Storage units in Dallas, TX

Victoria is a very helpful person whos was able to assist me with every step of the process. She gave me the options of renting a unit, the balance details and was extremely patient answering all my questions about cancelations, locks, entry and more. Thanks Victoria, I love the fact that I was able to talk to you in person at the Public Storage here at Winsted and not to an automatic machine. Carmen M??????????

???????????????????? I would like to recognize Marcus, Reniga, Joseph, and Quincy at Public Storage, 11020 Audelia Road, for their outstanding customer service and teamwork. On Friday, June 12, 2026, I went to retrieve some items from my unit in Building B. Unfortunately, the elevator was out of service. The staff explained that they had already submitted a work order and were waiting on the Fire Department, a process that typically takes up to 48 hours. I explained that I urgently needed access to my belongings that day. Rather than simply telling me to wait, this exceptional team worked together to find a solution. They safely provided access through the stairwell, allowing me to retrieve my items without delay. Their professionalism, willingness to help, and commitment to customer satisfaction turned a frustrating situation into a positive experience. It’s rare to see such genuine teamwork and dedication. Kudos to Marcus, Reniga, Joseph, and Quincy for going above and beyond. Public Storage is fortunate to have employees who care so much about their customers.

Preparing for an upcoming move, I rented a 10 x 10 storage unit to store packed boxes. The rental process was quick and Christine was awesome. She covered the rental process, got me signed up, helped me set up on autopay, and took me to the storage unit. Very efficient and a great experience.

I highly recommend this location. Marilyn was very kind and attentive, helping me and answering all my questions. Very affordable prices.

Simone was very helpful during the whole process highly recommended

Marina really helped me out she helped with everything I needed .I give her 5 stars

Patricia was able to find me the perfect unit in the perfect location at a great price. Very pleased.

Kyle was very nice and helpful! Very clean property!

The public storage crew are polite and very helpful. I have used Public Storage many times over the years and this is the best. I have been here since 2018

Nancy has great customers service i also got locked out my car and her husband came down stairs to help me out they are both the best.. Everything have what I would expect from a Storage Co.

Ms Shirley is the best

Renee was great today helping us out she and the property are amazing!! 10 outta 10

Liz was amazing and great customer service

My visit to Public Storage is always good the property manager Crystal is obviously a long time employee who knows how to do her job very well.

I have a storage unit on this property and it is nice . The people over there are very helpful and keep the property clean and I have out side unit so it's nice that they take care of the property . No one lottery and hanging out nor trash build up by dumpster like at some other storage places .

My 5 star rating is for Zariah for the great care she offered while we had to change storage units. She recognized our frustration and went the extra mile to make sure we were properly taken care of.