Public Storage - 1815 12th Avenue, Seattle, WA 98122

4.5/5 - 443 Reviews
Location:
1815 12th Avenue, Seattle, WA 98122
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 1815 12th Avenue, Seattle, WA 98122

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x10 Self Storage 50 Sq. Ft.
    Elevator Access Swing
    $163/mo
    5x10 Self Storage 50 Sq. Ft.
    Elevator Access Roll-Up
    $160/mo
    5x8 Self Storage 40 Sq. Ft.
    Elevator Access Swing
    $147/mo
    5x7 Self Storage 35 Sq. Ft.
    Elevator Access Roll-Up
    $143/mo
    5x5 Self Storage 25 Sq. Ft.
    Swing First Floor Access
    $131/mo
    5x5 Self Storage 25 Sq. Ft.
    Elevator Access Roll-Up
    $111 - $128/mo
    5x5 Self Storage 25 Sq. Ft.
    Elevator Access Swing
    $93 - $105/mo
    10x15 Self Storage 150 Sq. Ft.
    Elevator Access Roll-Up
    $286 - $357/mo
    10x10 Self Storage 100 Sq. Ft.
    Elevator Access Roll-Up
    $262 - $263/mo
    10x20 Self Storage 200 Sq. Ft.
    Elevator Access Swing
    $494/mo
    10x20 Self Storage 200 Sq. Ft.
    Elevator Access Roll-Up
    $480/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.5/5
    Average rating
    443
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    I am having the best time during such a long move. Jeanette literally took me under her wing and made my life so much more fantastic showing me how much powered I can have over my own move. This is a family empowerment with unconditional love and support I would potch her if I could for my business. Take care and reward those who are genuinely acting on humanity emotions and knowing that i could be safe was such an instrument for my success. Please reward Jeanette shes representing your company without standing customer service. She clearly cares about everyone's wealth. Being I demand that she get a raise or something for helping my transition.As it was super hard for me to go through without her.This would have been impossible.Thank you. I will touch back with you to make sure you guys have rewarded her.Thank you ... Read more
    Colton K. - 18 June 2026
    I would like to express my sincere thanks to Jeanette. On Saturday, April 4, I placed my first ever storage rental so when I approached Public Storage, I had a lot of questions. Jeanette was up to the task, and, more importantly, her customer service was superb. She showed me around the units I was interested in (I had my eye on two different sizes) so I could visualize what I needed better, she showed me how to gain access to the building, and she helped me navigate the app which honestly has been a life changer. While all this was happening, Jeanette was patient with me and super kind. We need some extra space for some home projects we are doing, and I would definitely encourage others to rent from Public Storage especially if they get to interact with Jeanette. ... Read more
    Joshua K. - 6 April 2026
    Jeannette was an absolute delight to speak with, and did a wonderful job helping to get me setup; she showed me a few units, making sure I knew the pros and cons of each, while explaining all the ins and outs of access and so forth along the way. ... Read more
    Jace S. - 1 March 2026
    I'm so happy to have found this place. There's a place you can park below while unloading (and if you need to rent a parking space that's another possibility at this place). Units are a very reasonable price. There's a discount going on right now, which also happens through the year during holidays I think. Jeanette was the associate that helped me figure out which unit would work for my needs and she was very helpful, knowledgeable and very friendly. I look forward to moving in. ... Read more
    Robin J. - 28 February 2026
    Jeanette above and beyond what I'm accustomed to in order to ensure that I got the storage space that I needed at the time that I needed it. Her attitude was positive throughout our interaction, she made me feel like I was the most important customer she had ever dealt with. I will not soon forget my experience with Jeanette. She is a true asset to your company, and you should do everything you can to hold on to her, and train others to be more like her. ... Read more
    Samuel M. - 21 February 2026
    Jeanette was such a wonderful and helpful associate. She got creative with some issues we had vacating and things turned out better than we could have expected. Also when we were moving in she made it a very smooth process. We have moved in to this facility 3 times and she has made it the best so far. ... Read more
    Andy M. - 30 January 2026
    I encountered some significant issues at this facility. Out of the two elevators available, one has been broken for over two months, and the other was out of service today when I needed to move a large dresser. Additionally, there’s no direct line to contact the manager, and the public storage unit phone line was unhelpful in connecting me to someone. While the location itself is convenient, the strict operating hours, ongoing elevator problems, and recent fee increases have made me wish I had chosen a more reliable storage company. ... Read more
    Summer B. - 19 October 2025
    The location is great, and the staff is amazing. Every person I interacted with was extremely helpful. But there was one dealbreaker. After I rented my unit, I read some reviews about evidence of rodents. Most of my belongings were in cardboard boxes, and the insurance for vermin infestation is very limited. So before I had my belongings moved into the unit, I bought two glue traps and put them on the floor of the unit. Just the glue traps - nothing else. I went back a day and a half later to check them, fully expecting that they would be just as I had left them. They were not. In the span of less than two days, three mice had gotten caught in the traps - inside my empty storage unit. I canceled the unit and moved my belongings to another facility. ... Read more
    Grover C. - 4 October 2025
    Jeanette was the best !!!! She helped me move in smoothly, quickly and showed me the best way to get around the storage facility and where to find the carts. There were a lot of other people coming in during my time with her in the office and she always remained so bubbly and upbeat and kind with all of us. I love Public Storage !!!! I swear they have the nicest employees at any storage facility I have been to !!! ... Read more
    M A. - 30 August 2025
    Jeanette was an absolutely dream after we'd had a bad experience at another location. She was polite, friendly, gave us a through tour and made us feel reassured about the security of the space. She even sent us to another location when we found a better deal that matched our needs. Thank you so much Jeanette!! ... Read more
    JACQUELYN S. - 29 August 2025
    Let me just tell you that, while this location has had ups and downs over the years, the new management is EXCELLENT. Jeanette is an absolute joy to work with. I initially had some challenges with getting my account started online and customer service had schedule me an appt for the next day instead. Ok, fine, no big deal. About 15 minutes later, I get a call from Jeanette and she offered that I could come by today and get everything set up. She's incredibly pleasant on the phone and even more so in person - something that you are hard pressed to find in customer service. Upon arrival, Jeanette walked me through my options to meet my needs. She walked me through both units allowing me to make an informed decision. She discussed all the building information I would need and then walked me through the process of getting everything set up for my new unit. Jeanette is a STAR and Public Storage is lucky to have her on their team. I'm extremely happy to know that such a wonderful person is in charge of that location and look forward to running into her when I am on-site. Thanks, Jeanette!!!! ... Read more
    J.D. N. - 22 August 2025
    Brad M. - 22 August 2025
    This review is for Jeanette, the facility manager. She reached out to help resolve a payment issue and went above and beyond by proactively clarifying other concerns I had. She handled everything with professionalism and represents the company exceptionally well. Public Storage is lucky to have her—especially given that some of the company’s broader business practices feel questionable, if not unethical. ... Read more
    Tyler B. - 7 August 2025
    Be wary of frequent and substantial rent increases!! I have been renting a space here for 3 months and just received an email that my rate is increasing significantly next month. Called customer service and they were no help. Might recommend a storage spot with secure rates/annual terms of agreement. ... Read more
    Devon O. - 4 August 2025
    Jeanette is the kindest and most professional storage facility manager I've ever met! We originally tried to rent a 10x20 foot unit for our business, but she showed us the 15x15 and the 10x15 and we ended up going with the 10x15, which saved us about $50/month. Jeanette has a great sense of what size unit you'll really need when renting, and she made the signup process as smooth as can be. She also seems to make friends with all of the tenants in the building and goes out of her way to make them feel comfortable. Will definitely be using this facility again if I ever need a personal unit! ... Read more
    Josaiah C. - 28 July 2025
    An incredibly smooth process getting a unit! Jeanette made the experience easy and is so personable. You can tell she cares about her customers. Would absolutely recommend and will come back to the 12 Ave location in the future! ... Read more
    Sadie S. - 20 June 2025
    Jeanette was so wonderful and so helpful! It was so immediately evident how she wanted to make sure we got the best unit for our needs while also making it clear all the efforts she goes through to make sure our things will be safe. If she isn’t already, she should absolutely be the manager. Jeanette rocks! ... Read more
    Ryan H. - 31 May 2025
    We were having a really tough time figuring out how to enter the garage and get to our storage unit. However, our superhero Jeanette, came to our rescue and helped us access our account so we could have a smooth move in process from there. She was incredibly kind and very helpful! The building is very secure and I'm glad I chose this storage! Thank you again Jeanette! ... Read more
    Santana A. - 24 February 2025
    Outstanding Service and Incredibly Helpful Staff! I recently rented a storage unit at Public Storage on Capitol Hill, and I cannot say enough good things about my experience. Ryan was incredibly knowledgeable and helpful, optimized my options and found perfect unit size for my needs. It’s clear that they genuinely care about their customers. The facility itself is clean, well-maintained, and feels very secure. ... Read more
    Katya K. - 12 February 2025
    It was my first time using public storage, and I initially had concerns about potential issues like thief or poor management. However, I was completely SATISFIED with the service. The woman manager was incredibly kind and friendly and made the move-out process quick and efficient. I highly recommend this storage facility for anyone looking to rent in the Seattle area. ... Read more
    Seoheee A. - 6 February 2025
    Opened up a new storage unit at this Seattle location, and had the pleasure of getting fantastic and amazing assistance by Katlyn who was working there. I had to switch my storage unit and they explained everything in great detail and were tremendous help to me! Will be recommending this to all friends in the area in need of storage! ... Read more
    Matt - 6 January 2025
    I had an amazing experience at Public Storage, all thanks to Janelle! She is the sweetest and most helpful person I’ve ever met. From start to finish, she made the process of selecting the right storage unit incredibly smooth and stress-free. She took the time to explain everything clearly and transparently, which I really appreciated. Janelle’s kindness and professionalism truly stood out, and I couldn’t be happier with the excellent service I received. If you’re looking for storage, I highly recommend this location – and be sure to ask for Janelle!! ... Read more
    Ariana G. - 12 December 2024

    About this facility

    Located at 1815 12th Avenue in Seattle’s vibrant Capitol Hill neighborhood, this Public Storage facility offers small and medium units to accommodate a variety of storage needs. With roll-up and swing door options, as well as elevators for multi-level access, this facility is designed for both convenience and efficiency.

    This facility prioritizes customer ease with amenities such as climate-controlled units—ideal for protecting sensitive items from Seattle’s damp and variable weather. Those looking for easy unloading will appreciate the drive-up access and indoor storage options. Convenient parking is available onsite, and the property is monitored by security cameras to enhance safety. An onsite manager adds an extra layer of support and security, ensuring that assistance is available when needed.

    With features like contactless renting, online payment, and the availability of moving supplies through its retail section, this Public Storage facility stands out as an excellent choice for busy city dwellers or small business owners looking for secure, accessible options.

    Price comparison

    See how this facility's unit prices compare to others in Seattle, broken down by size.

    Small $135/mo
    Location minimum Location maximum
    $26/mo $369/mo
    Medium $274/mo
    Location minimum Location maximum
    $43/mo $600/mo
    Large $487/mo
    Location minimum Location maximum
    $122/mo $1224/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    99

    out of 100

    Walk Score

    Walker's Paradise

    Daily errands do not require a car

    84

    out of 100

    Transit Score

    Excellent Transit

    Transit supports many daily routes

    85

    out of 100

    Bike Score

    Very Bikeable

    Bike routes support regular local travel

    Walk Score®: 99, Transit Score®: 84, Bike Score®: 85

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Perfect Copy & Print

      Shopping 0.02 miles

    • Fresh Smile Seattle

      Services 0.03 miles

    • Morfire

      Food & Drinks 0.03 miles

    • USPS

      Services 0.04 miles

    • Computer Love

      Shopping 0.04 miles

    • Postal Plus

      Services 0.05 miles

    • Violet

      Food & Drinks 0.07 miles

    • Atulea

      Food & Drinks 0.09 miles

    • E John St & 12th Ave E

      Transportation 0.13 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 1815 12th Avenue is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 1815 12th Avenue, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 1815 12th Avenue for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
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