Ocean Storage - 12994 Nettles Drive, Newport News, VA 23602

4.8/5 - 169 Reviews
Location:
12994 Nettles Drive, Newport News, VA 23602
Office hours:
  • Mon-Fri: 9 a.m. - 6 p.m.
  • Sat: 8 a.m. - 4:30 p.m.
  • Sun: 11 a.m. - 4 p.m.

Ocean Storage - 12994 Nettles Drive, Newport News, VA 23602

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x8 Self Storage 80 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $116/mo
    5x10 Self Storage 50 Sq. Ft.
    Alarm Climate Controlled Elevator Roll-Up
    $90/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $215/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $154/mo
    10x12 Self Storage 120 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $131/mo
    10x12 Self Storage 120 Sq. Ft.
    Alarm Climate Controlled Elevator Roll-Up
    $114/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $121/mo
    8x15 Self Storage 120 Sq. Ft.
    Alarm Climate Controlled Roll-Up First Floor Access
    $201/mo
    8x15 Self Storage 120 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $194/mo
    8x15 Self Storage 120 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $131/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $333/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $188/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.8/5
    Average rating
    169
    Number of reviews

    Read some helpful reviews of Ocean Storage, 12994 Nettles Drive, Newport News, VA 23602, shared by real renters with genuine experiences and honest opinions.

    They were very helpful. I wasn’t sure what size storage to get. She walked me to three or four different sizes. The place is very clean. I would definitely be recommended this place to others. Great price as well ... Read more
    kristiauna e. - 4 August 2026
    I have used this facility multiple times now. I have never had any issues. Everyone I was in contact with, was more than amazing. This place is always clean smelling and the air condition was always running when I went in. This is the only storage place that I will rent from in the future. Great job and a big thanks to all of the ladies up front! ... Read more
    Chrissy B. - 19 June 2026
    I drove from New York with a loaded U-Haul only to find the elevator out of service, making it impossible to access my storage unit. After calling customer service, I received no resolution that evening and had to keep my U-Haul an extra day, resulting in additional costs. The manager released me from my contract the following afternoon, but I was informed that my payment refund would take 7–10 business days to process. After the inconvenience and added expense, this was extremely frustrating. I expected a facility to have a contingency plan for situations like this. Instead, I was left with unexpected expenses, significant delays, and no practical solution after a long interstate move. Based on my experience, I cannot recommend this location. ... Read more
    adele h. - 15 June 2026
    Nicholas S. - 6 June 2026
    My wife and I chose to rent a storage unit because the first three months payments are discounted. We loved that! On May 15th, I came in to make my first month payment. My card was charged for all three months at once. I only wanted to make the first payment. However, I understand mistakes happen and it’s paid for a few months. Then, I noticed a $15 per month insurance charge. I have my own liability and renters insurance. So I provided the declaration page showing all insurance coverage. I asked to have the $45 that I’ve paid for the first three months refunded. My bank card was credited $30, and I was told $15 has to be credited to my next payment. It’s very disheartening to not receive all of my money when I’ve paid 3 months in advance, and provided proof of personal insurance coverage. If I ask for a refund I want cash, not a credit. I didn’t pay in credit… ... Read more
    Sharay H. - 5 June 2026
    I had such a great experience speaking with a lovely women on the phone who set me up with my storage unit. She was very helpful at helping me choose what unit was best for my items. I would highly recommend ocean storage to anyone looking for a storage place that has great storage and customer service! ... Read more
    Emily C. - 1 September 2025
    Heather M. - 1 September 2025
    Kaydence B. - 29 August 2025
    Nicole at Ocean Storage has been the most helpful and kind person to work with! She is always so friendly and ready to help and answer questions! We would recommend Ocean Storage on Nettles to anyone who asked! ... Read more
    Ashleigh R. - 28 June 2025
    Day one when I inquired about a storage The team at Ocean Storage was very informative courteous and patient with me a rental . Christian always informed me of my due dates in which I inquired to do because I was relocating to another state . When I return to pick up my belongings the facility was clean as always...none of belongings missing I recommend Ocean Storage to anyone I had a great experience renting space from then.I appreciate their service Thanks to Christian and Nicole ... Read more
    Selina W. - 25 June 2025
    Nicole and her associate was so helpful and kind towards me and my husband. They helped me make the best decisions concerning my storage unit upgrade. Everything worked out great, and they gave me a storage unit that was very close to my current unit, making the transfer super easy!! I’m so grateful for this facility!!!! ... Read more
    Alexandria R. - 24 June 2025
    Krystina F. - 10 April 2025
    Process was quick and easy. The associates are very patient and helpful. Nicole answered any questions I had and provided assistance during my move-in. Beautiful and clean facility. No complaints from me! ... Read more
    WiseLi C. - 6 April 2025
    The customer service at Ocean storage on Nettles Drive was impeccable. The young lady at the desk was very nice and courteous. The unit I got was very clean, and I like that they have a great security monitoring system in place to protect your items. I definitely recommend them if you need storage space. ... Read more
    Louise J. - 25 March 2025
    Checked in online and was easy, had a hiccup due to the contract portion not loading. However the office called to coordinate me coming in to complete in person, which only took 5 minutes. Facility is clean and well ventilated. ... Read more
    Reggie B. - 2 February 2025
    Great so far. Nice building, units are clean and new. They even have a bathroom and water fountain, great for moving boxes on a hot day. The website was very helpful in choosing the size / floor location/ price. Email was also prompt & informative. The lady who assisted me at the counter was very courteous and professional. Glad to have found this place! ... Read more
    Joy P. - 10 October 2024

    About this facility

    This Ocean Storage facility, located at 12994 Nettles Drive in Newport News, VA, offers a variety of storage unit sizes, including small, medium, and large options. The units feature conveniences such as roll-up doors, elevator access, and climate-controlled units, which are ideal for protecting your belongings from Newport News’ fluctuating temperatures and humidity.

    For those seeking flexibility and accessibility, this facility provides indoor access, multi-level storage, and first-floor access options. Equipped with modern security measures like a security camera, gated access, and an onsite manager, it ensures peace of mind for your stored items. Parking is available for vehicles, adding to its versatility. With contactless renting and online payment options, managing your storage experience has never been easier. If you need moving supplies, they’re conveniently available for purchase onsite.

    This facility is well-suited for Newport News residents needing secure and climate-controlled solutions for personal or business storage, including those downsizing, relocating, or simply decluttering their space.

    Price comparison

    See how this facility's unit prices compare to others in Newport News, broken down by size.

    Small $103/mo
    Location minimum Location maximum
    $22/mo $230/mo
    Medium $158/mo
    Location minimum Location maximum
    $75/mo $351/mo
    Large $261/mo
    Location minimum Location maximum
    $40/mo $795/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    56

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    42

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    55

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 56, Transit Score®: 42, Bike Score®: 55

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • 7-Eleven

      Services 0.08 miles

    • Starbucks

      Food & Drinks 0.19 miles

    • Edible Arrangements

      Shopping 0.2 miles

    • Bonefish Grill

      Food & Drinks 0.21 miles

    • Vinny's Pizza And Pasta

      Food & Drinks 0.24 miles

    • RaceWay

      Services 0.25 miles

    • Subway

      Food & Drinks 0.26 miles

    • RaceWay

      Grocery Stores 0.26 miles

    • Oyster Point Car Wash

      Services 0.27 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 12994 Nettles Drive is accessible during regular access hours, typically Mon-Fri: 9 a.m. - 6 p.m., Sat: 8 a.m. - 4:30 p.m., Sun: 11 a.m. - 4 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Ocean Storage - 12994 Nettles Drive, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 12994 Nettles Drive for specific restrictions and recommendations.

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