Snapbox Self Storage - 5112 West Mercury Blvd, Newport News, VA 23605

4.3/5 - 290 Reviews
Location:
5112 West Mercury Blvd, Newport News, VA 23605
Office hours:
  • Mon-Sun: 6 a.m. - 10 p.m.

Snapbox Self Storage - 5112 West Mercury Blvd, Newport News, VA 23605

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Onsite Manager

    On-site staff available to assist with property needs

    Not sure which size you need? Check our size guide to find the perfect fit.
    9x10 Self Storage 90 Sq. Ft.
    Climate-Controlled First Floor Access
    $210/mo
    7.5x12.5 Self Storage 94 Sq. Ft.
    Climate-Controlled First Floor Access
    $219/mo
    7.5x10 Self Storage 75 Sq. Ft.
    Climate-Controlled First Floor Access
    $112 - $162/mo
    7x12.5 Self Storage 88 Sq. Ft.
    Climate-Controlled
    $128/mo
    6x10 Self Storage 60 Sq. Ft.
    Climate-Controlled First Floor Access
    $159/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $107 - $157/mo
    10x18.5 Self Storage 185 Sq. Ft.
    Climate-Controlled
    $229/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $188 - $286/mo
    10x13 Self Storage 130 Sq. Ft.
    Climate-Controlled First Floor Access
    $283/mo
    10x12.5 Self Storage 125 Sq. Ft.
    Climate-Controlled
    $178/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $148 - $233/mo
    7.5x20 Self Storage 150 Sq. Ft.
    Climate-Controlled First Floor Access
    $279/mo
    6x25 Self Storage 150 Sq. Ft.
    Climate-Controlled First Floor Access
    $286/mo
    6x20 Self Storage 120 Sq. Ft.
    Climate-Controlled First Floor Access
    $276/mo
    12x17.5 Self Storage 210 Sq. Ft.
    Climate-Controlled
    $257/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled First Floor Access
    $416/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $203 - $319/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Parking
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.3/5
    Average rating
    290
    Number of reviews

    Read some helpful reviews of Snapbox Self Storage, shared by real renters with genuine experiences and honest opinions.

    Signed up online with no hassle. First time in the facility was during Access Hour, but prior to Facility Staff Hours. Got in immediately with the provided email information and all codes worked easily. The signage inside is lacking, yet after a short 15 minute exploration journey I found my unit and best route to it. Unit was clean upon opening and everything has been wonderful. ... Read more
    Jacob L. - 10 April 2026
    Today was my move in day. I entered the building and it was pitch dark. I immediately freaked out but I went inside to get help. Lawrence or Lorenzo I totally forgot his name. He's the manager he was sooo helpful he walked with me to my storage. He stayed until I was ok. I really appreciate the helping hand. ... Read more
    Shawanda O. - 19 February 2026
    Jessica B. - 12 February 2026
    It is the first time I dealt with gostore it even though I didn’t meet anybody personally I did via video. And it was easier than I thought it would be. I went to go look at the unit beforehand to make sure it was at a good location for me. Even though after loading a few things in there, I realized it’s too small, but so far my experience with them is good. ... Read more
    Brenda J. - 28 January 2026
    Great property and excellent Customer Service, my only suggestion is U need more carts and some with bars that can hold the mattresses, box springs and mirrors. Clean units and Great Lighting in my 10*10. Would definitely use GoStor again. ... Read more
    Tracey T. - 14 January 2026
    Please be cautious with renting a unit due to new management of the facility. We rented our unit starting in 2023 and it was clean, never dirty, safe, nice management/staff and well kept facility. When we moved out of our unit in 2025 we would be shocked with the horrible upkeep and events that unfolded at this facility. For starters, their elevator is constantly having problems. To the extent that we had to call 911 to get us out of the elevator due to their elevator breaking down while we were in it, and the elevator phone not working only having a busy tone- good thing we had a cell phone. Secondly, the pests are uncontrollable there. They have a rodent infestation even up on the second floor with rodent droppings all over the floors of the building as well as dead cockroaches. Our unit had over $7k worth of rodent damage to replace our items and the companies personal “Top Tier 1” insurance plan that covers 10k worth of damage ONLY covers $500 worth of rodent damage. Their third party insurance doesn’t help they only say hey you’re cleared for X amount, then when you call the management here with instructions from the insurance company that explained how to increase the amount for those damages based on what the insurance has seen the facility management doesn’t respond nor will speak with you. Super professional in dealing with customers (insert sarcasm). Do not be conned into buying it their insurance, go through a personal renters insurance company. We had NO food items in our unit by the way, only decor, souvenir’s and furniture. Their management/staff on site is not a thing anymore it’s all virtual. In order to speak to anyone you have to go through a virtual help desk and speak to people who aren’t familiar with the location or are able to visibly show them issues when they arise. They will tell you that there’s a facility technician there but each and every time we needed assistance with something at this facility NO one was there. The only way to keep the facility clean I guess is to call and complain to the customer service line because the outside trash is constantly overflowing, there’s trash in the exit hallways and throughout the buildings. Not to mention the bathrooms in the facility are absolutely disgusting and look like they are hardly maintained. There were even homeless people living outside of the facility with the emergency doors cracked open and the facility didn’t know about it until I had to call to address it. Mismanaged, poor quality service and do not uphold what they advertise when you rent a unit. Please be cautious, this facility doesn't care about their renters or their belongings, only that their business makes money. These pictures are only some of the things we lost and have seen at this facility. They don’t even send an email/letter explaining that they have a pest issue to their residents. ... Read more
    Rebecca P. - 6 February 2025

    About this facility

    Located at 5112 West Mercury Blvd, this Snapbox Self Storage facility in Newport News offers small, medium, and large units to fit a variety of storage needs. Whether you're storing a few personal items or need space for larger furniture, the range of unit sizes ensures flexibility.

    This facility provides the convenience of climate-controlled units, ideal for protecting your belongings from Newport News' humid summers and fluctuating temperatures. With indoor and multi-level storage options, accessing your unit is simple and secure. For those prioritizing safety and convenience, this location features security cameras, an onsite manager, and parking, making it easier to load and unload your items.

    With modern amenities like contactless renting and online payment options, this Snapbox Self Storage facility caters to busy lifestyles. Whether you're downsizing, moving, or just need additional space, this facility is a practical choice for secure, accessible storage in Newport News.

    Price comparison

    See how this facility's unit prices compare to others in Hampton, broken down by size.

    Small $156/mo
    Location minimum Location maximum
    $64/mo $256/mo
    Medium $233/mo
    Location minimum Location maximum
    $79/mo $491/mo
    Large $292/mo
    Location minimum Location maximum
    $178/mo $928/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    54

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    49

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    50

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 54, Transit Score®: 49, Bike Score®: 50

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Valvoline

      Services 0.1 miles

    • Wawa

      Grocery Stores 0.11 miles

    • Chick-fil-A

      Food & Drinks 0.12 miles

    • Skrimp Shack

      Food & Drinks 0.12 miles

    • Cricket Wireless

      Shopping 0.13 miles

    • Wawa

      Services 0.13 miles

    • Wendy's

      Food & Drinks 0.15 miles

    • Mandarin Gourmet

      Food & Drinks 0.16 miles

    • Tanpopo Ramen

      Food & Drinks 0.16 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 5112 West Mercury Blvd is accessible during regular access hours, typically Mon-Sun: 6 a.m. - 10 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Snapbox Self Storage - 5112 West Mercury Blvd, available security amenities may include Security Camera, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 5112 West Mercury Blvd for specific restrictions and recommendations.

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