We know that when it comes to self storage, there is nothing more important than quickness and accessibility. Drive-up access is an extremely convenient amenity, as you can park your vehicle right next to your unit, making it significantly easier to load and unload the items you will use storage for. However, drive-up storage units tend to be outdoors, so you might consider indoor storage spaces with climate control if you're looking to keep temperature-sensitive items in peak condition.

Yes, you might, depending on what you need to put in storage. Climate-controlled spaces keep temperatures and humidity levels consistent all the time, which means they are perfect for storing sensitive items. Seeing that a whole host of things can be damaged by varying temperatures and excessive moisture, many people choose to rent climate-controlled units for personal items such as documents, photographs, paintings, collectibles, electronics, wooden furniture, antiques and even vehicles. If you're looking to store such items that are valuable to you, consider renting a climate-controlled unit!