Big Storage - 3895 County Highway KW, Port Washington, WI 53074

3.9/5 - 38 Reviews
Location:
3895 County Highway KW, Port Washington, WI 53074

Big Storage - 3895 County Highway KW, Port Washington, WI 53074

Unit size details are currently not available for this property. Please contact the property operator for details about available units.

Customer reviews

3.9/5
Average rating
38
Number of reviews

Read some helpful reviews of Big Storage, shared by real renters with genuine experiences and honest opinions.

I've been a long time customer and was considering moving but I like the location and secure facility. My frustration was that I could never get a hold of anyone. I'm happy to report that the new owners are way more responsive. You can actually get a hold of someone! I'm glad there is a new manager. ... Read more
Brian C. - 7 August 2025
Carlos H. - 6 August 2025
Sharon G. - 9 January 2025
TLDR; Highly recommend using StorSafe in Port Washington. I would give this place 10 stars if I could. Their regional manager (Paul) is incredibly invested in providing quick and efficient help to tenants here. Read below if you want a really long and detailed review. Long review: Best customer experience I’ve had in years. Clean units and site, convenient location with gated 24/7 access. Best part is that if you rent from here you can be assured they take helping tenants out very seriously and are incredibly responsive and quick to solve any issues. This alone makes StorSafe the place to choose. Their regional manager for this area, Paul, is exceptional and personally helped get me access to the location at 8pm after hours because I didn’t receive a gate code. AT 8 PM!!!!! He not only saved the day but he also offered me a credit for a very minor issue. Thank you Paul!!! You are a gentleman and an asset to StorSafe. I hope you read this as you deserve to be recognized for your dedication to helping tenants at StorSafe! LongER version: I used to use Public Storage and was giving StorSafe a try. The signup was super easy on their website and the rate was really good. I was able to get a unit the same day. I went to the Port StorSafe location and realized they had a gate but I never received a gate code. When I got there it was 8pm so nobody was on site working.I figured I’d have to come back the next day but thought I’d submit a form on their site requesting assistance. I was about to head back home when I got a text… to my incredible surprise, the regional manager for the area, Paul, not only received the form I filled out asking for help but he actually TEXT me and helped get me the gate code personally. I can’t remember the last time someone showed that level of customer service (especially after hours). Once I got into the gate, Paul also assisted me over text with locating which building and unit was mine. Paul was incredibly knowledgeable, courteous, and patient with me during this. ... Read more
Quinn P. - 12 December 2024
I worked with Jermaine who was absolutely great! He reached out to me immediately after inquiring online. The unit size that I needed wasn’t available, but he was able to get me setup with a different unit that was actually cheaper and still met all my needs for storage. I would highly recommend Storsafe and ask for Jermaine, he is awesome and will make sure you are taken care of! ... Read more
MJG2789 - 15 November 2024
Don't store w them!!! In four years rent went up over 100 PERCENT! Gate often broken; (Store Safe?????) You hardly ever reach someone to talk to via phone. Messages left are not answered. Your emails go unanswered. Basically won't communicate w you. When they do, one person doesn't know what the other said / did. They lie. Most difficult company I've ever done business with. ... Read more
Kenneth B. - 12 April 2024
I need to speak to someone regarding my rent I called three times to ask a question,about my rent last year. I'm in a climate controlled storage unit in d8 that hasn't worked except maybe once that I know of, In Port Washington Wisconsin. I've been with storsafe for over a year. No one called me back I don't understand if my rent went up to $72 I have to play 10 extra dollars for insurance that I'm forced to take how, and why am I playing $ 84 dollars, and not $82????? I recently received a letter in the mail advising me that my rent is going up from $72 to $83 dollars I asked the lady who I spoke to on the phone how much would it be to go to a unit outside that's not climate controlled, she told me that she didn't have that information in front of her to hold on that she would leave a message with the manager or someone, and they would call me back. It's been a few days I haven't heard anything. How are you answering a phone, and don't know how much storage is??? Very incompetent I don't need this inconsiderate lack of professionalism from a place that doesn't care for me, all storsafe sees is a dollar sign and I'm leaving. Good Riddance Today 3/8/2024 ... Read more
Michael G. - 8 March 2024

About this facility

Located at 3895 County Highway KW in Port Washington, WI, this Big Storage facility is a convenient solution for small-scale storage needs. The facility offers units designed for compact storage, making it ideal for those who need to declutter their homes or store seasonal items in a secure environment.

This facility provides drive-up access, allowing you to load and unload items directly from your vehicle with minimal effort. While the location is unstaffed, the design ensures an easy and efficient experience for those seeking straightforward storage without the need for onsite assistance.

Situated in a community known for its mix of residential and outdoor lifestyles, this Big Storage facility is especially suited for residents looking for additional space without the hassle of larger or more complex storage options. With its simplicity and accessibility, it’s a great choice for small storage needs.

Location & walkability

This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

14

out of 100

Walk Score

Car-Dependent

Almost all errands require a car

57

out of 100

Bike Score

Bikeable

Some bike infrastructure

Walk Score®: 14, Bike Score®: 57

Neighborhood highlights

Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

  • Country Inn & Suites

    Services 0.52 miles

  • Port Washington Park & Ride

    Services 0.55 miles

  • Port Washington Park & Ride

    Transportation 0.56 miles

  • Piggly Wiggly

    Grocery Stores 0.67 miles

  • Arby's

    Food & Drinks 0.68 miles

Frequently Asked Questions

The right storage unit size depends on what you plan to store and how much space you need to move around your items.

5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

For safety reasons, most self storage facilities restrict certain items. These commonly include:

  • Hazardous, flammable, or toxic materials
  • Perishable food
  • Live plants or animals
  • Cash, firearms, or irreplaceable valuables

Always check with the facility at 3895 County Highway KW for specific restrictions and recommendations.

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