Storage units in New Jersey

visited mountainside store tammy was more than helpful the facility is well taken care of nice to see clean and organized. must say i give it a high grade compared to the competition

Jake was a pleasure to deal with he answered all my questions and made my leasing process quick and easy!

Joan is a rock star.

Great

Very helpful, cordial, and informative.

Great service upon my arrival. Convenient parking and sufficient handcarts. The storage is clean and the management was helpful and friendly.

Robin was outstanding and accomplished all we needed quickly and efficiently!! Thank you Robin

Service was excellent. At the last minute, I had to upgrade to a different storage unit. Customer service took care of all of it for me quickly and efficiently. Was even escorted to my new unit. Excellent service!

This was our first time renting a storage unit, we needed to store stuff for our non-profit organization. Ilene the manager came out and greeted us and was very helpful in guiding us. Highly recommend this storage company!

I found the place to be very clean and easy to access my storage unit also customer service was excellent when I was opening my account

Kim was exceptional and wonderful. We need more people like her!!!

Laura and the team are so helpful and I am glad I opened a unit at Storage King USA!

This past Sunday (5/3/2026), I purchased a storage unit online at Public Storage in West Creek, and I was honestly surprised by how quick and easy the process was. I was so excited that I packed up my car and headed straight over. When I arrived, I was pleasantly surprised again by how easy it was to get through the gates and doors. The app can be a little wonky since service in the area is a bit spotty, but the gate codes work perfectly fine and it didn’t bother me at all. Once inside, I found a cart right away and loaded up my things. Even though it’s a large facility and I expected it to be hard to find my small unit, it was actually very easy. The building was quiet and clean, and I was extremely pleased with the overall condition. When I got to my unit and unloaded everything, that’s when I ran into an issue — the cylinder key wouldn’t fit in the lock. I honestly thought it was user error at first. I called a friend and a family member to try it, and when none of us could get it to work, I realized something was actually wrong with the door. I couldn’t lock up my belongings, which was obviously concerning. The next morning around 9:30, TRACEY completely saved the day. She greeted me right away — happy, kind, and incredibly helpful. We went up to my unit together to see what was going on. She explained that before it became Public Storage, the facility used different cylinder locks that were specifically fitted to the doors. When ownership changed, new locks were provided, but some units hadn’t yet been modified to fit the updated locks. Most had already been adjusted, but a few were missed (which happens!). Tracey took the time to fix my unit right then and there so the lock would work properly. Not only that, but she even checked other empty units to make sure they didn’t have the same issue. I truly did not expect that level of care and follow-through. She genuinely cared about getting the problem resolved, and she made sure everything was secure before I left. I also learned they’re currently short-staffed, with two people splitting time between two locations and doing everything they can to keep things running smoothly. I’ll admit, I was initially very frustrated — but seeing how quickly and professionally the issue was handled reminded me that we’re all human and doing the best we can. Thank you, Tracey, for going above and beyond. I’m beyond impressed with how this was handled and I’m very happy I chose this facility to store my belongings. Highly recommend! Also, shout out to JOHN as well for returning my call on Sunday while the facility was closed. Thank you again!!

Very helpful staff facilities are well maintained with excellent access

Wonderful!

Extra storage space made getting a storage unit quick and seamless! The staff was very attentive and walked me through all the details ensuring I Had everything I needed to store my items properly

I've had a unit at extraspace for over 6 years now. Jake has been there since the beginning and has made all the moves so easy (I switched between different sized units a few times). The facility is very clean, secure, easy to get to, has a spacious loading dock, and has carts available for use. Highly recommend this facility.

john is a very nice guy