Storage units in New Jersey

KLEONE was amazing with the tour and was great she satisfied our storage needs

Today I spoke with Shannon in the call center to get info on seeing and setting up a unit. She was extremely helpful - being efficient, courteous and professional and the information was clearly relayed. I'd previously spoken to an Antonio, and both representatives gave consistent info on pricing, etc.

Amazing service had to move my parents stuff here for remodeling.Joan was amazing

Great customer service. This is the spot!!! 10/10. Nayomi was great. Also beautiful. : )

Very polite and knowledgeable. Was pleasure speaking to her. Thank you Ariana

Gary was very friendly and helpful with everything we needed! Great job and great experience!

Great location! convenient loading docks and staff is always helpful.

Chelsea and Jen were amazing and accommodating. I recommend this experience for anyone looking for quality service, stress free!

Eileen vary detailed and helpful friendly and gives the best service

Very clean with friendly & amazing staff! Kevin was so welcoming, kind, and very informative. He was quick to resolve any concerns and any questions I had. Thank you so much, Kevin !!

Dawn was so helpful and professional in explaining the different options and the process for renting storage. Her customer service is first class

Laura and the team are so helpful and I am glad I opened a unit at Storage King USA!

This past Sunday (5/3/2026), I purchased a storage unit online at Public Storage in West Creek, and I was honestly surprised by how quick and easy the process was. I was so excited that I packed up my car and headed straight over. When I arrived, I was pleasantly surprised again by how easy it was to get through the gates and doors. The app can be a little wonky since service in the area is a bit spotty, but the gate codes work perfectly fine and it didn’t bother me at all. Once inside, I found a cart right away and loaded up my things. Even though it’s a large facility and I expected it to be hard to find my small unit, it was actually very easy. The building was quiet and clean, and I was extremely pleased with the overall condition. When I got to my unit and unloaded everything, that’s when I ran into an issue — the cylinder key wouldn’t fit in the lock. I honestly thought it was user error at first. I called a friend and a family member to try it, and when none of us could get it to work, I realized something was actually wrong with the door. I couldn’t lock up my belongings, which was obviously concerning. The next morning around 9:30, TRACEY completely saved the day. She greeted me right away — happy, kind, and incredibly helpful. We went up to my unit together to see what was going on. She explained that before it became Public Storage, the facility used different cylinder locks that were specifically fitted to the doors. When ownership changed, new locks were provided, but some units hadn’t yet been modified to fit the updated locks. Most had already been adjusted, but a few were missed (which happens!). Tracey took the time to fix my unit right then and there so the lock would work properly. Not only that, but she even checked other empty units to make sure they didn’t have the same issue. I truly did not expect that level of care and follow-through. She genuinely cared about getting the problem resolved, and she made sure everything was secure before I left. I also learned they’re currently short-staffed, with two people splitting time between two locations and doing everything they can to keep things running smoothly. I’ll admit, I was initially very frustrated — but seeing how quickly and professionally the issue was handled reminded me that we’re all human and doing the best we can. Thank you, Tracey, for going above and beyond. I’m beyond impressed with how this was handled and I’m very happy I chose this facility to store my belongings. Highly recommend! Also, shout out to JOHN as well for returning my call on Sunday while the facility was closed. Thank you again!!

Very helpful staff facilities are well maintained with excellent access

Jessica was very nice and has a refreshing personality. She made my partner and I feel very welcomed!!!

Extra storage space made getting a storage unit quick and seamless! The staff was very attentive and walked me through all the details ensuring I Had everything I needed to store my items properly

Very friendly and helpful staff