Extra Space Storage - 9707 Jefferson Avenue, Newport News, VA 23605

5/5 - 594 Reviews
Location:
9707 Jefferson Avenue, Newport News, VA 23605
Office hours:
24/7 ACCESS
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.
24/7 ACCESS

Extra Space Storage - 9707 Jefferson Avenue, Newport News, VA 23605

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • 24 hour access

    Access your unit any time, day or night, when available

    Not sure which size you need? Check our size guide to find the perfect fit.
    9x10 Self Storage 90 Sq. Ft.
    Climate-Controlled Elevator
    $119/mo
    8x10 Self Storage 80 Sq. Ft.
    Climate-Controlled
    $154/mo
    8x10 Self Storage 80 Sq. Ft.
    Climate-Controlled Elevator
    $119/mo
    8x9 Self Storage 72 Sq. Ft.
    Climate-Controlled Elevator
    $112/mo
    7x10 Self Storage 70 Sq. Ft.
    Climate-Controlled Elevator
    $109/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled
    $148/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator
    $115/mo
    5x12 Self Storage 60 Sq. Ft.
    Climate-Controlled
    $128/mo
    5x12 Self Storage 60 Sq. Ft.
    Climate-Controlled Elevator
    $98/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $114/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $94/mo
    5x9 Self Storage 45 Sq. Ft.
    Climate-Controlled Elevator
    $88/mo
    5x6 Self Storage 30 Sq. Ft.
    Climate-Controlled Elevator
    $64/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    $69/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator
    $57/mo
    5x4 Self Storage 20 Sq. Ft.
    Climate-Controlled
    $60/mo
    5x4 Self Storage 20 Sq. Ft.
    Climate-Controlled Elevator
    $50/mo
    4x12 Self Storage 48 Sq. Ft.
    Climate-Controlled
    $111/mo
    4x12 Self Storage 48 Sq. Ft.
    Climate-Controlled Elevator
    $93/mo
    4x10 Self Storage 40 Sq. Ft.
    Climate-Controlled Elevator
    $82/mo
    4x9 Self Storage 36 Sq. Ft.
    Climate-Controlled
    $99/mo
    4x9 Self Storage 36 Sq. Ft.
    Climate-Controlled Elevator
    $76/mo
    20x9 Self Storage 180 Sq. Ft.
    Climate-Controlled Elevator
    $203/mo
    20x8 Self Storage 160 Sq. Ft.
    Climate-Controlled
    $218/mo
    16x10 Self Storage 160 Sq. Ft.
    Climate-Controlled
    $218/mo
    16x10 Self Storage 160 Sq. Ft.
    Climate-Controlled Elevator
    $192/mo
    10x14 Self Storage 140 Sq. Ft.
    Climate-Controlled
    $191/mo
    10x14 Self Storage 140 Sq. Ft.
    Climate-Controlled Elevator
    $172/mo
    10x13 Self Storage 130 Sq. Ft.
    Climate-Controlled
    $182/mo
    10x12 Self Storage 120 Sq. Ft.
    Climate-Controlled
    $170/mo
    10x12 Self Storage 120 Sq. Ft.
    Climate-Controlled Elevator
    $154/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $154/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $128/mo
    8x20 Self Storage 160 Sq. Ft.
    Climate-Controlled
    $218/mo
    8x20 Self Storage 160 Sq. Ft.
    Climate-Controlled Elevator
    $192/mo
    8x15 Self Storage 120 Sq. Ft.
    Climate-Controlled
    $170/mo
    8x15 Self Storage 120 Sq. Ft.
    Climate-Controlled Elevator
    $154/mo
    8x14 Self Storage 112 Sq. Ft.
    Climate-Controlled Elevator
    $143/mo
    7x21 Self Storage 147 Sq. Ft.
    Climate-Controlled Elevator
    $178/mo
    16x28 Self Storage 448 Sq. Ft.
    Climate-Controlled Elevator
    $289/mo
    16x20 Self Storage 320 Sq. Ft.
    Climate-Controlled
    $478/mo
    16x15 Self Storage 240 Sq. Ft.
    Climate-Controlled
    $416/mo
    16x15 Self Storage 240 Sq. Ft.
    Climate-Controlled Elevator
    $236/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $478/mo
    10x29 Self Storage 290 Sq. Ft.
    Climate-Controlled
    $475/mo
    10x28 Self Storage 280 Sq. Ft.
    Climate-Controlled Elevator
    $270/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $349/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $203/mo
    8x28 Self Storage 224 Sq. Ft.
    Climate-Controlled
    $391/mo
    8x28 Self Storage 224 Sq. Ft.
    Climate-Controlled Elevator
    $220/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • 24 hour access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Elevators
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    5/5
    Average rating
    594
    Number of reviews

    Read some helpful reviews of Extra Space Storage, shared by real renters with genuine experiences and honest opinions.

    Sarah K. - 8 July 2026
    Amanda was so great. Her customer service and friendliness was top notch. She was very knowledgeable and so very helpful. Definitely a great conversationalist. Her counterpart Shakira was super friendly and great as well. 15/10 recommend. ... Read more
    Jessica H. - 19 June 2026
    Isabel H. - 18 June 2026
    This storage facility is absolutely wonderful. I have used this storage unit for over a year now and hope to be able to stay. The staff is impeccable. They are incredibly friendly, have fabulous customer service, and keep the facility impressively clean. Plus, the climate control helps keep your belongings safe in extreme weather changes. The only reason I am rating this location 4 stars instead of 5 is the pricing. Our initial cost for a very large multi-door unit was $110. Of course, we knew this was a deal and would not last forever, so when it went up to $199 5 months later, I understood. Early this year, I decided it was time to downsize from 160 sqft to 60 sqft. To my shock, during this process of downsizing, the price was increased again to $299. Today, the web rate for this size is $147, and the in-person rate is $205, so Extra Storage Space is making at minimum, $94 less on this unit a month. I understand this is the storage unit business and "prices are subject to change," but I am concerned that I have no idea how much my new 60 sqft unit will cost in 5 months. It is not the fault of any employees or this location in particular, but be warned, if you plan to use a storage unit like this long-term, you will be punished with shocking price increases. Am I going to stay as long as I can reasonably do so? Yes, I love knowing that my belongings are well taken care of by wonderful people. But do I wish I had an alternative option or a transparent price structure? Yeah. ... Read more
    Danielle C. - 17 April 2026
    Tre W. - 3 March 2026
    Shawna T. - 21 January 2026
    Brittany M. - 15 January 2026
    collie b. - 15 January 2026
    Amanda and Shakira I want to start off with Shakira. IMPECCABLE customer service. I didn’t even know she was the manager, but she is an exemplar of providing customer satisfaction. This young lady went above and beyond for me and her spirit is delightful. I’m not making this up, you can go see for yourself! When you’re in the craziest of times in life transitions, having someone to make things lighter for you is such a blessing. Amanda, THANK YOU SO MUCH. Your timing with your knowledge provides a seamless process in resolving matters. Thank you ladies for an incredible experience and I push anyone I know looking a storage unit your way. ... Read more
    Alexis C. - 24 November 2025
    holly c. - 8 September 2025
    Selena G. - 30 August 2025
    The facility is always clean and I have never had any issues with bugs or anything which is the reason why I stay. However this increase in price is what causes me some alarm. Yes I signed up with the great internet deal started with $54.00 for a small unit and now I am paying $94.00 a month. It would be nice if the company offered discounts for your long term customers. ... Read more
    Shenay L. - 14 August 2025
    Amanda is extremely professional, knowledgeable in the leasing process, helpful, and friendly. In fact I was in the incorrect location and she still helped me while letting me know where I should go in the future. She's a keeper. ... Read more
    Felicia B. - 5 August 2025
    My experience with Toshia at the Tyler Street Extra Space Storage went very well. Toshia was very friendly and accommodating. Luckily she had the right size storage facility that would fit my needs. She drove me over in the golf cart to show me the unit, showed me how to lock my unit, how to enter and exit, etc. Thanks for everything, it was a very smooth and pleasant transaction. Would highly recommend this storage facility for looking for a hidden gym of a storage facility to take care of their needs. Thanks Extra Space Storage!!! ... Read more
    Natra P. - 18 July 2025
    Adam C. - 24 June 2025
    Sabria F. - 1 April 2025
    So far so good I had up and down experiences with this particular storage company, but I figure once I move to Virginia, I will give it another shot and hasn't failed me yet. I signed up for the 24 hour insurance. I was able to get in and get my keys to my unit, the facility is clean Secure. My unit was clean so so far so good. I wish it was a little closer to where I was about to move, but I didn't know the area. ... Read more
    Silas T. - 30 March 2025
    I have been using Extra Space Storage for 2 years. They are exceptional. They are professional, and they go the extra mile. My daughter goes to Hampton University and many students use this storage company and I’ve not heard of any complaints! ... Read more
    felicia f. - 22 March 2025
    This is one of the newer locations on Jefferson Avenue that opened last year. Everything is inside(love it), it has three floors with 2 freight elevators. It is kept very clean inside and outside. I got a good deal on my unit under $40 a month with insurance! If you're looking for a deal, go on the website. I definitely recommend this facility. ... Read more
    LaShone G. - 9 March 2025
    I very easy and positive experience. I went to one location and couldn't find the space I wanted and they recommended the new facility up the street and reserved it for me. During the check out process, I changed my mind regarding the discount and they changed it with no problem. Both encounters were professional and very pleasant and employees treated me as a valued customer. This we all know nowadays is extremely rare. ... Read more
    Melki R. - 14 February 2025

    About this facility

    Located on Jefferson Avenue in Newport News, this Extra Space Storage facility offers a range of small, medium, and large units to meet various storage needs. With climate-controlled units, it provides an ideal solution for protecting sensitive items from Virginia's humid summers and fluctuating temperatures. This facility is designed for convenience with indoor access and elevators, making it easy to navigate even the multi-level layout.

    This facility provides security and accessibility with features like 24-hour access, a gated entry, security cameras, and the presence of an onsite manager. For added flexibility, contactless renting and online payment options ensure a smooth rental experience. Plus, moving supplies are available on-site, simplifying the packing process.

    Whether you’re downsizing, moving, or just need extra space, this Extra Space Storage facility combines convenience, security, and modern amenities to serve residents and businesses in Newport News effectively.

    Price comparison

    See how this facility's unit prices compare to others in Newport News, broken down by size.

    Small $98/mo
    Location minimum Location maximum
    $22/mo $230/mo
    Medium $179/mo
    Location minimum Location maximum
    $75/mo $351/mo
    Large $346/mo
    Location minimum Location maximum
    $40/mo $795/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    51

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    44

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    50

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 51, Transit Score®: 44, Bike Score®: 50

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • NNPD Headquarters

      Services 0.11 miles

    • Wilcox Bait & Tackle

      Shopping 0.12 miles

    • Busy Bodies Personal Trainer

      Recreation & Entertainment 0.27 miles

    • Anna's Italian Restaurant

      Food & Drinks 0.27 miles

    • WB Comics

      Shopping 0.27 miles

    • Guitars

      Shopping 0.27 miles

    • Shawels TV and Appliance

      Shopping 0.27 miles

    • Cozzy's Comedy Club and Tavern

      Food & Drinks 0.27 miles

    • Ok's Tailor

      Shopping 0.28 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 9707 Jefferson Avenue offers 24/7 access, allowing you to visit your unit at your convenience.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 9707 Jefferson Avenue, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 9707 Jefferson Avenue for specific restrictions and recommendations.

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