Public Storage - 13410 Warwick Blvd, Newport News, VA 23602

4.6/5 - 408 Reviews
Location:
13410 Warwick Blvd, Newport News, VA 23602
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 13410 Warwick Blvd, Newport News, VA 23602

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x10 Self Storage 50 Sq. Ft.
    $158/mo
    10x15 Self Storage 150 Sq. Ft.
    $181/mo
    10x10 Self Storage 100 Sq. Ft.
    $149/mo
    10x25 Vehicle 250 Sq. Ft.
    Boat Storage Parking RV Storage
    $263/mo
    10x20 Self Storage 200 Sq. Ft.
    $247/mo
    No units are currently available.

    Amenities & features

    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Credit Cards Accepted
    • Online Payment
    • RV Storage

    Customer reviews

    4.6/5
    Average rating
    408
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    Susan G. - 22 May 2025
    WORST EXPERIENCE Ever . This place is a total scam . I reported the leak in Nov its May Nothing . I was told it will get fixed whenever they get to it . Now Rats have taken over the entire climate control unit building. Rat dropping all over the hall. The rats are have ate through my mattress. Save yourself the heartache and pain of dealing with these demons ... Read more
    A T. - 9 May 2025
    My experience here thus far has been phenomenal.. .. at first it was a huge misunderstanding, and horrible customer service skills that was perform .. until I spoken to the manager of this location (m.kay) I believe that’s her name .. but she was able to see the misunderstanding on my end and explained it very well ….just her alone and her customer services has been exceptional and I greatly appreciate her .thank u … u get my 5Stars!! It If I had more to give I definitely would !!! ... Read more
    Keke S. - 20 March 2025
    Renting the space, utilizing the app, and entering the gate has all been a positive experience. Markay called to make sure that everything was going ok. I was able to ask some additional questions at this time, and I was provided with knowledgeable feedback. ... Read more
    Melinda M. - 16 February 2025
    Francine E. - 5 February 2025
    Customer service sucks I was trying to pack my stuff and ended up being there past 9:00 so I called the phone number that was on the Access hub and because I wasn't the account holder they would not let me out or even tell me what to do so they kept hanging up on me every time I called the number once they heard my voice click click click so I football tackle shoved the gate open call the manager the next day and told her about what happened and instead of her apologizing for one of her colleagues hanging up on me she rudely said "are you saying that you shoved my gate open. if there's any damages you're going to be responsible for it" I said I'm concerned that you're only concern is the gate and not the fact that your employee essentially kidnapped to me lol Even though I'm an authorized user on the account I'm not the account holder they will not help you unless you're the account holder and do not by any means stay past 9:00 PM or you're screwed ... Read more
    Ronald m. - 2 December 2024
    Paid $85 over the phone first month, then it’ll be $35 every month after. Agreed to that but never saw the unit. Saw the unit last night, it’s nasty, the unit IS NOT CLIMATE CONTROLLED. It was one roll of insulation on ceiling, mind as well be pulled down since it’s sagging bad. There is a light in unit but no way to turn it on. No switch, or no pull string, there gaps under doors when closed. My belongings did not seem like they would be safe here. FALSE ADVERTISING FOR CLIMATE CONTROLLED AND IS NOTTTTT!!! Left unit, when to kiosk to complain since i was just there getting gate code, and the lady who answered the live call, said nothing she can do but give me a pro rate refund price for the second month. ?????? Like what i never even paid for a second month??? I need a refund for the first month, on a unit I NEVER EVER USED. First time here, and last time here too. DO NOT COME HERE, save the hassle and headache!! ... Read more
    sean d. - 6 November 2024
    If I could leave no stars I definitely would do such. After being unable to go to my unit for awhile but ensuring my bill was paid ect , I was unaware of the rodent infestation at this location. I arrived with the intention of moving my belongings and storing some other things to find majority of my items covered in rat droppings, containers chewed through , books urinated on ect . I also had a fairly new washer and dryer that were also ruined and to our surprised we go to look at it and something runs out of the back of the machine . I contact consumer service and her empathy and solution was finding another unit , only person that was helpful was another manager who came and verified my claim later that evening . It took over a week for customer service to get back with my and I get a email about a 25 dollar credit as if that resolves the issue . Also they are refusing to vacate my unit because when I had the ability to move the washer and dryer I did not because who wants to travel with potentially live rodents in there truck so I keep receiving almost harassing calls from different managers and the insurance is pretty much a joke aswell. If you have options choose a company that values your belongings and memories instead of places blame as it I called the rats to my unit to move in smh !!! Beware Public storage just does not care ! ... Read more
    Laverne B. - 16 December 2023
    We used this facility to store our goods while having our house built. We had our household goods stored there for 4 months and found that they had an infestation of rats. We notified the management of the problem and they did not seem to care that our items were covered in rat feces. Needless to say, this has made moving our goods out of the unit a health issue. We were told to take the issue up with our insurance company, as the storage facility does not offer any compensation or consideration for this problem. We reached out to the regional manager and they gave the same response. They have not reached out to us since. ... Read more
    C. A. - 19 February 2018

    About this facility

    Located at 13410 Warwick Blvd in Newport News, VA, this Public Storage facility offers a range of storage unit sizes, including small, medium, and large options, making it easy to find the right fit for your needs. Whether you're decluttering your home, storing seasonal items, or securing larger belongings, this facility provides flexible solutions for the Newport News community.

    This facility features drive-up access for convenient loading and unloading directly from your vehicle, as well as indoor units for added protection from the elements. For those with larger vehicles, there’s RV storage available, ensuring a secure space for your recreational vehicle. Security is a top priority, with security cameras in place and an onsite manager to provide an added layer of oversight. The facility also offers contactless renting, simplifying the process and making it easy to reserve your space without unnecessary hassle.

    Additional amenities include a gated entrance, online payment options, and retail supplies on-site for any last-minute moving needs. This Public Storage facility is ideal for residents and businesses in Newport News seeking secure, convenient, and accessible storage solutions.

    Price comparison

    See how this facility's unit prices compare to others in Newport News, broken down by size.

    Small $158/mo
    Location minimum Location maximum
    $22/mo $230/mo
    Medium $165/mo
    Location minimum Location maximum
    $75/mo $351/mo
    Large $255/mo
    Location minimum Location maximum
    $40/mo $795/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    66

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    36

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    48

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 66, Transit Score®: 36, Bike Score®: 48

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Denbigh Pharmacy

      Services 0.07 miles

    • TPMG Denbigh Family Medicine

      Services 0.09 miles

    • Market Express Exxon

      Services 0.11 miles

    • 7-Eleven

      Services 0.11 miles

    • 7-Eleven

      Grocery Stores 0.12 miles

    • Citgo

      Services 0.16 miles

    • E-mart

      Grocery Stores 0.21 miles

    • Family Dollar

      Shopping 0.23 miles

    • 700 Acqua Resort-style pool

      Recreation & Entertainment 0.32 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    The facility at 13410 Warwick Blvd is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 13410 Warwick Blvd, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 13410 Warwick Blvd for specific restrictions and recommendations.

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