Public Storage - 12600 Jefferson Avenue, Newport News, VA 23602

4.8/5 - 589 Reviews
Location:
12600 Jefferson Avenue, Newport News, VA 23602
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 12600 Jefferson Avenue, Newport News, VA 23602

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x5 Self Storage 50 Sq. Ft.
    Swing First Floor Access
    $97/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $209/mo
    5x15 Self Storage 75 Sq. Ft.
    Swing First Floor Access
    $156/mo
    5x5 Self Storage 25 Sq. Ft.
    Swing First Floor Access
    $83/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $255/mo
    10x10 Self Storage 100 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $194 - $218/mo
    10x10 Self Storage 100 Sq. Ft.
    Swing First Floor Access
    $176/mo
    20x10 Self Storage 200 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $255/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Roll-Up Drive-up Access Outdoor Access Parking
    $220/mo
    No units are currently available.

    Amenities & features

    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • First Floor Access
    • Online Payment

    Customer reviews

    4.8/5
    Average rating
    589
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    I had a great experience at Public Storage thanks to Markay! She was incredibly kind, patient, and sooooo helpful throughout the entire process. She took the time to answer all my questions and made everything smooth and stress-free. It’s rare to come across someone who genuinely cares about helping customers the way she does. Highly recommend this location—Markay made all the difference! ... Read more
    ??? - 8 April 2026
    Rhoyal B. - 8 January 2026
    We went in to complete the rental application for a storage unit and met Jaz who was friendly and outgoing. She was very thorough and detailed. She seems to enjoy her job and interacting with customers. ... Read more
    Cheryl F. - 24 September 2025
    Not impressed so far. We moved into a unit that did not have any accessible lighting. No pull chain and it’s so high up. No staff was available during our move in. Called the property manager and left a message asking if I could schedule a time to come in so the light could get fixed. Pull chain or something added. No response at all. So far. I do not recommend this location. ... Read more
    D C. - 31 August 2025
    I love this location. The ladies in the office are always understanding, respectful, and makes me feel more like family (well good family), or a friend rather than just a customer. Although prices went up which is out of their control, they still try to do whatever they can esp when hard times come into play and for that I appreciate it. Thank you so much Jasmine and Bianca.. ... Read more
    Renowned A. - 23 April 2025
    Thank you biaonca glee at public storage for the wonderful help you provide. When I need understanding on my unit. You were very helpful & patient with me. Hope to use you guys soon I’m very satisfied of your work. ... Read more
    ashton w. - 23 April 2025
    Elizabeth H. - 6 April 2025
    This is an update to my earlier review of 1 star. I was disappointed because my rent kept getting raised the longer I had my stuff stored here. So I decided to move to a different storage facility. After I moved i was still charged for rent of 140 to my credit card. Today I am raising it from 1 to 5 star because I was contacted and notified my 140 was in the process of being refunded. And today my credit card receive refund if 140. loved to enter the gate by just using app on my phone to remotely open it. ... Read more
    Rezlon W. - 12 February 2025
    Deidra L. - 8 January 2025
    I just want to say Naya is AMAZING!!! She is the reason why I still believe customer service still exists. She is kind, patient, detailed, and resourceful with the information that I needed to finish renting the unit. She walked me there and made my day as Im going through so much right now. We just lost our place and feel devastated. She made me feel like I'm a part of society again. That is priceless. Thank you, Naya... God bless you!!! ... Read more
    Malivia M. - 20 November 2024
    Shawna and Jas KILLED it!! I was nervous about leaving my stuff in storage but they eased my concerns and made everything as smooth as possible. GREAT customer service and awesome attitudes as well. Like talking to an old friend. Highly recommend ... Read more
    Terrell V. - 15 September 2023

    About this facility

    Located at 12600 Jefferson Avenue in Newport News, this Public Storage facility offers a range of unit sizes, including small, medium, and large, making it ideal for various storage needs. Units feature both swing and roll-up doors, providing flexibility for easy access. For added protection, this facility includes climate-controlled units, which are particularly helpful in Newport News, where seasonal humidity can affect sensitive items like electronics, furniture, or documents.

    This facility is designed for convenience, featuring drive-up access and indoor units to simplify loading and unloading. For those requiring first-floor storage, it offers first floor access as well. The property is well-maintained with security cameras, a gated entrance, and an onsite manager, ensuring peace of mind for renters. Parking is available for those needing space for vehicles, while retail supplies can be purchased onsite to assist with moving and packing needs.

    With features like contactless renting and online payment, this facility makes the rental process straightforward and efficient. It’s a great option for residents, businesses, or anyone downsizing or moving within the Newport News area.

    Price comparison

    See how this facility's unit prices compare to others in Newport News, broken down by size.

    Small $136/mo
    Location minimum Location maximum
    $22/mo $230/mo
    Medium $208/mo
    Location minimum Location maximum
    $75/mo $351/mo
    Large $238/mo
    Location minimum Location maximum
    $40/mo $795/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    43

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    37

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    41

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 43, Transit Score®: 37, Bike Score®: 41

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Red Lobster

      Food & Drinks 0.03 miles

    • Chili's

      Food & Drinks 0.07 miles

    • Olive Garden

      Food & Drinks 0.08 miles

    • Comfort Suites Newport News Airport

      Services 0.09 miles

    • LongHorn Steakhouse

      Food & Drinks 0.09 miles

    • Smokey Bones

      Food & Drinks 0.11 miles

    • GameStop

      Shopping 0.15 miles

    • Rooms To Go

      Shopping 0.15 miles

    • HomeGoods

      Shopping 0.17 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    The facility at 12600 Jefferson Avenue is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 12600 Jefferson Avenue, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 12600 Jefferson Avenue for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
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