Storage units in Virginia

Sam at the Freds Oak Road storage space in Burke, Virginia was a delight to work with yesterday. He was professional, amicable, and very helpful. He definitely understands the value of good customer service.

Gabe provided excellent customer service while I was researching self-storage. Amazingly, I was referred to DSS by a local competitor who didn't have the storage size I needed. I am so glad because DSS's price was 50% lower. Gabe was very professional and answered all of my questions. I shared the information with my good friend from church, who had an unplanned short-term storage need. After Gabe gave us a tour of his clean, comfortable, and well-lit facility, she decided to rent a conditioned 5'W x 10'D x 9'H space. I will likely use DSS to store my kayak trailer when DSS has a vacancy, so I don't have to keep it on my property in Montclair, VA. If anyone asks me for a self-storage referral in the Dumfries-Montclair-Woodbridge area, I will refer them to DSS and the on-site manager, Gabe! What a great locally owned business!

Jeanna was the best. Great customer service. Thank you so much jeanna

I’ve used a lot of storage facilities, these people have been the best to work with, the lady at the front desk is extremely nice and helpful. Highly recommend

Ms Karen is great

The Facility is well managed, clean, and most importantly secure with the present Property Managers (Victor/Warren) managing and overseeing the property. They address any facility or tenant issues/concerns as soon as possible. Tenants express feeling safe keeping their contents at iStorage 8050.

GREAT place to store your stuff! And, the people there are super friendly, too - thank you!!

Recently moving and forgot to order a dolly so I stopped to see if I can rent one. Turns out you cannot rent one here but the guy Drew behind the counter gave me there dolly to use for two days for free. Thanks a ton!!

UPDATE: While the review of the staff remains unchanged, the business has left a bad taste. I never received a notification that my monthly fee would increase by $100. You read that right, $100. I moved into that 10x10 space mid-January and already have increase of $100! I was already paying $185 for a TEN x TEN. No way I’m paying $285. They can get bent. I’m taking my business to Public Storage; $147 for the same 10x10. I had an excellent experience with Extra Space Storage after accidentally losing my keys and being locked out of my unit. Tony and Larren were both professional and personable throughout the process. They explained the steps clearly, verified my information quickly, and made what could have been a stressful situation straightforward and manageable. Their customer service stood out, they were super nice, courteous, and genuinely helpful. I appreciated how smoothly everything was handled, and I’m grateful for their support in getting me back into my unit without unnecessary hassle. 10/10 would recommend.

Rebecca was great!!!

Great experience, easy to do online and great service with the code and lock being sold in the office

Very clean location

It was a super easy process to get the renting started. The unit was clean. Access is easy. Highly recommend for your storage needs.