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Go Store It - 5200 West Mercury Blvd, Newport News, VA 23605

Self Storage 50 - 300 Sq. Ft.
4.3/5 - 263 Reviews
Location:
5200 West Mercury Blvd, Newport News, VA 23605
All units
Small
Medium
Large
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Units Availability
Small Storage Unit
10x9
Self Storage
90 Sq. Ft.
Climate-Controlled
$73/mo
Small Storage Unit
10x8.5
Self Storage
85 Sq. Ft.
Climate-Controlled
$67/mo
Small Storage Unit
10x8
Self Storage
80 Sq. Ft.
Climate-Controlled
$64/mo
Small Storage Unit
10x5
Self Storage
50 Sq. Ft.
Climate-Controlled
$33/mo
Medium Storage Unit
13x15
Self Storage
195 Sq. Ft.
Climate-Controlled
$152/mo
Medium Storage Unit
10x15
Self Storage
150 Sq. Ft.
Climate-Controlled
$70 - $101/mo
Medium Storage Unit
10x14
Self Storage
140 Sq. Ft.
Climate-Controlled
$100/mo
Medium Storage Unit
10x10
Self Storage
100 Sq. Ft.
Climate-Controlled
$62 - $88/mo
Large Storage Unit
20x15
Self Storage
300 Sq. Ft.
Climate-Controlled
$146/mo
Large Storage Unit
20x10
Self Storage
200 Sq. Ft.
Climate-Controlled
$98 - $149/mo
Large Storage Unit
10x25
Self Storage
250 Sq. Ft.
Climate-Controlled
$175/mo

Amenities

  • Climate-Controlled
  • Indoor
  • Retail Available
  • Onsite Manager
  • Contactless Renting
  • Security Camera
  • Parking
  • Multi-Level Storage
  • Online Payment

What customers are saying

4.3/5 - 263 Reviews

Read some helpful reviews of Go Store It at 5200 West Mercury Blvd, shared by real renters with genuine experiences and honest opinions.

Today was my move in day. I entered the building and it was pitch dark. I immediately freaked out but I went inside to get help. Lawrence or Lorenzo I totally forgot his name. He's the manager he was sooo helpful he walked with me to my storage. He stayed until I was ok. I really appreciate the helping hand. ... Read more
Shawanda O. - 19 February 2026
Jessica B. - 12 February 2026
It is the first time I dealt with gostore it even though I didn’t meet anybody personally I did via video. And it was easier than I thought it would be. I went to go look at the unit beforehand to make sure it was at a good location for me. Even though after loading a few things in there, I realized it’s too small, but so far my experience with them is good. ... Read more
Brenda J. - 28 January 2026
Great property and excellent Customer Service, my only suggestion is U need more carts and some with bars that can hold the mattresses, box springs and mirrors. Clean units and Great Lighting in my 10*10. Would definitely use GoStor again. ... Read more
Tracey T. - 14 January 2026
I am extremely disappointed with this storage facility. When I signed up, I was assured by management that my rate would be $123 on a month-to-month lease. I’ve only been here for two months, and already my rent has been raised from $123 to $175—a massive increase that I was not prepared for. I was told one thing when I moved in, only to have the terms changed almost immediately. This feels dishonest and misleading. $175 is far beyond what I can afford, especially since I was led to believe my rate was stable. The notice I received stated, “Your business is important to us. Due to operational costs associated with providing you the best possible self-storage experience, we are instituting the minimum rate increase needed to meet the financial demands of our storage facility.” To me, a nearly $52 increase after only two months is not a “minimum” adjustment—it’s excessive and unfair. Customers deserve honesty and stability, not bait-and-switch tactics. ... Read more
Alexander F. - 3 September 2025
Sam and Adria is the Best. I was lost when I walked in and had to actually work with virtual reality. These two ladies were there every step of the way to make me feel appreciated. Sam and Adria you two ladies are amazing people, please continue to make others happy and I want to say Thank you with a big smile!!!! ... Read more
sharon d. - 29 August 2025
Do not, I repeat DO NOT store your belongings here. They'll sell you the storage for one price, then increase the price exponentially. I am a single mom and was excited to store my things so once I move, I wouldn't have to replace a whole apartment again. But guess what? There are mice!!! I came to pull my things out of storage and there are mouse droppings on EVERYTHING!! I am literally standing in the facility crying while I write this. My baby's furniture is ruined amongst other things. According to their contract, they'll only pay$500...maybe. Go somewhere else. Edit--Of course you don't see my info. My government name isn't Danni. ... Read more
Danni d. - 20 August 2025
Benjamin C. - 8 August 2025
My representative Dymeisha was amazing however the company policy of raise rents when they feel like it will definitely have me searching for a new storage company. I was in transition between rental and home ownership. This company was close by and I feel deceived. If it is too good to be true RUN is all I can say ... Read more
Monique S. - 11 February 2025
Please be cautious with renting a unit due to new management of the facility. We rented our unit starting in 2023 and it was clean, never dirty, safe, nice management/staff and well kept facility. When we moved out of our unit in 2025 we would be shocked with the horrible upkeep and events that unfolded at this facility. For starters, their elevator is constantly having problems. To the extent that we had to call 911 to get us out of the elevator due to their elevator breaking down while we were in it, and the elevator phone not working only having a busy tone- good thing we had a cell phone. Secondly, the pests are uncontrollable there. They have a rodent infestation even up on the second floor with rodent droppings all over the floors of the building as well as dead cockroaches. Our unit had over $7k worth of rodent damage to replace our items and the companies personal “Top Tier 1” insurance plan that covers 10k worth of damage ONLY covers $500 worth of rodent damage. Their third party insurance doesn’t help they only say hey you’re cleared for X amount, then when you call the management here with instructions from the insurance company that explained how to increase the amount for those damages based on what the insurance has seen the facility management doesn’t respond nor will speak with you. Super professional in dealing with customers (insert sarcasm). Do not be conned into buying it their insurance, go through a personal renters insurance company. We had NO food items in our unit by the way, only decor, souvenir’s and furniture. Their management/staff on site is not a thing anymore it’s all virtual. In order to speak to anyone you have to go through a virtual help desk and speak to people who aren’t familiar with the location or are able to visibly show them issues when they arise. They will tell you that there’s a facility technician there but each and every time we needed assistance with something at this facility NO one was there. The only way to keep the facility clean I guess is to call and complain to the customer service line because the outside trash is constantly overflowing, there’s trash in the exit hallways and throughout the buildings. Not to mention the bathrooms in the facility are absolutely disgusting and look like they are hardly maintained. There were even homeless people living outside of the facility with the emergency doors cracked open and the facility didn’t know about it until I had to call to address it. Mismanaged, poor quality service and do not uphold what they advertise when you rent a unit. Please be cautious, this facility doesn't care about their renters or their belongings, only that their business makes money. These pictures are only some of the things we lost and have seen at this facility. They don’t even send an email/letter explaining that they have a pest issue to their residents. ... Read more
Rebecca P. - 6 February 2025
Laura was very polite ,courteous and professional. She answered all of my questions and very patient. Her customer service was top shelf.Hire more representatives like her.Thanks Laura for making everything seem so easy. ... Read more
Frendessa C. - 26 January 2025
Katie was awesome and helped me do the sign in move in online. I’m in the hospital and not sure when l will be discharged. She was clear in explaining everything to me. She was friendly, professional, and courteous. I could tell she was smiling from speaking with her. Businesses grow by word of mouth. She is clearly an asset to your company. Have a blessed wonderful day Katie. ... Read more
Ruth T. - 29 November 2024
I’ll start at the beginning. When I first opened a unit I was paying a price of $61 then after 4months I started getting notices saying the price increased to $140ish and that there was an additional $33 insurance that would be added from a 3rd party. It would have cost me more money and time to move to a different facility so I stayed (terrible mistake I should have left). I travel for sports and stay in a small apartment so I go to my storage unit every weekend to get my travel tent and chairs. When I opened my unit (after 2weeks of not going) I was hit with a foul smell. Turned out, there were rat dropping EVERYWHERE. I’m talking on every piece of anything in the unit. My daughter blankets were stained, rats chewed through stuff. Chairs had mildew and mold building up. There was trash wrappings dragged in by the rodents (no food was put in the storage). I grab gloves, accessing the damage, taking photos. The facility doesn’t have a manager on site so I had to call. As I’m doing so, I see Master Splinter himself. I’m talking, the rat look like a Pomeranian dog, the xtra large traps they have outside along the building (are to small) compared to the size of this rat. It stopped me dead in my tracks. Only thing I could do is close the door and put the lock back on it. After speaking with the location they don’t cover the damages, they offered my month to be half off (all they could do) and send out an exterminator. Well if you are familiar with rats you know they breed very very fast, and it’s been a week since I’ve called. So needless to say, all my daughters toys, clothes, blankets (trash). Toys, kitchen items (trash), dinning table good but chair have chew marks and feces and building up mold on them (trash). I’m to scared to even go throw everything out cause the rat will hold me captive ... Read more
adonnay J. - 11 November 2024
I've had my storage unit for a couple of months and haven't had any issues. So far it's been the best place I've stored my things. Tonight I went to put more things in my storage unit and when I tried to unlock it, the lock wasn't on the door. I looked on the ground to see my lock was cut off of my door. My storage unit was broken into and my TV was stolen. I was in complete shock. I told Dion from the office and he came up to look. He mentioned to me that on the way up to me, he noticed other locks looked broken on other units. He went downstairs to get me another lock and see if the other ones were in fact broken into or not. He came back up with a new lock that was more durable and free of charge. He informed me the TV would be covered since I pay for insurance. I just have to submit the incident. He explained I would be emailed this information which I'm still waiting on. I asked can I see the person on camera once found out and wasn't given a straight forward answer. I'm sure the incident was caught on camera as the facility has numerous cameras and it would've been hard to hide the TV. I'm irritated as I didn't expect this. I pay for my things to be safe at a storage unit and now I don't feel comfortable having my things there. Needless to say, I will be looking at other places and will get this resolved. *UPDATE IN RESPONSE TO THE REPLY FROM THE OWNER* Please do not lie. I have yet to receive an email for me to file and submit the incident to insurance. I received a call a few days ago from Dion confirming my email and he stated he was about to send it over. Here I am days later and I still haven't received an email. I've checked my trash and spam folder. There is no email, but y'all were able to send me an invoice email for the next months bill. I will not pay next months bill for the simple fact I pay yall to keep my stuff safe and y'all didn't. Until I receive that email to submit the required stuff to insurance for them to pay for what was stolen, I will not pay that unit. Initially I was not going to blame GoStoreIt as they can't control everything, but the way y'all are handling the incident as if y'all don't care or as if it's not serious.... I cannot wait to get my stuff out of there ... Read more
dejashalyn - 23 January 2024

Overview

Located on West Mercury Blvd, this Go Store It facility offers a range of storage options to meet diverse needs in the Newport News area. With small, medium, and large units available, users can store anything from seasonal items to household furniture. The facility's climate-controlled units are ideal for protecting sensitive items like electronics, documents, or antiques, especially given the region's fluctuating temperatures and occasional humidity.

This facility emphasizes convenience and security. With indoor access, multi-level storage, and contactless renting, customers can enjoy a seamless experience. The added benefit of parking makes it suitable for vehicle storage, while the presence of security cameras and an onsite manager provides peace of mind. For those on the go, the facility also offers online payment options and a retail section for moving supplies.

With its combination of secure access, modern amenities, and flexible unit sizes, this Go Store It facility is an excellent choice for residents and businesses in Newport News seeking reliable storage solutions.

Storage units in nearby cities

Want to see how Newport News, VA, compares to other places? There are plenty of great options nearby. Poquoson, VA, 6 miles away, has 2 self storage facilities with rents starting from $46/month. Or you could drive to Yorktown, VA, just 10 miles distant to find other options, where the cheapest units in the 7 facilities there can be rented for $44/month. In Smithfield, VA, just 17 miles away, there are 2 facilities available, offering rents as low as $40/month. Further out, White Marsh, VA (22 miles away), and Cypress, VA (28 miles away), have 2 and 3 facilities, with minimum rents of $50 and $36, respectively.

Storage units in Poquoson, VA Within a 6-mile radius
2 Facilities
From $46/mo
Storage units in Yorktown, VA Within a 10-mile radius
7 Facilities
From $44/mo
Storage units in Smithfield, VA Within a 17-mile radius
2 Facilities
From $40/mo
Storage units in White Marsh, VA Within a 22-mile radius
2 Facilities
From $50/mo
Storage units in Cypress, VA Within a 28-mile radius
3 Facilities
From $36/mo
Storage units in Hopewell, VA Within a 50-mile radius
2 Facilities
From $62/mo

Check out storage units in trending cities

Still looking for the ideal storage unit? For more great self storage options you wouldn't have to cross the state border: units can be leased in Virginia Beach, VA and Chesapeake, VA, starting from $16 and $25, respectively. Even more storage is available and with low starting rents, in Arlington, VA ($28), Norfolk, VA ($29) and Richmond, VA ($18).

Storage units in Chesapeake, VA
34 Facilities
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Storage units in Arlington, VA
7 Facilities
From $28/mo
Storage units in Norfolk, VA
22 Facilities
From $29/mo
Storage units in Richmond, VA
36 Facilities
From $18/mo
Storage units in Henrico, VA
17 Facilities
From $40/mo
Storage units in Newport News, VA
22 Facilities
From $20/mo
Storage units in Alexandria, VA
18 Facilities
From $38/mo
Storage units in Suffolk, VA
10 Facilities
From $36/mo
Storage units in Portsmouth, VA
13 Facilities
From $25/mo
Browse storage units in all Virginia cities.

Frequently Asked Questions

There is a wide array of amenities available for the storage units that Go Store It - 5200 West Mercury Blvd has to offer. These amenities include Climate-Controlled, Indoor, Retail Available, Onsite Manager, Contactless Renting, Security Camera, Parking, Multi-Level Storage and Online Payment. Most of these amenities can prove to be very useful depending on what you need to store. For example, climate-controlled units can come in handy for keeping sensitive items, drive-up access can make your loading and unloading process easier, and extra security measures will ensure your items are kept safe at all times.

The storage units offered by Go Store It - 5200 West Mercury Blvd can satisfy all of your storage needs. Different sizes here range from 50 to 300 square feet. You can go for smaller units if you don't have a lot of items to store, while choosing a larger space is recommended in case you need to store a lot of furniture, bigger items or even vehicles.

The unit size that you should choose obviously depends on how much stuff you need to store. On the one hand, you should think of smaller units (5'x5' or 5'x10') as closets – they can be used to store chairs, lamps, moving boxes and sports equipment, along with smaller pieces of furniture, books and documents.

On the other hand, the 10'x10' and 10'x15' spaces are good for storing larger items of furniture, bicycles and a larger number of possessions. If you need even more space, then 10'x20' and 10'x30' units can easily accommodate the contents of an entire 3- or 4-bedroom house.

Storage units offered by Go Store It - 5200 West Mercury Blvd come at a variety of prices, starting from $33 per month for typically smaller units. However, larger spaces can set you back up to $175 a month.

We know that when it comes to self storage, there is nothing more important than quickness and accessibility. Drive-up access is an extremely convenient amenity, as you can park your vehicle right next to your unit, making it significantly easier to load and unload the items you will use storage for. However, drive-up storage units tend to be outdoors, so you might consider indoor storage spaces with climate control if you're looking to keep temperature-sensitive items in peak condition.

Yes, you might, depending on what you need to put in storage. Climate-controlled spaces keep temperatures and humidity levels consistent all the time, which means they are perfect for storing sensitive items. Seeing that a whole host of things can be damaged by varying temperatures and excessive moisture, many people choose to rent climate-controlled units for personal items such as documents, photographs, paintings, collectibles, electronics, wooden furniture, antiques and even vehicles. If you're looking to store such items that are valuable to you, consider renting a climate-controlled unit!