Public Storage - 1515 13th Avenue, Seattle, WA 98122

4.5/5 - 422 Reviews
Location:
1515 13th Avenue, Seattle, WA 98122
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 1515 13th Avenue, Seattle, WA 98122

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

  • Onsite Manager

    On-site staff available to assist with property needs

Unit size details are currently not available for this property. Please contact the property operator for details about available units.

Amenities & features

  • Indoor
  • Retail Available
  • Onsite Manager
  • Contactless Renting
  • Security Camera
  • Credit Cards Accepted
  • Multi-Level Storage
  • Online Payment

Customer reviews

4.5/5
Average rating
422
Number of reviews

Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

Janelle is the best she helped me with not only my account but setting it up price and she is so sweet I've been here for months and every time she passes me and my boyfriend it's been nothing but love from here she is the best in the business she deserves a raise ... Read more
Kitkat - 3 July 2026
Elizabeth “. - 13 June 2026
I definitely am recommending p.s to my friends and family the place was very clean easy access too. I am very comfortable storing my belongings there and definitely feel I'm in good hands. Most importantly pricing is very good. ... Read more
Danny N. - 5 June 2026
Managed to rent my unit during a promotional offer, and have loved how easy the keypad + app's Bluetooth gate access make access to storage. Janelle has continued to be helpful, always quick and friendly to respond to my questions and concerns. Great option for storage in Capitol Hill. Final edit: I'd set my move out date over a weekend, and Janelle went out of her way to let me know that if I had my things out a day before my selected date, I'd save a bit of money. Small things like that mean so much! All my belongings were safe and dry in the unit for the two months I stored things, and I would definitely return if I ever found myself needing storage in Seattle. ... Read more
Megan K. - 1 June 2026
Keajia H. - 7 February 2026
Clean facility. Extremely expensive. $78 for a 3 feet by 3 feet cube. Closes at 6pm, which means you aren’t allowed there and the doors will not work after 6pm. I’ve never seen staff there and they have never answered the phone when I call. ... Read more
Asher L. - 29 September 2025
We stopped by to check out available units yesterday and the door was locked. We could see the attendant at the desk who pointedly ignored us while we waited. My friend pulled the handle to see if it was just stuck since she wouldn't look up or acknowledge us at all, but it was definitely locked. She scoffed at us and wouldn't look out way so we walked away after that. Unnecessarily rude. ... Read more
JACQUELYN S. - 29 August 2025
Terrible place that raises their rates after offering you a deal to get in. They close at 6pm which doesn’t give working people time to get in and out like they want to. They have a sign that says restroom but there isn’t a restroom so they should probably take the sign down. With all the better storage places in town don’t go to this inconvenient dump. ... Read more
Tiff M. - 1 August 2025
Janelle was so professional and helpful assisting with my new storage unit. She was very through and answered any questions I had!! I defiantly recommend this public storage location and meet with Janelle ... Read more
Her E. - 31 July 2025
Was a little daunted when we started looking for a storage unit, but Jeannette had all of the answers, was incredibly patient and friendly, and got us exactly what we needed. Hats of to Jeannette for making our rental process as easy as it could be, thanks a million! ... Read more
Spencer M. - 30 July 2025
Edit: I will say, although they’re almost never in the office (you might get lucky waiting around for an hour or so), Janelle is pretty sweet. After finally picking up my new keys for my lock on my storage she blessed me with a credit for my troubles, which I do really appreciate. However, I AM keeping the score at a 3 star max because honestly upper upper management, whoever is above Janelle, should really be making sure there is at least two employees on site every day. One that man’s the office, and one that walks the property at the VERY least. It’s not fair to the single employee working, and it’s definitely not fair to the tenants that need assistance from the office. Original: Storage itself is alright. The worst thing about this location is that there is NEVER anyone in the office. I lost my keys weeks ago and requested a lock change, it was done, I was told to come pick up my keys, and EVERYTIME I call, no answer, EVERYTIME I visit, no one in the office. It’s really frustrating that I’m paying over a hundred dollars a month for storage that I have ZERO access or help at. ... Read more
Tracy L. - 22 July 2025
I had a storage unit on 13th years ago and recently decided to rent one there again. There was a mix-up with my online reservation along with a customer who needed Janelle’s attention - she managed to get me started in the right direction and by the time she was done with the other customer, she was quick and nice and saved me as a customer since at first I thought I was going to need to come back the following day and I was frustrated. Janelle continued to have a positive can-do attitude and was patient and courteous with the other customers with whom she interacted as well. I’m pretty pleased with my move-in. Thank you! ... Read more
JenMoon - 17 March 2025
I'm a new customer with Public Storage and new to the rent by phone experience. Janelle was really helpful in providing clear and easy instructions throughout the entire process. I would recommend using this service again to make renting a space smooth and stress free. ... Read more
Asha P. - 6 February 2025
The Property Manager of this facility is incredibly informative, helpful, & professional. Janelle made my whole entire move-in experience so EASY! When Public Storage says that they care about your stuff as if it is their own, they really meant it! Janelle is on top of her game when it comes to securing the storage units as well! And is always going above & beyond for her customers. This property may not be climate controlled BUT it sure is very cleanly, organized, and well-maintained! I absolutely would recommend storing at this location! ... Read more
RD R. - 4 February 2025
I've had a positive experience renting here; the unit I got was larger than expected and even once promotional rates expired and my monthly cost went up, I felt like I was paying a reasonable rate for the amount of room. When my paycheck was late and I missed my due date, Janelle gave me a call and was not only professional and kind, she went the extra mile in empathizing with my money stress and making sure I had all the information I needed going forward. The only thing that brings it from a 5 star to a 4 star review is out of their control -- the elevator smells like mildew and is slightly unpleasant to use. But Janelle rules and I really appreciated her help. ... Read more
Emmett O. - 9 January 2025
Jeannette was really patient and kind. It was time to close, she took the time to help me and set me up with a unit I had reserved. Very grateful for people like Jeannette. She went the extra mile and used her 100% customer service skills. She makes you want to come back and I thank you for that. You are appreciated. ... Read more
Sheryl S. - 4 November 2024

About this facility

Located at 1515 13th Avenue in Seattle’s vibrant Capitol Hill neighborhood, this Public Storage facility provides indoor, multi-level storage solutions tailored for those needing compact storage options. With small units available, it’s ideal for apartment dwellers or students in the area who need extra room for seasonal items, documents, or smaller belongings.

This facility prioritizes convenience and security, featuring contactless renting for a streamlined experience, an onsite manager for added support, and 24/7 monitoring with security cameras. The urban layout of Capitol Hill means space can come at a premium, making this location's secure indoor units a practical choice for those living nearby.

Accepted payment options include credit cards, and you can manage your account effortlessly with online payment. Plus, the availability of retail items like moving supplies ensures you have everything you need on hand. This Public Storage facility is a great fit for Seattle residents looking for efficient storage with modern convenience and safety.

Location & walkability

This storage facility is in a highly accessible area with excellent walkability and public transit options.

100

out of 100

Walk Score

Walker's Paradise

Daily errands do not require a car

83

out of 100

Transit Score

Excellent Transit

Transit supports many daily routes

86

out of 100

Bike Score

Very Bikeable

Bike routes support regular local travel

Walk Score®: 100, Transit Score®: 83, Bike Score®: 86

Neighborhood highlights

Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

  • 13th Ave & E Pike St

    Transportation 0.02 miles

  • Elysian Brewing

    Food & Drinks 0.02 miles

  • Veridis

    Shopping 0.03 miles

  • Capitol Thrill

    Shopping 0.03 miles

  • Dave's Hot Chicken

    Food & Drinks 0.03 miles

  • Wall of Sound

    Shopping 0.04 miles

  • Cap Hill Kitchens

    Food & Drinks 0.04 miles

  • Momiji

    Food & Drinks 0.05 miles

  • Bank of America

    Services 0.05 miles

Frequently Asked Questions

The right storage unit size depends on what you plan to store and how much space you need to move around your items.

5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

The facility at 1515 13th Avenue is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

At Public Storage - 1515 13th Avenue, available security amenities may include Security Camera, Onsite Manager, designed to help keep your items protected.

Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

For safety reasons, most self storage facilities restrict certain items. These commonly include:

  • Hazardous, flammable, or toxic materials
  • Perishable food
  • Live plants or animals
  • Cash, firearms, or irreplaceable valuables

Always check with the facility at 1515 13th Avenue for specific restrictions and recommendations.

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