Extra Space Storage - 1180 University Avenue, Rochester, NY 14607

4.8/5 - 529 Reviews
Location:
1180 University Avenue, Rochester, NY 14607
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.

Extra Space Storage - 1180 University Avenue, Rochester, NY 14607

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x6 Self Storage 60 Sq. Ft.
    Climate-Controlled
    $150/mo
    10x5 Self Storage 50 Sq. Ft.
    $131/mo
    8x10 Self Storage 80 Sq. Ft.
    Climate-Controlled
    $174/mo
    6x5 Self Storage 30 Sq. Ft.
    $94/mo
    5x18 Self Storage 90 Sq. Ft.
    Climate-Controlled
    $222/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled
    $172/mo
    5x15 Self Storage 75 Sq. Ft.
    $172/mo
    5x12 Self Storage 60 Sq. Ft.
    $150/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $133/mo
    5x10 Self Storage 50 Sq. Ft.
    $131/mo
    5x8 Self Storage 40 Sq. Ft.
    Climate-Controlled
    $115/mo
    5x8 Self Storage 40 Sq. Ft.
    $115/mo
    5x5 Self Storage 25 Sq. Ft.
    $84 - $93/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    $84/mo
    10x18 Self Storage 180 Sq. Ft.
    Climate-Controlled
    $351/mo
    10x18 Self Storage 180 Sq. Ft.
    $336/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $293/mo
    10x15 Self Storage 150 Sq. Ft.
    $281/mo
    10x14 Self Storage 140 Sq. Ft.
    $280/mo
    10x12 Self Storage 120 Sq. Ft.
    Climate-Controlled
    $274/mo
    10x12 Self Storage 120 Sq. Ft.
    $263/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $237/mo
    10x10 Self Storage 100 Sq. Ft.
    $225/mo
    9x20 Self Storage 180 Sq. Ft.
    $336/mo
    30x20 Self Storage 600 Sq. Ft.
    $844/mo
    20x40 Self Storage 800 Sq. Ft.
    $1,029/mo
    20x35 Self Storage 700 Sq. Ft.
    $941/mo
    16x35 Self Storage 560 Sq. Ft.
    Climate-Controlled
    $1,032/mo
    10x35 Self Storage 350 Sq. Ft.
    Climate-Controlled
    $756/mo
    10x35 Self Storage 350 Sq. Ft.
    $588/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled
    $598/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $478/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Parking
    $192/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Parking
    • Credit Cards Accepted
    • Online Payment

    Customer reviews

    4.8/5
    Average rating
    529
    Number of reviews

    Read some helpful reviews of Extra Space Storage, shared by real renters with genuine experiences and honest opinions.

    Doreen does a GREAT job taking of the Extra Space Storage office in Rochester. I'm going to be sorry to see her go to Henrietta. She's been helping me since she got here...and I've been here 10 years!!! Glad to have her help and patience. ... Read more
    Peter M. - 24 June 2026
    Charlotte M. - 12 June 2026
    I walked into Extra Storage Space looking for confrontation. I left beaming with radiance. Doreen was simply one of the best. Her energy enigmatic. In the cacophony of the terrible age we live in, she is the glimmer of hope I wish everyone could embody. The experience and service I had at a storage unit location was that of a Michelin Star restaurant. Her amazing energy is infectious. I couldn’t believe it. I had to move units and she knew everything about the store, system and people to make the whole process seamless. I literally could not have asked for a more pleasant experience. Custie for life! If this individual does not get regional manager within the year I’m throwing tantrums. Prices are fair but what makes me come back four times is knowing Doreen is running the spot (I’ve recommended this location to all my friends and literally helped them all move). Thank you again! ... Read more
    Tanavung T. - 8 April 2026
    Outstanding experience! Doreen went out of her way to make my stressful life experience amazingly easy! In under 24 hours, Doreen found me an appropriate unit AND suggested three businesses who could help me unload my ginormous moving truck. In under two and a half hours they placed all of it neatly into the unit for me. It was an extremely stress free experience which allowed me to proceed to look for a new house with a relaxed mind. Life is stressful enough already—Doreen and the moving guys made this experience as smooth as butter. ... Read more
    Stephany M. - 4 March 2026
    Doreen was absolutely wonderful. I was in all honesty not having the best of days but she was incredibly kind and friendly, made sure to show me around the facility, answered all of my questions and definitely put a smile on my face ! ... Read more
    Kenneth Z. - 19 February 2026
    I’ve had a great experience renting at Extra Space Storage on University Ave. Doreen, the manager, is absolutely wonderful. She is always bright, welcoming, and incredibly helpful whenever I have questions or need support. It’s clear she truly cares about the customers and takes pride in running a clean and well-managed facility. Highly recommend this location! ... Read more
    Brett R. - 5 February 2026
    My rating is for Doreen, not extra space storage. I want to say clearly that the main reason I continue to stay with Extra Space Storage is Doreen. She has been nothing but gracious, kind, thoughtful, and genuinely human in every interaction. When I was going through a difficult time, she noticed—and even something as small as a keychain she gave me meant more than she probably realized. Those moments matter. Storage is storage—but people are what make the difference. Doreen embodies that. She is the reason I stay. That said, the frequent rate increases are genuinely difficult to navigate, and a more predictable or fixed-rate option (or loyalty incentives) would make a big difference for long-term customers. At the end of the day, it’s not just what you’re dealing with—it’s who you’re dealing with. And Doreen makes all the difference. ... Read more
    Savage-Katz P. - 3 January 2026
    My experience with Doreen was very professional and awesome. She is very knowledgeable and a go getter! She was very patient and informative! She is highly recommended for this position she has! She definitely went beyond and above to make me feel comfortable and good about this transaction I did! Doreen treated me with much respect! ... Read more
    SanChezeran S. - 13 December 2025
    “I had a great experience at Extra Space Storage. Doreen was very professional and helpful from start to finish. She explained everything clearly and made sure I got the right unit for my needs. Excellent service ... Read more
    On B. - 29 October 2025
    Doreen was amazing. I just moved to Rochester and needed a place to store my motorcycle. Not only did she get me a unit right away, we had to switch several before finding the right one without a hassle. After an unexpected move out of Rochester, Doreen helped with canceling my unit last minute. She made the process so easy. Great service and overall great person. ... Read more
    Lenny W. - 28 October 2025
    Doreen is an outstanding employee! She performs her job with the highest level of professionalism, always ready to help and answer any questions. Huge thanks to her for being so kind, attentive, and dedicated. Thanks to people like her, using this storage facility is truly a great experience! ... Read more
    ????? ?. - 17 October 2025
    Doreen was very helpful. Although she didn’t have a storage until to meet our needs, she recommended another location. She also gave my son her card just in case he needed assistance in his new home away from home. Always a blessing to connect with helpful humans. Continue to be a blessing and to be blessed! ... Read more
    KaLinda B. - 16 August 2025
    Doreen is AWESOME! Extremely helpful and just a really nice person. Great person who goes out of her way make your life easier. Many thanks Doreen! Great pricing, clean storage area and all the needed supplies. Charles ... Read more
    Charles S. - 2 August 2025
    Doreen, was so helpful she went above and beyond to help me. Greeted me when I came in and answer all and more of the questions I had. I just want to thank her so much for all the help in finding me the perfect unit I was looking for. ... Read more
    Mary W. - 1 August 2025
    The space was clean and safe. Great location. The staff was friendly. I rented a 5x5 for 4 months, I never worried. My stuff didnt smell like a storage unit when I brought it home. They have carts and a mobile stairs to use. ... Read more
    Amy H. - 14 June 2025
    I had a super pleasant phone call and subsequent visit at the university ave location. Doreen was very nice, professional and knowledgeable. I ended up leaving with so much helpful information and will definitely be returning customer because of her! ... Read more
    Jenna B. - 12 June 2025
    michael s. - 3 April 2025
    I just came into extra space storage on University Avenue and came in and met with Doreen! She was absolutely amazing , a true professional - and SO Nice! Anyone who works in this industry should really take notes from Doreen and how she runs her facility. Lewis was here with her today as well. The two of them were All smiles when I walked in. I’m definitely looking forward to doing business with this establishment especially, Doreen! ... Read more
    Dominick M. - 19 March 2025
    Came to rent a unit and got greeted by Sharon. Sharon was very helpful, polite, and great attitude. Her customer service is the best and she explained everything very well. Sharon is the best at store 3087 ... Read more
    Suyapa P. - 26 February 2025
    Came in to see if a Unit would work for my needs. Sharon provided The BEST Customer Service experience I could have asked for. She really went Above and Beyond and ULTIMATELY suggesting the BEST unit to suit my needs. Sharon was very personable, relatable and and skilled at her position. She pleasantly answered phones, and took care of not only myself however other customers that entered the store. Extra Self Storage because of Sharon gets the nod and two thumbs up. She adds value to the company and I wish her all Success in her professional and lifes endeavors. Aside from the winter hat that she wears so well, my wish is she is able to enjoy her grandchildren . ... Read more
    James H. - 24 February 2025
    ????? I had an outstanding experience with Extra Space! The facility is spotless, well-lit, and feels very secure. The staff was friendly and knowledgeable, making the process of renting a unit quick and easy. I loved the variety of unit sizes and the option for climate control, which worked perfectly for my needs. Their pricing is very reasonable, and I always felt at ease knowing that my items were protected by their excellent security system. Highly recommend Extra Space for anyone in need of convenient and reliable storage! ... Read more
    Ethan h. - 12 October 2024

    About this facility

    This Extra Space Storage facility, conveniently located at 1180 University Avenue in Rochester, NY, offers a variety of unit sizes, including small, medium, and large, to accommodate diverse storage needs. Whether storing a few boxes or the contents of an entire home, this facility provides flexible options.

    Given Rochester’s fluctuating temperatures, the climate-controlled units are ideal for protecting sensitive items from heat, cold, and humidity. Units with drive-up access simplify the process of loading and unloading directly from a vehicle, while indoor access ensures comfort and convenience year-round. For added peace of mind, this facility features a robust security system with security cameras and an onsite manager to keep an eye on the property.

    With parking options for personal or recreational vehicles, contactless renting, and online payment capabilities, this facility is designed for ease and accessibility. Moving supplies are also available on-site, making it a great choice for those in transition. Perfect for residents, students, or businesses in need of reliable and secure storage.

    Price comparison

    See how this facility's unit prices compare to others in Rochester, broken down by size.

    Small $138/mo
    Location minimum Location maximum
    $58/mo $222/mo
    Medium $288/mo
    Location minimum Location maximum
    $115/mo $351/mo
    Large $718/mo
    Location minimum Location maximum
    $180/mo $1032/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    78

    out of 100

    Walk Score

    Very Walkable

    Most errands can be accomplished on foot

    39

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    69

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 78, Transit Score®: 39, Bike Score®: 69

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Price Rite

      Grocery Stores 0.08 miles

    • University & Culver

      Transportation 0.09 miles

    • KeyBank

      Services 0.11 miles

    • Mobil

      Services 0.12 miles

    • Full Moon Vista Bike & Sport

      Shopping 0.15 miles

    • Rochester Action Sports Park

      Recreation & Entertainment 0.17 miles

    • Sager Beer Works

      Food & Drinks 0.18 miles

    • The Revelry

      Food & Drinks 0.18 miles

    • RocVentures

      Recreation & Entertainment 0.18 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 1180 University Avenue is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat: 9 a.m. - 5:30 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 1180 University Avenue, available security amenities may include Security Camera, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 1180 University Avenue for specific restrictions and recommendations.

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