Storage units in East Bay, CA

Barbara and the guys have been super helpful and were always available to answer questions. I would suggest that the corporate office look into changing the policy about not allowing shipping containers on site. It seems to be a liability issue but other companies allow it. That being said I have nothing but positive reviews for the staff and the site and would use them again!

Great customer service! I am glad I made the decision to use Allsafe Self storage.

Amazing staff! Michelle was an absolute joy to work with. She helped us with getting the right storage room to store our items in right away.

Excellent customer service, the manager in charge is doing great work!! ??

I forgot to ask her name but the lady on the phone has great customer service and very informative. 10/10

The person who works here is always very kind and patient with their customers. Thank you.

Sweet, wonderful, kind, great customer service. I absolutely have nothing bad to say about this storage facility because I’ve lost storage is at public storage and other commercial storage facilities and this is by far the best one that I’ve used and I would recommend them to anyone and have that Karen Ashley is absolutely wonderful.

Wonderful service all around!

Lonnie and Lynn were very kind and helpful in getting me a storage space this perfect for what my needs. They gave me a great price on the storage area I needed and were very helpful and setting me up with the contract and everything else that goes along with it cuz I was able to secure my storage area with very little input on my part they are great I recommend that anyone who's looking for storage go to all safe storage and visit with Lonnie and Van and they will help you out it's great thank you

I’ve been with TownCentre Self Storage for over a year. My experience here has been good and I would recommend this place. I haven't had good experience with previous storage facilities and I came into this place skeptical. But TownCentre Self Storage has been one of my better experiences. I started off with a 5x5' storage unit. Quickly outgrew it. I upgraded sizes several time without any issues. One thing I really hate what storage facilities do is the constant price increases. With TownCentre, after the promo period ended, my storage rent stayed the same for the entire time I was there. I always felt my stuff was safe here and I’ve never seen any signs of broken locks or damages on the doors. The buildings isn’t as modern as some other places but I always see maintenance staff going around cleaning and maintaining the facility. My unit was on the 2nd floor. There’s a lift and you can use one of their carts to bring stuff up. People aren't allowed on the lift. In the summer, it gets really hot inside the building. All of my stuff were fine it just I wasn’t able to spend the time to organize the unit since it was too hot. I eventually moved away from the area and had to move out of the unit. Cancelling was easy. I just went to the front desk, told them I will be moving out by the end of the month. They turned off auto pay right there in front of me. All I had to do with tell them when I was out of the unit. Easy process. Overall, good experience here. I would rent from them again and would recommend them to anyone needing self storage.

Excellent place for storage needs in the Castro Valley & Hayward area. Easy sign up process and the staff were great answering any questions I had.