Ocean Storage - 12994 Nettles Drive, Newport News, VA 23602

4.8/5 - 169 Reviews
Location:
12994 Nettles Drive, Newport News, VA 23602
Office hours:
  • Mon-Fri: 9 a.m. - 6 p.m.
  • Sat: 8 a.m. - 4:30 p.m.
  • Sun: 11 a.m. - 4 p.m.

Ocean Storage - 12994 Nettles Drive, Newport News, VA 23602

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

Not sure which size you need? Check our size guide to find the perfect fit.
5x10 Self Storage 50 Sq. Ft.
$65/mo
10x15 Self Storage 150 Sq. Ft.
$125/mo
10x10 Self Storage 100 Sq. Ft.
$95/mo
10x20 Self Storage 200 Sq. Ft.
$155/mo
No units are currently available.

Amenities & features

  • Climate-Controlled
  • Indoor
  • Retail Available
  • Onsite Manager
  • Contactless Renting
  • Security Camera
  • Gate
  • Parking
  • Multi-Level Storage
  • Online Payment

Customer reviews

4.8/5
Average rating
169
Number of reviews

Read some helpful reviews of Ocean Storage, 12994 Nettles Drive, Newport News, VA 23602, shared by real renters with genuine experiences and honest opinions.

They were very helpful. I wasn’t sure what size storage to get. She walked me to three or four different sizes. The place is very clean. I would definitely be recommended this place to others. Great price as well ... Read more
kristiauna e. - 4 August 2026
I have used this facility multiple times now. I have never had any issues. Everyone I was in contact with, was more than amazing. This place is always clean smelling and the air condition was always running when I went in. This is the only storage place that I will rent from in the future. Great job and a big thanks to all of the ladies up front! ... Read more
Chrissy B. - 19 June 2026
I drove from New York with a loaded U-Haul only to find the elevator out of service, making it impossible to access my storage unit. After calling customer service, I received no resolution that evening and had to keep my U-Haul an extra day, resulting in additional costs. The manager released me from my contract the following afternoon, but I was informed that my payment refund would take 7–10 business days to process. After the inconvenience and added expense, this was extremely frustrating. I expected a facility to have a contingency plan for situations like this. Instead, I was left with unexpected expenses, significant delays, and no practical solution after a long interstate move. Based on my experience, I cannot recommend this location. ... Read more
adele h. - 15 June 2026
Nicholas S. - 6 June 2026
My wife and I chose to rent a storage unit because the first three months payments are discounted. We loved that! On May 15th, I came in to make my first month payment. My card was charged for all three months at once. I only wanted to make the first payment. However, I understand mistakes happen and it’s paid for a few months. Then, I noticed a $15 per month insurance charge. I have my own liability and renters insurance. So I provided the declaration page showing all insurance coverage. I asked to have the $45 that I’ve paid for the first three months refunded. My bank card was credited $30, and I was told $15 has to be credited to my next payment. It’s very disheartening to not receive all of my money when I’ve paid 3 months in advance, and provided proof of personal insurance coverage. If I ask for a refund I want cash, not a credit. I didn’t pay in credit… ... Read more
Sharay H. - 5 June 2026
I had such a great experience speaking with a lovely women on the phone who set me up with my storage unit. She was very helpful at helping me choose what unit was best for my items. I would highly recommend ocean storage to anyone looking for a storage place that has great storage and customer service! ... Read more
Emily C. - 1 September 2025
Heather M. - 1 September 2025
Kaydence B. - 29 August 2025
Nicole at Ocean Storage has been the most helpful and kind person to work with! She is always so friendly and ready to help and answer questions! We would recommend Ocean Storage on Nettles to anyone who asked! ... Read more
Ashleigh R. - 28 June 2025
Day one when I inquired about a storage The team at Ocean Storage was very informative courteous and patient with me a rental . Christian always informed me of my due dates in which I inquired to do because I was relocating to another state . When I return to pick up my belongings the facility was clean as always...none of belongings missing I recommend Ocean Storage to anyone I had a great experience renting space from then.I appreciate their service Thanks to Christian and Nicole ... Read more
Selina W. - 25 June 2025
Nicole and her associate was so helpful and kind towards me and my husband. They helped me make the best decisions concerning my storage unit upgrade. Everything worked out great, and they gave me a storage unit that was very close to my current unit, making the transfer super easy!! I’m so grateful for this facility!!!! ... Read more
Alexandria R. - 24 June 2025
Krystina F. - 10 April 2025
Process was quick and easy. The associates are very patient and helpful. Nicole answered any questions I had and provided assistance during my move-in. Beautiful and clean facility. No complaints from me! ... Read more
WiseLi C. - 6 April 2025
The customer service at Ocean storage on Nettles Drive was impeccable. The young lady at the desk was very nice and courteous. The unit I got was very clean, and I like that they have a great security monitoring system in place to protect your items. I definitely recommend them if you need storage space. ... Read more
Louise J. - 25 March 2025
Checked in online and was easy, had a hiccup due to the contract portion not loading. However the office called to coordinate me coming in to complete in person, which only took 5 minutes. Facility is clean and well ventilated. ... Read more
Reggie B. - 2 February 2025
Great so far. Nice building, units are clean and new. They even have a bathroom and water fountain, great for moving boxes on a hot day. The website was very helpful in choosing the size / floor location/ price. Email was also prompt & informative. The lady who assisted me at the counter was very courteous and professional. Glad to have found this place! ... Read more
Joy P. - 10 October 2024

About this facility

Located at 12994 Nettles Drive in Newport News, this Ocean Storage facility offers a variety of unit sizes, including small, medium, and large, to meet diverse storage needs. Whether you’re decluttering your home, downsizing, or seeking extra space for seasonal items, this facility provides flexible options for residents and businesses in the area.

This facility is equipped with climate-controlled units, ideal for safeguarding sensitive items from Newport News' seasonal humidity and temperature fluctuations. The indoor and multi-level storage options offer added convenience, while the onsite manager and security cameras enhance the safety of your belongings. For added flexibility, this Ocean Storage facility provides contactless renting and online payment, making the rental process quick and hassle-free. For vehicle owners, parking is available to accommodate cars or other vehicles, adding further utility to the property.

With its modern features and customer-friendly amenities, this facility is an excellent choice for individuals and businesses in Newport News needing secure and convenient storage solutions.

Price comparison

See how this facility's unit prices compare to others in Newport News, broken down by size.

Small $65/mo
Location minimum Location maximum
$21/mo $184/mo
Medium $110/mo
Location minimum Location maximum
$65/mo $294/mo
Large $155/mo
Location minimum Location maximum
$40/mo $581/mo

Location & walkability

This storage facility is in a highly accessible area with excellent walkability and public transit options.

56

out of 100

Walk Score

Somewhat Walkable

Some errands can be accomplished on foot

42

out of 100

Transit Score

Some Transit

A few nearby public transportation options

55

out of 100

Bike Score

Bikeable

Some bike infrastructure

Walk Score®: 56, Transit Score®: 42, Bike Score®: 55

Neighborhood highlights

Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

  • 7-Eleven

    Services 0.08 miles

  • Starbucks

    Food & Drinks 0.19 miles

  • Edible Arrangements

    Shopping 0.2 miles

  • Bonefish Grill

    Food & Drinks 0.21 miles

  • Vinny's Pizza And Pasta

    Food & Drinks 0.24 miles

  • RaceWay

    Services 0.25 miles

  • Subway

    Food & Drinks 0.26 miles

  • RaceWay

    Grocery Stores 0.26 miles

  • Oyster Point Car Wash

    Services 0.27 miles

Frequently Asked Questions

The right storage unit size depends on what you plan to store and how much space you need to move around your items.

5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

The facility at 12994 Nettles Drive is accessible during regular access hours, typically Mon-Fri: 9 a.m. - 6 p.m., Sat: 8 a.m. - 4:30 p.m., Sun: 11 a.m. - 4 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

At Ocean Storage - 12994 Nettles Drive, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

For safety reasons, most self storage facilities restrict certain items. These commonly include:

  • Hazardous, flammable, or toxic materials
  • Perishable food
  • Live plants or animals
  • Cash, firearms, or irreplaceable valuables

Always check with the facility at 12994 Nettles Drive for specific restrictions and recommendations.

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